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Commentary Summary
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User Commentary
Manager
Implementation and Training
The implementation is very fresh in our minds, and it did not go well. We wish that Omnicell would......
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Director
Interfacing and Integration
Omnicell does a good job of helping us get integrated. Once we get their carousels, that will help......
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Director
Functionality and Upgrades
We really enjoy Omnicell. I have no complaints about them. I really like their software, their...
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Manager
Service and Support
Omnicell does regular service calls and maintenance for our main carousels. That is definitely a...
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Manager
Relationship
We have regular calls with Omnicell. They seem to be interested in receiving user feedback and...
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Manager
Functionality and Upgrades
The problem with Omnicell's functionality is that there are so many ways to do the same thing. Our......
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Manager
Future Outlook
The vendor that is at the top of the market flips every few years, but at this point, Omnicell is...
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Manager
Implementation and Training
Omnicell's training is very basic and relies a lot on tip sheets. We can purchase on-site training......
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Manager
Functionality and Upgrades
With the reports, I wish they could be different in certain ways that we can look at things. We...
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Manager
Lessons Learned
We have some contact people that we can get a hold of, but they don't really come anymore unless...
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Manager
Functionality and Upgrades
Omnicell is pretty easy to use once we get in there. The initial training was a little confusing,...
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Manager
Other Observations & Comments
We have looked at different systems and things to do. I don’t know whether Omnicell is thinking...
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Manager
Functionality and Upgrades
I have been dealing with these products for over a decade. Omnicell is a great fit for our facility.......
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Manager
Service and Support
With the Omnicell XT Automated Dispensing Cabinets, we have been having some failures and things...
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Manager
Sales and Contracting
Omnicell sold us really high on the product, and I am not sure that it was the best product at the......
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Manager
Other Observations & Comments
We did an end-user training for the cabinets, and that went really well. It probably goes down some......
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Manager
Service and Support
Omnicell has improved even since last year. They listen to us and what we need. They have done...
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Manager
Service and Support
We are happy with the cabinets, and we are going to keep them. If we have an issue, the technicians......
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Director
Relationship
Our partnership with Omnicell is very strong. In the past, I have been legitimately angry with...
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Director
Technology
After our terrible implementation, we put together a gap analysis and worked with our customer...
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Director
Implementation and Training
We were really unhappy with the implementation of the cabinets. We didn't feel like we got the...
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Manager
Interfacing and Integration
One of the troubles we had before with the Omnicell product was that it didn’t interface super well......
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Manager
Service and Support
I used to have a lot of direct interaction with the Omnicell folks, but now that we are part of a...
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Manager
Functionality and Upgrades
We have issues every now and then, but I can’t think of anything Onnicell could do to improve. The......
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Manager
Implementation and Training
One thing that Omnicell does well is their tutorials. We had a circuit board that went bad, and I...
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Director
Functionality and Upgrades
The system's reporting capabilities are very limited and require significant manual manipulation.
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Manager
Technology
I like that the cabinet is extremely customizable according to our needs. It is easy to use and...
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Manager
Interfacing and Integration
I wish the cabinet would communicate better with our other hospital systems. For example, we have a......
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Analyst/Coordinator
Implementation and Training
I am a little traumatized by Omnicell's installation process, but we are a large hospital. We did an......
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Analyst/Coordinator
Service and Support
Omnicell is a little hit or miss with their support. Being a new customer, we have tons of questions......
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Analyst/Coordinator
Sales and Contracting
The cabinets do what they are supposed to do. Omnicell does a very good job of selling their product......
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Analyst/Coordinator
Functionality and Upgrades
When we got Omnicell XT Automated Dispensing Cabinets, we were expecting Omnicell to take the wheel.......
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Director
Service and Support
Overall, our experience with Omnicell has been great. The product, engineering, technical aspects,......
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Director
Implementation and Training
We have a great team. When we switched to the Omnicell XT Automated Dispensing Cabinets, we weren't......
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Director
ROI / Cost (care and feeding)
In terms of nickel-and-diming, Omnicell's pricing model is very à la carte. We ended up paying for......
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Director
Service and Support
We have had some challenges with hardware longevity, stability, and durability. Those challenges...
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Manager
ROI / Cost (care and feeding)
Omnicell nickel-and-dimes us to death. Everything is on a separate contract, so everything has a...
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Manager
Functionality and Upgrades
In our relatively mature Omnicell world, upgrades are pretty much done seamlessly. There have been a......
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Manager
Implementation and Training
We haven't had a large amount of ongoing training. It hasn't particularly been offered. There is...
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Manager
Functionality and Upgrades
The cabinets do exactly what Omnicell said they would. For the most part, the cabinets are super...
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Manager
Technology
When we got the first generation of the cabinets, Omnicell actually had to bring in a team to...
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Manager
Lessons Learned
For the most part, the cabinets are reliable. They reboot really quickly. The cabinets just aren't......
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Manager
Other Observations & Comments
We really don't get training from Omnicell. Using the new version is pretty much just like using the......
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Manager
Service and Support
For most questions that I have, I call the customer service people, who are really helpful....
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Manager
Functionality and Upgrades
We do weekly optimizations of the cabinets. Each individual unit is current. Omnicell's reports make......
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Manager
Other Observations & Comments
We are kind of limited by our corporate team in terms of purchasing all the bells and whistles. We......
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Manager
Technology
One definite negative is that we have to manually override the drawers in emergency situations. For......
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Director
Service and Support
Omnicell keeps their promises, but I have problems with the customer service. I have an ongoing...
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Director
Service and Support
Omnicell is pretty good about being proactive. They do preventative maintenance and hardware...
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Director
Implementation and Training
We have had good and bad trainers from Omnicell over the years. We have added more cabinets and had......
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Director
Functionality and Upgrades
I don't know anything about the system upgrades, but the system does what it is supposed to do. It......
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Director
Service and Support
Omnicell really does try to move things forward and listen to the things we want.
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Director
Service and Support
Omnicell has supported us well during the COVID-19 crisis. We have had some problems, but our...
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Director
Functionality and Upgrades
Omnicell's cabinets are the best on the market. Their cabinets are way better than other vendors'...
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Manager
Technology
Not much has changed with the cabinets. We are supposed to implement new equipment sometime this...
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Manager
Interfacing and Integration
The Omnicell cabinets are high quality. I would give all the products that we use the highest score......
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Manager
Service and Support
I think Omnicell did the best they could to make sure they had the appropriate equipment to handle......
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Manager
Implementation and Training
We got the initial training, but we could use more ongoing training and support, and we aren't...
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Manager
Functionality and Upgrades
The scanning function is lacking in the anesthesia workstation. The ability to scan out medications......
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Manager
Service and Support
Omnicell's support lacks the ability to provide solutions to many problems we are having. That is...
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Director
Service and Support
Omnicell keeps promises. They have at least helped with support. For the cabinets, there isn't a lot......
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Manager
ROI / Cost (care and feeding)
Omnicell very much avoids nickel-and-diming. It seems like every other week, we have something...
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Manager
Functionality and Upgrades
The Omnicell XT Automated Dispensing Cabinets are easy to use for our overall workflows. With things......
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Manager
Future Outlook
The Omnicell XT Automated Dispensing Cabinets are fairly simple. The cabinets are easier to use than......
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Director
ROI / Cost (care and feeding)
Whenever we do an upgrade outside of the main service contract, everything has a charge associated......
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Analyst/Coordinator
Functionality and Upgrades
The biggest dissatisfier about the cabinets is that we can't install our CSM software right now. We......
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Analyst/Coordinator
ROI / Cost (care and feeding)
There is no talk of making any switch. We are an Omicell shop, overall. We are satisfied with the...
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Analyst/Coordinator
Functionality and Upgrades
The vendor marketed these cabinets as having the same footprint and more space. That isn't true....
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Analyst/Coordinator
ROI / Cost (care and feeding)
Omnicell loves to charge us for every little thing. That is the most annoying thing about the...
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Analyst/Coordinator
Functionality and Upgrades
One of the biggest problems with the Omnicell system is the labels. There are spools inside the...
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Analyst/Coordinator
Implementation and Training
We have had a good experience with our most recent implementation. Volume is a big thing with me....
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Analyst/Coordinator
Functionality and Upgrades
The solution is easy to use, as long as we are only talking about the dispensing cabinets and not...
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Analyst/Coordinator
Functionality and Upgrades
We use expiration tracking, but there is no setting to guide the user to the product that is...
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Analyst/Coordinator
Functionality and Upgrades
Omnicell has gotten so wrapped up in acquiring and integrating new technology. That is good, but...
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Analyst/Coordinator
Service and Support
Omnicell's support has improved. We aren't on hold for a half-hour anymore. But I feel like the...
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Analyst/Coordinator
Functionality and Upgrades
We have set some goals for our cabinets, and for the most part, we have met those goals. There are......
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Analyst/Coordinator
ROI / Cost (care and feeding)
We get our money's worth for the cabinets because we have to have them. We aren't going to another......
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Analyst/Coordinator
ROI / Cost (care and feeding)
We got a quote on another Omnicell product, and the price was astronomical. We went with another...
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Manager
Technology
Nothing really changes with Omnicell. We just have Windows 10 and server upgrades. That is it. There......
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Manager
Implementation and Training
Omnicell is not very good at implementations. The resources that can support a go-live are limited,......
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Manager
Service and Support
Omnicell's technical support people are decent, but they aren't very proactive. There is a lack of......
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Manager
Lessons Learned
Considering what we are paying Omnicell, I should be able to get a 10-year run out of our cabinets.......
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Manager
Technology
We have had a lot of cabinet hardware issues. That seems to be the case with a lot of folks. The...
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Manager
Service and Support
Omnicell has been good at supporting us during COVID-19. We haven't had any interruptions in...
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Manager
Future Outlook
The cabinet is part of our long-term plans. We are upgrading all our cabinets to the XT versions.
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Manager
Interfacing and Integration
Without Omnicell, we would be dead in the water. We rely heavily on their products for integration purposes.......
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Manager
Functionality and Upgrades
Everything that Omnicell has given us has worked. Back in the old days, we had problems every single......
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Manager
Functionality and Upgrades
The product is pretty easy to use. There is really nothing to it.
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Director
Functionality and Upgrades
There are some opportunities to improve the functionality of the product. I haven't seen a whole lot......
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Director
Lessons Learned
Omnicell has done some proactive things with the cabinets, and that is unique for the industry. I...
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Director
Functionality and Upgrades
Some of the cabinet's functionality isn't great. The drawer latch design is probably not good. We...
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Director
Technology
The touch screens are pretty reliable. Our touch screens have failed in the past in other cabinets.......
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Director
Service and Support
The Omnicell customer service desk has a pretty significant knowledge gap that has been there ever......
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Director
Lessons Learned
It took Omnicell quite a while to establish a parts depot in our area, and with that, there have...
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Director
Functionality and Upgrades
If the vendor keeping their promises means that issues don't come up over and over, then Omnicell...
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Director
ROI / Cost (care and feeding)
Omnicell probably does charge for a lot of things. The major vendors charge for every drawer and...
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Manager
Service and Support
Fairly early in the process, Omnicell's upper management people reached out and said they wanted to......
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Manager
Service and Support
I absolutely don't feel that Omnicell keeps all of their promises. In fact, there is a lot of...
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Manager
Future Outlook
There is a for-profit arm of our business that is having exploratory conversations about expanding......
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Manager
ROI / Cost (care and feeding)
Personally, I wouldn't purchase the cabinets again. Omnicell falls short on every measure of success......
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Manager
ROI / Cost (care and feeding)
I don't feel nickel-and-dimed, but we have purchased the highest level of support that Omnicell...
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Manager
Implementation and Training
Omnicell's ongoing training is awful. The main downfall is that they heavily rely on online training......
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Manager
Functionality and Upgrades
Omnicell offers upgrades. They strive to send upgrades every six months, but this year has been so......
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Manager
Service and Support
Omnicell has done the best that they can under the weird circumstances of COVID-19. From a repair...
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Manager
Service and Support
We have had a lot of trouble with Omnicell's support. I rely heavily on their website to...
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Director
Interfacing and Integration
Omnicell offers some integration, but we have to buy additional software that is very costly....
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Director
ROI / Cost (care and feeding)
Omnicell has new technology, but we don’t want to pay that much for it. We don’t really get anything......
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Director
Service and Support
Omnicell’s on-site person is great, but the service call-ins need a lot of work. They have improved......
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Director
Service and Support
The on-site people are great. Our on-site technician is fairly proactive. If the person comes in and......
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Director
Relationship
The executives get involved after we have a problem and demand involvement. I don’t see very much...
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Director
Functionality and Upgrades
The reports are there, but we have to manipulate them to make them useful. Omnicell has the...
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Director
Sales and Contracting
The solution is overpriced. Omnicell is kind of like the cable company. We have been with them for......
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Director
Relationship
Omnicell’s field technician is driving my forecasted satisfaction a little higher than it would be......
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Manager
Service and Support
I have a very low opinion of Omnicell as a company. Their executive leadership is frequently in...
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Manager
Functionality and Upgrades
Omnicell's purpose is to provide accountability for controlled substances. That is the meat and...
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Director
Service and Support
Omnicell did reach out during COVID-19 to say that they could sell us new cabinets quickly if we...
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Director
Service and Support
We operated to the newer platform last fall, and while Omnicell did improve as we went along, they......
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Director
Implementation and Training
We haven’t received any training, and I feel that Omnicell should send out information on any...
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Director
Technology
With the XT cabinets in particular, Omnicell touts how the capacity has greatly increased, but I do......
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Director
Relationship
Omnicell sends us things for sale, but that is really it. I don’t think they have any idea what our......
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Manager
Service and Support
I would buy Omnicell's cabinets again because the customer support has been really good. Omnicell...
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Manager
Functionality and Upgrades
Overall, Omnicell keeps their promises. In the beginning, I didn't know whether we were asking the......
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Manager
Functionality and Upgrades
The report writer from Omnicell isn't as intuitive as our previous vendor's report writer. Part of......
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Manager
ROI / Cost (care and feeding)
In our experience, Omnicell has been really good at helping us with hardware failures without...
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Analyst/Coordinator
Interfacing and Integration
We are not live on interoperability yet, but other clients have told us that the cabinets work well......
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Analyst/Coordinator
Functionality and Upgrades
The end users love the cabinets. They are great, and there are a lot of other features that I...
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Manager
Implementation and Training
The Omnicell implementation was rough. The vendor did provide some spreadsheets that helped us build......
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Manager
Lessons Learned
The knowledge level of the support people can be hit or miss. That is to be expected with relatively......
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Director
Implementation and Training
Omnicell relies on a train-the-trainer sort of setup, and that can be difficult when managing an...
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Director
Functionality and Upgrades
There are a lot of clicks to get a simple task done, especially compared to the competitors’...
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Director
Service and Support
Omnicell’s support has improved over time. When we first implemented, there was a lot to be desired......
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Director
Functionality and Upgrades
One area that we continue to struggle with is scanning medications at the time of restocking. The...
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Director
Functionality and Upgrades
I would recommend the cabinets to a peer or friend. They are very customizable. We can change...
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Director
Service and Support
We had a lot of issues with the reliability of the overall hardware when we first implemented. We...
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Manager
Lessons Learned
From a software standpoint, things with Omnicell have been what we were used to with our legacy...
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Manager
Technology
We have had a couple of failures with our cabinet, which I found odd given the fact that we haven't......
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Manager
Lessons Learned
We routinely have issues where our anesthesia staff members will leave wrappers in or overfill the......
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Manager
Technology
Our previous system had a feature that actively tracked items. When something was electronically...
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Manager
Functionality and Upgrades
Due to the market trends, we would say that Omnicell is a market leader. I don't think any cabinet......
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Analyst/Coordinator
Relationship
Whenever we have anything to inquire about, we contact Omnicell, and they are very quick to respond......
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Director
Implementation and Training
Our implementation experience generally went well. There were a lot of boots on the ground. We had......
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Director
Lessons Learned
I want to give the cabinets a high score, but we have a challenge with the ADT interface or the...
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Director
Functionality and Upgrades
I would give Omnicell a high score for product quality. The one thing I have an issue with is the...
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Director
Functionality and Upgrades
Omnicell has improved the ease of use. The pharmacy can handle pretty much anything and can train...
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Director
Service and Support
I recommend the product all the time. Omnicell has made strides with their proactive service. They......
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Director
Other Observations & Comments
We don't have a lot of contact with the executive-level people. I know who they are, but I don't...
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Director
Functionality and Upgrades
We are looking for ways to improve our management operations. We have suggested some things over the......
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Director
ROI / Cost (care and feeding)
We spend hundreds of thousands of dollars on the products. I want Omnicell to know that even though......
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Director
Functionality and Upgrades
We have to have a lot of different drug databases, and that irritates me. When we have to make a...
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Manager
Technology
The Omnicell XT Automated Dispensing Cabinets is a fairly reliable device. We have had pretty good......
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Manager
Technology
The one issue that we have had is that the cable arms are pretty flimsy and faulty, and they cause......
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Manager
Functionality and Upgrades
A big benefit of Omnicell XT Automated Dispensing Cabinets is that it has a lot more proactive...
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Manager
Future Outlook
We haven’t started using the XT workflow tool yet, but I am excited to start using it. If we are on......
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Manager
ROI / Cost (care and feeding)
Omnicell has gotten better at not charging for every little thing. They are trying to move away from......
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Manager
Functionality and Upgrades
Our narcotics safe is the best thing we have from Omnicell. It works so well. It is safe and secure,......
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Analyst/Coordinator
Functionality and Upgrades
The cabinets we have now are still the same cells and drawers. It is just the computer box that got......
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Analyst/Coordinator
Service and Support
Omnicell has been supportive during the COVID-19 crisis. They helped expedite cabinets. They...
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Analyst/Coordinator
Functionality and Upgrades
Our end users find the cabinets easy to use. They are very intuitive.
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Analyst/Coordinator
Lessons Learned
When we get all upgraded to the Omnicell XT Automated Dispensing Cabinets, Omnicell will be a lot...
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Analyst/Coordinator
Technology
We have had a pretty awful experience with Omnicell. The cabinets and hardware are awful. We...
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Analyst/Coordinator
Service and Support
We went through a couple of system boosts, and the overall experience was negative. Omnicell...
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Analyst/Coordinator
Functionality and Upgrades
In terms of our long-term plans, I feel like we had to just say "oh well" regarding the amount of...
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Analyst/Coordinator
Service and Support
Tickets are constantly being logged. I don’t call Omnicell’s technicians for help all that often...
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Analyst/Coordinator
Implementation and Training
I loved the person that did the implementation, but there were several hiccups before that person...
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Analyst/Coordinator
Service and Support
From what I understand, over the last few years, Omnicell’s support people are so bombarded by...
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Analyst/Coordinator
Technology
We never should have gone live with Omnicell's cabinets. They hadn’t been tweaked enough, so we got......
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Manager
Functionality and Upgrades
We went through Omnicell’s boost program. That fixed most of our issues with hardware. Currently, we......
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Manager
Lessons Learned
It was challenging when we first went live because we had to replace all our drawers due to a flaw.......
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Manager
Functionality and Upgrades
We have some anesthesia carts that include a map inside the drawer of where medications are located......
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Manager
Service and Support
We run into small issues with the cabinets. Overall, we are pretty happy with them. Omnicell has...
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Manager
Relationship
Compared to other vendors, Omnicell keeps their promises to us. I have no reason to think my...
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Manager
Other Observations & Comments
We are on an older version of the Omnicell product, but I would still rate the product quality well.......
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Director
Functionality and Upgrades
We have not ordered any new machines since COVID-19 began. We have moved machines around, so most of......
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Director
Service and Support
We asked the vendor for quotes to add drawers. It seems like Omnicell has been continually going...
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Director
Service and Support
The vendor has not been keeping all of the promises that we were initially sold on. Although the...
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Director
Service and Support
Omnicell is really trying hard to recover with their customer service. I really think that their...
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Manager
Service and Support
Omnicell gets back to us within 10–15 minutes. The vendor has been in flux because they just took...
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Director
Implementation and Training
I would probably not buy Omnicell’s cabinets again. We just had a lot of problems with them. We had......
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Director
ROI / Cost (care and feeding)
Omnicell for sure charges for every little thing. Omnicell’s product hasn’t worked as promoted....
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Director
Functionality and Upgrades
One reason we went to Omnicell was that we wanted unit-dose dispensers. We actually had to trade out......
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Director
Interfacing and Integration
In regard to integration, Omnicell needs to support their product, meet their customers’...
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Director
Future Outlook
The end users haven't been seeing the problem; the people that support the cabinets have seen the...
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Director
Service and Support
Omnicell needs to be consistent and more knowledgeable about their approach to solving problems. And......
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Manager
Functionality and Upgrades
We selected Omnicell due to a lot of the safety features of the Guiding Lights. Only the drawers...
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Manager
Implementation and Training
It was a bit of a struggle working with Omnicell through the implementation. The process seemed...
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Director
Functionality and Upgrades
The Omnicell XT Automated Dispensing Cabinets have been stable. We still haven't turned on certain......
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Manager
Functionality and Upgrades
From an end-user standpoint, the cabinets have been fine for refilling and sending. We experienced......
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Manager
Functionality and Upgrades
One of the issues with the cabinets is the discrepancy resolution. With our old platform, the...
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Manager
Functionality and Upgrades
Switching from our old cabinets to Omincell’s cabinets was a big shift. Before, the pharmacists and......
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Manager
Functionality and Upgrades
We gained a lot of pocket real estate with the cabinets. The tower spaces in the cabinets are much......
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Manager
Other Observations & Comments
Overall, the cabinets are good, but when we are asking for custom things in the software, we see a......
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Manager
Functionality and Upgrades
The Omnicell XT Automated Dispensing Cabinets are the upgraded version of the G4 units. The vendor......
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Manager
Implementation and Training
The vendor is pretty good about giving us updates, and we are doing some upgrades. The...
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Manager
Sales and Contracting
With our conversion to Omnicell's cabinets, we had a little hiccup and some struggles with our...
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Manager
Other Observations & Comments
There were some struggles with what we were and were not going to be charged for. The vendor was...
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Manager
Service and Support
With the cabinets, the vendor has been helpful. They haven't done anything directly with COVID-19,......
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Manager
ROI / Cost (care and feeding)
The vendor used to be more generous. Now, they charge for certain things that we used to get for free.......
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Manager
Implementation and Training
When we rolled out the cabinets, the training could have been better. I would have liked to see some......
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Manager
Other Observations & Comments
We have recently gotten behind on our upgrades. The vendor never reminds us when we have an upgrade......
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Manager
Functionality and Upgrades
The cabinets work fairly well. There are issues here and there, but the cabinets are at least as...
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Manager
Implementation and Training
Omnicell has great customer service with their implementation managers. We worked very closely with......
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Manager
Relationship
Overall, our experience with Omnicell has been really good. The folks we have worked with have been......
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Manager
Implementation and Training
One downside with Omnicell was the training. It was nurse based instead of pharmacy based. The...
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Manager
Functionality and Upgrades
I generally have mixed emotions about Omnicell's product. The quality is okay, and the product is...
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Manager
Service and Support
I haven’t had much involvement with the vendor’s executives outside of the implementation and the...
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Manager
Service and Support
Omnicell’s call center is not the best. If we call or put a request in for a ticket online, the...
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Director
Service and Support
Omnicell can't really do a lot to support us through COVID-19, but they have sent out support and...
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Director
Functionality and Upgrades
Since we have implemented the Omnicell equipment, we have had a lot of issues with breakage and...
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Director
Interfacing and Integration
The interoperability with our EMR has been one of the best things about the Omnicell cabinets. We...
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Director
Implementation and Training
Omnicell uses a train-the-trainer scenario, which puts a lot more responsibility back on the...
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Manager
Functionality and Upgrades
The vendor has new technology, but that is something we would have to purchase. There are some new......
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Manager
Future Outlook
I am optimistic that the vendor's score will increase a year from now. At the very least, I want the......
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Manager
ROI / Cost (care and feeding)
It would be nice if the vendor didn’t have so many add-ons and if they included more things in their......
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Manager
Technology
The vendor's machines depreciate. I find some of the bins to be frustrating. The vendor has gotten......
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Director
Sales and Contracting
We feel a little bit nickel-and-dimed by Omnicell because everything has a price on it, but Omnicell......
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Director
Functionality and Upgrades
Omnicell's product is already completely integrated. The system is extremely user friendly. I would......
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Director
ROI / Cost (care and feeding)
We are getting our money's worth with Omnicell's product as compared to other cabinets and other...
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Director
Other Observations & Comments
When it comes to implementation services including upgrades, Omnicell has cut back on them with...
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Director
Functionality and Upgrades
The vendor has provided us with rapid-response cabinets during this COVID-19 crisis. We have been...
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Analyst/Coordinator
Functionality and Upgrades
I think Omnicell does a really good job of making the cabinets easy to use for end users. I don’t...
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Analyst/Coordinator
Service and Support
Omnicell’s help desk has improved, but it is still difficult to get a person who can actually help......
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Analyst/Coordinator
Relationship
I do believe Omnicell’s executives try to be involved. I am not sure how effective they are. If...
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Analyst/Coordinator
ROI / Cost (care and feeding)
Omnicell nickel-and-dimes. They really try to integrate, but they are so pricey and want to charge......
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Analyst/Coordinator
Implementation and Training
We recently upgraded Omnicell's platform, and that was a disaster. Omnicell sent us teams that had......
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Analyst/Coordinator
Functionality and Upgrades
Omnicell does a good job of putting out two upgrades per year for the software. However, the...
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