Millennium PowerChart/CommunityWorks Clinicals Commentary
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Coray Tate
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User Commentary

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Director

Product

Millennium PowerChart does what it needs to do. It gets the job done; I'll put it that way. I don't...

Jun 2024
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Director

Product

Some of Millennium PowerChart’s reporting is nonexistent or hard to get to. The product could be...

Jun 2024
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Analyst/Coordinator

Product

The Millennium PowerChart system is large, and it is missing many things, and part of that is due to...

Jun 2024
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Analyst/Coordinator

Relationship

Our Oracle Health application management services person will let us know anytime they have an issue...

Jun 2024
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Analyst/Coordinator

Culture, Operations

One shortcoming of Millennium PowerChart is that the salespeople are not very aware of what the...

Jun 2024
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Analyst/Coordinator

Product

I don't know that I would recommend the Millennium PowerChart system. I like its flexibility, and...

Jun 2024
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Analyst/Coordinator

Relationship

Support for the Millennium PowerChart solution is typically handled through the application...

Jun 2024
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Analyst/Coordinator

Operations, Product

Millennium PowerChart requires substantial training. The system does have some newer things, like...

Jun 2024
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Analyst/Coordinator

Relationship, Product

We had delays that lasted a few months during a recent Millennium PowerChart upgrade. When we went...

Jun 2024
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Analyst/Coordinator

Loyalty, Relationship

In the past, I was more optimistic with Millennium PowerChart, but I don't have any optimism that...

Jun 2024
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Analyst/Coordinator

Culture, Value

With Millennium PowerChart, there are plenty of freebies. For example, we can download packages and...

Jun 2024
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Analyst/Coordinator

Loyalty, Relationship

Oracle Health has stalled providing new technology for the Millennium PowerChart system. We hear...

Jun 2024
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Manager

Relationship

When we need support from Cerner, we have to jump through a lot of hoops to get things going....

Jun 2024
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Manager

Relationship, Product

Cerner actually does a pretty good job with interoperability, but there are also some things lacking...

Jun 2024
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Manager

Relationship, Product

Maybe Cerner doesn't have a full understanding of our current Cerner environment. People can tweak...

Jun 2024
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Manager

Product

With Cerner, one of our big pain points is all the manual interventions we have primarily for our...

Jun 2024
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Manager

Loyalty, Product

We have been making updates to the system, and things have been bumpy but good. There are lots of...

Jun 2024
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Manager

Relationship, Operations

Cerner never keeps development timelines, implements things on time, or resolves concerns they...

Jun 2024
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Director

Loyalty, Relationship

Oracle Health is going through their big transition from Cerner to Oracle Health. With that...

Jun 2024
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Director

Loyalty

The Cerner product is like an Android product in that we can get full access and we can do whatever...

Jun 2024
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Director

Loyalty

I feel like Cerner is pulling back. It will be interesting to see whether Oracle Health really...

Jun 2024
||
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Analyst/Coordinator

Operations

Some of the implementation challenges with Oracle Health include not following through and not...

Jun 2024
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Analyst/Coordinator

Product

We like Millennium PowerChart because of its flexibility, ability to customize workflows, and...

Jun 2024
||
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Manager

Product

The registration and the clinical portions of Millennium PowerChart are fine. But sometimes charges...

Jun 2024
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Manager

Value

For the amount of money we pay to Oracle Health yearly, we don’t feel as though we should have to...

Jun 2024
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Manager

Relationship

Almost everything is based on a ticket system for Oracle Health’s customer support, and that is...

Jun 2024
||
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Analyst/Coordinator

Loyalty, Relationship

Oracle Health likes to make a lot of promises, and they haven't ever been able to keep many of those...

Jun 2024
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Analyst/Coordinator

Relationship

We haven’t seen any huge changes with the product itself or in working with Oracle Health in the...

Jun 2024
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Analyst/Coordinator

Loyalty

I don't see us moving away from Oracle Health. There are not really a lot of options that offer as...

Jun 2024
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Analyst/Coordinator

Culture, Value

Oracle Health charges for every little thing. Their pricing went up and has been a lot higher since...

Jun 2024
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Analyst/Coordinator

Relationship

We have one main executive that we deal with, and they try really hard. But they just don't get very...

Jun 2024
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Analyst/Coordinator

Relationship

If the consultants working at Oracle Health actually knew about the product, that would be very...

Jun 2024
||
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Director

Operations, Product

We just had nothing but problems with the Oracle Health implementation. The problem with...

May 2024
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Director

Culture, Value

Cerner was supposed to get things done and fixed, and I don't know whether it was just because of...

May 2024
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Director

Relationship, Product

CommunityWorks Clinical Suite doesn't have certain robust things that every hospital needs, like the...

May 2024
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Director

Product

One of the system's weaknesses is that there are so many different perspectives in it. A physician...

May 2024
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Director

Culture, Relationship

Oracle Health doesn't always keep their promises. They will say that they can do something, and then...

May 2024
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Director

Operations, Product

We have had the system for several years, and we becoming familiar with it and how to manage it. We...

May 2024
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Director

Product

There is a lot of information in the system, and if we are not careful, we can create problems for...

May 2024
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Director

Operations, Value

I don't know whether Oracle Health ever tries to avoid charging for things. They are always willing...

May 2024
||
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CIO

Relationship

The Cerner folks trip over themselves sometimes and say Cerner when they mean to say Oracle Health....

May 2024
||
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Director

Loyalty, Product

The vendor is working on updating the platform and merging things into one system. Right now, they...

May 2024
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Director

Product

We would like a portal for our payers because we don't have that today. We have payers going...

May 2024
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Director

Relationship, Operations

The upgrades have months' worth of building and testing. We have to do a lot of modifications...

May 2024
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Director

Relationship, Product

There is a lot involved because of the monstrosity that has been created within the application....

May 2024
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Director

Culture, Loyalty

We get log messages from Oracle Health, and those are fed into our patient privacy solution. The log...

May 2024
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Director

Relationship

Oracle Health's teams, especially the regulatory teams, are working together to push the...

May 2024
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Director

Operations, Product

The Cerner solution isn't very intuitive. When we onboard new nurses, we don't have Cerner do their...

May 2024
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Director

Relationship, Operations

We have experts who are trained here, but trying to get ahold of the actual Cerner company is not...

May 2024
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Director

Operations, Product

Millennium PowerChart is a good, if not somewhat limited, system once we learn how to use it. There...

May 2024
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Director

Product

If the choice were up to me, I wouldn't buy Millennium PowerChart again. I don't think the system...

May 2024
||
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Director

Value

Oracle Health doesn't avoid charging for every little thing. Every time we make any kind of change,...

May 2024
||
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Director

Operations, Product

Our last upgrade for Millennium PowerChart went very well. We haven't had major problems with...

May 2024
||
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Director

Value

I don't know whether we have received our money's worth from the system. It just transforms paper...

May 2024
||
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CNIO

Relationship, Operations

Oracle Health hasn't changed their EHR much. We mostly have reservations with the vendor's support...

May 2024
||
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CNIO

Culture, Relationship

Our IT counterparts are highly frustrated with the service they are receiving. For example, when we...

May 2024
||
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CNIO

Culture, Relationship

The vendor sometimes releases components for the system that aren't generally available at that...

May 2024
||
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Manager

Operations, Product

I don't really like Millennium PowerChart very much. If a user doesn't really understand how...

May 2024
||
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Manager

Operations

We have departments that have never really gotten training on Millennium PowerChart. The training...

May 2024
||
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CNIO

Loyalty, Value

The only reason we haven't moved away from Millennium PowerChart is that it is incredibly expensive...

May 2024
||
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CNIO

Product

We can customize everything in Millennium PowerChart. Users have to have an open forum for moving...

May 2024
||
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Director

Culture, Value

The cost of changes and things of that nature has been okay. If there is a request for a global...

Apr 2024
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Director

Value

If a user needs a special report or something like that, Oracle Health will typically charge the...

Apr 2024
||
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CMIO

Product

There is a lack of functionality and tools in Millennium PowerChart, and that is frustrating....

Apr 2024
||
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Manager

Product

I would maybe buy Millennium PowerChart again, but I would get a better version. Apparently, we got...

Apr 2024
||
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Manager

Product

I like the ability of the physicians to do their own reports and documentation. The product seems to...

Apr 2024
||
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CMIO

Product

One positive thing about Millennium PowerChart is that the system provides EKG management and fetal...

Apr 2024
||
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CMIO

Loyalty, Relationship

We are not getting a lot of support from Cerner. We have told them we are moving off their product,...

Apr 2024
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Nurse

Operations

The communication with rolling out new upgrades with Oracle Health isn't fantastic, helpful, or...

Apr 2024
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Nurse

Operations, Product

Once we get used to Millennium PowerChart, it is really easy to use. The new MPages product that...

Apr 2024
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Nurse

Product

I would like more customizations in Millennium PowerChart. A lot of things are still stuck, and they...

Apr 2024
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Nurse

Relationship

Sometimes Oracle Health will tell us that something is going to function a bit differently than it...

Apr 2024
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Nurse

Product

I would buy Millennium PowerChart again because it is the only EHR I have really used outside of...

Apr 2024
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Nurse

Product

The vendor has a decent solution. I do think they maybe offered too much personalization; it kind of...

Apr 2024
||
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Nurse

Relationship

Ever since Cerner changed to Oracle Health, there have been a lot of new people who don't...

Apr 2024
||
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Director

Product

I would be lying if I said it wasn't a struggle to adapt to Millennium PowerChart, but I would buy...

Apr 2024
||
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Director

Loyalty

Optimistically, I hope my satisfaction with Millennium PowerChart will be better in the future.

Apr 2024
||
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Director

Product

The struggle with Millennium PowerChart is that users have to go in and out of applications and...

Apr 2024
||
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Director

Relationship

I don't hear much from Oracle Health directly, so it is hard for me to say how proactive they are. I...

Apr 2024
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Analyst/Coordinator

Product

There are multiple applications within the platform, so we use it for many things. Within one...

Apr 2024
||
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Analyst/Coordinator

Operations, Product

I have used only a few different applications, so I don't have a huge frame of reference for...

Apr 2024
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Analyst/Coordinator

Operations

When I was hired, I received training from coworkers or management but not from the vendor. I don't...

Apr 2024
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Director

Operations

Thinking back to our timeline and our implementation, we had frequent meetings, and Oracle Health...

Mar 2024
||
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Director

Operations

Oracle Health could improve their timing of training to align with the build. The training happened...

Mar 2024
||
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Director

Product

We expected interoperability all the way from the provider role down to the sharing of information...

Mar 2024
||
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Director

Loyalty, Product

The trend is for cloud-based systems. We are on a continuum space where we are connected through...

Mar 2024
||
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Manager

Relationship, Value

Oracle Health wants money to fix everything. So they don't keep their promises because we can't pay...

Mar 2024
||
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Manager

Operations

The training for Millennium PowerChart is more PDFs and wiki pages than hands-on demonstrations of...

Mar 2024
||
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Manager

Operations, Product

Millennium PowerChart is difficult to navigate. There are a lot of tricks and a lot of different...

Mar 2024
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Manager

Relationship, Operations, Product

Millennium PowerChart works fine. We recently integrated the capacity management piece, which is...

Mar 2024
||
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Director

Value

Nobody at our organization had ever been through a conversion from one EHR to another, so we didn’t...

Mar 2024
||
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Director

Product

We have been a bit disappointed with our Lights On Network dashboards. It doesn't seem to reflect...

Mar 2024
||
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Director

Product

Millennium PowerChart is a very open platform, so the vendor does a lot of integrations. They are...

Mar 2024
||
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Director

Product

There have been specific features and functions that have been on our road map for years, and Oracle...

Mar 2024
||
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Director

Operations

The rollout plan has too tight of a training time frame to get effective training for everyone. Some...

Mar 2024
||
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Director

Relationship, Operations

CommunityWorks Clinical Suite is a reliable solution, and we have had good responsiveness from the...

Mar 2024
||
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Director

Operations, Product

The vendor has been doing this for a while, and they have these other domains that supposedly...

Mar 2024
||
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Director

Relationship

The vendor's ticketing system for customer support is very slow. Once we escalate an issue, we do...

Mar 2024
||
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Director

Product

CommunityWorks Clinical Suite has the potential to be a very robust product, but the vendor needs to...

Mar 2024
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Director

Relationship, Product

If all the hospitals in our system were in one community, that would be fabulous because we would be...

Mar 2024
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Nurse

Product

The biggest strength of Millennium PowerChart is being able to combine all patient information into...

Mar 2024
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Nurse

Product

We would like Oracle Health to make the nursing note assessment a little more streamlined than a...

Mar 2024
||
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Director

Value

In hindsight, we probably wouldn't buy this product again. There has been a lot of frustration with...

Mar 2024
||
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Director

Operations

We had a third party do our implementation and training. The training was pretty good. Some of our...

Mar 2024
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Director

Operations

We were frustrated that we had to work with a third-party firm. We felt that we were being handed...

Mar 2024
||
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Director

Loyalty, Relationship

Oracle Health bought out Cerner, and that has brought in a huge amount of resources. We are excited...

Mar 2024
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Analyst/Coordinator

Product

Since we started working with Cerner, we have felt that Millennium PowerChart was a very competent...

Mar 2024
||
(0)
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Analyst/Coordinator

Relationship

When we log a service request with Cerner or Oracle Health, it can sometimes take a minute for us to...

Mar 2024
||
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VP/Other Executive

Loyalty

Over time, Oracle Health’s product is going to do better because other vendors are pushing them, and...

Mar 2024
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CIO

Operations

We have had a pretty positive experience with our go-live. Things are looking up in that respect.

Mar 2024
||
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CIO

Culture

Dealing with Oracle Health is still a challenge. They have brand-new paperwork. Trying to do a...

Mar 2024
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Director

Relationship

We had an internet issue with the system, and Oracle Health called us before we knew what was going...

Mar 2024
||
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Director

Value

The product is good, and we are receiving a lot from it, but it is a little overpriced. It is...

Mar 2024
||
(0)
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Director

Relationship, Operations

We have had really problems with the vendor's support. The vendor has cut their support staff and...

Mar 2024
||
(0)
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Director

Culture, Relationship

Oracle Health offered some promises about their reports that they haven't held up. We have had more...

Mar 2024
||
(0)
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Director

Relationship, Product

There are some things that we can't do in the product. Users need to be really aware of what the...

Mar 2024
||
(0)
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Director

Loyalty, Product

I haven't heard too many complaints from our end users about Oracle Health's system. When we get...

Mar 2024
||
(0)
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COO

Operations

I would not buy CommunityWorks Clinical Suite again. The implementation was terrible, and we are...

Feb 2024
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COO

Culture, Product

Oracle Health promised they understood our specific market, but some fundamental elements of the...

Feb 2024
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COO

Relationship, Product

From a regulatory compliance side, Oracle Health does an excellent job. CommunityWorks Clinical...

Feb 2024
||
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COO

Culture

We have to buy external products to meet some basic needs. For example, we have to purchase a...

Feb 2024
||
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COO

Relationship

Our account manager is a good person who is pretty effective. They can't solve everything, but we...

Feb 2024
||
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CEO/President

Loyalty, Product

I would buy CommunityWorks Clinical Suite again because choices are diminishing for an organization...

Feb 2024
||
(0)
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CEO/President

Operations

The implementation process of things that were contractually obligated wasn't there because Oracle...

Feb 2024
||
(0)
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CEO/President

Culture, Value

Oracle Health has independent pricing for each thing we add on. When we did the initial contracting,...

Feb 2024
||
(0)
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CEO/President

Loyalty, Product

Some of our sites used to be on a system designed specifically for clinics. With that system, we had...

Feb 2024
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Manager

Product

Millennium PowerChart gets the job done. There is more functionality than we take advantage of, and...

Feb 2024
||
(0)
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Manager

Relationship, Operations

Some things from Oracle Health are overpromised and don't function quite as we hoped. We are having...

Feb 2024
||
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Manager

Operations

Millennium PowerChart is a bit challenging to learn initially, but we have had several training...

Feb 2024
||
(0)
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Manager

Loyalty, Relationship

Oracle Health has been great, and they anticipate a lot of the things we need to do for...

Feb 2024
||
(0)
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Director

Relationship, Product

We keep asking for changes, and one of our issues is that we are on an enterprise system, so we...

Feb 2024
||
(0)
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Director

Culture, Loyalty

I heard from our IT folks that Cerner was going to try to buy out a company that actually had a type...

Feb 2024
||
(0)
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Director

Value

Oracle Health charges for everything. We sneeze, and they charge us. If we want to make a tweak to...

Feb 2024
||
(0)
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Director

Operations

I have worked with a lot of vendors and have done a lot of different things. I am involved in...

Feb 2024
||
(0)
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Director

Product

Oracle Health needs to streamline the workflow and not have so many different screens that we have...

Feb 2024
||
(0)
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Director

Relationship

The vendor doesn't even come when called. They tell us to talk to their customer service people, but...

Feb 2024
||
(0)
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Director

Operations

I would tell anyone thinking of going with Oracle Health to look elsewhere and urge them to consider...

Feb 2024
||
(0)
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Manager

Product

I have no problem with Millennium PowerChart. We use it for patient profiles, and it talks to all...

Feb 2024
||
(0)
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Manager

Operations

Oracle Health’s training and orientation for the Millennium PowerChart program could have been a...

Feb 2024
||
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Manager

Product

Millennium PowerChart is not as user friendly as some of our other programs, and it is harder to...

Feb 2024
||
(0)
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CIO

Operations

Our rollout of the system took a long time. One reason for that was that the vendor couldn't staff...

Feb 2024
||
(0)
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CIO

Value

Cerner charges us for every little thing. It seems like they nickel-and-dime us for everything. If...

Feb 2024
||
(0)
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CIO

Loyalty, Operations

Cerner's training was very good, and the courses that we took online were very good as well. The...

Feb 2024
||
(0)
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CIO

Relationship

Cerner is very big. If we need support, we can create a ticket with them, but that is just the...

Feb 2024
||
(0)
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CMIO

Product

It has been years and we still don't have a way to integrate the system with our anesthesia area in...

Feb 2024
||
(0)
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CMIO

Loyalty, Product

Cerner has been talking about a contextual demographic bar for years, but we still don't have that....

Feb 2024
||
(0)
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CMIO

Culture, Value

The vendor will always tell us that there are all sorts of fees to do things, but those fees are...

Feb 2024
||
(0)
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CMIO

Relationship

The vendor will call us if there is an issue or hiccup with the cloud. They are pretty responsive. I...

Feb 2024
||
(0)
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CMIO

Relationship

I don't know who the vendor's decision makers are anymore. Everyone seems to have left Oracle...

Feb 2024
||
(0)
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CMIO

Loyalty

After we purchased the product, Cerner got bought. Nobody could have predicted that, so I'm not mad...

Jan 2024
||
(0)
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CMIO

Culture, Relationship

Cerner made a lot of promises for new developments, and those didn't always come to fruition. We...

Jan 2024
||
(0)
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CMIO

Operations

Our go-live was challenging. The vendor came and did optimization shortly after we went live. But...

Jan 2024
||
(0)
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CMIO

Operations

The vendor's ongoing training has been a little better than their initial training because they have...

Jan 2024
||
(0)
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CMIO

Culture, Product

Millennium PowerChart is clearly not simple to use. But I don't think that is unique to Oracle...

Jan 2024
||
(0)
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CMIO

Product

The vendor does a pretty good job with the product's integration. We have not leveraged all of the...

Jan 2024
||
(0)
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CMIO

Loyalty, Product

Larry Ellison, the CTO of Oracle, has delineated a vision that is where EHRs need to go. I hope that...

Jan 2024
||
(0)
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CMIO

Relationship

When we bring problems to the vendor, we don't get problems solved, and they don't escalate things....

Jan 2024
||
(0)
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VP/Other Executive

Product

Millennium PowerChart is not bad but not great. I don't know what to compare it to. We have to adapt...

Jan 2024
||
(0)
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VP/Other Executive

Culture

I don't know what promises were made by Oracle Health. There is a lot of detail that, if it is not...

Jan 2024
||
(0)
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VP/Other Executive

Product

I like the accessibility of all the information, including the testing and progress notes, in...

Jan 2024
||
(0)
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VP/Other Executive

Product

I'm a terrible keyboard person, and I make mistakes all the time. Because I have to type my password...

Jan 2024
||
(0)
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Director

Product

CommunityWorks Clinical Suite is pretty good. We usually have a pretty big struggle with the...

Jan 2024
||
(0)
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Director

Relationship

Oracle Health's service and support are pretty horrendous. The vendor needs to go back to their old...

Jan 2024
||
(0)
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 or  to see details.

Director

Culture, Relationship

For a lot of regulatory changes, Oracle Health stays on top of things. However, things are not...

Jan 2024
||
(0)
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Director

Loyalty, Relationship, Product

The last year has not been a good year with Oracle Health. Oracle Health has changed the way that...

Jan 2024
||
(0)
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Director

Culture

The vendor’s sales team does a great job of making promises, but they don't always know the...

Jan 2024
||
(0)
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Director

Relationship

The vendor’s administrative staff is very supportive. They have given me the chain of command to...

Jan 2024
||
(0)
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Director

Operations

Things are different now than they were when we implemented Cerner's system. I think that is mostly...

Jan 2024
||
(0)
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Director

Culture, Relationship

The vendor really and truly has felt like not just a vendor but also a partner with us. They show...

Jan 2024
||
(0)
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Physician

Relationship

I haven’t noticed a change with Cerner since Oracle Health bought them, but I’m worried about how...

Jan 2024
||
(0)
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Physician

Value

Cerner doesn’t avoid charging for every little thing, and we would expect that. Cerner was bought...

Jan 2024
||
(0)
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Physician

Loyalty, Product

As long as we do things correctly in our EHR, Millennium PowerChart will populate the charts.

Jan 2024
||
(0)
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Physician

Relationship, Product

When Millennium PowerChart goes down, it seems like the vendor brings it right back up. Also,...

Jan 2024
||
(0)
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Physician

Value

Millennium PowerChart can do a lot of what other, more expensive solutions can do, but it is cheaper....

Jan 2024
||
(0)
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Physician

Relationship

Epic is winning the war in the market, so if someone goes with Cerner, they are going to be on an...

Jan 2024
||
(0)
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Analyst/Coordinator

Relationship

Oracle Health does charge us, but they also give us some stuff. Their application management...

Jan 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Relationship, Product

Oracle Health needs to double-check their end-user input and their data. Sometimes the end user...

Jan 2024
||
(0)
 Thank you  Helpful

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Analyst/Coordinator

Loyalty, Relationship

I think Oracle Health will get a whole lot better because I have seen such a jump in how they want...

Jan 2024
||
(0)
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VP/Other Executive

Relationship

Most of the Oracle Health people that we deal with are still Cerner people. We haven't really seen...

Jan 2024
||
(0)
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VP/Other Executive

Culture, Value

When it comes to costs, we track every little thing. If we do something and it doesn't work the way...

Jan 2024
||
(0)
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VP/Other Executive

Loyalty, Product

The clinical side of the application is awesome. However, we are a specialty organization, so we do...

Jan 2024
||
(0)
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Analyst/Coordinator

Operations, Product

For most things I must do in Millennium PowerChart, it is not bad. Things would be better if we had...

Jan 2024
||
(0)
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CEO/President

Loyalty

If I had to do things over again, I might rethink Cerner because they are probably geared more...

Jan 2024
||
(0)
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CEO/President

Culture, Value

How Oracle Health charges us is an absolute frustration. Anytime we try to have a conversation with...

Jan 2024
||
(0)
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 or  to see details.

CEO/President

Loyalty, Product

Some of the changeover has been frustrating. The nurses have been happy, but the people in the labs...

Jan 2024
||
(0)
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 or  to see details.

CEO/President

Operations

With training, some areas have been really good when we have had a good, consistent individual....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

We have to reach out to the vendor. They are more reactive than proactive. Someone has kind of...

Jan 2024
||
(0)
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 or  to see details.

CEO/President

Loyalty, Operations, Product

The ease of use on the clinical side has been good. I haven't heard a lot of complaints. Once people...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Operations

We have seen significant changes in support with the acquisition by Oracle Health. Support is a key...

Jan 2024
||
(0)
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Manager

Relationship

It is easy to get assistance from the vendor, but on the pharmacy side, it is sometimes so hard to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The product is fairly user friendly, so it was easy to get familiar with the system.

Jan 2024
||
(0)
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 or  to see details.

Manager

Operations, Product

The product is very customizable. That is great, but I have a hard time finding clear how-to...

Jan 2024
||
(0)
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Analyst/Coordinator

Product

The main thing I hate about Millenium PowerChart is that it won’t let me generate reports. If I want...

Jan 2024
||
(0)
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Analyst/Coordinator

Operations

Oracle Health trained us, but I don't think they gave us enough training when we first went live....

Jan 2024
||
(0)
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Director

Loyalty, Product, Value

From the clinical side of things, CommunityWorks Clinical Suite has been a bit of a mixed bag. I do...

Jan 2024
||
(0)
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 or  to see details.

Director

Product

Cerner’s data on the back end is poorly maintained. With their databases, they bought a bunch of...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The positive side of CommunityWorks Clinical Suite is that we have an integrated system between our...

Jan 2024
||
(0)
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Director

Relationship, Operations, Value

With CommunityWorks Clinical Suite, we get the benefit of a single, unified system across the entire...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I would honestly tell others not to do Cerner at all. What Cerner showed us when we were making our...

Jan 2024
||
(0)
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 or  to see details.

Director

Relationship

Millennium PowerChart requires a large contingent of administrators to maintain. In recent years,...

Jan 2024
||
(0)
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Director

Culture, Value

With Oracle Health, it seems like everything turns back into a project that costs X number of...

Dec 2023
||
(0)
 Thank you  Helpful

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Director

Loyalty, Operations

We are still trying to implement integrations with Oracle Health, and that is going to be okay. The...

Dec 2023
||
(0)
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 or  to see details.

Director

Relationship

Oracle Health is not exactly proactive. They have user groups, but we really have to be paying...

Dec 2023
||
(0)
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Director

Operations

I would not recommend Oracle Health based on our implementation and support. We had a change in our...

Dec 2023
||
(0)
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 or  to see details.

Director

Culture, Operations

Unfortunately, we are in a long contract with Oracle Health. I would hate for somebody else to do...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

After the go-live with Oracle Health, once we transitioned from the implementation, we began to work...

Dec 2023
||
(0)
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 or  to see details.

Director

Operations

There are underlying frustrations with the overall product quality of CommunityWorks Clinical Suite....

Dec 2023
||
(0)
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 or  to see details.

Director

Operations

Our implementation got moved a few different times, and we got handed a few different project...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Loyalty

The biggest thing right now is that we would love to get away from our third-party vendor for...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The solution’s biggest strength is the fact that we have the patient information across the board....

Dec 2023
||
(0)
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 or  to see details.

CNIO

Loyalty, Product

We are working on the product's ease of use. Some of this is not really the vendor's fault, but we...

Dec 2023
||
(0)
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 or  to see details.

CNIO

Loyalty, Product

Cerner is pretty good at being proactive. We are hopeful that our satisfaction with the vendor will...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Loyalty

There is uncertainty about what Oracle Health is going to do with Cerner in the long term....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

Value

Millennium PowerChart is an EMR, and unless it is an out-of-the-box model, there are typically...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would like the support staff that the vendor has to be familiar with the product. When we have a...

Dec 2023
||
(0)
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Manager

Relationship

The vendor needs to be more responsive. We get a lot of pushback on what they call global changes....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty

Things have gotten better over the last couple of months. I want another product from the vendor in...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

Cerner meets the basics when it comes to interoperability. They can integrate their system, and they...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Product

When I first got to my organization, I was used to having multi-factor authentication for a lot of...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty, Value

We would not purchase CommunityWorks Clinical Suite again because it is terrible.

Dec 2023
||
(0)
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 or  to see details.

COO

Operations

Training for the solution could improve how many people are actually experienced in using the...

Dec 2023
||
(0)
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 or  to see details.

Director

Loyalty

We were very happy clients for quite a while. We were seeing a lot of advancement. When Neal...

Dec 2023
||
(0)
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Director

Relationship, Product

Cerner has lost some of their efficiency to be able to make some of the development improvements...

Dec 2023
||
(0)
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 or  to see details.

Director

Loyalty

Part of the reason we decided to go to another vendor for everything was that Cerner’s revenue cycle...

Dec 2023
||
(0)
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 or  to see details.

Director

Value

Cerner is pretty good with their charging. I'm not sure we have had a big problem with that.

Dec 2023
||
(0)
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 or  to see details.

Director

Operations, Product

On the inpatient side, we were able to see some improvements with something called dynamic...

Dec 2023
||
(0)
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Director

Operations, Product

Cerner had a new system called Workflow MPages, and that piece would have allowed us to do some of...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Culture, Loyalty, Relationship

Things have been better with Cerner since the Oracle Health merger. Oracle Health made some big...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Product

I am very excited to see the adaptations that Oracle Health has made to clinically driven workflows....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Culture, Relationship

Oracle Health is very transparent. They tell us what they haven't done well in the past, like...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The implementation with Cerner was not smooth. When we first got up and running, we had lots of...

Dec 2023
||
(0)
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 or  to see details.

Manager

Relationship

We can't do anything with the product because everything we want to do requires a global change. The...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The training piece is hard because our host site is so hard to communicate with. If Oracle Health...

Dec 2023
||
(0)
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 or  to see details.

Manager

Product

We were spoiled with our previous EHR vendor. If we needed a change to make our lives easier or to...

Dec 2023
||
(0)
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 or  to see details.

Manager

Product

The product isn’t challenging. If someone can click a mouse, they can use it. On the inpatient side,...

Dec 2023
||
(0)
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 or  to see details.

Manager

Relationship

If something is down or if there are issues, our host site communicates with our IS department. Our...

Dec 2023
||