HealtheDataLab/Managed ML Models Commentary
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Subject Expert
Joe VanDeGraaff
Vice President
Commentary Summary
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User Commentary
Relationship
It has always been a struggle for Oracle Health to be proactive, regardless of the transition. We...
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Product
In the front-facing part for our clinicians using the tools in the system, Oracle Health's ability...
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Product, Value
We have a readmission risk model that we are using in the product to identify the level of risk our...
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Value
Our needs are being well met by Cerner Managed ML Models, but the vendor nickel-and-dimes us a lot.
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Relationship
Cerner is pretty supportive, and their account manager is really good. They are embedded into our...
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Relationship, Product
The tools and products that Cerner offers are a bit lacking. They don't give us a lot of...
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Product
There are products out there that do a better job of displaying and modeling things than what Cerner...
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Operations
Cerner doesn’t have a proper training program. They have certain folks that we can call for help,...
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Culture
The product is promoted as something that will solve all of our problems, but it doesn't.
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Relationship, Operations
Once the installation is over, Cerner has someone that can follow up with us, but that is all when...
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Relationship, Operations
We want more training support and hand-holding when the product is delivered. There should be a lot...
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