IVX Workflow Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
We have expanded our workflow IV compounding with IVX Workflow in other areas of our organization....
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Operations
There isn't a lot of training needed with these devices. We are far enough along that we can do all...
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Relationship
We have had a few challenges with the vendor's support this past year. It is still good, but there...
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Product
There have been some positive changes in the software. There are a lot of things that we have asked...
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Relationship
When I raised my concerns about IVX Workflow, one of Omnicell’s higher-up people got involved. They...
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Operations, Value
We 100% bought IVX Workflow for the gravimetric verification because it is more accurate, in theory....
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Product
Omnicell's computer system, scale, and cameras are all one piece. If I can avoid one more interface,...
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Operations, Product
Omnicell's upgrades were good until the vendor built a new product.
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Relationship
Omnicell's support has been great. The vendor's robot works. The only reason I personally wouldn't...
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Culture
The only problem that we had with IVX Workflow was that there was a delay between when we purchased...
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Operations, Product
By its nature, the system is a complicated device. It has a camera and a scale, and users have to...
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Relationship, Product
We haven't really had any problems with IVX Workflow, but sometimes, we have to put tickets in for...
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Relationship
The people who support the system are pretty specialized in their product, and they can't always...
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Product
The system provides pictures, gravimetric functionalities, barcode scanning, and things like that....
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Relationship, Product
If Omnicell can fix a certain software issue, then we will take the next update for the system. I...
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