Millennium PowerChart/CommunityWorks Clinicals Commentary
Filtered view: All
Subject Expert
Tyson Blauer
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations
Oracle Health supports us well in upgrades. They do preparation work with us. In our last upgrade,...
Login or Create an Account to see details.
Loyalty
We are leaving Millennium PowerChart because our new leaders like a different vendor. Also, things...
Login or Create an Account to see details.
Relationship
When we log tickets, it sometimes takes longer for Oracle Health to understand what we are saying...
Login or Create an Account to see details.
Product
Cerner's laboratory solution is integrated nicely and smoothly with Millennial PowerChart, and there...
Login or Create an Account to see details.
Operations, Product
We get a lot of upgrades. The vendor tends to want to fix something and then breaks every other...
Login or Create an Account to see details.
Product
Currently, the providers seem to be able to maneuver the product pretty well. It is set up okay, and...
Login or Create an Account to see details.
Product
I wouldn’t buy the product again. If someone is a back-end pencil pusher, the system is fumbly and...
Login or Create an Account to see details.
Operations
The providers need a little more training on how to use some of the things, how to correct things,...
Login or Create an Account to see details.
Product
There are features that Oracle Health talks about that don't work in Millennium PowerChart. AI is...
Login or Create an Account to see details.
Relationship, Product
We are able to get to Oracle Health’s executives. That is good, but we are not seeing movement in...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health has done a better job recently of communicating their vision and where they are going....
Login or Create an Account to see details.
Relationship
Oracle Health shared their road map about what was already GA and what is coming, and they did...
Login or Create an Account to see details.
Product
In our markets, we need to get our clinical teams on the same record for acute care and ambulatory,...
Login or Create an Account to see details.
Relationship
We have had a very good hosting experience in Cerner's remote-hosted option, and we just don't want...
Login or Create an Account to see details.
Relationship, Product
Oracle Health has great engineers. The vendor needs to ensure they engage their customers like us in...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health supports things from a behavioral health integration perspective. From a standalone...
Login or Create an Account to see details.
Relationship
The vendor really has to make sure they don't mess up anything from a business relationship...
Login or Create an Account to see details.
Relationship
Oracle Health’s support was one of the first things that deteriorated, but it has improved. Their...
Login or Create an Account to see details.
Product
I need to see Oracle Health deliver on four priorities from a product perspective. First is the...
Login or Create an Account to see details.
Product
Millennium PowerChart is a great clinical product. It has good coverage. The recent upgrades from...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart is not intuitive. Even though it has been around forever, it still takes quite...
Login or Create an Account to see details.
Loyalty, Relationship
At this point, continuing with Cerner was not a good deal for the hospital versus going to another...
Login or Create an Account to see details.
Relationship, Operations, Product
The legacy Cerner approach was not to do everything. Cerner wasn't like Epic, who had a product for...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The vendor's CDA things aren't exciting. Epic has much bigger partnerships there, and they are doing...
Login or Create an Account to see details.
Product
Our care providers and consumers who use Oracle Health's platforms say that those platforms aren't...
Login or Create an Account to see details.
Relationship
The things we need from Cerner aren't very different this year than they have been in years past. We...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health's vision is all high-level puffery. I love their focus on interoperability, open APIs,...
Login or Create an Account to see details.
Relationship
Oracle Health is trying to cling to us with a white-knuckle hold. They are meeting with our senior...
Login or Create an Account to see details.
Loyalty
Over the next year, I think that Oracle Health will keep up their death spiral. They keep falling...
Login or Create an Account to see details.
Relationship
Oracle Health needs to listen to us and understand what our problems are. The vendor has lost so...
Login or Create an Account to see details.
Product
Millennium PowerChart is really good. We are able to build out new things to support our regulatory...
Login or Create an Account to see details.
Relationship
I have spent some time with a fair number of other Cerner clients recently, and it sure would be...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health has talked about the bedside and the back room, and they have all the capability for...
Login or Create an Account to see details.
Relationship, Operations
The vendor's implementation services could be better because they have had some pretty high staffing...
Login or Create an Account to see details.
Product
The integration could be better, and that is primarily because we are the ones who have done a lot...
Login or Create an Account to see details.
Loyalty, Value
We were considering moving to Epic, but we decided to stay with Cerner because of finances and the...
Login or Create an Account to see details.
Loyalty, Product
The product is stable and reliable. It isn't as feature rich or user friendly as it could be. We...
Login or Create an Account to see details.
Operations
For others who are looking into Millennium PowerChart, my advice would be to make sure they pay...
Login or Create an Account to see details.
Product
We struggle a bit more than others because we took what another organization had initially. If we...
Login or Create an Account to see details.
Culture
Oracle Health has struggled with staffing. We use their support services. We have been on the system...
Login or Create an Account to see details.
Relationship
The people we work with at Oracle Health have to take a lot back to their leadership, but I really...
Login or Create an Account to see details.
Relationship
Oracle Health has done well with keeping all their promises. Even though I have said I would not go...
Login or Create an Account to see details.
Relationship
Unfortunately, Oracle Health is a little more difficult to work with. Oracle Health does charge for...
Login or Create an Account to see details.
Culture, Operations, Product
Luckily, I'm not involved in the system's upgrades, but I always hear from the IT team about them....
Login or Create an Account to see details.
Product
I like Millennium PowerChart, but sometimes it is too clinical based, and coding is not always...
Login or Create an Account to see details.
Product
The ball has really dropped with CommunityWorks Clinical Suite. We are not receiving updates and...
Login or Create an Account to see details.
Value
Anytime we want something, it comes at a significant fee. Any of our expectations of things that...
Login or Create an Account to see details.
Loyalty
We will not be continuing to use Oracle Health's service.
Login or Create an Account to see details.
Relationship
Initially, we struggled with putting in tickets to have something changed or updated in...
Login or Create an Account to see details.
Relationship
Oracle Health needs to be aware of things that are going to break and issues that are going to...
Login or Create an Account to see details.
Product
Pulling reports in the system is a pretty simple process. I haven't had any issues with that.
Login or Create an Account to see details.
Operations
We have done a few recent upgrades for Millennium PowerChart. Oracle Health was available for the...
Login or Create an Account to see details.
Operations, Product
When Oracle Health built their system, they didn't put it in the cloud, and that caused slowness....
Login or Create an Account to see details.
Relationship
I don't think Oracle Health has been very proactive about a lot of things. There are things that we...
Login or Create an Account to see details.
Culture, Value
Oracle Health is trying to make money, like a lot of organizations, and I don't think that our...
Login or Create an Account to see details.
Product, Value
Oracle Health has outcomes that they want to meet. Those outcomes are tangible. The vendor wants to...
Login or Create an Account to see details.
Culture
For Oracle Health, it is hard because there are different projects. Some are okay, and others are...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle Health has done a lot in the support realm. They added an app within the patient chart so...
Login or Create an Account to see details.
Loyalty, Relationship
With Oracle Health, we have a very responsive team that works with us closely to make sure we have...
Login or Create an Account to see details.
Product
The actual integration in Millennium PowerChart is good; the only issue is the lag time. We can do...
Login or Create an Account to see details.
Loyalty, Relationship, Operations, Product
Due to improvements that another vendor has made as well as changes within Oracle Health, it would...
Login or Create an Account to see details.
Operations, Product
We have a couple of new x-ray tests or lab tests that nobody in the domain has asked for yet, and...
Login or Create an Account to see details.
Loyalty, Relationship
The vendor's website has changed as they are transitioning, and that makes sense. Oracle Health is...
Login or Create an Account to see details.
Product
The vendor has put unified reporting and analytics on the back burner, but they keep touting this...
Login or Create an Account to see details.
Loyalty, Product
Previously, I had people who knew what to do with the solution, and they just needed the tools to...
Login or Create an Account to see details.
Relationship
Oracle Health made a drastic change last year. There used to be an SSO assigned to each account, and...
Login or Create an Account to see details.
Relationship, Product
Oracle Health has done a couple of things over the last year that have been positive. They can...
Login or Create an Account to see details.
Product
Millennium PowerChart does what it needs to do. It gets the job done; I'll put it that way. I don't...
Login or Create an Account to see details.
Product
Some of Millennium PowerChart’s reporting is nonexistent or hard to get to. The product could be...
Login or Create an Account to see details.
Product
The Millennium PowerChart system is large, and it is missing many things, and part of that is due to...
Login or Create an Account to see details.
Relationship
Our Oracle Health application management services person will let us know anytime they have an issue...
Login or Create an Account to see details.
Culture, Operations
One shortcoming of Millennium PowerChart is that the salespeople are not very aware of what the...
Login or Create an Account to see details.
Product
I don't know that I would recommend the Millennium PowerChart system. I like its flexibility, and...
Login or Create an Account to see details.
Relationship
Support for the Millennium PowerChart solution is typically handled through the application...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart requires substantial training. The system does have some newer things, like...
Login or Create an Account to see details.
Relationship, Product
We had delays that lasted a few months during a recent Millennium PowerChart upgrade. When we went...
Login or Create an Account to see details.
Loyalty, Relationship
In the past, I was more optimistic with Millennium PowerChart, but I don't have any optimism that...
Login or Create an Account to see details.
Culture, Value
With Millennium PowerChart, there are plenty of freebies. For example, we can download packages and...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has stalled providing new technology for the Millennium PowerChart system. We hear...
Login or Create an Account to see details.
Relationship
When we need support from Cerner, we have to jump through a lot of hoops to get things going....
Login or Create an Account to see details.
Relationship, Product
Cerner actually does a pretty good job with interoperability, but there are also some things lacking...
Login or Create an Account to see details.
Relationship, Product
Maybe Cerner doesn't have a full understanding of our current Cerner environment. People can tweak...
Login or Create an Account to see details.
Product
With Cerner, one of our big pain points is all the manual interventions we have primarily for our...
Login or Create an Account to see details.
Loyalty, Product
We have been making updates to the system, and things have been bumpy but good. There are lots of...
Login or Create an Account to see details.
Relationship, Operations
Cerner never keeps development timelines, implements things on time, or resolves concerns they...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is going through their big transition from Cerner to Oracle Health. With that...
Login or Create an Account to see details.
Loyalty
The Cerner product is like an Android product in that we can get full access and we can do whatever...
Login or Create an Account to see details.
Loyalty
I feel like Cerner is pulling back. It will be interesting to see whether Oracle Health really...
Login or Create an Account to see details.
Operations
Some of the implementation challenges with Oracle Health include not following through and not...
Login or Create an Account to see details.
Product
We like Millennium PowerChart because of its flexibility, ability to customize workflows, and...
Login or Create an Account to see details.
Product
The registration and the clinical portions of Millennium PowerChart are fine. But sometimes charges...
Login or Create an Account to see details.
Value
For the amount of money we pay to Oracle Health yearly, we don’t feel as though we should have to...
Login or Create an Account to see details.
Relationship
Almost everything is based on a ticket system for Oracle Health’s customer support, and that is...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health likes to make a lot of promises, and they haven't ever been able to keep many of those...
Login or Create an Account to see details.
Relationship
We haven’t seen any huge changes with the product itself or in working with Oracle Health in the...
Login or Create an Account to see details.
Loyalty
I don't see us moving away from Oracle Health. There are not really a lot of options that offer as...
Login or Create an Account to see details.
Culture, Value
Oracle Health charges for every little thing. Their pricing went up and has been a lot higher since...
Login or Create an Account to see details.
Relationship
We have one main executive that we deal with, and they try really hard. But they just don't get very...
Login or Create an Account to see details.
Relationship
If the consultants working at Oracle Health actually knew about the product, that would be very...
Login or Create an Account to see details.
Operations, Product
We just had nothing but problems with the Oracle Health implementation. The problem with...
Login or Create an Account to see details.
Culture, Value
Cerner was supposed to get things done and fixed, and I don't know whether it was just because of...
Login or Create an Account to see details.
Relationship, Product
CommunityWorks Clinical Suite doesn't have certain robust things that every hospital needs, like the...
Login or Create an Account to see details.
Product
One of the system's weaknesses is that there are so many different perspectives in it. A physician...
Login or Create an Account to see details.
Culture, Relationship
Oracle Health doesn't always keep their promises. They will say that they can do something, and then...
Login or Create an Account to see details.
Operations, Product
We have had the system for several years, and we becoming familiar with it and how to manage it. We...
Login or Create an Account to see details.
Product
There is a lot of information in the system, and if we are not careful, we can create problems for...
Login or Create an Account to see details.
Operations, Value
I don't know whether Oracle Health ever tries to avoid charging for things. They are always willing...
Login or Create an Account to see details.
Relationship
The Cerner folks trip over themselves sometimes and say Cerner when they mean to say Oracle Health....
Login or Create an Account to see details.
Loyalty, Product
The vendor is working on updating the platform and merging things into one system. Right now, they...
Login or Create an Account to see details.
Product
We would like a portal for our payers because we don't have that today. We have payers going...
Login or Create an Account to see details.
Relationship, Operations
The upgrades have months' worth of building and testing. We have to do a lot of modifications...
Login or Create an Account to see details.
Relationship, Product
There is a lot involved because of the monstrosity that has been created within the application....
Login or Create an Account to see details.
Culture, Loyalty
We get log messages from Oracle Health, and those are fed into our patient privacy solution. The log...
Login or Create an Account to see details.
Relationship
Oracle Health's teams, especially the regulatory teams, are working together to push the...
Login or Create an Account to see details.
Operations, Product
The Cerner solution isn't very intuitive. When we onboard new nurses, we don't have Cerner do their...
Login or Create an Account to see details.
Relationship, Operations
We have experts who are trained here, but trying to get ahold of the actual Cerner company is not...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart is a good, if not somewhat limited, system once we learn how to use it. There...
Login or Create an Account to see details.
Product
If the choice were up to me, I wouldn't buy Millennium PowerChart again. I don't think the system...
Login or Create an Account to see details.
Value
Oracle Health doesn't avoid charging for every little thing. Every time we make any kind of change,...
Login or Create an Account to see details.
Operations, Product
Our last upgrade for Millennium PowerChart went very well. We haven't had major problems with...
Login or Create an Account to see details.
Value
I don't know whether we have received our money's worth from the system. It just transforms paper...
Login or Create an Account to see details.
Relationship, Operations
Oracle Health hasn't changed their EHR much. We mostly have reservations with the vendor's support...
Login or Create an Account to see details.
Culture, Relationship
Our IT counterparts are highly frustrated with the service they are receiving. For example, when we...
Login or Create an Account to see details.
Culture, Relationship
The vendor sometimes releases components for the system that aren't generally available at that...
Login or Create an Account to see details.
Operations, Product
I don't really like Millennium PowerChart very much. If a user doesn't really understand how...
Login or Create an Account to see details.
Operations
We have departments that have never really gotten training on Millennium PowerChart. The training...
Login or Create an Account to see details.
Loyalty, Value
The only reason we haven't moved away from Millennium PowerChart is that it is incredibly expensive...
Login or Create an Account to see details.
Product
We can customize everything in Millennium PowerChart. Users have to have an open forum for moving...
Login or Create an Account to see details.
Culture, Value
The cost of changes and things of that nature has been okay. If there is a request for a global...
Login or Create an Account to see details.
Value
If a user needs a special report or something like that, Oracle Health will typically charge the...
Login or Create an Account to see details.
Product
There is a lack of functionality and tools in Millennium PowerChart, and that is frustrating....
Login or Create an Account to see details.
Product
I would maybe buy Millennium PowerChart again, but I would get a better version. Apparently, we got...
Login or Create an Account to see details.
Product
I like the ability of the physicians to do their own reports and documentation. The product seems to...
Login or Create an Account to see details.
Product
One positive thing about Millennium PowerChart is that the system provides EKG management and fetal...
Login or Create an Account to see details.
Loyalty, Relationship
We are not getting a lot of support from Cerner. We have told them we are moving off their product,...
Login or Create an Account to see details.
Operations
The communication with rolling out new upgrades with Oracle Health isn't fantastic, helpful, or...
Login or Create an Account to see details.
Operations, Product
Once we get used to Millennium PowerChart, it is really easy to use. The new MPages product that...
Login or Create an Account to see details.
Product
I would like more customizations in Millennium PowerChart. A lot of things are still stuck, and they...
Login or Create an Account to see details.
Relationship
Sometimes Oracle Health will tell us that something is going to function a bit differently than it...
Login or Create an Account to see details.
Product
I would buy Millennium PowerChart again because it is the only EHR I have really used outside of...
Login or Create an Account to see details.
Product
The vendor has a decent solution. I do think they maybe offered too much personalization; it kind of...
Login or Create an Account to see details.
Relationship
Ever since Cerner changed to Oracle Health, there have been a lot of new people who don't...
Login or Create an Account to see details.
Product
I would be lying if I said it wasn't a struggle to adapt to Millennium PowerChart, but I would buy...
Login or Create an Account to see details.
Loyalty
Optimistically, I hope my satisfaction with Millennium PowerChart will be better in the future.
Login or Create an Account to see details.
Product
The struggle with Millennium PowerChart is that users have to go in and out of applications and...
Login or Create an Account to see details.
Relationship
I don't hear much from Oracle Health directly, so it is hard for me to say how proactive they are. I...
Login or Create an Account to see details.
Product
There are multiple applications within the platform, so we use it for many things. Within one...
Login or Create an Account to see details.
Operations, Product
I have used only a few different applications, so I don't have a huge frame of reference for...
Login or Create an Account to see details.
Operations
When I was hired, I received training from coworkers or management but not from the vendor. I don't...
Login or Create an Account to see details.
Operations
Thinking back to our timeline and our implementation, we had frequent meetings, and Oracle Health...
Login or Create an Account to see details.
Operations
Oracle Health could improve their timing of training to align with the build. The training happened...
Login or Create an Account to see details.
Product
We expected interoperability all the way from the provider role down to the sharing of information...
Login or Create an Account to see details.
Loyalty, Product
The trend is for cloud-based systems. We are on a continuum space where we are connected through...
Login or Create an Account to see details.
Relationship, Value
Oracle Health wants money to fix everything. So they don't keep their promises because we can't pay...
Login or Create an Account to see details.
Operations
The training for Millennium PowerChart is more PDFs and wiki pages than hands-on demonstrations of...
Login or Create an Account to see details.
Operations, Product
Millennium PowerChart is difficult to navigate. There are a lot of tricks and a lot of different...
Login or Create an Account to see details.
Relationship, Operations, Product
Millennium PowerChart works fine. We recently integrated the capacity management piece, which is...
Login or Create an Account to see details.
Value
Nobody at our organization had ever been through a conversion from one EHR to another, so we didn’t...
Login or Create an Account to see details.
Product
We have been a bit disappointed with our Lights On Network dashboards. It doesn't seem to reflect...
Login or Create an Account to see details.
Product
Millennium PowerChart is a very open platform, so the vendor does a lot of integrations. They are...
Login or Create an Account to see details.
Product
There have been specific features and functions that have been on our road map for years, and Oracle...
Login or Create an Account to see details.
Operations
The rollout plan has too tight of a training time frame to get effective training for everyone. Some...
Login or Create an Account to see details.
Relationship, Operations
CommunityWorks Clinical Suite is a reliable solution, and we have had good responsiveness from the...
Login or Create an Account to see details.
Operations, Product
The vendor has been doing this for a while, and they have these other domains that supposedly...
Login or Create an Account to see details.
Relationship
The vendor's ticketing system for customer support is very slow. Once we escalate an issue, we do...
Login or Create an Account to see details.
Product
CommunityWorks Clinical Suite has the potential to be a very robust product, but the vendor needs to...
Login or Create an Account to see details.
Relationship, Product
If all the hospitals in our system were in one community, that would be fabulous because we would be...
Login or Create an Account to see details.
Product
The biggest strength of Millennium PowerChart is being able to combine all patient information into...
Login or Create an Account to see details.
Product
We would like Oracle Health to make the nursing note assessment a little more streamlined than a...
Login or Create an Account to see details.
Value
In hindsight, we probably wouldn't buy this product again. There has been a lot of frustration with...
Login or Create an Account to see details.
Operations
We had a third party do our implementation and training. The training was pretty good. Some of our...
Login or Create an Account to see details.
Operations
We were frustrated that we had to work with a third-party firm. We felt that we were being handed...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health bought out Cerner, and that has brought in a huge amount of resources. We are excited...
Login or Create an Account to see details.
Product
Since we started working with Cerner, we have felt that Millennium PowerChart was a very competent...
Login or Create an Account to see details.
Relationship
When we log a service request with Cerner or Oracle Health, it can sometimes take a minute for us to...
Login or Create an Account to see details.
Loyalty
Over time, Oracle Health’s product is going to do better because other vendors are pushing them, and...
Login or Create an Account to see details.
Operations
We have had a pretty positive experience with our go-live. Things are looking up in that respect.
Login or Create an Account to see details.
Culture
Dealing with Oracle Health is still a challenge. They have brand-new paperwork. Trying to do a...
Login or Create an Account to see details.
Relationship
We had an internet issue with the system, and Oracle Health called us before we knew what was going...
Login or Create an Account to see details.
Value
The product is good, and we are receiving a lot from it, but it is a little overpriced. It is...
Login or Create an Account to see details.
Relationship, Operations
We have had really problems with the vendor's support. The vendor has cut their support staff and...
Login or Create an Account to see details.
Culture, Relationship
Oracle Health offered some promises about their reports that they haven't held up. We have had more...
Login or Create an Account to see details.
Relationship, Product
There are some things that we can't do in the product. Users need to be really aware of what the...
Login or Create an Account to see details.
Loyalty, Product
I haven't heard too many complaints from our end users about Oracle Health's system. When we get...
Login or Create an Account to see details.
Operations
I would not buy CommunityWorks Clinical Suite again. The implementation was terrible, and we are...
Login or Create an Account to see details.
Culture, Product
Oracle Health promised they understood our specific market, but some fundamental elements of the...
Login or Create an Account to see details.
Relationship, Product
From a regulatory compliance side, Oracle Health does an excellent job. CommunityWorks Clinical...
Login or Create an Account to see details.
Culture
We have to buy external products to meet some basic needs. For example, we have to purchase a...
Login or Create an Account to see details.
Relationship
Our account manager is a good person who is pretty effective. They can't solve everything, but we...
Login or Create an Account to see details.
Loyalty, Product
I would buy CommunityWorks Clinical Suite again because choices are diminishing for an organization...
Login or Create an Account to see details.
Operations
The implementation process of things that were contractually obligated wasn't there because Oracle...
Login or Create an Account to see details.
Culture, Value
Oracle Health has independent pricing for each thing we add on. When we did the initial contracting,...
Login or Create an Account to see details.
Loyalty, Product
Some of our sites used to be on a system designed specifically for clinics. With that system, we had...
Login or Create an Account to see details.
Product
Millennium PowerChart gets the job done. There is more functionality than we take advantage of, and...
Login or Create an Account to see details.
Relationship, Operations
Some things from Oracle Health are overpromised and don't function quite as we hoped. We are having...
Login or Create an Account to see details.
Operations
Millennium PowerChart is a bit challenging to learn initially, but we have had several training...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has been great, and they anticipate a lot of the things we need to do for...
Login or Create an Account to see details.
Relationship, Product
We keep asking for changes, and one of our issues is that we are on an enterprise system, so we...
Login or Create an Account to see details.
Culture, Loyalty
I heard from our IT folks that Cerner was going to try to buy out a company that actually had a type...
Login or Create an Account to see details.
Value
Oracle Health charges for everything. We sneeze, and they charge us. If we want to make a tweak to...
Login or Create an Account to see details.
Operations
I have worked with a lot of vendors and have done a lot of different things. I am involved in...
Login or Create an Account to see details.
Product
Oracle Health needs to streamline the workflow and not have so many different screens that we have...
Login or Create an Account to see details.
Relationship
The vendor doesn't even come when called. They tell us to talk to their customer service people, but...
Login or Create an Account to see details.
Operations
I would tell anyone thinking of going with Oracle Health to look elsewhere and urge them to consider...
Login or Create an Account to see details.
Product
I have no problem with Millennium PowerChart. We use it for patient profiles, and it talks to all...
Login or Create an Account to see details.
Operations
Oracle Health’s training and orientation for the Millennium PowerChart program could have been a...
Login or Create an Account to see details.
Product
Millennium PowerChart is not as user friendly as some of our other programs, and it is harder to...
Login or Create an Account to see details.
Operations
Our rollout of the system took a long time. One reason for that was that the vendor couldn't staff...
Login or Create an Account to see details.
Value
Cerner charges us for every little thing. It seems like they nickel-and-dime us for everything. If...
Login or Create an Account to see details.
Loyalty, Operations
Cerner's training was very good, and the courses that we took online were very good as well. The...
Login or Create an Account to see details.
Relationship
Cerner is very big. If we need support, we can create a ticket with them, but that is just the...
Login or Create an Account to see details.
Product
It has been years and we still don't have a way to integrate the system with our anesthesia area in...
Login or Create an Account to see details.
Loyalty, Product
Cerner has been talking about a contextual demographic bar for years, but we still don't have that....
Login or Create an Account to see details.
Culture, Value
The vendor will always tell us that there are all sorts of fees to do things, but those fees are...
Login or Create an Account to see details.
Relationship
The vendor will call us if there is an issue or hiccup with the cloud. They are pretty responsive. I...
Login or Create an Account to see details.
Relationship
I don't know who the vendor's decision makers are anymore. Everyone seems to have left Oracle...
Login or Create an Account to see details.
Loyalty
After we purchased the product, Cerner got bought. Nobody could have predicted that, so I'm not mad...
Login or Create an Account to see details.
Culture, Relationship
Cerner made a lot of promises for new developments, and those didn't always come to fruition. We...
Login or Create an Account to see details.
Operations
Our go-live was challenging. The vendor came and did optimization shortly after we went live. But...
Login or Create an Account to see details.
Operations
The vendor's ongoing training has been a little better than their initial training because they have...
Login or Create an Account to see details.
Culture, Product
Millennium PowerChart is clearly not simple to use. But I don't think that is unique to Oracle...
Login or Create an Account to see details.
Product
The vendor does a pretty good job with the product's integration. We have not leveraged all of the...
Login or Create an Account to see details.
Loyalty, Product
Larry Ellison, the CTO of Oracle, has delineated a vision that is where EHRs need to go. I hope that...
Login or Create an Account to see details.
Relationship
When we bring problems to the vendor, we don't get problems solved, and they don't escalate things....
Login or Create an Account to see details.
Product
Millennium PowerChart is not bad but not great. I don't know what to compare it to. We have to adapt...
Login or Create an Account to see details.
Culture
I don't know what promises were made by Oracle Health. There is a lot of detail that, if it is not...
Login or Create an Account to see details.
Product
I like the accessibility of all the information, including the testing and progress notes, in...
Login or Create an Account to see details.
Product
I'm a terrible keyboard person, and I make mistakes all the time. Because I have to type my password...
Login or Create an Account to see details.
Product
CommunityWorks Clinical Suite is pretty good. We usually have a pretty big struggle with the...
Login or Create an Account to see details.
Relationship
Oracle Health's service and support are pretty horrendous. The vendor needs to go back to their old...
Login or Create an Account to see details.
Culture, Relationship
For a lot of regulatory changes, Oracle Health stays on top of things. However, things are not...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The last year has not been a good year with Oracle Health. Oracle Health has changed the way that...
Login or Create an Account to see details.
Culture
The vendor’s sales team does a great job of making promises, but they don't always know the...
Login or Create an Account to see details.
Relationship
The vendor’s administrative staff is very supportive. They have given me the chain of command to...
Login or Create an Account to see details.
Operations
Things are different now than they were when we implemented Cerner's system. I think that is mostly...
Login or Create an Account to see details.
Culture, Relationship
The vendor really and truly has felt like not just a vendor but also a partner with us. They show...
Login or Create an Account to see details.
Relationship
I haven’t noticed a change with Cerner since Oracle Health bought them, but I’m worried about how...
Login or Create an Account to see details.
Value
Cerner doesn’t avoid charging for every little thing, and we would expect that. Cerner was bought...
Login or Create an Account to see details.
Loyalty, Product
As long as we do things correctly in our EHR, Millennium PowerChart will populate the charts.
Login or Create an Account to see details.
Relationship, Product
When Millennium PowerChart goes down, it seems like the vendor brings it right back up. Also,...
Login or Create an Account to see details.
Value
Millennium PowerChart can do a lot of what other, more expensive solutions can do, but it is cheaper....
Login or Create an Account to see details.
Relationship
Epic is winning the war in the market, so if someone goes with Cerner, they are going to be on an...
Login or Create an Account to see details.
Relationship
Oracle Health does charge us, but they also give us some stuff. Their application management...
Login or Create an Account to see details.
Relationship, Product
Oracle Health needs to double-check their end-user input and their data. Sometimes the end user...
Login or Create an Account to see details.
Loyalty, Relationship
I think Oracle Health will get a whole lot better because I have seen such a jump in how they want...
Login or Create an Account to see details.
Relationship
Most of the Oracle Health people that we deal with are still Cerner people. We haven't really seen...
Login or Create an Account to see details.
Culture, Value
When it comes to costs, we track every little thing. If we do something and it doesn't work the way...
Login or Create an Account to see details.
Loyalty, Product
The clinical side of the application is awesome. However, we are a specialty organization, so we do...
Login or Create an Account to see details.
Operations, Product
For most things I must do in Millennium PowerChart, it is not bad. Things would be better if we had...
Login or Create an Account to see details.
Loyalty
If I had to do things over again, I might rethink Cerner because they are probably geared more...
Login or Create an Account to see details.
Culture, Value
How Oracle Health charges us is an absolute frustration. Anytime we try to have a conversation with...
Login or Create an Account to see details.
Loyalty, Product
Some of the changeover has been frustrating. The nurses have been happy, but the people in the labs...
Login or Create an Account to see details.
Operations
With training, some areas have been really good when we have had a good, consistent individual....
Login or Create an Account to see details.
Relationship
We have to reach out to the vendor. They are more reactive than proactive. Someone has kind of...
Login or Create an Account to see details.
Loyalty, Operations, Product
The ease of use on the clinical side has been good. I haven't heard a lot of complaints. Once people...
Login or Create an Account to see details.
Relationship, Operations
We have seen significant changes in support with the acquisition by Oracle Health. Support is a key...
Login or Create an Account to see details.
Relationship
It is easy to get assistance from the vendor, but on the pharmacy side, it is sometimes so hard to...
Login or Create an Account to see details.
Operations, Product
The product is fairly user friendly, so it was easy to get familiar with the system.
Login or Create an Account to see details.
Operations, Product
The product is very customizable. That is great, but I have a hard time finding clear how-to...
Login or Create an Account to see details.
Product
The main thing I hate about Millenium PowerChart is that it won’t let me generate reports. If I want...
Login or Create an Account to see details.
Operations
Oracle Health trained us, but I don't think they gave us enough training when we first went live....
Login or Create an Account to see details.
Loyalty, Product, Value
From the clinical side of things, CommunityWorks Clinical Suite has been a bit of a mixed bag. I do...
Login or Create an Account to see details.
Product
Cerner’s data on the back end is poorly maintained. With their databases, they bought a bunch of...
Login or Create an Account to see details.
Product
The positive side of CommunityWorks Clinical Suite is that we have an integrated system between our...
Login or Create an Account to see details.
Relationship, Operations, Value
With CommunityWorks Clinical Suite, we get the benefit of a single, unified system across the entire...
Login or Create an Account to see details.
Loyalty
I would honestly tell others not to do Cerner at all. What Cerner showed us when we were making our...
Login or Create an Account to see details.
Relationship
Millennium PowerChart requires a large contingent of administrators to maintain. In recent years,...
Login or Create an Account to see details.
Culture, Value
With Oracle Health, it seems like everything turns back into a project that costs X number of...
Login or Create an Account to see details.
Loyalty, Operations
We are still trying to implement integrations with Oracle Health, and that is going to be okay. The...
Login or Create an Account to see details.
Relationship
Oracle Health is not exactly proactive. They have user groups, but we really have to be paying...
Login or Create an Account to see details.
Operations
I would not recommend Oracle Health based on our implementation and support. We had a change in our...
Login or Create an Account to see details.
Culture, Operations
Unfortunately, we are in a long contract with Oracle Health. I would hate for somebody else to do...
Login or Create an Account to see details.
Relationship, Operations
After the go-live with Oracle Health, once we transitioned from the implementation, we began to work...
Login or Create an Account to see details.
Operations
There are underlying frustrations with the overall product quality of CommunityWorks Clinical Suite....
Login or Create an Account to see details.
Operations
Our implementation got moved a few different times, and we got handed a few different project...
Login or Create an Account to see details.
Loyalty
The biggest thing right now is that we would love to get away from our third-party vendor for...
Login or Create an Account to see details.
Product
The solution’s biggest strength is the fact that we have the patient information across the board....
Login or Create an Account to see details.
Loyalty, Product
We are working on the product's ease of use. Some of this is not really the vendor's fault, but we...
Login or Create an Account to see details.
Loyalty, Product
Cerner is pretty good at being proactive. We are hopeful that our satisfaction with the vendor will...
Login or Create an Account to see details.
Loyalty
There is uncertainty about what Oracle Health is going to do with Cerner in the long term....
Login or Create an Account to see details.
Value
Millennium PowerChart is an EMR, and unless it is an out-of-the-box model, there are typically...
Login or Create an Account to see details.
Relationship
I would like the support staff that the vendor has to be familiar with the product. When we have a...
Login or Create an Account to see details.
Relationship
The vendor needs to be more responsive. We get a lot of pushback on what they call global changes....
Login or Create an Account to see details.
Loyalty
Things have gotten better over the last couple of months. I want another product from the vendor in...
Login or Create an Account to see details.
Product
Cerner meets the basics when it comes to interoperability. They can integrate their system, and they...
Login or Create an Account to see details.
Loyalty, Product
When I first got to my organization, I was used to having multi-factor authentication for a lot of...
Login or Create an Account to see details.
Loyalty, Value
We would not purchase CommunityWorks Clinical Suite again because it is terrible.
Login or Create an Account to see details.
Operations
Training for the solution could improve how many people are actually experienced in using the...
Login or Create an Account to see details.
Loyalty
We were very happy clients for quite a while. We were seeing a lot of advancement. When Neal...
Login or Create an Account to see details.
Relationship, Product
Cerner has lost some of their efficiency to be able to make some of the development improvements...
Login or Create an Account to see details.
Loyalty
Part of the reason we decided to go to another vendor for everything was that Cerner’s revenue cycle...
Login or Create an Account to see details.
Value
Cerner is pretty good with their charging. I'm not sure we have had a big problem with that.
Login or Create an Account to see details.
Operations, Product
On the inpatient side, we were able to see some improvements with something called dynamic...
Login or Create an Account to see details.
Operations, Product
Cerner had a new system called Workflow MPages, and that piece would have allowed us to do some of...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
Things have been better with Cerner since the Oracle Health merger. Oracle Health made some big...
Login or Create an Account to see details.
Loyalty, Product
I am very excited to see the adaptations that Oracle Health has made to clinically driven workflows....
Login or Create an Account to see details.
Culture, Relationship
Oracle Health is very transparent. They tell us what they haven't done well in the past, like...
Login or Create an Account to see details.
Operations
The implementation with Cerner was not smooth. When we first got up and running, we had lots of...
Login or Create an Account to see details.
Relationship
We can't do anything with the product because everything we want to do requires a global change. The...
Login or Create an Account to see details.
Operations
The training piece is hard because our host site is so hard to communicate with. If Oracle Health...
Login or Create an Account to see details.
Product
We were spoiled with our previous EHR vendor. If we needed a change to make our lives easier or to...
Login or Create an Account to see details.
Product
The product isn’t challenging. If someone can click a mouse, they can use it. On the inpatient side,...
Login or Create an Account to see details.
Relationship
If something is down or if there are issues, our host site communicates with our IS department. Our...
Login or Create an Account to see details.
Product
I like the fact that CommunityWorks Clinical Suite is hosted because I don't have to do all the...
Login or Create an Account to see details.
Relationship
The vendor’s support is pretty problematic. When Oracle bought out Cerner, they moved the support...
Login or Create an Account to see details.
Relationship
The vendor doesn’t keep all promises. Some things have taken far longer than what was promised. The...
Login or Create an Account to see details.
Operations
If I could design a training program so my colleagues and I could feel like we can do anything in...
Login or Create an Account to see details.
Product
There is room for improvement in terms of ease of use. There are usually about four extra steps that...
Login or Create an Account to see details.
Relationship
It seems like we have to constantly ask for updates. The vendor doesn’t really send us as many...
Login or Create an Account to see details.
Product, Value
The integrations with our monitoring system and some of our other lab equipment are really good....
Login or Create an Account to see details.
Product
The vendor’s reporting solution is pretty tough to use. I would like to see improvements in that....
Login or Create an Account to see details.
Relationship
The vendor’s CMOs are awful. They should all have been fired. I don’t think they have a clue what...
Login or Create an Account to see details.
Operations
We got what we thought we would get with Millennium PowerChart. However, the implementation was so...
Login or Create an Account to see details.
Culture
Cerner has sold us on a history of people saying that they do things in a particular way. That is a...
Login or Create an Account to see details.
Value
Others should definitely know what regulations are coming up so that they can understand whether...
Login or Create an Account to see details.
Operations
I would like to see at least a bit more in-depth training. The vendor does a lot through their...
Login or Create an Account to see details.
Relationship
Other organizations should know that it is very helpful to work with a third party outside of Cerner...
Login or Create an Account to see details.
Product
Using CommunityWorks Clinical Suite has been an adjustment. The system is definitely a work in...
Login or Create an Account to see details.
Culture, Loyalty
We are in an area where some hospitals are on Epic's systems and some are on Cerner's. We work...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health is trying very hard to keep all of the promises that they make. Going from Cerner to...
Login or Create an Account to see details.
Relationship, Product
Millenium PowerChart is not very strong anymore by today’s standards. But the vendor pretty...
Login or Create an Account to see details.
Operations
One of the problems we have with Cerner is figuring out the poor build that happened when the...
Login or Create an Account to see details.
Product
Cerner’s reporting is awful. If I pull a year's worth of data, I'm very likely going to have to run...
Login or Create an Account to see details.
Culture, Value
Oracle Health has become even more difficult to do business with. We used to joke about...
Login or Create an Account to see details.
Culture, Operations
The vendor is always in sales mode. They come to give updates and to provide information, but they...
Login or Create an Account to see details.
Loyalty, Operations
We were caught in a bad situation because our implementation was done by a third party rather than...
Login or Create an Account to see details.
Operations
We didn't have a lot of hands-on training when we went live because the consultants that Cerner was...
Login or Create an Account to see details.
Relationship
Cerner is lacking the most in making sure that they hear the concerns of clients and solve issues in...
Login or Create an Account to see details.
Loyalty
We chose to go with Oracle Health because they had more resources and offered more functionality...
Login or Create an Account to see details.
Loyalty
I'm really excited about Oracle Health's new direction and the things that they are going to be...
Login or Create an Account to see details.
Relationship
I don't think that there is a client alive who can say that the transition to Oracle Health has been...
Login or Create an Account to see details.
Relationship
Things are going okay with Oracle Health. There has definitely been a bit of a transition in going...
Login or Create an Account to see details.
Loyalty
I am feeling cautiously optimistic as I look toward the future. I will mostly be looking to see...
Login or Create an Account to see details.
Loyalty, Value
I wouldn't buy Millennium PowerChart again because I feel like Cerner nickel-and-dimes us for...
Login or Create an Account to see details.
Relationship, Operations
I would tell a friend who was thinking about moving to Cerner's system that they should be careful...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle is taking Cerner down the same path they took PeopleSoft. The vendor is decreasing spending...
Login or Create an Account to see details.
Loyalty
We are very unsure about the future. If there were a way to leave, we would be gone in a heartbeat....
Login or Create an Account to see details.
Relationship
The Oracle Health executives are not listening. They seem to be under marching orders to get to...
Login or Create an Account to see details.
Relationship
Our support response and resolution rates have probably decreased by 20%–30%.
Login or Create an Account to see details.
Culture, Relationship, Operations
When we were in the process of going live with Cerner's system, the representatives we had were very...
Login or Create an Account to see details.
Relationship
Cerner does a good job of being proactive. There is something called uCern. That is the vendor's...
Login or Create an Account to see details.
Loyalty, Product
The system's functionalities for registration, service, and things like that were much slower than...
Login or Create an Account to see details.
Operations
We needed cross-department functionalities during our implementation, but the vendor's teachings...
Login or Create an Account to see details.
Product
Cerner's product is more integrated than the product we had before it was. That is a plus.
Login or Create an Account to see details.
Culture, Product
Cerner promoted that their system would have very little downtime. The system has gone down several...
Login or Create an Account to see details.
Relationship, Product
The user experience is a challenging one. The new clinicians and doctors that come from the field...
Login or Create an Account to see details.
Relationship
With Cerner, my recommendation depends on an organization’s footprint. If somebody were starting...
Login or Create an Account to see details.
Relationship
Oracle Health partners with us pretty solidly. We have a lot of organizational meetings and...
Login or Create an Account to see details.
Product
Some of Oracle Health’s products aren’t the best in the market. I am not sure they are investing in...
Login or Create an Account to see details.
Relationship
The vendor hasn't been consistent lately. I think a lot of that has to do with them transitioning...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health has kept their promises since taking over. They have some good things coming that I...
Login or Create an Account to see details.
Relationship, Product
Millennium PowerChart does clinical EMR tasks well in the inpatient space. It meets all of our...
Login or Create an Account to see details.
Product
If Cerner could implement some generative AI for note creation or summarization, that would be great...
Login or Create an Account to see details.
Culture, Relationship
Cerner doesn't keep their promises. We shared a certificate with other facilities to help with...
Login or Create an Account to see details.
Operations, Value
Something I really dislike about Cerner is that when they try to do updates to their system, they...
Login or Create an Account to see details.
Relationship
There is someone from Cerner's administrative site who we can work with. However, Cerner could...
Login or Create an Account to see details.
Product
I like Cerner's philosophy about clinically-driven charge captures. Dynamic documentation is...
Login or Create an Account to see details.
Product
Cerner's revenue cycle leaves a lot to be desired. It is difficult to achieve a certain clean claim...
Login or Create an Account to see details.
Relationship
Having Oracle Health take over Cerner hasn't been a great thing. We have seen a decline in the...
Login or Create an Account to see details.
Relationship
The team that we have worked with from Oracle Health has been really helpful when we have wanted...
Login or Create an Account to see details.
Value
The nature of the beast is that anytime the vendor has something new, they have to make money, so...
Login or Create an Account to see details.
Operations
As far as implementation services are concerned, including recent upgrades, having more and better...
Login or Create an Account to see details.
Product
The system is pretty good when it comes to providing tools for physicians and nurses. That is a...
Login or Create an Account to see details.
Relationship
Our relationship with the vendor has changed pretty drastically over the years. Even in the time...
Login or Create an Account to see details.
Culture, Relationship
From Cerner, we hear them say they are going to do something. But we don't hear enough details on...
Login or Create an Account to see details.
Relationship, Operations
Cerner has let go of a lot of the people who understood the system, and there are some fundamental...
Login or Create an Account to see details.
Operations
Oracle Health has moved to a train-the-trainer model, so they don't do a ton of training, and that...
Login or Create an Account to see details.
Operations
We always wonder whether we are using the product optimally and using best practices. I would love...
Login or Create an Account to see details.
Relationship
We always want to work with higher-up people at Oracle Health. Since the integration, the vendor has...
Login or Create an Account to see details.
Relationship
We are a little disappointed with Millennium PowerChart. We have had some projects going on, and it...
Login or Create an Account to see details.
Culture, Product
Oracle Health needs to work on making the platform easier for the end user. We are currently working...
Login or Create an Account to see details.
Loyalty
We have Cerner's system in one area, but we do not have it in some other areas. We have some other...
Login or Create an Account to see details.
Product
Millennium PowerChart isn’t perfect. However, I don’t want to be overly critical of Cerner because...
Login or Create an Account to see details.
Operations
Millennium PowerChart is not an intuitive product. Users really have to have a lot of training to...
Login or Create an Account to see details.
Relationship
Cerner was really declining. They were not really putting a lot of effort into new product...
Login or Create an Account to see details.
Relationship
I have always felt that Cerner has made sure to play the blame game first. If something went wrong,...
Login or Create an Account to see details.
Relationship
We had a fair amount of interaction with Cerner’s executives. In certain cases, if we partnered up...
Login or Create an Account to see details.
Relationship
Cerner is struggling with support. That is probably the biggest issue. Another company bought the...
Login or Create an Account to see details.
Product
With Millennium PowerChart, as long as the moon and the stars are aligned, we are good. Some days,...
Login or Create an Account to see details.
Product
Millennium PowerChart is pretty easy. I would tell others that it is a workable EMR and that it...
Login or Create an Account to see details.
Operations, Product
We have been trying for years to get certain staff trained or certified in Millenium PowerChart, and...
Login or Create an Account to see details.
Relationship
Over the past year, the support from Oracle Health has seemed like it has been farmed out or the...
Login or Create an Account to see details.
Value
A frustrating part about Cerner is that some of the things we want to add cost a lot of money. I...
Login or Create an Account to see details.
Culture, Value
When we want something new, Cerner will negotiate with us, so I usually am good at getting them to...
Login or Create an Account to see details.
Relationship
The vendor’s model of engagement with us in terms of the customer team and the robustness of that is...
Login or Create an Account to see details.
Loyalty
There are concerns about how great the Oracle Health product is relative to competitors' products....
Login or Create an Account to see details.
Relationship
When it comes to Oracle Health keeping all the promises they make, they do in general keep them....
Login or Create an Account to see details.
Relationship
Because of our size and the amount of money we send to the vendor, we have a different relationship...
Login or Create an Account to see details.
Operations, Product
I don't know whether the product is bad or whether we built it badly. The product has a very open...
Login or Create an Account to see details.
Product
Millennium PowerChart lacks standards when it comes to its build. There is functionality that we are...
Login or Create an Account to see details.
Value
We do see a lot of added costs for every request.
Login or Create an Account to see details.
Operations
When just doing a Millennium PowerChart implementation, that is one thing. When someone starts...
Login or Create an Account to see details.
Product
Millennium PowerChart can be complex, but Oracle Health has all the tools. And we have had minimal...
Login or Create an Account to see details.
Relationship
Cerner is responsive, but a lot of the time, the people I talk to have to go and talk to somebody else....
Login or Create an Account to see details.
Loyalty, Relationship, Product
I think Cerner is focused a lot on government programs, integrating with Oracle Health, and some...
Login or Create an Account to see details.
Loyalty
With Oracle Health, a lot of things are changing in terms of how they do things, and in some cases,...
Login or Create an Account to see details.
Value
It seems like every enhancement or change we need to make in CommunityWorks Clinical Suite costs...
Login or Create an Account to see details.
Product
It is fairly straightforward how to document in CommunityWorks Clinical Suite. It is a task-driven...
Login or Create an Account to see details.
Relationship, Product
With the volume of updates and everything that comes out in those updates from Oracle Health, it is...
Login or Create an Account to see details.
Operations
The vendor doesn't do our training. They trained our trainers, and the training was so bad that we...
Login or Create an Account to see details.
Relationship, Product
Cerner doesn't want to make any changes. If our ambulatory care area needs some assessment criteria...
Login or Create an Account to see details.
Relationship
I haven't seen any of the vendor's executives get involved. We would like to see who the vendor's...
Login or Create an Account to see details.
Product
We would like Millennium PowerChart to be intuitive so that we don't have to go through roundabout...
Login or Create an Account to see details.
​
Preferences