HealtheDataLab/Managed ML Models Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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VP/Other Executive

Product, Value

The platform is a great research tool, but it is also used in developing other applications....

Feb 2024
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VP/Other Executive

Value

We have a fee that is paid to update the environment on a regular basis, and we control our own...

Feb 2024
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VP/Other Executive

Relationship, Product

The vendor has maintained their environment well. They have upgraded on a regular basis. They have...

Feb 2024
||
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VP/Other Executive

Operations

We are trying to get formal training resources that Oracle Health provides. The services are...

Feb 2024
||
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VP/Other Executive

Operations, Product

The platform was very easy to integrate, and it was pretty easy to establish the data feeds into...

Feb 2024
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(0)
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VP/Other Executive

Product

With AI environments, the platform does a very good job meeting our needs for discrete clinical...

Feb 2024
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VP/Other Executive

Relationship

We get pretty good support from Oracle Health. Overall, I have never had any real issues there. They...

Feb 2024
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VP/Other Executive

Product, Value

The platform is a very valuable tool because it gives us easy access to not only our own data but...

Feb 2024
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VP/Other Executive

Product

What I would like to see from the vendor moving forward is easier integration of tools developed in...

Feb 2024
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CMIO

Loyalty, Product

From a technology perspective, Oracle Health's product does a better job than our old process. The...

Feb 2024
||
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CMIO

Product

One of my pet peeves with some vendors is that when they develop certain products, they go to...

Feb 2024
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CMIO

Loyalty

We have been working with Oracle Health. We are definitely interested in deploying more models. But...

Feb 2024
||
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CMIO

Relationship, Operations

In terms of helping us with AI strategy, Oracle Health does well with their data science team. They...

Feb 2024
||
(0)
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CMIO

Operations

The implementation was actually a one-and-done thing, and the upgrades are all done behind the...

Feb 2024
||
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Director

Loyalty, Product

Because of how some parts of the Cerner Managed ML Models function in different areas and don't...

Feb 2024
||
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Director

Product, Value

Some of our facilities use Cerner Managed ML Models a lot. It fits into their workflows. And with...

Feb 2024
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Director

Relationship, Operations

Knowing the state of Oracle Health in the past year, we have been frustrated with getting Oracle...

Feb 2024
||
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Director

Product

When I talk to the end users, I hear that the ease of use is a large negative rating. One thing that...

Feb 2024
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Director

Loyalty, Product

I have heard that within the next year as Cerner moves more into cloud functionality, we will see a...

Feb 2024
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Director

Relationship

When we have a problem and are engaging Oracle Health, our first response, nine times out of ten, is...

Feb 2024
||
(0)
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Director

Culture, Value

There have been a couple of things that Oracle Health had promised were coming and that we would...

Feb 2024
||
(0)
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Director

Product

With Cerner Managed ML Models, it is proposed that everything we need to do to manage the...

Feb 2024
||
(0)
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Director

Loyalty

I have recommended Cerner Managed ML Models recently. And I have told people that if they do certain...

Feb 2024
||
(0)
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Director

Operations, Product

Cerner Managed ML Models gives us a score for what we ask, but it is a display value, not a product....

Feb 2024
||
(0)
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Director

Loyalty, Relationship

An upgraded algorithm that included the social determinants of health, redefined things to be more...

Feb 2024
||
(0)
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Director

Product

We would buy this again because we need the score. It is helpful. The success story from our team is...

Feb 2024
||
(0)
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Director

Culture, Value

We have been a long-term Cerner client. Cerner was starting to charge more, but since the takeover...

Feb 2024
||
(0)
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Director

Culture, Loyalty, Relationship

Oracle Health talks a good game. We have been spending a lot of time with them trying to understand...

Feb 2024
||
(0)
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Director

Relationship

We have been trying to do some upgrades within a specific time frame, and there are multiple things...

Feb 2024
||
(0)
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VP/Other Executive

Relationship, Product, Value

Cerner Managed ML Models is really easy to use. There are still things that we would like to have in...

Feb 2024
||
(0)
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Analyst/Coordinator

Product

The algorithm for incorporating AI into the existing products and workflows is very complex, so any...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

I would absolutely recommend Cerner Managed ML Models. I have tried to implement it at additional...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship

If a ticket is opened, I hear back very quickly from Oracle Health. The team that handles tickets is...

Jan 2024
||
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Analyst/Coordinator

Product

Cerner Managed ML Models would be much improved if there were additional reports readily available...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

The biggest issue in the system is the discrete output of the score. It lives within the events at...

Jan 2024
||
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VP/Other Executive

Relationship

Maybe the vendor is starting to engage more with customers, but we had a lot more active engagement...

Jan 2024
||
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VP/Other Executive

Product

We haven't rolled HealtheDataLab out to a larger user base because of some of the difficulties of...

Jan 2024
||
(0)
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VP/Other Executive

Relationship, Value

We are seeing success and outcomes in the support for disease-specific registries and research using...

Jan 2024
||
(0)
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Director

Relationship

It has always been a struggle for Oracle Health to be proactive, regardless of the transition. We...

Nov 2023
||
(0)
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Director

Product

In the front-facing part for our clinicians using the tools in the system, Oracle Health's ability...

Nov 2023
||
(0)
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Director

Product, Value

We have a readmission risk model that we are using in the product to identify the level of risk our...

Nov 2023
||
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