The NowPow Platform Comments

 

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Current Time Inside Cache Tag Helper: 10/22/2020 9:03:16 AM and Model.EvProductId = 215721

Commentary Summary

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User Commentary

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Manager

Implementation and Training

I can’t really think of any drawbacks in how NowPow implemented their upgrades. NowPow is always...

Sep 2020
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Manager

Functionality and Upgrades

NowPow’s system is really great. It is pretty easy to use. I love using it.

Sep 2020
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Manager

Relationship

My sense is that the NowPow executives are very involved.

Sep 2020
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Manager

Other Observations & Comments

When we send out a resource list to a patient, we often get asked about time percentages or the...

Sep 2020
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Director

Functionality and Upgrades

We already knew the system was valuable. If we didn’t see value in it, we wouldn’t have picked it....

Jan 2020
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Director

Future Outlook

I hope my satisfaction will stay the same. With the staff members that we are working with, I think...

Jan 2020
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Director

Relationship

NowPow keeps their promises. They are very professional. We have a pretty good negotiated contract,...

Jan 2020
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Director

Functionality and Upgrades

The system was not built for the capacity that we use it for. It just doesn’t have the technology to...

Jan 2020
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Director

Service and Support

I gave NowPow a high score on training and implementation because they come to us at any time. If we...

Jan 2020
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Director

Functionality and Upgrades

Understanding the exact process of implementing information and getting assessments was challenging...

Jan 2020
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Director

Implementation and Training

Training with NowPow is interesting because the system is an emerging technology. We have training...

Jan 2020
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Director

Other Observations & Comments

Anytime we have to sign in to another system besides The NowPow Platform, there are challenges with...

Jan 2020
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Director

Functionality and Upgrades

The NowPow Platform itself helps us gather information so that we can drive tangible outcomes. It...

Jan 2020
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Director

Service and Support

NowPow is very responsive. We are more partners than customers. In our experience, NowPow has been a...

Jan 2020
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Director

Functionality and Upgrades

With the NowPow product, we can close the loop on referrals. Ever since we started using that...

Dec 2019
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Director

Technology

There is much more to the NowPow system beyond making referrals. We didn't quite realize the full...

Dec 2019
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Director

ROI / Cost (care and feeding)

One of the most important things I have seen from the platform has been getting more of our care...

Dec 2019
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Director

Future Outlook

I think my satisfaction with NowPow will go up in a year from now. I am hopeful about the next few...

Dec 2019
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Director

Other Observations & Comments

There is just so much uncertainty, so it is hard to answer as to whether I would buy NowPow's...

Dec 2019
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Manager

Functionality and Upgrades

The NowPow Platform does what we were told it would do in terms of the closed-loop referral...

Nov 2019
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Manager

Functionality and Upgrades

One of the product's biggest claims to fame is the closed-loop referral capability, which can track...

Nov 2019
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Manager

Functionality and Upgrades

We use the closed-loop functionality to track internal resources, and that functionality is very...

Nov 2019
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Manager

Lessons Learned

My main caution to people considering The NowPow Platform is to make sure that it does what they...

Nov 2019
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Manager

Functionality and Upgrades

We would love to do screenings in The NowPow Platform because then the screenings would be attached...

Nov 2019
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Manager

Functionality and Upgrades

NowPow has a patient-facing version of the tool, but we don't use it. Users can receive a list of...

Nov 2019
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Manager

Functionality and Upgrades

We have a team of resource navigators who work in our primary care clinics. Those people use the...

Nov 2019
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Manager

Implementation and Training

There is a moderate level of effort required to bring up and maintain The NowPow Platform. We didn't...

Nov 2019
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Manager

ROI / Cost (care and feeding)

We immediately saw the benefit of The NowPow Platform. We couldn't have launched our program for...

Nov 2019
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Manager

Functionality and Upgrades

The analytics around community referrals is one of the most concrete benefits we have received from...

Nov 2019
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Manager

Functionality and Upgrades

One concrete benefit of the system is being able to bring on staff members who don't have a deep...

Nov 2019
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Director

Functionality and Upgrades

Use cases really speak to the efficacy of the NowPow product. Our team of resource navigators is...

Nov 2019
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Director

Service and Support

We started with a different model than most of NowPow's clients. If we started over again, it would...

Nov 2019
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Director

Functionality and Upgrades

One problem we are trying to solve is how to validate that a family has actually received the...

Nov 2019
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Director

Relationship

The NowPow system is a different product than it was when we started using it. The NowPow system has...

Nov 2019
 Helpful

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Director

Functionality and Upgrades

A big outcome that we have achieved with the NowPow product is to know who our partners are and...

Nov 2019
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Manager

Functionality and Upgrades

The tool for navigating patients is very limited. For example, when it comes to navigating a patient...

Oct 2019
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Manager

Functionality and Upgrades

I would like to be able to run my own analytics report. I would like to go into the system, scroll,...

Oct 2019
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VP/Other Executive

Functionality and Upgrades

We did an RFP, and we had quite a few apply. We had a lot of popular vendors apply. We really scored...

Oct 2019
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VP/Other Executive

Interfacing and Integration

The NowPow Platform is integrated with our enterprise system pretty well. Just like anything with an...

Oct 2019
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VP/Other Executive

Relationship

We haven't had any problems, and that is helpful. Of organizations across the country, those of us...

Oct 2019
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Director

ROI / Cost (care and feeding)

NowPow doesn't nickel-and-dime us, but the caveat I have on that is that our contract is set up with...

Oct 2019
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Director

Relationship

NowPow is not keeping all of their promises. They have said that things were on the road map with...

Oct 2019
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Director

Other Observations & Comments

In the community, there is a set of community service organizations, and they function largely as a...

Oct 2019
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Manager

Implementation and Training

We have had a really great partnership with NowPow. They did a great job with our training by coming...

Oct 2019
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Manager

Functionality and Upgrades

From the beginning, NowPow has been really transparent. In the initial presentations about their...

Oct 2019
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Manager

Relationship

We are always looking to make little tweaks here and there when we are looking for new things....

Oct 2019
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Manager

Relationship

NowPow’s executives are involved, and the individual who developed the system seems to be very...

Oct 2019
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Manager

Functionality and Upgrades

The analytics portion of NowPow's platform helps us to see outcomes with the referrals coming in.

Oct 2019
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Manager

Functionality and Upgrades

As NowPow continues to grow, I think there will be increasingly more direct referral mechanisms....

Oct 2019
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VP/Other Executive

Functionality and Upgrades

The system is easy to use, and it does what it is supposed to do. Those are the best things about...

Oct 2019
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VP/Other Executive

Other Observations & Comments

The pricing model was a little bit complicated when we started working with the vendor. They have...

Oct 2019
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VP/Other Executive

Other Observations & Comments

NowPow is part of a really rapidly growing field. A lot of new technology platforms are emerging as...

Oct 2019
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CMIO

Functionality and Upgrades

When providing information to the patient with The NowPow Platform, the in-office workflow is...

Sep 2019
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CMIO

Future Outlook

The NowPow Platform is part of our long-term plans. Knowing what I know now, it is tough to say...

Sep 2019
 Helpful

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CMIO

Interfacing and Integration

The NowPow Platform is relatively straightforward, and it is sufficiently integrated in a way that...

Sep 2019
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CMIO

Implementation and Training

The implementation and training were just okay. There were just a few things that made these...

Sep 2019
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Manager

Functionality and Upgrades

I focus on social determinants of health. Our providers maintain their own lists of resources for...

Sep 2019
 Helpful

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Manager

Interfacing and Integration

The system is not part of our long-term plans. For a while now, I have been advocating for the...

Sep 2019
 Helpful

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Manager

Interfacing and Integration

NowPow’s team members are great, and I really enjoy working with them. We are missing out on so much...

Sep 2019
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Manager

Functionality and Upgrades

I know very little about technology, but the beauty of The NowPow Platform is that people need to...

Sep 2019
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Manager

Service and Support

I rarely contact NowPow. And if I do, it is typically to have them add a resource. NowPow is really...

Sep 2019
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Manager

Other Observations & Comments

We can use The NowPow Platform to message folks. However, I personally do not use the system to do...

Sep 2019
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Manager

Implementation and Training

When we first heard about NowPow, they did mini training sessions and tutorials with us. Those...

Sep 2019
 Helpful

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Manager

Win/Loss - Why they were selected (by current clients)

We were looking to get certified by the Professional Crisis Management Association, and that...

Sep 2019
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Manager

ROI / Cost (care and feeding)

I cannot begin to explain what a massive time-saver The NowPow Platform has been for me. Time is of...

Sep 2019
 Helpful

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Manager

Functionality and Upgrades

Every so often, I get an idea, and I wonder whether I can pull it off. For example, because I am...

Sep 2019
 Helpful

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Manager

Implementation and Training

It is easy to train physicians on The NowPow Platform if physicians work with the system regularly....

Sep 2019
 Helpful

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Manager

Other Observations & Comments

One of our physicians is fanatical about The NowPow Platform. That physician prints a printout for...

Sep 2019
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VP/Other Executive

Relationship

NowPow is working with CMS on social determinants of health like navigation support and whether or...

Sep 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

One thing that is nice about NowPow's analytics tool is that we have a monthly dashboard that is...

Sep 2019
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VP/Other Executive

Service and Support

NowPow has an account manager and really good resources to help troubleshoot some of our problems....

Sep 2019
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VP/Other Executive

Other Observations & Comments

We integrated a screening tool for social determinants of health within NowPow's tool, so once we...

Sep 2019
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VP/Other Executive

Functionality and Upgrades

We are looking to scale the NowPow technology across our entire organization. NowPow has been a...

Sep 2019
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VP/Other Executive

Lessons Learned

My advice to potential customers is to integrate the NowPow technology with their EMR from the...

Sep 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

NowPow could improve in their ability to understand track referrals because that will allow users to...

Sep 2019
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VP/Other Executive

Functionality and Upgrades

NowPow needs to continue to work on patient engagement. A lot of other vendors are doing a great job...

Sep 2019
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VP/Other Executive

Functionality and Upgrades

The NowPow Platform should have a view that is specific for care management people that allows them...

Sep 2019
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