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KLAS Research Director - Bradley Hunter
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NowPow did some things to help us during the COVID-19 pandemic that they didn't get paid for. We are...

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The NowPow Platform identifies social needs and provides resources to meet those needs. The vendor...

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My only complaint about NowPow is that their website could look better. It isn't very visually...

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The climate is really congested, and we are seeing a lot of folks leaning more into social...

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In terms of avoiding charging, we have seen more of that than not. In our relationship with the...

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The vendor executives are responsive, and I have instant access to them. The executives are very quick....

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We have worked with NowPow to ensure that we are getting resources in certain areas for our...

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Nothing wild has happened with NowPow. They definitely have additional capabilities that they have...

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We are wanting to partner with NowPow to build on what we currently have, which is the single...

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The only way that we have been able to screen and provide support for patients at the scale that we...

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When it comes to driving outcomes with the technology, that is still to be decided. We have seen...

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We were looking for a community resource database with the functionality of The NowPow Platform....

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We were not using The NowPow Platform enough to make it worth it, though the people that use it do...

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NowPow’s product is great. I am impressed by the foundation of their work in community-based asset...

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Manager

Until a commitment comes to integrate the technology into the workflows for our core system, I think...

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We integrated The NowPow Platform into our organization’s mobile app so that every patient who was...

Jan 2021
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Manager

NowPow is such a modern, agile company. They do everything on point. The Kohler family, who is now...

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Manager

Driving outcomes was the whole purpose of going with NowPow's system. It made a massive impact. In...

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Manager

NowPow is engaged in what we do, and they are very responsive. NowPow is more than just a software...

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Manager

The NowPow Platform is integrated with our EMR. The NowPow Platform is a continuum-of-care platform....

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We have support people who work with us. NowPow will get someone to fix things the day that we...

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VP/Other Executive

We have been very pleased. We have gotten positive feedback. The system is definitely very key to...

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We have had a very good experience with the vendor. They are very responsive. We have questions when...

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The vendor has been very good at avoiding charging for every little thing, and we are a very needy...

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VP/Other Executive

The training piece is one area that wasn’t as strong as we had hoped it would be. As we were...

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VP/Other Executive

There are some gaps that I am not sure the vendor can fill. We refer a patient to a CBO, and other...

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VP/Other Executive

I haven’t heard any negative comments from our IT team about integration. We are doing the...

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Manager

NowPow has more of a presence in our area than other competitors. Once our grant is up, we will be...

Dec 2020
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Manager

In the early stages of using the product, we had to learn how to work with the product and interface...

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Manager

We have developed our own tools to bring new users on board, but when a clinic goes live with...

Dec 2020
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Manager

The system is pretty easy to use for frequent users. But we have gaps where people don't log in for...

Dec 2020
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Manager

One of the pieces that the vendor has just come out with is a community-facing component, and it is...

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Manager

The system is part of our long-term plans. It is addressing the social determinants of health.

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Manager

I have been on calls with NowPow, and they have been very good. NowPow has been very open and has...

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Manager

The vendor could improve the platform and have a more practical way of receiving feedback. As a...

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Manager

The selling point is the feedback loop. The leaders really like that concept, but the actual users...

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Manager

NowPow provides us an effective tool to screen patients for their social determinants of health and...

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Manager

The tool has given us the data to see how many patients have particular needs, and I foresee that it...

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Manager

The most valuable part of this platform is its community network referrals. If the majority of our...

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Manager

NowPow's actual user interface is more friendly than other systems'. Some of the sorting filters can...

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Manager

This system has some limitations, but NowPow's customer service has been amazing. The vendor has...

Nov 2020
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Manager

NowPow usually does a train the trainer method. Since I was trained, I haven't needed to ask the...

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Manager

This solution works as promoted, but some parts of it are not as perfect as I imagined. There is...

Nov 2020
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Manager

The system is pretty easy to use, and the vendor's support is very responsive. The vendor executives...

Nov 2020
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Manager

The vendor is part of our long-term plans. I don't think that will change. Based on the other...

Nov 2020
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Manager

We have a person from the vendor who is dedicated to our portfolio. That person knows what we are...

Nov 2020
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Manager

NowPow avoids charging us for every little thing. They have set up charges, but they are pretty...

Nov 2020
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Manager

Whether or not the product works as promoted depends on how many people in the community are using...

Nov 2020
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Manager

I would give the vendor a high rating for their executive involvement. We are able to tap into...

Nov 2020
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Manager

We get a lot of value from this product. The things we are doing to refine its implementation are...

Nov 2020
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Manager

We are building something external for this tool so that the individuals who use it every day can...

Nov 2020
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Manager

We have had instances where our coaches have wanted to contact clients but couldn't. This platform...

Nov 2020
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Manager

One of the tool's key values is that, if it has many paid users, not all of the users will have to...

Nov 2020
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Manager

My understanding is that this solution is built for hospitals and their social teams to use when...

Nov 2020
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Manager

There are two things that are underway. One is a patient-facing piece. Patients can log in to our...

Nov 2020
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Manager

There are different think tanks that we participate in. We can talk through how best to implement...

Nov 2020
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Manager

NowPow helps us with setting up interfaces with our EMR. Thus far, everything has been great. We...

Nov 2020
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Manager

There were two reports. The information from each report was important, but not all of the...

Nov 2020
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Manager

Things are going really well. We are happy to have NowPow as a vendor. We have no complaints. I have...

Nov 2020
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Manager

NowPow has referrals to communicate with community resources. We hope to get more referrals, but we...

Nov 2020
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Manager

The one complaint that I have is that NowPow needs a better graphic artist or something because the...

Nov 2020
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Manager

First, the platform identifies a need, then it provides the patient with opportunities to meet that...

Nov 2020
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Manager

The whole reason we are using the platform is that if someone walks into our clinic, we don't know...

Nov 2020
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Manager

The system is valuable. I don't want NowPow to raise the price on us, but the platform is an...

Nov 2020
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Manager

I can’t really think of any drawbacks in how NowPow implemented their upgrades. NowPow is always...

Sep 2020
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Manager

NowPow’s system is really great. It is pretty easy to use. I love using it.

Sep 2020
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Manager

My sense is that the NowPow executives are very involved.

Sep 2020
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Manager

When we send out a resource list to a patient, we often get asked about time percentages or the...

Sep 2020
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