Office Practicum EMR (Pediatrics)
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Aaron Gleave
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User Commentary

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Manager

If there is a new feature, it comes at an additional price. If we want to use something, we have to...

Apr 2022
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Manager

Once the program's basics are learned, there isn’t a whole lot left to learn. There are not a lot of...

Apr 2022
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Manager

The integration of Office Practicum EMR was an issue. We had some troubles with the labs being sent...

Apr 2022
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Manager

The fact that Office Practicum EMR is pediatric specific helps immensely. Having this system for our...

Apr 2022
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Manager

I don't really have any problems with Office Practicum. I love Office Practicum. They are fantastic....

Jan 2022
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Manager

Office Practicum EMR has a lot of updates, and we are charged per update. I would rather have one...

Jan 2022
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Manager

Office Practicum is pretty good about following up. The vendor usually gets back to us. They are...

Jan 2022
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Manager

The vendor will upgrade and constantly add things to the solution, so they have so many staff...

Jan 2022
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Physician

One issue we have is that not all our staff members use the software to its fullest potential. We...

Jan 2022
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Physician

Office Practicum comes preloaded with a lot of templates. That is nice. Customizing the templates is...

Jan 2022
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Physician

The biggest issue that we are having is with the portal. We have had issues with getting people...

Jan 2022
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Physician

I was impressed with how Office Practicum was able to implement some things with the COVID-19 challenges....

Jan 2022
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Physician

We are well integrated with the lab. Outside of that, the ability to integrate is supposedly there,...

Jan 2022
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Physician

The vendor's owner recently retired, and the vendor is still very active in terms of listening to...

Jan 2022
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Physician

Office Practicum support does a decent job on the clinical side. But when we have other questions...

Jan 2022
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Physician

Our billing department had a learning curve. The billing folks were wizards with our last product,...

Jan 2022
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Physician

I have been very pleased with the system. We have several users, and it is a decent-sized product. I...

Jan 2022
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Physician

Like with any program, glitches come up and people want new things added and new ways to display...

Jan 2022
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Physician

I would love to see better integration with some of the hospital systems that are on Epic. If we...

Jan 2022
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Physician

I wish there were better ways to access and extract data from our old system. A lot of the data was...

Jan 2022
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Physician

Office Practicum has a very strong, involved group of physician leaders who aren't necessarily...

Jan 2022
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Physician

We have a couple of performance improvement projects going on, but I wish there were better...

Jan 2022
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Physician

Office Practicum's system does a lot compared to our old system. This system is more complex because...

Jan 2022
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Physician

I have always been very satisfied with Office Practicum. As technology is moving forward, the vendor...

Jan 2022
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Physician

Office Practicum doesn’t charge for every little thing, but if we want something custom, they charge...

Jan 2022
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Physician

The vendor’s tech support gets bogged down. The problem is that doctors aren't easy people to deal...

Jan 2022
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Physician

If a program has too much of a steep learning curve, it is a problem. However, Office Practicum EMR...

Jan 2022
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Physician

The product’s integration with other technology is difficult. The bridge going back and forth...

Jan 2022
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Physician

A lot of vendors promise things and don't come through on them. However, Office Practicum has never...

Jan 2022
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Physician

Office Practicum EMR is one of the only pediatrics-specialty systems on the market. We aren't taking...

Jan 2022
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Physician

If I can’t get someone to solve the problem, I am able to go to the vendor's higher-ups to get the...

Jan 2022
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Physician

Office Practicum EMR is an excellent program. It is well integrated and well designed for the...

Jan 2022
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Physician

Office Practicum EMR is too expensive, but that is the world we live in today. We used to do...

Jan 2022
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Manager

The vendor hasn't been able to deliver on the connectivity to labs or vaccine registries that they...

Jan 2022
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Manager

Our implementation was good, but the solution's updates can be a bit muddy sometimes. Overall...

Jan 2022
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Manager

The vendor's support was easy to access early on when the company was small. We had an account...

Jan 2022
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Manager

The vendor pushes out updates to the cloud with little warning. I wish that they would give us more...

Jan 2022
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Manager

We feel like the vendor's executives are too involved. At the last conference, the vendor's leaders...

Jan 2022
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Manager

We feel like the vendor is trying to make decent steps forward now. They are getting back to their...

Jan 2022
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CFO

Office Practicum EMR constantly has issues. Patients are frustrated, we are frustrated, and other...

Nov 2021
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CFO

Office Practicum EMR is in our long-term plans for now, but that is really only because of what it...

Nov 2021
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CFO

We have been working with Office Practicum for a while now trying to get a dual interface for a...

Nov 2021
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CFO

Office Practicum had their developers on staff, and they created the modules. The vendor was going...

Nov 2021
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CFO

We don't jump into Office Practicum’s updates or patches until several weeks have gone by where...

Nov 2021
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CFO

We haven't had training from Office Practicum in years.

Nov 2021
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CFO

Proactive is not in the vendor's vocabulary. As for Office Practicum's executive involvement, I...

Nov 2021
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Manager

Our website hooks into Office Practicum EMR for our patient portal. The solution isn't ideal for...

Sep 2021
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Manager

There is a tab for documents in the patient portal that should pull documents, but it doesn't. It...

Sep 2021
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Manager

We get updates all the time with Office Practicum. There is always room for improvement with any...

Sep 2021
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Manager

We can pull anything from our hospital's EMR right into the solution. We still get quite a few faxes...

Sep 2021
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Manager

I have a couple of different contacts that I can reach out to at Office Practicum if I have to...

Sep 2021
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Director

Overall, it is good that the product is for pediatrics. The vaccine logic and growth charts are all...

Aug 2021
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Director

Recently, we have had a negative experience with upgrades. The upgrades seem to break other parts of...

Aug 2021
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Director

The main thing that is frustrating with Office Practicum is that we have to pay a full license for...

Aug 2021
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Director

Office Practicum needs to improve their prescription writing. For example, if a user types in a 3,...

Aug 2021
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Manager

Office Practicum is knowledgeable, and whenever we have any problems, they are really quick to...

Aug 2021
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Manager

Office Practicum EMR is very friendly to our specialty, and that is exactly what we need here. It...

Aug 2021
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Manager

If we need a form to be added to the system, it costs additional fees every time. Things like that...

Aug 2021
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Manager

The solution helps our patient visits go more smoothly. With the system, our people are more...

Aug 2021
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Manager

The system's ability to manage referrals is nonexistent. That is the only thing about the solution...

Aug 2021
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Manager

The solution is wonderful. Our providers might ask for a solution that requires fewer clicks though....

Aug 2021
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Manager

Office Practicum has been excellent with our specialty. Our old EMR was a very robust application,...

Jul 2021
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CEO/President

Most of the time, I am frustrated with Office Practicum’s limitations and the workarounds we have to...

Jul 2021
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CEO/President

When it comes to integration with other technology, Office Practicum's system doesn’t always play...

Jul 2021
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CEO/President

A lot of the practices that are on Office Practicum's software are small, and they go with Office...

Jul 2021
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Manager

I would buy Office Practicum EMR again. The caveat is that we really wouldn't be able to move to...

Jul 2021
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Manager

There are a lot of à la carte fees from Office Practicum. I would say that the solution is...

Jul 2021
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CEO/President

I don’t really have a choice of whether we move away from Office Practicum. The company that we...

Jul 2021
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CEO/President

I give Office Practicum props on their schedule templates. Those are pretty easy to use.

Jul 2021
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CEO/President

When I call for a report and Office Practicum helps, the quality of support from Office Practicum...

Jul 2021
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Manager

When we went live, the vendor promised us that we would have online scheduling, but that hasn't...

Jul 2021
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Manager

One of our doctors really wanted Office Practicum EMR, but I felt there might be something better...

Jul 2021
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Manager

I know Office Practicum is working on usability, and I know our providers don’t use the system to...

Jul 2021
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Manager

I have heard so many things from Office Practicum. I have heard that the billing portion is going to...

Jul 2021
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Manager

Office Practicum went through four or five people now in charge, and they keep on making promises....

Jul 2021
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Manager

Office Practicum EMR is okay. There are a lot of clicks required to get places. Some of the...

Jul 2021
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Manager

Some of the support from Office Practicum is great; we get someone on the phone, and we can get...

Jul 2021
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Manager

The medical director is on the LISTSERV and answers questions or gets us help if we need it.

Jul 2021
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Manager

When we first started with Office Practicum EMR, I loved it. And the first few years, we had no...

Jul 2021
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Manager

The messaging system in Office Practicum EMR is very hard to follow. The threads in the message...

Jul 2021
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Manager

Office Practicum EMR is a pediatrics-based program. I like that there are growth charts and those...

Jul 2021
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Manager

There is an executive at Office Practicum who is very involved in helping us figure out issues. That...

Jul 2021
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Manager

I would like to see improvements with the vendor’s general support. It is very slow. Lots of things...

Jul 2021
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Manager

A year ago, there were consistent glitches dropping us out of the system, and there were portal...

Jul 2021
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Manager

I don’t like that the solution is not intuitive and that it is difficult to navigate.

Jul 2021
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Manager

I would say Office Practicum nickel-and-dimes us. There is a fee for everything. So when we require...

Jul 2021
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Manager

Office Practicum's software has all the functionality that any small practice of our specialty would...

Jul 2021
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Manager

The cost of Office Practicum's training is a big deterrent. When we have called in and needed...

Jul 2021
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Manager

The beginning of the end happened when Office Practicum had their portal. They used to have a portal...

Jul 2021
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Analyst/Coordinator

If we contact the vendor's support staff, their basic default response is always to send us a link...

Jul 2021
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Analyst/Coordinator

The system needs some basic functionality improvements. For example, even with something as simple...

Jul 2021
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Analyst/Coordinator

We are phasing out of using Office Practicum EMR. We are still using it temporarily while we finish...

Jul 2021
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