Millennium PowerChart/CommunityWorks Clinicals Commentary
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Coray Tate
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User Commentary

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COO

Operations

I would not buy CommunityWorks Clinical Suite again. The implementation was terrible, and we are...

Feb 2024
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COO

Culture, Product

Oracle Health promised they understood our specific market, but some fundamental elements of the...

Feb 2024
||
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COO

Relationship, Product

From a regulatory compliance side, Oracle Health does an excellent job. CommunityWorks Clinical...

Feb 2024
||
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COO

Culture

We have to buy external products to meet some basic needs. For example, we have to purchase a...

Feb 2024
||
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COO

Relationship

Our account manager is a good person who is pretty effective. They can't solve everything, but we...

Feb 2024
||
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CEO/President

Loyalty, Product

I would buy CommunityWorks Clinical Suite again because choices are diminishing for an organization...

Feb 2024
||
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CEO/President

Operations

The implementation process of things that were contractually obligated wasn't there because Oracle...

Feb 2024
||
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CEO/President

Culture, Value

Oracle Health has independent pricing for each thing we add on. When we did the initial contracting,...

Feb 2024
||
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CEO/President

Loyalty, Product

Some of our sites used to be on a system designed specifically for clinics. With that system, we had...

Feb 2024
||
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Manager

Product

Millennium PowerChart gets the job done. There is more functionality than we take advantage of, and...

Feb 2024
||
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Manager

Relationship, Operations

Some things from Oracle Health are overpromised and don't function quite as we hoped. We are having...

Feb 2024
||
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Manager

Operations

Millennium PowerChart is a bit challenging to learn initially, but we have had several training...

Feb 2024
||
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Manager

Loyalty, Relationship

Oracle Health has been great, and they anticipate a lot of the things we need to do for...

Feb 2024
||
(0)
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Director

Relationship, Product

We keep asking for changes, and one of our issues is that we are on an enterprise system, so we...

Feb 2024
||
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Director

Culture, Loyalty

I heard from our IT folks that Cerner was going to try to buy out a company that actually had a type...

Feb 2024
||
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Director

Value

Oracle Health charges for everything. We sneeze, and they charge us. If we want to make a tweak to...

Feb 2024
||
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Director

Operations

I have worked with a lot of vendors and have done a lot of different things. I am involved in...

Feb 2024
||
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Director

Product

Oracle Health needs to streamline the workflow and not have so many different screens that we have...

Feb 2024
||
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Director

Relationship

The vendor doesn't even come when called. They tell us to talk to their customer service people, but...

Feb 2024
||
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Director

Operations

I would tell anyone thinking of going with Oracle Health to look elsewhere and urge them to consider...

Feb 2024
||
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Manager

Product

I have no problem with Millennium PowerChart. We use it for patient profiles, and it talks to all...

Feb 2024
||
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Manager

Operations

Oracle Health’s training and orientation for the Millennium PowerChart program could have been a...

Feb 2024
||
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Manager

Product

Millennium PowerChart is not as user friendly as some of our other programs, and it is harder to...

Feb 2024
||
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CIO

Operations

Our rollout of the system took a long time. One reason for that was that the vendor couldn't staff...

Feb 2024
||
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CIO

Value

Cerner charges us for every little thing. It seems like they nickel-and-dime us for everything. If...

Feb 2024
||
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CIO

Loyalty, Operations

Cerner's training was very good, and the courses that we took online were very good as well. The...

Feb 2024
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CIO

Relationship

Cerner is very big. If we need support, we can create a ticket with them, but that is just the...

Feb 2024
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CMIO

Product

It has been years and we still don't have a way to integrate the system with our anesthesia area in...

Feb 2024
||
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CMIO

Loyalty, Product

Cerner has been talking about a contextual demographic bar for years, but we still don't have that....

Feb 2024
||
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CMIO

Culture, Value

The vendor will always tell us that there are all sorts of fees to do things, but those fees are...

Feb 2024
||
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CMIO

Relationship

The vendor will call us if there is an issue or hiccup with the cloud. They are pretty responsive. I...

Feb 2024
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CMIO

Relationship

I don't know who the vendor's decision makers are anymore. Everyone seems to have left Oracle...

Feb 2024
||
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CMIO

Loyalty

After we purchased the product, Cerner got bought. Nobody could have predicted that, so I'm not mad...

Jan 2024
||
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CMIO

Culture, Relationship

Cerner made a lot of promises for new developments, and those didn't always come to fruition. We...

Jan 2024
||
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CMIO

Operations

Our go-live was challenging. The vendor came and did optimization shortly after we went live. But...

Jan 2024
||
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CMIO

Operations

The vendor's ongoing training has been a little better than their initial training because they have...

Jan 2024
||
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CMIO

Culture, Product

Millennium PowerChart is clearly not simple to use. But I don't think that is unique to Oracle...

Jan 2024
||
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CMIO

Product

The vendor does a pretty good job with the product's integration. We have not leveraged all of the...

Jan 2024
||
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CMIO

Loyalty, Product

Larry Ellison, the CTO of Oracle, has delineated a vision that is where EHRs need to go. I hope that...

Jan 2024
||
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CMIO

Relationship

When we bring problems to the vendor, we don't get problems solved, and they don't escalate things....

Jan 2024
||
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VP/Other Executive

Product

Millennium PowerChart is not bad but not great. I don't know what to compare it to. We have to adapt...

Jan 2024
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VP/Other Executive

Culture

I don't know what promises were made by Oracle Health. There is a lot of detail that, if it is not...

Jan 2024
||
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VP/Other Executive

Product

I like the accessibility of all the information, including the testing and progress notes, in...

Jan 2024
||
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VP/Other Executive

Product

I'm a terrible keyboard person, and I make mistakes all the time. Because I have to type my password...

Jan 2024
||
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Director

Product

CommunityWorks Clinical Suite is pretty good. We usually have a pretty big struggle with the...

Jan 2024
||
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Director

Relationship

Oracle Health's service and support are pretty horrendous. The vendor needs to go back to their old...

Jan 2024
||
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Director

Culture, Relationship

For a lot of regulatory changes, Oracle Health stays on top of things. However, things are not...

Jan 2024
||
(0)
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Director

Loyalty, Relationship, Product

The last year has not been a good year with Oracle Health. Oracle Health has changed the way that...

Jan 2024
||
(0)
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Director

Culture

The vendor’s sales team does a great job of making promises, but they don't always know the...

Jan 2024
||
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Director

Relationship

The vendor’s administrative staff is very supportive. They have given me the chain of command to...

Jan 2024
||
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Director

Operations

Things are different now than they were when we implemented Cerner's system. I think that is mostly...

Jan 2024
||
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Director

Culture, Relationship

The vendor really and truly has felt like not just a vendor but also a partner with us. They show...

Jan 2024
||
(0)
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Physician

Relationship

I haven’t noticed a change with Cerner since Oracle Health bought them, but I’m worried about how...

Jan 2024
||
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Physician

Value

Cerner doesn’t avoid charging for every little thing, and we would expect that. Cerner was bought...

Jan 2024
||
(0)
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Physician

Loyalty, Product

As long as we do things correctly in our EHR, Millennium PowerChart will populate the charts.

Jan 2024
||
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Physician

Relationship, Product

When Millennium PowerChart goes down, it seems like the vendor brings it right back up. Also,...

Jan 2024
||
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Physician

Value

Millennium PowerChart can do a lot of what other, more expensive solutions can do, but it is cheaper....

Jan 2024
||
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Physician

Relationship

Epic is winning the war in the market, so if someone goes with Cerner, they are going to be on an...

Jan 2024
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Analyst/Coordinator

Relationship

Oracle Health does charge us, but they also give us some stuff. Their application management...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

Oracle Health needs to double-check their end-user input and their data. Sometimes the end user...

Jan 2024
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

I think Oracle Health will get a whole lot better because I have seen such a jump in how they want...

Jan 2024
||
(0)
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VP/Other Executive

Relationship

Most of the Oracle Health people that we deal with are still Cerner people. We haven't really seen...

Jan 2024
||
(0)
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VP/Other Executive

Culture, Value

When it comes to costs, we track every little thing. If we do something and it doesn't work the way...

Jan 2024
||
(0)
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VP/Other Executive

Loyalty, Product

The clinical side of the application is awesome. However, we are a specialty organization, so we do...

Jan 2024
||
(0)
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Analyst/Coordinator

Operations, Product

For most things I must do in Millennium PowerChart, it is not bad. Things would be better if we had...

Jan 2024
||
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CEO/President

Loyalty

If I had to do things over again, I might rethink Cerner because they are probably geared more...

Jan 2024
||
(0)
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CEO/President

Culture, Value

How Oracle Health charges us is an absolute frustration. Anytime we try to have a conversation with...

Jan 2024
||
(0)
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CEO/President

Loyalty, Product

Some of the changeover has been frustrating. The nurses have been happy, but the people in the labs...

Jan 2024
||
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CEO/President

Operations

With training, some areas have been really good when we have had a good, consistent individual....

Jan 2024
||
(0)
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CEO/President

Relationship

We have to reach out to the vendor. They are more reactive than proactive. Someone has kind of...

Jan 2024
||
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CEO/President

Loyalty, Operations, Product

The ease of use on the clinical side has been good. I haven't heard a lot of complaints. Once people...

Jan 2024
||
(0)
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CEO/President

Relationship, Operations

We have seen significant changes in support with the acquisition by Oracle Health. Support is a key...

Jan 2024
||
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Manager

Relationship

It is easy to get assistance from the vendor, but on the pharmacy side, it is sometimes so hard to...

Jan 2024
||
(0)
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Manager

Operations, Product

The product is fairly user friendly, so it was easy to get familiar with the system.

Jan 2024
||
(0)
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Manager

Operations, Product

The product is very customizable. That is great, but I have a hard time finding clear how-to...

Jan 2024
||
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Analyst/Coordinator

Product

The main thing I hate about Millenium PowerChart is that it won’t let me generate reports. If I want...

Jan 2024
||
(0)
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Analyst/Coordinator

Operations

Oracle Health trained us, but I don't think they gave us enough training when we first went live....

Jan 2024
||
(0)
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Director

Loyalty, Product, Value

From the clinical side of things, CommunityWorks Clinical Suite has been a bit of a mixed bag. I do...

Jan 2024
||
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Director

Product

Cerner’s data on the back end is poorly maintained. With their databases, they bought a bunch of...

Jan 2024
||
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Director

Product

The positive side of CommunityWorks Clinical Suite is that we have an integrated system between our...

Jan 2024
||
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Director

Relationship, Operations, Value

With CommunityWorks Clinical Suite, we get the benefit of a single, unified system across the entire...

Jan 2024
||
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Director

Loyalty

I would honestly tell others not to do Cerner at all. What Cerner showed us when we were making our...

Jan 2024
||
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Director

Relationship

Millennium PowerChart requires a large contingent of administrators to maintain. In recent years,...

Jan 2024
||
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Director

Culture, Value

With Oracle Health, it seems like everything turns back into a project that costs X number of...

Dec 2023
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Director

Loyalty, Operations

We are still trying to implement integrations with Oracle Health, and that is going to be okay. The...

Dec 2023
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Director

Relationship

Oracle Health is not exactly proactive. They have user groups, but we really have to be paying...

Dec 2023
||
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Director

Operations

I would not recommend Oracle Health based on our implementation and support. We had a change in our...

Dec 2023
||
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Director

Culture, Operations

Unfortunately, we are in a long contract with Oracle Health. I would hate for somebody else to do...

Dec 2023
||
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Director

Relationship, Operations

After the go-live with Oracle Health, once we transitioned from the implementation, we began to work...

Dec 2023
||
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Director

Operations

There are underlying frustrations with the overall product quality of CommunityWorks Clinical Suite....

Dec 2023
||
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Director

Operations

Our implementation got moved a few different times, and we got handed a few different project...

Dec 2023
||
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CNIO

Loyalty

The biggest thing right now is that we would love to get away from our third-party vendor for...

Dec 2023
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Manager

Product

The solution’s biggest strength is the fact that we have the patient information across the board....

Dec 2023
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CNIO

Loyalty, Product

We are working on the product's ease of use. Some of this is not really the vendor's fault, but we...

Dec 2023
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CNIO

Loyalty, Product

Cerner is pretty good at being proactive. We are hopeful that our satisfaction with the vendor will...

Dec 2023
||
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CNIO

Loyalty

There is uncertainty about what Oracle Health is going to do with Cerner in the long term....

Dec 2023
||
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CNIO

Value

Millennium PowerChart is an EMR, and unless it is an out-of-the-box model, there are typically...

Dec 2023
||
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Manager

Relationship

I would like the support staff that the vendor has to be familiar with the product. When we have a...

Dec 2023
||
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Manager

Relationship

The vendor needs to be more responsive. We get a lot of pushback on what they call global changes....

Dec 2023
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CIO

Loyalty

Things have gotten better over the last couple of months. I want another product from the vendor in...

Dec 2023
||
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CIO

Product

Cerner meets the basics when it comes to interoperability. They can integrate their system, and they...

Dec 2023
||
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CIO

Loyalty, Product

When I first got to my organization, I was used to having multi-factor authentication for a lot of...

Dec 2023
||
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COO

Loyalty, Value

We would not purchase CommunityWorks Clinical Suite again because it is terrible.

Dec 2023
||
(0)
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COO

Operations

Training for the solution could improve how many people are actually experienced in using the...

Dec 2023
||
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Director

Loyalty

We were very happy clients for quite a while. We were seeing a lot of advancement. When Neal...

Dec 2023
||
(0)
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Director

Relationship, Product

Cerner has lost some of their efficiency to be able to make some of the development improvements...

Dec 2023
||
(0)
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Director

Loyalty

Part of the reason we decided to go to another vendor for everything was that Cerner’s revenue cycle...

Dec 2023
||
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Director

Value

Cerner is pretty good with their charging. I'm not sure we have had a big problem with that.

Dec 2023
||
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Director

Operations, Product

On the inpatient side, we were able to see some improvements with something called dynamic...

Dec 2023
||
(0)
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Director

Operations, Product

Cerner had a new system called Workflow MPages, and that piece would have allowed us to do some of...

Dec 2023
||
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CMIO

Culture, Loyalty, Relationship

Things have been better with Cerner since the Oracle Health merger. Oracle Health made some big...

Dec 2023
||
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CMIO

Loyalty, Product

I am very excited to see the adaptations that Oracle Health has made to clinically driven workflows....

Dec 2023
||
(0)
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CMIO

Culture, Relationship

Oracle Health is very transparent. They tell us what they haven't done well in the past, like...

Dec 2023
||
(0)
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Manager

Operations

The implementation with Cerner was not smooth. When we first got up and running, we had lots of...

Dec 2023
||
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Manager

Relationship

We can't do anything with the product because everything we want to do requires a global change. The...

Dec 2023
||
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Manager

Operations

The training piece is hard because our host site is so hard to communicate with. If Oracle Health...

Dec 2023
||
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Manager

Product

We were spoiled with our previous EHR vendor. If we needed a change to make our lives easier or to...

Dec 2023
||
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Manager

Product

The product isn’t challenging. If someone can click a mouse, they can use it. On the inpatient side,...

Dec 2023
||
(0)
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Manager

Relationship

If something is down or if there are issues, our host site communicates with our IS department. Our...

Dec 2023
||
(0)
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Director

Product

I like the fact that CommunityWorks Clinical Suite is hosted because I don't have to do all the...

Dec 2023
||
(0)
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Director

Relationship

The vendor’s support is pretty problematic. When Oracle bought out Cerner, they moved the support...

Dec 2023
||
(0)
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Director

Relationship

The vendor doesn’t keep all promises. Some things have taken far longer than what was promised. The...

Dec 2023
||
(0)
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Director

Operations

If I could design a training program so my colleagues and I could feel like we can do anything in...

Dec 2023
||
(0)
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Director

Product

There is room for improvement in terms of ease of use. There are usually about four extra steps that...

Dec 2023
||
(0)
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Director

Relationship

It seems like we have to constantly ask for updates. The vendor doesn’t really send us as many...

Dec 2023
||
(0)
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Director

Product, Value

The integrations with our monitoring system and some of our other lab equipment are really good....

Dec 2023
||
(0)
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Director

Product

The vendor’s reporting solution is pretty tough to use. I would like to see improvements in that....

Dec 2023
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CIO

Relationship

The vendor’s CMOs are awful. They should all have been fired. I don’t think they have a clue what...

Dec 2023
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CIO

Operations

We got what we thought we would get with Millennium PowerChart. However, the implementation was so...

Dec 2023
||
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CIO

Culture

Cerner has sold us on a history of people saying that they do things in a particular way. That is a...

Dec 2023
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Analyst/Coordinator

Value

Others should definitely know what regulations are coming up so that they can understand whether...

Dec 2023
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Analyst/Coordinator

Operations

I would like to see at least a bit more in-depth training. The vendor does a lot through their...

Dec 2023
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Analyst/Coordinator

Relationship

Other organizations should know that it is very helpful to work with a third party outside of Cerner...

Dec 2023
||
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Analyst/Coordinator

Product

Using CommunityWorks Clinical Suite has been an adjustment. The system is definitely a work in...

Dec 2023
||
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Analyst/Coordinator

Culture, Loyalty

We are in an area where some hospitals are on Epic's systems and some are on Cerner's. We work...

Dec 2023
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Analyst/Coordinator

Loyalty, Relationship

Oracle Health is trying very hard to keep all of the promises that they make. Going from Cerner to...

Dec 2023
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CIO

Relationship, Product

Millenium PowerChart is not very strong anymore by today’s standards. But the vendor pretty...

Dec 2023
||
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CIO

Operations

One of the problems we have with Cerner is figuring out the poor build that happened when the...

Dec 2023
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CFO

Product

Cerner’s reporting is awful. If I pull a year's worth of data, I'm very likely going to have to run...

Nov 2023
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CIO

Culture, Value

Oracle Health has become even more difficult to do business with. We used to joke about...

Nov 2023
||
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CIO

Culture, Operations

The vendor is always in sales mode. They come to give updates and to provide information, but they...

Nov 2023
||
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CEO/President

Loyalty, Operations

We were caught in a bad situation because our implementation was done by a third party rather than...

Nov 2023
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CEO/President

Operations

We didn't have a lot of hands-on training when we went live because the consultants that Cerner was...

Nov 2023
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CEO/President

Relationship

Cerner is lacking the most in making sure that they hear the concerns of clients and solve issues in...

Nov 2023
||
(0)
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CEO/President

Loyalty

We chose to go with Oracle Health because they had more resources and offered more functionality...

Nov 2023
||
(0)
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Director

Loyalty

I'm really excited about Oracle Health's new direction and the things that they are going to be...

Nov 2023
||
(0)
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Director

Relationship

I don't think that there is a client alive who can say that the transition to Oracle Health has been...

Nov 2023
||
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Director

Relationship

Things are going okay with Oracle Health. There has definitely been a bit of a transition in going...

Nov 2023
||
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Director

Loyalty

I am feeling cautiously optimistic as I look toward the future. I will mostly be looking to see...

Nov 2023
||
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Director

Loyalty, Value

I wouldn't buy Millennium PowerChart again because I feel like Cerner nickel-and-dimes us for...

Nov 2023
||
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Director

Relationship, Operations

I would tell a friend who was thinking about moving to Cerner's system that they should be careful...

Nov 2023
||
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CISO

Loyalty, Relationship

Oracle is taking Cerner down the same path they took PeopleSoft. The vendor is decreasing spending...

Nov 2023
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CISO

Loyalty

We are very unsure about the future. If there were a way to leave, we would be gone in a heartbeat....

Nov 2023
||
(0)
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CISO

Relationship

The Oracle Health executives are not listening. They seem to be under marching orders to get to...

Nov 2023
||
(0)
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CISO

Relationship

Our support response and resolution rates have probably decreased by 20%–30%.

Nov 2023
||
(0)
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Manager

Culture, Relationship, Operations

When we were in the process of going live with Cerner's system, the representatives we had were very...

Nov 2023
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Manager

Relationship

Cerner does a good job of being proactive. There is something called uCern. That is the vendor's...

Nov 2023
||
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Manager

Loyalty, Product

The system's functionalities for registration, service, and things like that were much slower than...

Nov 2023
||
(0)
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Manager

Operations

We needed cross-department functionalities during our implementation, but the vendor's teachings...

Nov 2023
||
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Manager

Product

Cerner's product is more integrated than the product we had before it was. That is a plus.

Nov 2023
||
(0)
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Manager

Culture, Product

Cerner promoted that their system would have very little downtime. The system has gone down several...

Nov 2023
||
(0)
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CIO

Relationship, Product

The user experience is a challenging one. The new clinicians and doctors that come from the field...

Nov 2023
||
(0)
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CIO

Relationship

With Cerner, my recommendation depends on an organization’s footprint. If somebody were starting...

Nov 2023
||
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VP/Other Executive

Relationship

Oracle Health partners with us pretty solidly. We have a lot of organizational meetings and...

Nov 2023
||
(0)
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VP/Other Executive

Product

Some of Oracle Health’s products aren’t the best in the market. I am not sure they are investing in...

Nov 2023
||
(0)
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VP/Other Executive

Relationship

The vendor hasn't been consistent lately. I think a lot of that has to do with them transitioning...

Nov 2023
||
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CIO

Loyalty, Relationship

Oracle Health has kept their promises since taking over. They have some good things coming that I...

Nov 2023
||
(0)
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CIO

Relationship, Product

Millennium PowerChart does clinical EMR tasks well in the inpatient space. It meets all of our...

Nov 2023
||
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CIO

Product

If Cerner could implement some generative AI for note creation or summarization, that would be great...

Nov 2023
||
(0)
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Director

Culture, Relationship

Cerner doesn't keep their promises. We shared a certificate with other facilities to help with...

Oct 2023
||
(0)
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Director

Operations, Value

Something I really dislike about Cerner is that when they try to do updates to their system, they...

Oct 2023
||
(0)
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Director

Relationship

There is someone from Cerner's administrative site who we can work with. However, Cerner could...

Oct 2023
||
(0)
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Director

Product

I like Cerner's philosophy about clinically-driven charge captures. Dynamic documentation is...

Oct 2023
||
(0)
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Director

Product

Cerner's revenue cycle leaves a lot to be desired. It is difficult to achieve a certain clean claim...

Oct 2023
||
(0)
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Director

Relationship

Having Oracle Health take over Cerner hasn't been a great thing. We have seen a decline in the...

Oct 2023
||
(0)
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Manager

Relationship

The team that we have worked with from Oracle Health has been really helpful when we have wanted...

Oct 2023
||
(0)
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Manager

Value

The nature of the beast is that anytime the vendor has something new, they have to make money, so...

Oct 2023
||
(0)
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Manager

Operations

As far as implementation services are concerned, including recent upgrades, having more and better...

Oct 2023
||
(0)
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Director

Product

The system is pretty good when it comes to providing tools for physicians and nurses. That is a...

Oct 2023
||
(0)
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Director

Relationship

Our relationship with the vendor has changed pretty drastically over the years. Even in the time...

Oct 2023
||
(0)
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CMIO

Culture, Relationship

From Cerner, we hear them say they are going to do something. But we don't hear enough details on...

Oct 2023
||
(0)
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CMIO

Relationship, Operations

Cerner has let go of a lot of the people who understood the system, and there are some fundamental...

Oct 2023
||
(0)
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VP/Other Executive

Operations

Oracle Health has moved to a train-the-trainer model, so they don't do a ton of training, and that...

Oct 2023
||
(0)
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VP/Other Executive

Operations

We always wonder whether we are using the product optimally and using best practices. I would love...

Oct 2023
||
(0)
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CIO

Relationship

We always want to work with higher-up people at Oracle Health. Since the integration, the vendor has...

Oct 2023
||
(0)
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Director

Relationship

We are a little disappointed with Millennium PowerChart. We have had some projects going on, and it...

Oct 2023
||
(0)
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Director

Culture, Product

Oracle Health needs to work on making the platform easier for the end user. We are currently working...

Oct 2023
||
(0)
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Director

Loyalty

We have Cerner's system in one area, but we do not have it in some other areas. We have some other...

Oct 2023
||
(0)
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CTO

Product

Millennium PowerChart isn’t perfect. However, I don’t want to be overly critical of Cerner because...

Sep 2023
||
(0)
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CTO

Operations

Millennium PowerChart is not an intuitive product. Users really have to have a lot of training to...

Sep 2023
||
(0)
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CTO

Relationship

Cerner was really declining. They were not really putting a lot of effort into new product...

Sep 2023
||
(0)
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CTO

Relationship

I have always felt that Cerner has made sure to play the blame game first. If something went wrong,...

Sep 2023
||
(0)
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CTO

Relationship

We had a fair amount of interaction with Cerner’s executives. In certain cases, if we partnered up...

Sep 2023
||
(0)
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Analyst/Coordinator

Relationship

Cerner is struggling with support. That is probably the biggest issue. Another company bought the...

Sep 2023
||
(0)
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Analyst/Coordinator

Product

With Millennium PowerChart, as long as the moon and the stars are aligned, we are good. Some days,...

Sep 2023
||
(0)
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Analyst/Coordinator

Product

Millennium PowerChart is pretty easy. I would tell others that it is a workable EMR and that it...

Sep 2023
||
(0)
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Director

Operations, Product

We have been trying for years to get certain staff trained or certified in Millenium PowerChart, and...

Sep 2023
||
(0)
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Director

Relationship

Over the past year, the support from Oracle Health has seemed like it has been farmed out or the...

Sep 2023
||
(0)
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VP/Other Executive

Value

A frustrating part about Cerner is that some of the things we want to add cost a lot of money. I...

Aug 2023
||
(0)
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VP/Other Executive

Culture, Value

When we want something new, Cerner will negotiate with us, so I usually am good at getting them to...

Aug 2023
||
(0)
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CMIO

Relationship

The vendor’s model of engagement with us in terms of the customer team and the robustness of that is...

Aug 2023
||
(0)
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CMIO

Loyalty

There are concerns about how great the Oracle Health product is relative to competitors' products....

Aug 2023
||
(0)
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CMIO

Relationship

When it comes to Oracle Health keeping all the promises they make, they do in general keep them....

Aug 2023
||
(0)
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CMIO

Relationship

Because of our size and the amount of money we send to the vendor, we have a different relationship...

Aug 2023
||
(0)
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VP/Other Executive

Operations, Product

I don't know whether the product is bad or whether we built it badly. The product has a very open...

Aug 2023
||
(0)
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Director

Product

Millennium PowerChart lacks standards when it comes to its build. There is functionality that we are...

Aug 2023
||
(0)
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Director

Value

We do see a lot of added costs for every request.

Aug 2023
||
(0)
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CIO

Operations

When just doing a Millennium PowerChart implementation, that is one thing. When someone starts...

Aug 2023
||
(0)
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CIO

Product

Millennium PowerChart can be complex, but Oracle Health has all the tools. And we have had minimal...

Aug 2023
||
(0)
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CIO

Relationship

Cerner is responsive, but a lot of the time, the people I talk to have to go and talk to somebody else....

Aug 2023
||
(0)
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CIO

Loyalty, Relationship, Product

I think Cerner is focused a lot on government programs, integrating with Oracle Health, and some...

Aug 2023
||
(0)
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CIO

Loyalty

With Oracle Health, a lot of things are changing in terms of how they do things, and in some cases,...

Aug 2023
||
(0)
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CNO

Value

It seems like every enhancement or change we need to make in CommunityWorks Clinical Suite costs...

Aug 2023
||
(0)
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CNO

Product

It is fairly straightforward how to document in CommunityWorks Clinical Suite. It is a task-driven...

Aug 2023
||
(0)
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CNO

Relationship, Product

With the volume of updates and everything that comes out in those updates from Oracle Health, it is...

Aug 2023
||
(0)
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Director

Operations

The vendor doesn't do our training. They trained our trainers, and the training was so bad that we...

Jul 2023
||
(0)
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Director

Relationship, Product

Cerner doesn't want to make any changes. If our ambulatory care area needs some assessment criteria...

Jul 2023
||
(0)
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Director

Relationship

I haven't seen any of the vendor's executives get involved. We would like to see who the vendor's...

Jul 2023
||
(0)
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Director

Product

We would like Millennium PowerChart to be intuitive so that we don't have to go through roundabout...

Jul 2023
||
(0)
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Physician

Product

I think a lot of the problems that our organization has run into with Millennium PowerChart have...

Jul 2023
||
(0)
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Physician

Product

There is good consistency with the layout throughout the software. The information that is relevant...

Jul 2023
||
(0)
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Physician

Product

With Millennium PowerChart, I would improve the searchability within notes to increase our ability...

Jul 2023
||
(0)
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CMIO

Relationship

We have a good relationship with Cerner, and they have been a really good partner for us, but with...

Jul 2023
||
(0)
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CMIO

Loyalty

Cerner is going to be with us for a while, but our organization is looking for a change, and Epic,...

Jul 2023
||
(0)
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CMIO

Loyalty, Product

Cerner released something called seamless interoperability, and it seems to be doing what it was...

Jul 2023
||
(0)
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CMIO

Relationship

Cerner’s support people are there when we need them, and the vendor can get good-quality people.

Jul 2023
||
(0)
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CMIO

Relationship

Cerner’s support people could improve at being proactive. For example, we tend to have to walk them...

Jul 2023
||
(0)
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Manager

Culture, Value

In a lot of ways, I understand why we are charged what we are charged by Oracle Health. There are so...

Jul 2023
||
(0)
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Manager

Product

One of the downsides of Millennium PowerChart is that it is so customizable. Not all the systems...

Jul 2023
||
(0)
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Manager

Culture, Relationship

When we run into a particular issue, most of the time Oracle Health has packages to help us correct...

Jul 2023
||
(0)
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Manager

Culture

There is sometimes a disconnect between the sales teams and the implementation teams from Oracle...

Jul 2023
||
(0)
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Manager

Relationship

We have an engagement representative at Oracle Health who is our go-to person. They have been at the...

Jul 2023
||
(0)
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Manager

Relationship

The recent transition to Oracle Health has caused some disruptions. Hopefully, the vendor can smooth...

Jul 2023
||
(0)
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Physician

Product

We wish there were less scrolling with Millennium PowerChart. When we are dealing with patient...

Jul 2023
||
(0)
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Physician

Loyalty, Relationship, Product

Oracle Health hasn’t really updated anything. They have not made things better, and there is still...

Jul 2023
||
(0)
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Physician

Operations

We would like to see better training from Oracle Health. With other platforms we have seen where...

Jul 2023
||
(0)
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Manager

Relationship

We deal with a lot of Oracle Health’s support people through the website and through logging...

Jul 2023
||
(0)
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Manager

Product

The only thing Millennium PowerChart has over other products is that the customer is the one that...

Jul 2023
||
(0)
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Analyst/Coordinator

Operations

The implementation with Cerner has been really rough. It has been different than what we are used...

Jul 2023
||