Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Ambulatory Specialty EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Office Practicum EMR (Pediatrics) Comments
Filtered view: All

KLAS Research Director - Aaron Gleave
Subject Expert

Aaron Gleave

Research Director

aaron.gleave@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Ambulatory Specialty EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

Everything always feels like it is too expensive with Office Practicum. The rollout of new features...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Things have been going fine. Office Practicum has been excellent during the pandemic. Our...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would tell other providers that Office Practicum EMR is great for pediatrics. We love that the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum is very involved in the pediatric world, and I really appreciate that. They are...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are definitely not interested in moving toward a different system. We love Office Practicum EMR,...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, the vendor has kept their promises, but there has been a change with their portal. Getting...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have worked with vendor executives that are very involved and hands on. We recently had a meeting...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's pricing is pretty straightforward. We are able to use most things straight off the bat,...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor releases videos on their website, and they do a whole bunch of webinars; those are pretty...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The integration in the system has been really good. We recently got our registry synced, and the...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is very straightforward and simple to use. I have worked with other EMRs, and Office...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The tech team is just a little slow on getting back to us when we have some kind of error. We always...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have been happy with Office Practicum. They are a technology company above anything else, and they...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum gets paid based on a percentage. There are things that irritate me a little. I...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

In the last couple of years, Office Practicum went through a period where they lost some support...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum's executives try to make themselves available. The executives are physicians who...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We get a lot of hand-holding, and that is amazing. If any other large group is looking to purchase...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum might want to integrate telemedicine things with Office Practicum EMR. It would be...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Before we came into Office Practicum EMR, we had a system that was mostly for billing. It really...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor really stepped up during COVID-19 and helped us meet our needs.

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

If the decision were up to me, I would buy the system again, but the physicians have a different...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is user friendly, and we can customize most things to do what we want them to do. On the...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have never had an issue with the vendor's support. I am able to reach the support people with no...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We really like the system. We were using another platform before that was not very user friendly for...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum provided us with training. We had training videos, and everyone had to pass a...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have no problems with Office Practicum EMR, and I don't hear many complaints from my people....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't see much nickel-and-diming from Office Practicum. In the beginning though, they loaded a...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is new technology out there for the system. We get our reports in, and we are able to send...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum's phone and web support are very helpful, but we haven't really had to deal with...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Compared to other systems on the market, Office Practicum EMR has a good value. When we have...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would probably look at a few other vendors' products if I were starting over again, but I am...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The training was rocky for us, and Office Practicum was a huge change from our former platform that...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Support is helpful, but support definitely has limitations. The vendor has a tiered support system,...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We could use better communication from the vendor. We do have a vendor representative, but that...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum does a good job with training and offers lots of options on how to obtain it....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see the vendor's response speed improve. Urgent problems get immediate attention....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are always looking for new solutions for communicating with patients in a HIPAA-complaint way....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Recently, the vendor required that all of us adopt a new portal through an outside vendor. Office...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We would like Office Practicum to help us meet our goals for some of our other solutions. The vendor...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is very intuitive. Everybody I have taught picks things up right away. The vendor...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have been in healthcare for many years and have used lots of different EMR systems, and bringing...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

CFO

If we had any issues, we had one person we could call who would talk us through going through the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

CFO

Years ago when we were investigating doing a bilateral lab interface with the vendor, we were on the...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

CFO

When the vendor first started, they were keeping things in-house in terms of the development of new...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

CFO

The vendor has issues. We wanted to go into a cloud environment, but the vendor is in charge of...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

CFO

Office Practicum EMR is still on a 20-year-old SQL server freeware. That is the base of Office...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

On a positive note, the vendor has a pediatric-based program that is very important. Pediatricians...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is a running joke that we are going to have issues with anything that comes out new from the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of the flaws with the product haven't been addressed, and a lot of that has to do with the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's service is getting better and more proactive. The vendor executives are very involved...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The support has been off and on. Sometimes the support is good, and sometimes it is not. When we...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our initial implementation was good. The vendor came out and walked us through everything. We had a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We cringe at the upgrades every time that we have one. We do our upgrades late at night, and I get...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

During the COVID-19 crisis, the vendor provided a lot of resources for us on their help page.

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor charges for a lot of things. They have gotten a lot worse about charging for things...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of the issues we have gone through is getting the needed information in a useful way. That is...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our implementation was awesome. We had implementation managers that walked with us every step of the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are so many training videos I can watch. The vendor upgraded some things, and now we are...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had so many other systems that we were previously paying for, and a lot of that functionality is...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The tool works pretty much the way it was promoted because pediatricians designed it. We did a lot...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

What is really cool about Office Practicum is that when we want to add an enhancement to the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We get good support. We may have to wait on hold for a bit, and sometimes we have to escalate and...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our doctors love the system. It is geared toward pediatrics and immunizations. All the clinicians,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We use the product to thin out the work for posting claims. The reporting is a little cumbersome,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The clinical side is great. For the billing side, there are definitely areas for improvement. The...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum has forums where we can discuss software and nonsoftware things. The forums become...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have an RCM manager on the Office Practicum side that I deal with directly, and we have calls...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Being able to get data out of the system for analysis could drive some tangible outcomes from a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum gets a percentage of the revenue that our practice brings in. With that, we are...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We love the solution. The software was developed specifically for pediatrics, so the workflows and...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum EMR isn't a software solution that is open and super easy, but the system is...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We like the accessibility of the training. One of the best things about the system is that if we get...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whether the vendor nickel-and-dimes us is a loaded question. There are some new features that the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sometimes there are issues with the upgrades. We recently had some issues with our patient portal,...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are lots of changes going on right now with billing, and Office Practicum EMR is not quite...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum's patient portal is brand new. There were a lot of issues with implementing the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Office Practicum doesn't have enough support people. It takes a while to get issues resolved and to...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has a lot of health modules and videos that we can look at. The vendor keeps lists...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have been using the system for a long time, so I find it easy to use. The vendor did very good...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product does support our integration goals. The vendor works really well with the doctors, and...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

My biggest complaint about the vendor has always been about their support. Sometimes we have a lot...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's IT team is awesome. The team members work so well with other people, and they are nice...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

With Office Practicum's EMR, our records are much easier to read, understand, and work with. The...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am really satisfied with the product. The vendor has something called the idea portal. If we have...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

It is very difficult for vendors to keep all of their promises. Office Practicum keeps their...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is not nearly as robust as it could be. There are limitations to the system that could...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would not give the ease of use for end users a very high rating. The reasoning for that is the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is very responsive and proactive. They are very good about decimating information...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would probably recommend Office Practicum based on their product value. They are certainly going...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Whether we receive our money's worth is debatable. That isn't because of anything that the vendor is...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have the capability to create our own reports. There is a reports module, and if users are brave...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that the interface is very logical, intuitive, and customizable. We can move things around...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

My only beef is with referrals management. The vendor is working on better management in the system...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The providers complain about the number of clicks, but really the providers need to get over that...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everything is integrated and visually nice. The system represents what a desktop would look like,...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system isn’t unique to the user. Anytime we have to make it unique to our needs, there is an...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are positives and negatives to the billing side. I like some things. The only thing I wish the...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The issue that we have with billing is when the pediatric nurse practitioners are working without a...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, the system is a great system for our practice when we work with others. But it isn’t very...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We have engaged in more Office Practicum services over time. If users are not going to use...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We are working on a new portal implementation that has been in planning for a few years. There has...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Office Practicum's help center for ongoing training is robust. It has training videos. The user, the...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Office Practicum's support of our integration goals is pretty high. We still have a squishy...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Office Practicum EMR's ease of use is brilliant. We onboarded a new doctor recently. This individual...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

As I have gotten into the finer nuances of scanning and incorporating documents, I have found Office...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

When my computer doesn't do what it is supposed to do, I don't quite start thinking that my whole...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Office Practicum offers training videos, lessons, and ongoing webinars on their website. I can't...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We have been using more and more of Office Practicum's products. We implemented their practice...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Office Practicum keeps all their promises. They do far better than any other vendor I have seen.

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Office Practicum has definitely worked with us to improve integration, but we don’t have perfect...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

The system is easy to use. It has an easy interface. It meets our basic needs. We are looking for...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

The training is self-directed and self-taught. There is as much training as we want to seek out and...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We would like Office Practicum to have a telemedicine module; they don’t have one right now. We have...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

Office Practicum is worth the cost, so I am not looking to change systems. I would be happier if the...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF