Dragon Medical One Commentary
Filtered view: All
Subject Expert
Mac Boyter
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Value
We have only had one outage in the couple of years we have been on Dragon Medical One. Dragon...
Login or Create an Account to see details.
Relationship
Nuance lets us know about things ahead of time, and they do a good job of having a lot of...
Login or Create an Account to see details.
Loyalty, Product
We love Dragon Medical One. It does really great things. We are pretty happy with Nuance, so when we...
Login or Create an Account to see details.
Loyalty, Product
With Dragon Medical One, we have some outages, and we don't necessarily get communication regarding...
Login or Create an Account to see details.
Culture, Value
The piece of Dragon Medical One that we struggle with is the cost of the licensing; it is expensive....
Login or Create an Account to see details.
Product, Value
Providers are completely dependent on Dragon Medical One. It is the answer to making them...
Login or Create an Account to see details.
Loyalty
Our account representative recently mentioned that there is a discussion that Dragon Medical One and...
Login or Create an Account to see details.
Relationship, Operations
The vendor was as helpful as they could be with our upgrade. If I contact Nuance, they contact me...
Login or Create an Account to see details.
Relationship
We had one issue, and there was a lot of bumping around before I got it solved. I eventually found...
Login or Create an Account to see details.
Loyalty, Product
I don't think our issues are with Dragon Medical One, per se. Our issues come from another vendor....
Login or Create an Account to see details.
Product
There is very minimal if any downtime with Dragon Medical One. Its recognition rate for providers'...
Login or Create an Account to see details.
Product
With a big health system like ours, vendors need to limit the number of upgrades they do a year....
Login or Create an Account to see details.
Relationship
Generally, we meet with the same executive team now. We have people we can reach out to from Nuance...
Login or Create an Account to see details.
Operations
It used to be very difficult for people to get into Nuance's training, but that has improved. It...
Login or Create an Account to see details.
Product
We don't really get any updates on Dragon Medical One that I know of. Nuance provides some updates...
Login or Create an Account to see details.
Operations
We don't really have ongoing training with Nuance, but when we have a new provider on board, I...
Login or Create an Account to see details.
Loyalty, Operations, Product
We have had the product live for a long, long time, and folks like Dragon Medical One. If they...
Login or Create an Account to see details.
Culture, Loyalty, Value
People looking for a dictation platform sometimes need to consider pricing. Dragon Medical One has...
Login or Create an Account to see details.
Relationship
We had a little bit of downtime with Dragon Medical One when there was a disruption around the world...
Login or Create an Account to see details.
Product
I know there are other solutions out there, and I would recommend Dragon Medical One to people, but...
Login or Create an Account to see details.
Product, Value
The biggest outcome with Dragon Medical One is the documentation time. Before, we had numerous...
Login or Create an Account to see details.
Culture, Value
Dragon Medical One is subscription based, and Nuance charges a flat rate on the product. We pay a...
Login or Create an Account to see details.
Loyalty, Value
I don't know how much better Dragon Medical One can get with its speech-to-text functionality....
Login or Create an Account to see details.
Relationship
The technology in Dragon Medical One has been great. We did have a span where a lot of issues kept...
Login or Create an Account to see details.
Culture, Value
My understanding with Dragon Medical One is we were getting charged for the PowerMic mobile...
Login or Create an Account to see details.
Operations
Regarding training, I don't really see any emails or anything from Nuance. I can't say I have ever...
Login or Create an Account to see details.
Product
Dragon Medical One has been the same thing since we went live with it. There have maybe been some...
Login or Create an Account to see details.
Relationship
I have put in a couple of tickets. Nuance has been very good. I put in a ticket, and Nuance reached...
Login or Create an Account to see details.
Operations, Value
I like that providers can just pick up Dragon Medical One and start dictating without having to...
Login or Create an Account to see details.
Operations, Product
There are so many great features with Dragon Medical One. When I show new providers the step-by-step...
Login or Create an Account to see details.
Product
So far, everything has gone very well with Nuance. Dragon Medical One has a very good recognition...
Login or Create an Account to see details.
Loyalty, Product
Nuance has a system called DAX Copilot where we are actually able to use our smart devices, like...
Login or Create an Account to see details.
Relationship, Product
We had some problems with Dragon Medical One, but Nuance has resolved all of those. If we have an...
Login or Create an Account to see details.
Product
One strength of Dragon Medical One is the solution has been around for a long time, and it works.
Login or Create an Account to see details.
Product
We have some minor issues that we need to work out, but I don't know if those are related to Dragon...
Login or Create an Account to see details.
Relationship
Nuance's support is top notch, and our Dragon Medical One tool hardly ever goes down unless there is...
Login or Create an Account to see details.
Operations, Product
The biggest strength of Dragon Medical One is its ease of use. Our providers love it. It is a...
Login or Create an Account to see details.
Loyalty, Operations
We chose Dragon Medical One because Nuance brought a bigger package and Dragon Medical One had a...
Login or Create an Account to see details.
Culture
Nuance has a lot of new things that they are trying to sell us. It seems like they are trying to...
Login or Create an Account to see details.
Relationship
Nuance's support for their products has been good. Fewer providers are using dictation as their...
Login or Create an Account to see details.
Loyalty, Value
Dragon Medical One works but is really expensive to use compared to some of the other AI options...
Login or Create an Account to see details.
Loyalty, Product
We have a high number of providers who use Dragon Medical One on a daily basis. A lot of our...
Login or Create an Account to see details.
Relationship
We had been looking for some updates from Nuance. We are very proactive in communicating with all of...
Login or Create an Account to see details.
Relationship, Operations, Product
The part of Nuance’s upgrades that is concerning is that we are used to having a little more time to...
Login or Create an Account to see details.
Operations, Product
One time, we had downtime with Dragon Medical One, and there was no backup plan. When Dragon went...
Login or Create an Account to see details.
Loyalty, Operations
Our company moved from another product, which we were struggling with due to a lot of quality and...
Login or Create an Account to see details.
Operations
I guess training for Dragon Medical One would be available if I needed it, but there is no proactive...
Login or Create an Account to see details.
Relationship
I am not sure that I work with anybody from Nuance that can solve a major problem. I have an account...
Login or Create an Account to see details.
Product
Dragon Medical One is so reliable. It was a big change for the providers because they were all using...
Login or Create an Account to see details.
Culture, Value
Nuance definitely does not avoid charging for every little thing. They charge per license. We have...
Login or Create an Account to see details.
Product
Dragon Medical One works like Nuance said. Dragon Medical One works well. The people who use Dragon...
Login or Create an Account to see details.
Loyalty, Product
My satisfaction will be the same next year unless Nuance pulls off some miracle and starts making...
Login or Create an Account to see details.
Product
Most of our providers don't use Dragon Medical One to its full capabilities, but there are a couple...
Login or Create an Account to see details.
Relationship, Operations
I usually don't find out about new features until after they are added, but Nuance usually does a...
Login or Create an Account to see details.
Loyalty, Operations, Product, Value
Providers complain when Dragon Medical One is not available, so I don't see us getting rid of it...
Login or Create an Account to see details.
Loyalty, Operations
Everybody gets trained on Dragon Medical One when they are onboarded. Nuance has embedded their...
Login or Create an Account to see details.
Relationship, Operations
The support from Nuance is excellent all the way around. Nuance's people talk to our providers and...
Login or Create an Account to see details.
Product
Pretty much everything is going well with Dragon Medical One. It is quick and accurate, so patient...
Login or Create an Account to see details.
Operations, Product
We would like the vendor to still keep building and to be able to add to dictionaries to truly train...
Login or Create an Account to see details.
Operations, Product
There were some issues with delays at the very beginning. Our providers were so used to products...
Login or Create an Account to see details.
Culture, Value
Dragon Medical One is fully technology. We have hundreds of licenses available for the same cost as...
Login or Create an Account to see details.
Relationship
We struggle to get help from the vendor. They want us to always work with our EHR vendor first, and...
Login or Create an Account to see details.
Operations
I don't get direct training from Nuance. There is someone who we can go to and ask for help, but...
Login or Create an Account to see details.
Product
We have stability and reliability problems with Dragon Medical One. Essentially, when we use the...
Login or Create an Account to see details.
Relationship
We have brought up concerns to our Dragon Medical One support people, but I don't have direct...
Login or Create an Account to see details.
Value
With Dragon Medical One, people get done with their notes faster. It is clear that the system helps...
Login or Create an Account to see details.
Relationship, Product
So far, things are good. We are always on the lookout for improvements and new releases.
Login or Create an Account to see details.
Loyalty
We expect Dragon Medical One and our expectations to evolve given AI advancements.
Login or Create an Account to see details.
Relationship
Nuance is always showing us their new, flashy stuff. They are really cutting-edge. The vendor is...
Login or Create an Account to see details.
Product
With interoperability, Nuance doesn’t offer much in the way of us doing anything with the system....
Login or Create an Account to see details.
Culture, Value
The product is expensive. We have a master agreement with the vendor that covers everything. We pay...
Login or Create an Account to see details.
Relationship
Nuance has assigned us an executive who I now have access to, and we communicate with that person....
Login or Create an Account to see details.
Relationship
Nuance is like one of our other vendors. They give us some resources, but they don't have anybody...
Login or Create an Account to see details.
Product
Dragon Medical One does what Nuance says it will do. It recognizes speech and creates the dictation...
Login or Create an Account to see details.
Relationship
Nuance is responsive to questions. We have a set, regular meeting to talk about usage and any...
Login or Create an Account to see details.
Product
Nuance has a mobile mic application that goes on the phones, but it would be nice to see updates to...
Login or Create an Account to see details.
Product
Nuance is in competition with our ambient listening vendor, so it would be nice to see some...
Login or Create an Account to see details.
Loyalty, Product
The biggest thing is the more Nuance integrates things with AI, the more Dragon Medical One can...
Login or Create an Account to see details.
Loyalty, Relationship
The representative I have from the vendor is pretty good. They keep in contact with me regularly....
Login or Create an Account to see details.
Loyalty, Operations
Dragon Medical One always works. The biggest thing that I really like about the product is, besides...
Login or Create an Account to see details.
Operations, Product
It is a streamlined process to implement Dragon Medical One, and that is great. It makes things...
Login or Create an Account to see details.
Operations
We receive almost instantaneous help with training. We have had really good training with Nuance....
Login or Create an Account to see details.
Value
Any features that we add, like if we can use our phones for voiceover stuff, we have to pay for that...
Login or Create an Account to see details.
Operations
The vendor's implementations are probably better today, but there was a time when Nuance didn't...
Login or Create an Account to see details.
Product
The only way we can use the system with our EMR is through a plugin. That plugin is fantastic and...
Login or Create an Account to see details.
Product
The majority of our physicians aren't using the system's menu functions. The system has a...
Login or Create an Account to see details.
Culture, Operations
I hate that the vendor's training is offered by third-party vendors and that Nuance still wants to...
Login or Create an Account to see details.
Operations
Nuance's training itself isn't that great. If I could create a training system, it would look much...
Login or Create an Account to see details.
Relationship
The person we work with from Nuance has been really excellent with all of the service we have...
Login or Create an Account to see details.
Loyalty, Product
Dragon Medical One is better than our previous product mostly when it comes to the reliability of...
Login or Create an Account to see details.
Loyalty, Product
I think we are going to keep Dragon Medical One. The only thing that would maybe change that is it...
Login or Create an Account to see details.
Product
Dragon Medical One does its job pretty well. The providers seem to be moderately happy with it. They...
Login or Create an Account to see details.
Product
There are some quirks with Dragon Medical One that it would be nice if Nuance could fix, like weird...
Login or Create an Account to see details.
Relationship
Dragon Medical One is really good. I couldn’t be more satisfied with it. There is very little...
Login or Create an Account to see details.
Culture, Value
My only issue with Nuance is the way they structure their cost on things. Nuance charges à la carte....
Login or Create an Account to see details.
Relationship, Product
I would like Nuance to keep their Microsoft backbone in mind when they are adding new clients and...
Login or Create an Account to see details.
Relationship
Nuance's people are very good. A lot of the time, I can just take the shortcut route and reach out...
Login or Create an Account to see details.
Operations, Product
We are really happy with Dragon Medical One. It is simple and easy to use. Even some of our...
Login or Create an Account to see details.
Loyalty, Product
I expected Dragon Medical One to be more robust during the CrowdStrike event. Nuance and Microsoft...
Login or Create an Account to see details.
Product
We have providers come in from all across the country as they are temporary. A lot of them have...
Login or Create an Account to see details.
Product
We have used Dragon Medical One for several years and have not had any issues.
Login or Create an Account to see details.
Relationship
The person we work with at Nuance is amazing.
Login or Create an Account to see details.
Relationship
The customer experience manager was very resourceful and supportive. The techs were all very timely...
Login or Create an Account to see details.
Loyalty, Operations
During our EHR implementation, our senior leadership decided to end the dictation and transcription...
Login or Create an Account to see details.
Culture, Operations
Nuance markets Dragon Medical One as having the ability to do all these things, but the marketing...
Login or Create an Account to see details.
Product
What I have heard from providers who use Dragon Medical One is once it does learn a provider's...
Login or Create an Account to see details.
Product
With Dragon Medical One, some of the efficiencies get lost in a certain specialty's world because...
Login or Create an Account to see details.
Relationship
Nuance could probably improve on finding a better balance of support in the data realm so they can...
Login or Create an Account to see details.
Operations
We don't use Dragon Medical One to the extent we could; I actually think their training is quite...
Login or Create an Account to see details.
Relationship
Maybe since their acquisition, Nuance has had a bit of turnover in terms of our assigned resources....
Login or Create an Account to see details.
Product
A strength of Dragon Medical One is the ability to document efficiently for providers who want to...
Login or Create an Account to see details.
Loyalty
We look forward to implementing DAX Copilot next year.
Login or Create an Account to see details.
Relationship
Nuance is totally different than another vendor we work with. Nuance knows us, knows the customer,...
Login or Create an Account to see details.
Operations
We are very happy with Dragon Medical One. Nuance has their act together. The training is for my...
Login or Create an Account to see details.
Culture
The sales team is really the only thing I have had to contact Nuance on. My account manager is...
Login or Create an Account to see details.
Product, Value
We have enjoyed using Dragon Medical One. Everything works really well. Our providers really like...
Login or Create an Account to see details.
Operations, Product
The program is great the way it is. There are just new things with AI, and I am not sure whether...
Login or Create an Account to see details.
Loyalty, Product
Overall, Dragon Medical One meets the needs of the providers in our facility. Right now, our only...
Login or Create an Account to see details.
Relationship
My client success manager from Nuance is very quick to reply to me and give feedback. Without them,...
Login or Create an Account to see details.
Product
Dragon Medical One's embedded speech kit and mobile app are blessings for rural hospitals.
Login or Create an Account to see details.
Relationship, Product
I think that another vendor’s product was a better product than Dragon Medical One because it was...
Login or Create an Account to see details.
Relationship
I have always gotten fast support from Nuance, but I'm getting some really good personalized support...
Login or Create an Account to see details.
Operations, Product
Dragon Medical One is pretty good. It has a fast learning time. Younger users can pick it up a lot...
Login or Create an Account to see details.
Product
We would like an easier way for end users to be able to connect their Nuance PowerMic mobile...
Login or Create an Account to see details.
Culture, Value
Microsoft gives a site license for everybody to get a license for Dragon Medical One, but not...
Login or Create an Account to see details.
Relationship, Operations
We recently had to updated several users. I had to call the support team for help. I found that...
Login or Create an Account to see details.
Relationship
I am very happy with the service we receive when we have a problem; it is quick, and the problem is...
Login or Create an Account to see details.
Loyalty
I have heard some really good things about Dragon Medical One's competitor. If we were buying a...
Login or Create an Account to see details.
Relationship
When I brought an issue to the vendor, they told me that they would fix it, but then they didn't fix...
Login or Create an Account to see details.
Product
In terms of picking up a dictaphone and dictating into our EHR, Nuance's system is fine. There are...
Login or Create an Account to see details.
Loyalty, Product
Dragon Medical One is on the leading edge with implementing this AI technology because that...
Login or Create an Account to see details.
Relationship, Product
There have been some issues along the way; we had the CrowdStrike issue, so that impacted Nuance,...
Login or Create an Account to see details.
Relationship
Nuance definitely does a really great job as far as support goes. We have our own account executive...
Login or Create an Account to see details.
Culture, Value
Nuance not charging for everything depends: they don't do that anymore. I think they understand the...
Login or Create an Account to see details.
Loyalty
We went through a merger, so to consolidate cost and support, we moved to Nuance. We have been...
Login or Create an Account to see details.
Operations, Product
It has been a long time since we have done an upgrade for the system significant enough that...
Login or Create an Account to see details.
Product
Our providers prefer using Dragon Medical One to typing. Our providers ask for the system, and they...
Login or Create an Account to see details.
Product
We have had some ongoing challenges in our Citrix and VDI environments that have impacted our...
Login or Create an Account to see details.
Relationship
Nuance has been frustrating in a lot of ways. I can’t seem to get simple answers to various...
Login or Create an Account to see details.
Relationship
Nuance is a massive company owned by one of the most valuable companies in the world. They can...
Login or Create an Account to see details.
Relationship
Nuance is doing well. There are options for us to expand to other technologies, and the vendor has...
Login or Create an Account to see details.
Culture, Relationship
We have an account representative from Nuance. That person has regular calls with us and makes sure...
Login or Create an Account to see details.
Relationship
We are having challenges with Dragon Medical One's technical support. Issues are often left to the...
Login or Create an Account to see details.
Relationship, Product
Dragon Medical One has been great in terms of vendor support and user experience. Dragon Medical One...
Login or Create an Account to see details.
Relationship, Operations
Nuance's training was very good. Their back-up support has also been very good. There is always a...
Login or Create an Account to see details.
Product
Dragon Medical One needs to have some sort of predictive AI so that it can know when I am dictating...
Login or Create an Account to see details.
Loyalty, Product, Value
I don't think there is a better product than Dragon Medical One out there that can also integrate...
Login or Create an Account to see details.
Relationship
We can't get ahold of anybody anywhere at Microsoft, regardless of what level we want to get to. The...
Login or Create an Account to see details.
Operations, Product
Microsoft continues to make Dragon Medical One into a more mature application. There is a very...
Login or Create an Account to see details.
Culture
For Dragon Medical One, we have not had a whole lot of asks for the vendor, other than licensing....
Login or Create an Account to see details.
Product, Value
We continue to expand upon Dragon Medical One as we bring in new providers. It seems like most of...
Login or Create an Account to see details.
Loyalty
We are struggling a little with our software and our equipment. We have been running an older...
Login or Create an Account to see details.
Relationship
Microsoft acquired Nuance, and I didn't really notice a change.
Login or Create an Account to see details.
Product
The issues that our users tend to have are network and connectivity issues. We have changed a lot of...
Login or Create an Account to see details.
Relationship, Product
Overall, the system has been great for us. We are currently experiencing an issue with a seasoned...
Login or Create an Account to see details.
Operations, Product
We have had issues with Epic's upgrades affecting Dragon Medical One's functionality in the Epic...
Login or Create an Account to see details.
Product
Dragon Medical One has been a very useful tool and has always been greatly appreciated by the...
Login or Create an Account to see details.
Relationship
We love working with a certain person. They have been so helpful with optimization and enhancing our...
Login or Create an Account to see details.
Product
I have no issues with the product. Improvements over time have made dictating a lot easier and more...
Login or Create an Account to see details.
Loyalty, Value
Dragon Medical One used to be the premier product in the market. Prices have only gone up, and the...
Login or Create an Account to see details.
Operations, Product, Value
The providers love Dragon Medical One. It makes life much easier. Some of them use the templates....
Login or Create an Account to see details.
Operations
I have been doing Nuance’s 15-minute training sessions that they have done for several months. These...
Login or Create an Account to see details.
Relationship
I like having an account representative who reaches out regularly to check in and pass on new...
Login or Create an Account to see details.
Relationship, Operations
Nuance has always been great to work with. We have been working with Nuance for a long time. Every...
Login or Create an Account to see details.
Culture, Product
We are 100% satisfied with Dragon Medical One. It seems to do everything the vendor promised it...
Login or Create an Account to see details.
Operations
Working with the project manager was very helpful and easy to get ahold of when questions came up.
Login or Create an Account to see details.
Product, Value
Our physicians use this product every day. It saves them a lot of time during their clinic work.
Login or Create an Account to see details.
Relationship, Product
I am very happy with the product and support that we have
Login or Create an Account to see details.
Operations, Product
Dragon Medical One is easy to use. I have never had any complaints from my providers, and that is a...
Login or Create an Account to see details.
Operations
I get weekly updates from Nuance, like little snippets of videos for education or training. That is...
Login or Create an Account to see details.
Loyalty
We are actively trying to get to a point where we can upgrade our current version of the system to...
Login or Create an Account to see details.
Operations
Our initial training from Nuance was well done, and the quality of that training was quite good. The...
Login or Create an Account to see details.
Operations, Product
There were some providers who would love for our EMR to launch Dragon Medical One as soon as they...
Login or Create an Account to see details.
Product
The biggest feedback that we have gotten about the system is that when providers initially use it,...
Login or Create an Account to see details.
Product
Nuance has come really far with the system, and we are very proud of them for that. We still get...
Login or Create an Account to see details.
Operations
Nuance offers ongoing training, but that training isn't what we want. It doesn't include anything...
Login or Create an Account to see details.
Relationship
When we were working on speech commands and some other things in the system a couple of years ago,...
Login or Create an Account to see details.
Value
I was a little put off by the additional charges to use the system with another voice assistance...
Login or Create an Account to see details.
Operations
Our implementation of the solution was a disaster. I have had nightmare meetings trying to get the...
Login or Create an Account to see details.
Product
We have actually plateaued with Dragon Medical One. We have a number of providers who are using the...
Login or Create an Account to see details.
Product
I am overall satisfied with the product. It would be nice if we could hide or customize license...
Login or Create an Account to see details.
Culture, Value
The main problem I have is the contract dates and being able to get out of the contracts for the...
Login or Create an Account to see details.
Operations
We loved working with our onboarding team and participating in the subsequent follow-up discussions.
Login or Create an Account to see details.
Relationship
For the system, we have had great customer service. My representative is always checking in with me.
Login or Create an Account to see details.
Relationship, Product
The product is excellent and user friendly, and we get great support when we need it.
Login or Create an Account to see details.
Product, Value
Our providers utilize Dragon Medical One daily and have no complaints. The system makes their...
Login or Create an Account to see details.
Product
Dragon Medical One is a great product.
Login or Create an Account to see details.
Relationship, Product
Dragon Medical One works well for us, but we do have issues here and there. Sometimes there is an...
Login or Create an Account to see details.
Relationship
Nuance’s support is a little difficult. I think their support team is overseas in India or...
Login or Create an Account to see details.
Value
Nuance lags a little on upgrades, and that is kind of difficult. I don't ever see anything that...
Login or Create an Account to see details.
Relationship, Operations
Nuance could improve by being more hands on and by providing somebody to reach out to set up the...
Login or Create an Account to see details.
Loyalty, Product
Dragon Medical One is working well for us and all the providers. The providers would be lost without...
Login or Create an Account to see details.
Operations, Product
The product requires high technical skill to implement. Nowadays, we have EMR systems on different...
Login or Create an Account to see details.
Product
From an admin standpoint, as a person who supports our hospital physicians, the integration is very...
Login or Create an Account to see details.
Product
Dragon Medical One is a great product to be used with any application that the system has access to...
Login or Create an Account to see details.
Product
Sometimes we have quite a few physicians who are trying to format their reports in certain ways for...
Login or Create an Account to see details.
Relationship
I like the support from our vendor. It has been excellent from day one, and we have been using their...
Login or Create an Account to see details.
Product
One of our issues with Dragon Medical One has a lot to do with the secure text-messaging system....
Login or Create an Account to see details.
Culture, Value
I'm not sure that there is all that much Nuance could improve on, but pricing obviously comes into...
Login or Create an Account to see details.
Loyalty, Product
We recently ended up changing EHRs. Dragon Medical One was the only consistent thing for our...
Login or Create an Account to see details.
Relationship
Nuance’s support team is excellent. Our customer experience manager is always responsive and...
Login or Create an Account to see details.
Operations
Nuance has a lot of resources for training, and they tell us where users can go and do something....
Login or Create an Account to see details.
Relationship
Nuance has a status board, and we get notifications when they have downtime.
Login or Create an Account to see details.
Relationship
Nuance is great. Verbal dictation for providers is a huge part of their workflow. However, there are...
Login or Create an Account to see details.
Product
Dragon Medical One is such a huge product that our providers have all used some form of verbal...
Login or Create an Account to see details.
Product
With Dragon Medical One, there are little bugs. Users can watch any of their presentations, and the...
Login or Create an Account to see details.
Relationship, Product
There is always room for improvement in these applications, people are always bringing in different...
Login or Create an Account to see details.
Operations, Product
We have been with Nuance for a long time. We have been through the process of building this product,...
Login or Create an Account to see details.
Relationship
We have had a really good relationship with Nuance over the years. We deal with the same people on...
Login or Create an Account to see details.
Loyalty
We have been very successful with Dragon Medical One. The system does not go down. I am very happy...
Login or Create an Account to see details.
Culture
One of the things Nuance offered when we got the license was that they were willing to just license...
Login or Create an Account to see details.
Loyalty, Operations
I didn't see a lot of training, and that is probably because of the way Nuance has Dragon Medical...
Login or Create an Account to see details.
Loyalty, Product
I got a chance to see what Dragon Medical One looks like and how it works, and it is much easier and...
Login or Create an Account to see details.
Relationship
Nuance’s support team is definitely very easy to access. And the representative will reach out on a...
Login or Create an Account to see details.
Relationship
Dragon Medical One is a pretty good product. The nice thing is there is a representative, and they...
Login or Create an Account to see details.
Operations
I didn't see a lot of issues with the implementation of Dragon Medical One. And with every piece of...
Login or Create an Account to see details.
Value
I would definitely recommend Dragon Medical One. It doesn’t matter what we say; it picks it up....
Login or Create an Account to see details.
Relationship
We work with the same two or three people at Nuance. They get things done for us. We are not talking...
Login or Create an Account to see details.
Product
There is really nothing I would recommend changing with Dragon Medical One. Nuance is ahead of...
Login or Create an Account to see details.
Operations
The product's biggest strength has been that hardly any training is needed. It really just works for...
Login or Create an Account to see details.
Product
The accuracy is very good with Dragon Medical One. I have some hard-spoken people, and it is very...
Login or Create an Account to see details.
Loyalty, Product
Dragon Medical One's performance seems to be pretty top-notch. That is why we keep using it. Dragon...
Login or Create an Account to see details.
Loyalty, Product
Dragon Medical One isn't new technology for us. I am not dissatisfied because the system is...
Login or Create an Account to see details.
Product
The weird thing about Dragon Medical One is that it installs to individual user profiles. That is...
Login or Create an Account to see details.
Product
A minor issue that we ran into was that we couldn't split our billings from different departments....
Login or Create an Account to see details.
Loyalty, Product
We are trying to get to the next upgrade so we can roll out some of Nuance's other features in...
Login or Create an Account to see details.
Relationship
I don't think I have dealt with any executive within Nuance very much. I haven't really gone higher...
Login or Create an Account to see details.
Loyalty, Relationship
There is a different culture going on now that Nuance is a Microsoft company. I'm not sure what...
Login or Create an Account to see details.
Product, Value
Dragon Medical One is very user friendly, and it makes our jobs as providers much more efficient. I...
Login or Create an Account to see details.
Product
From an administrative standpoint, Nuance's administrative tool for approving licenses and moving...
Login or Create an Account to see details.
Relationship
Nuance has very good customer service. Their people are very responsive and very friendly. Our...
Login or Create an Account to see details.
Culture, Relationship, Operations
For Dragon Medical One, I'm a little mixed on whether I would purchase it again. I do think it is...
Login or Create an Account to see details.
Relationship, Operations
With upgrades, I don't know what to expect from such a big company. Nuance doesn't have a very...
Login or Create an Account to see details.
Product
After we did our most recent upgrade with Dragon Medical One, the quality of the accuracy of...
Login or Create an Account to see details.
Loyalty, Product
There haven't been a lot of features added with Dragon Medical One. There was the UI change, but I...
Login or Create an Account to see details.
Relationship
Nuance's product works without a hitch. The way it learns as we speak is incredible and so helpful....
Login or Create an Account to see details.
Operations, Product
I love that Dragon Medical One has the ability to do step-by-step programming where we can integrate...
Login or Create an Account to see details.
Relationship
We are very happy with the executive and technical support.
Login or Create an Account to see details.
Relationship
Nuance is always willing to help and touch base with the customer.
Login or Create an Account to see details.
Featured Report
Preferences