Millennium PowerChart/CommunityWorks Clinicals Commentary
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Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
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User Commentary
Loyalty, Value
If I had to make the choice, I would buy Millennium PowerChart again because our previous product...
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Operations
When we first went live with the system, the training wasn't good. It has changed since then though.
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Loyalty, Operations, Product
The updates we got when we were just under Cerner seemed to be a little cleaner, but the update...
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Culture, Relationship, Product
I don't know what Oracle's vision is. It is difficult to get integrations to work in the system. I...
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Loyalty, Relationship
We are not fans of Oracle Health. We have acquired some Cerner hospitals, and they have basically...
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Culture, Relationship
When I see a demo, I want to see it in production. Oracle Health shows me PowerPoints. That isn't a...
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Loyalty, Relationship
We tell Oracle Health when things are broken, and they sometimes fix the problems. I can't get...
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Product
Oracle Health does not have a robust set of APIs. The APIs they have are limited, and they are often...
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Product
It is extremely hard to integrate with Millennium PowerChart. The solution's APIs are bad. It has...
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Relationship, Value
Oracle Health's support is terrible. They legitimately ignore all of our requests. With children,...
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Product, Value
Millennium PowerChart is fine for an EHR. It isn't great; it is just fine. It is a big platform. I...
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Relationship, Operations, Product
I hate Oracle Health. They are a constant disappointment. The updates they send out mostly break...
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Product
The system is user-friendly. That is likely the case because we have been on it so long, but the...
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Culture, Loyalty, Relationship
With the acquisition by Oracle Health, there has to be much better communication from their...
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Relationship
With the Oracle Health acquisition of Cerner, the company and the EHR aren’t the same as they once...
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Product
We have kind of soured on Cerner in the last year or so. As we have gotten to do our due diligence...
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Value
There are quite a few gaps that we have to fill with third-party integrations, and we have been...
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Loyalty, Relationship
There are so many unknowns with Oracle Health, particularly since they took over for Cerner. We...
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Product
Cerner does not necessarily make it easy to do the yearly upgrades that they require. In fact, we...
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Relationship
It feels like Oracle Health's service has declined since the acquisition of Cerner. They could...
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Value
As long as we are willing to pay for Cerner’s stuff, Cerner seems to be pretty up-to-date with...
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Relationship
Sometimes, Oracle Health promises to release something during a specific quarter, and then they...
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Culture, Value
With Oracle Health, we still have to transition away from Cerner-oriented things. For example, some...
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Product
It amazes me how challenging some of the things in Millennium PowerChart are. I am very adept with...
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Loyalty, Relationship, Product
Oracle Health really understands that we want to have integration. We need our systems to work...
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Loyalty, Relationship
Oracle Health is really making efforts at a lot of levels. We have been reaching out a lot as well....
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Loyalty, Product
The vendor rethought the system's ease of use to make things easier. The vendor didn't take away...
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Loyalty
I am becoming more and more optimistic about Oracle Health and where they are headed in the future....
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Operations, Product
What I like about Millennium PowerChart is its ease of use. It is very user-friendly for data...
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Relationship, Product
I like Millennium PowerChart, but I have always been a Cerner customer, so in the years I have been...
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Product
CommunityWorks Clinical Suite's biggest strength is with consolidation. We don't have a dialysis...
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Loyalty, Value
I am sure that everyone has heard about the big, beautiful bill that is supposed to give a lot of...
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Operations, Product, Value
I wouldn't buy CommunityWorks Clinical Suite again. The system has been a struggle for our staff...
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Relationship
When we were on our previous EHR, we had people who we could call up to discuss problems and resolve...
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Loyalty, Product
We have actually had to pull our dialysis unit out of our EHR in the last couple of months because...
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Relationship, Operations
Oracle Health does updates pretty often. However, I feel like Oracle Health's development road map...
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Value
The biggest thing Oracle Health could do to improve would be to stop nickel-and-diming. We recently...
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Loyalty
Oracle Health is actually rolling out a clinical AI so that doctors will basically be able to talk...
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Product
Millenium PowerChart's road map looks fine and aligns with our organization's goals, but the...
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Relationship, Product
Oracle Health does routine updates, and eventually, they do find and fix bugs. The problem is that...
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Value
When we integrate third-party applications with Oracle Health, the integration is usually not right....
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Loyalty, Relationship
We are leaving Millennium PowerChart because it just hasn't been great since Oracle Health took...
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Value
Millennium PowerChart is too complex and customized for people to use all of the bells and whistles...
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Culture
Other folks who use the clinical pieces of the system said that they thought the system was going to...
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Product
The releases and updates for the system, especially the quarterly and annual ones, will always break...
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Operations
Oracle Health has pretty decent training. Additionally, we have good contacts at Oracle Health. We...
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Loyalty, Product
I probably wouldn't buy the system again because the system we had in the past had a general ledger,...
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Value
There are fees for everything, but Oracle Health tends to have expertise to make things happen when...
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Loyalty
My future satisfaction with the system will hopefully go up. We have a lot of irons in the fire...
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Value
There are additional usage fees with the system. Oracle Health charges for some simple integration...
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Product
The system's interoperability is satisfactory. We are able to get the things we need to meet...
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Product
We have looked at another EHR, Millennium PowerChart has fallen short in a lot of areas. A big miss...
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Relationship
Oracle Health has just had horrible product support and functionality. They are way behind the...
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Relationship
Executive involvement doesn't exist with Oracle Health. There has never been a relationship with...
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Relationship, Product
Oracle Health hasn’t really given us any clear direction, even when we are trying to do assessments....
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Culture, Loyalty
The future state of Millennium PowerChart is evolving. We are being told that Oracle Health is going...
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Operations
The training for Millennium PowerChart was not very good. It was basically a quick introduction, and...
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Culture, Operations
The implementation, training, and transition from Cerner to Oracle Health was a challenge because...
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Culture
The decision from our health system to move to Oracle Health was based on meeting requirements at...
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Operations, Product
Oracle Health has more of a billing focus than a clinical workflow focus. So that has been the...
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Loyalty, Product
Overall, I'm very optimistic about Oracle Health’s EHR strategy, as opposed to years past. There are...
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Culture
It has taken a while to work around contract negotiations with Oracle Health. The contracts are...
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Loyalty, Relationship, Product
Integration with third parties has been hard. We have a couple of examples of FHIR applications that...
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Loyalty, Relationship
If we purchased a system today, it likely wouldn't be on the Oracle Health platform. That is...
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Relationship, Product
The interoperability ecosystem is so much easier within the Epic framework. A lot of our physicians...
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Relationship
There are multiple layers of Oracle Health’s normal support process. There is a lot of shuffling of...
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Loyalty
It has been a while since the acquisition of the solution by Oracle Health, and it has taken a lot...
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Product
Behavioral health is not well supported in the product, and Millennium PowerChart is clunky to use.
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Product
Millennium PowerChart's integration and functionality haven't been developed to the extent of an...
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Relationship
We don't even know who Oracle Health's executives are anymore. We don't know their plans,...
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Value
If I want an interface written by Oracle Health, then it is going to cost me thousands of dollars....
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Culture, Relationship
Cerner was acquired by Oracle Health, and since that acquisition, the vendor's customer service has...
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Loyalty
We need Oracle Health to be successful. I don't want them to be a monopoly, but they are not...
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Product
Now and again, Oracle Health rolls out changes that are actually unhelpful. One of the things that...
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Product
The biggest strength of CommunityWorks Clinical Suite is that it generally has decent usability if...
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Product
The biggest weakness and limitation of CommunityWorks Clinical Suite by far is the limited amount of...
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Product
We integrate CommunityWorks Clinical Suite with our pharmacy surveillance tool, and honestly, the...
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Relationship
Oracle Health has been slow to improve and update. I could give them a list of things they need to...
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Value
With Oracle Health, we get charged for everything.
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Relationship
Oracle Health has gotten better over the years. The biggest thing that we have seen is that their...
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Operations
We have an implementation going on right now with Millennium PowerChart, and it has been a...
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Culture, Loyalty
With Oracle Health, we buy different modules at different times, and then Oracle Health wants us to...
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Product
Millennium PowerChart has been fine. We have not really had trouble getting packages or anything...
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Loyalty, Relationship
Oracle Health has new technology coming, but they are not delivering like they say they are going...
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Product
We are using a lot of third parties in the revenue cycle space. It seems like Oracle Health’s...
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Relationship, Product
There is not much transparency to Oracle Health’s road map, and we would like to see pure...
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Relationship
Most of the providers do like the functionality in CommunityWorks Clinical Suite. Oracle Health does...
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Relationship
Our person from Oracle Health never really engages with regular calls. I know some hospitals have a...
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Loyalty, Product
We are going with a third-party application because CommunityWorks Clinical Suite has no nursing...
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Relationship, Operations
We have actively been putting in more and more tickets to Oracle Health; upgrades would be great....
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Culture, Operations, Product
CommunityWorks Clinical Suite was promoted as being able to do a lot of things, but it can't do all...
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Relationship
When we wanted to integrate a third-party app with CommunityWorks Clinical Suite, the easy part was...
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Loyalty, Relationship
Oracle Health is getting better at keeping their promises, but they generally haven't kept up with...
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Relationship, Product
Part of the problem with Oracle Health is that we are going live with the vendor's digital front...
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Loyalty, Product
Oracle Health is doing some good work with overlaying AI onto their existing base product. Their...
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Culture, Value
At one point, we were told that Oracle Health was going to provide services for their HealtheIntent...
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Product
Physicians don't have to go digging through Millennium PowerChart. If they wanted to see lab or...
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Operations, Product
I have been working with Oracle Health for a long time, and it is a lot easier to use Millennium...
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Culture, Relationship, Value
We have individual teams that support us with Millennium PowerChart. We would only go to Oracle...
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Relationship
Oracle Health has some good client-accountable executives. They have some good people with good...
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Operations
We did most of the implementation of Millennium PowerChart upgrades ourselves because we just didn't...
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Relationship, Value
Oracle Health has had a lot of changes in the way their support structure is. When it comes to...
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Culture, Loyalty
A few years ago, we went through a selection process to determine things when our multiyear contract...
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Relationship
Since Cerner was acquired by Oracle Health, the vendor has been gradually changing their support...
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Culture, Value
Oracle Health wants to charge us for every little thing. We always have to buy something to get a...
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Loyalty, Product
Oracle Health’s whole current patient portal is the weakest on the market right now. The only way to...
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Relationship, Value
Our organization feels like we don't get the value for what we have paid for. Oracle Health has...
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Culture, Relationship, Operations
We tried with Oracle Health to integrate third-party applications, and their response was that they...
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Loyalty
I showed my leadership team a report that with CommunityWorks Clinical Suite, we were jumping from a...
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Product, Value
When it comes to signature paths, at least with our former EHR vendor, we had a top signature path,...
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Loyalty, Operations, Value
I would not buy CommunityWorks Clinical Suite again. When we did a poll, we went through different...
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Operations
Oracle Health is not proactive. We are waiting for the honeymoon period to go away, and we will see...
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Product
The nurses are not thrilled with the new system. There are too many screens and too many clicks. Our...
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Operations, Product
As an educator for Cerner at my facility, I find that many of the end users are frustrated that the...
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Product
From a data collection perspective, we are able to mine data and create reports from CommunityWorks...
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Operations
All the training from Oracle Health is done online from a clinical standpoint. We have our own team...
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Value
Oracle Health charges for every little thing that they can. If there is something that I need, like...
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Product
CommunityWorks Clinical Suite is fairly easy to use. There are things that make it a bit more...
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Product
Anybody in the organization can access a patient's record in the solution at any time from anywhere,...
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Relationship
Typically, I reach out to Oracle Health directly with a service request. If there is something super...
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Relationship, Product
We definitely drive what we need and push for what we need. We try to make changes proactively, and...
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Relationship, Product
Oracle Health is pretty good at releasing regular updates for CommunityWorks Clinical Suite, but the...
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Relationship, Product
Oracle Health could improve integration with other programs or other tools. For example, our...
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Relationship
It takes forever for the vendor to complete a service request. We recently had one that lasted...
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Product
Everything with CommunityWorks Clinical Suite seems to break, and there are constant issues. It just...
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Loyalty, Relationship
Since we are moving away from Cerner, Cerner isn't aligned with our needs at all. My understanding...
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Value
We don't need most of the new technology that Oracle Health comes up with. Even if we do need...
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Product, Value
I am not a big fan of Oracle Health's update release process. Every time Oracle Health comes out...
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Relationship, Product
Oracle Health is easy to work with sometimes when it comes to third-party integrations, but other...
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Loyalty, Relationship
The main driving factor in our choice to replace Millennium PowerChart was lost confidence in...
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Loyalty, Product
I wouldn’t buy CommunityWorks Clinical Suite again because interoperability is a real challenge....
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Loyalty, Relationship
Oracle Health has some work to do with CommunityWorks Clinical Suite and the support surrounding it....
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Relationship
Organizations can contract with Oracle Health for engagement with executives, and if we pay for...
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Operations, Product
CommunityWorks Clinical Suite has been a great product. We have only been live for a short time, and...
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Operations, Product
The problem with the update and release process is that we have multiple organizations within our...
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Operations
We are given stuff from Cerner in advance of the implementations, and we can print it out and let...
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Operations
Cerner needs to improve by having ongoing, mandatory training to go over updates every several...
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Relationship
When we put in a request for Millennium PowerChart, Cerner sends a ticket right away that says they...
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Product
Millennium PowerChart is not very user-friendly in terms of communication between nursing and...
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Product
We have to have documentation for our state law, and Millennium PowerChart captures everything we...
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Relationship, Product
Oracle Health has made some improvements in telling us what their quick wins are. I have worked with...
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Culture, Value
With Oracle Health, there are sometimes functionalities that would be very useful, but we can't get...
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Operations
Oracle Health does in-person training. There is a trainer who trains our physicians who does an...
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Loyalty, Product
Sometimes, the system has lag time. The vendor doesn't have everything up on the cloud yet, and that...
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Relationship, Product
Most people have Epic's systems. It can be a challenge to integrate information with outside...
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Relationship, Product
Oracle Health has some solutions that are very forward thinking. The vendor also has a very solid...
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Relationship, Product
Oracle Health has a good system for substance alerts, and they are very focused on outcomes....
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Operations, Product
Millennium PowerChart has a lot of different ways to do things, and those ways aren't always...
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Relationship
The vendor's on-site support is great, but we often have to call the vendor's help desk people....
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Operations, Product
Oracle Health's timelines get stretched out quite a bit sometimes, and that can't always be helped,...
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Product
Overall, Millennium PowerChart is a good tool, but it could be better. It has all the needed...
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Relationship
What I hear from our IT resources is that when they put in service requests, they don't get timely...
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Loyalty, Product
Things with Millennium PowerChart are pretty rough for us right now, but a lot of that is our own...
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Loyalty
Oracle Health’s data analytics and platforms are a mixed bag. What Oracle Health has given us is...
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Operations
Our implementation didn't go well. Oracle Health pretty much terminated their own implementation...
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Relationship
Oracle Health is proactive. They keep the code and Citrix up-to-date. The technical team is very...
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Relationship
Oracle Health must wrap their head around global additions. They get lots of answers, and the...
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Culture, Value
Oracle Health delivers new technology that meets our needs, but the cost-effectiveness of it is the...
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Value
A couple of years into using multiple offerings from Oracle Health, we have not realized much in...
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Relationship
The way we talk to Oracle Health about the problems our domain is having has helped some with Oracle...
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Product
We do excellent care with CommunityWorks Clinical Suite. The documentation flows regardless of...
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Relationship
There has been a shift in Oracle Health’s executive involvement over the last year. Our client...
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Relationship
A new test we ask Oracle Health for must go through a global group because of Oracle Health’s...
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Loyalty
With Oracle Health, there is a cultural change. We signed when Cerner was Cerner, and now Cerner is...
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Loyalty
We are only a couple of years in with Oracle Health. The clinical benefits have definitely been...
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Product
Millennium PowerChart is really the only EHR that I have worked with in great detail. I don't...
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Operations, Product
I think that Millennium PowerChart is pretty easy to use, but there are some roadblocks that my...
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Product
I wish Millennium PowerChart had a better interface with our automated dispensing cabinet system. I...
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Loyalty, Product
I wish that the physical workable area in Millennium PowerChart were bigger. The system has huge...
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Product
I wish there were a way in Millennium PowerChart for us to search order sets and things that are...
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Relationship
I don't really contact Oracle Health directly for support, but they will get their field service...
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Loyalty, Product, Value
I recently had a very frustrating experience with CommunityWorks Clinical Suite. Unfortunately, that...
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Product
A lot of the functionality in CommunityWorks Clinical Suite isn't there. There are dictation...
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Loyalty, Product
If an item in CommunityWorks Clinical Suite needs a cosignature from a physician, if someone places...
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Product
At my previous job, we went from having a system where we could do quite a bit of what we wanted,...
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Culture, Relationship
We recently had an urgent request for CommunityWorks Clinical Suite. It was a pretty simple build....
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Loyalty
Oracle Health is trying to add lots of functionality to the system. They have certainly started...
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Relationship
Oracle Health's service staff members don't really understand the system as well as they should....
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Loyalty, Value
The only benefit to the system is that it gives organizations a cloud implementation for less money...
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Product
Some nursing information can be difficult to find in Millennium PowerChart. That comes from users...
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Relationship, Value
We have had some delays of several weeks in getting responses about system changes or requests for...
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Product
Millennium PowerChart is user friendly, and it is easy to find information in the system for the...
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Relationship, Product
Oracle Health needs to improve their overall communication. They aren't good at providing...
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Operations
We haven't really received any training from Oracle Health on the system since its initial go-live....
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Loyalty, Relationship
When we use Oracle Health's web support, the system will log a ticket. Then, someone will get...
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Value
We have talked to Oracle Health about the interfaces of applications, but to get things like that...
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Operations, Product
Navigating the system can be a bit of a clunky process. I would like to see more things on the...
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Loyalty, Product
I would buy Millennium PowerChart again because it is what I am used to. Its quality is pretty good....
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Value
Our organization has a pretty good connection with Oracle Health. I know of one instance where...
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Relationship, Product
Millennium PowerChart is a pretty big application that requires multiple teams at Oracle Health to...
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Product
I would like Millennium PowerChart to have easier integration with smartphone OS apps and devices.
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Operations, Product
I would tell someone thinking about implementing Millennium PowerChart that Oracle Health lets us...
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Operations
Oracle Health could give us resources so we can manage implementations on our own.
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Culture, Product
Since the vendor was bought by Oracle Health, they have changed their strategy from what we were...
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Relationship, Product
With CommunityWorks Clinical Suite, I'm testing a new workflow for something that has not yet come...
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Loyalty, Relationship, Product
There is a new regulatory requirement for Medicare that involves a change of admission type from...
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Relationship
For CommunityWorks Clinical Suite, the vendor’s proactive service is mixed. They are proactive with...
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Relationship
Ever since the vendor switched to Oracle Health, it seems like the majority of their call center...
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Relationship
CommunityWorks Clinical Suite has changed since the vendor became Oracle Health, and I don't feel...
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Operations, Product
With CommunityWorks Clinical Suite, we have a few big coding upgrades every year. We have regular...
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Relationship
The benefit of having Cerner as a whole for their regulatory team is that any time there are new CMS...
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Culture, Value
With CommunityWorks Clinical Suite, if we have any interfaces that we need to have built, those cost...
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Loyalty, Relationship
Oracle Health hasn't delivered. It has been a waiting game since they took over Cerner. We have been...
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Loyalty, Product
In this day and age, we should be getting a lot more features with Millennium PowerChart. There have...
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Relationship
The first problem with Oracle Health's executive involvement is that there is huge turnover. There...
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Operations
Oracle Health's implementation services for the last upgrade of Millennium PowerChart were middle of...
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Loyalty, Relationship
The Oracle Health team has changed their methodology and is much better at delivering on their...
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Operations, Product
There is some new functionality in Millennium PowerChart that is cloud based, and those...
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Loyalty, Relationship
Oracle Health’s portal needs work, but the vendor is working on it, and it is going to be beautiful....
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Relationship
I don't know that we do a lot of phone and web support with Oracle Health. There is a hotline we can...
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Relationship, Operations
The transition to Oracle Health has been difficult in terms of the vendor's consulting talent....
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Operations
Oracle Health's training doesn't exist. The vendor doesn't really have any ongoing training for us....
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Relationship, Product
In the system, Oracle Health has started to deliver some of their AI components. However, other than...
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Culture, Loyalty
There is uncertainty about where Oracle Health is going. The vendor has made the announcement that...
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Value
Oracle Health absolutely, positively, affirmatively does not keep all their promises. We are now...
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Loyalty
I am more optimistic about Millennium PowerChart than I have ever been. And I am just about as...
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Product
The scope of Millennium PowerChart is so big that it is hard for the system to meet all our needs...
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Product
Millennium PowerChart is enormous. There is so much to it. Trying to rein that in is a really heavy...
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Operations, Product
The training for Millennium PowerChart was not great for me. But I don't know who to blame....
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Product
Millennium PowerChart has a lot of data. We can see a lot more now. Our previous EHR was difficult...
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Product
We have had some glitches, but generally the system can be counted on to run predictably and...
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Product
What I would like to see improved is the ability to integrate the specialty-specific software so we...
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Loyalty
Right now, Oracle Health really needs to show us the path and the cost for what they envision for...
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Culture, Loyalty, Product
We make Millennium PowerChart work. The problems that we have aren't about Millennium PowerChart;...
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Loyalty, Value
One of our facilities has been a longtime Cerner customer, but we have an old revenue cycle system...
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Product
I have used other EHRs, and my favorite was one that was specific to my specialty. It was easy to...
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Product
The labs are integrated with Millennium PowerChart, so that part is good, and there have been...
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Product
One problem with working for a large organization like Cerner is that they want one product that is...
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Relationship
Cerner’s support has been good. When we made changes, we had lots of people sent from Cerner to be...
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Loyalty, Product
We are still using Millennium PowerChart to do charting and things like that. We are trying to look...
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Relationship, Product
Oracle Health doesn't keep their promises. They just kind of minimize everything. They are skating...
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Loyalty
Oracle Health is just a money pit. The more we ask them why they haven't captured anything, the more...
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Operations
The implementation of Millennium PowerChart went fairly well.
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Product
Most of the promises Oracle Health hasn't kept have been around the portal and integration. A lot of...
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Loyalty, Relationship
The vendor is working to develop a relationship that might get us new items quicker than we have...
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Relationship
We ask the vendor for things, and everything gets pushed off. It takes a long time to get our...
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Operations, Product
We haven't had the best of luck for what we need Millennium PowerChart for. I don't know how the...
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Loyalty, Product
Millennium PowerChart seems to be a really solid EHR platform, and we have been on it for years, so...
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Culture, Loyalty
Cerner is hinting at a new version that will be very heavy on artificial intelligence and voice...
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Relationship
Generally, Oracle Health does a good job at being proactive, but we have had a couple of upgrades...
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Loyalty
We chose to leave Millennium PowerChart because we had been on Cerner for a long time and really...
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Relationship, Operations
We have messed up the system. I would not buy the version that we have right now again, but that is...
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Relationship, Product, Value
The interoperability has been pretty fantastic. It has improved over time, and Oracle Health has...
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Loyalty, Operations
I don't feel like the system is super intuitive. We have to take on a bunch of updates that we are...
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Operations, Product
I don't really mind Cerner. I like their program better than the program we had before, but I don't...
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Product
Millennium PowerChart seems the same to me as it was when I first started with it many years ago,...
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Product
Some people I work with don't use Millennium PowerChart a lot, but when they do, they don't like it...
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Value
Millennium PowerChart allows us to have the highest quality scores we have ever had. It allows us to...
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Loyalty, Relationship
We feel very positive about Oracle Health. The relationship is like parenting; if someone is engaged...
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Loyalty
I don't necessarily think that the new Oracle Health clinical AI tool is going to add value for us...
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Loyalty
Nobody at Oracle Health has talked to me or my team about the new EHR other than hearing about it at...
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Loyalty, Relationship, Product
It seems like Oracle Health has cut a lot of people who worked on remote hosting. Oracle acquired...
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Product
The capability for our clinicians in Millennium PowerChart is very good because the system is highly...
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Relationship
From a support perspective, Oracle Health's response times vary. Sometimes we will get a response in...
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Loyalty
Oracle Health’s technology is strong. With their vision, they are definitely headed in the right...
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Operations
Most of the implementations we have done with Oracle Health over the last year have been hard or...
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Relationship, Product
Cerner has been a mess ever since they acquired Siemens Health Services about a decade ago. They...
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Relationship
The individual from Oracle Health who we get to work with every day is a stand-up individual, and...
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Loyalty
For a long time, Cerner lost their way, and a majority of their customers felt like the vendor...
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Value
Oracle Health does charge us for every little thing, but they are getting better. They are starting...
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Relationship
Oracle Health does not keep all their promises, particularly with SLAs for services provided. They...
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Operations
As far as training goes, Oracle Health has self-service resources available, and I'm frustrated with...
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Product
My biggest frustration with Oracle Health is that we have found out that they have around a dozen...
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Culture, Loyalty, Value
Our organization went with CommunityWorks Clinical Suite because it was cheap. CommunityWorks...
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Culture, Loyalty
Our expectations of service based on what the vendor sold us and what we received do not line up, so...
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Loyalty
If I had to bet on it, I would guess that we will still be with Oracle Health in three to five...
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Relationship
Oracle Health’s support staff is very siloed. They know what they know, and they don't know what...
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Product
After an upgrade, Oracle Health gives us a little blurb about it when we open up Millennium...
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Loyalty
One issue is that there are many different ways to chart each metric in Millennium PowerChart. When...
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Product
Every time I open up a chart, I have to backdate it, though that may be specific to how the vendor...
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Loyalty
With Oracle Health’s new EHR, it should be revolutionized from an outpatient perspective because...
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Loyalty, Relationship
Oracle Health is trying. We can feel it. The executives are starting to talk with us and listen to...
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Loyalty, Product
The product is stable, but it has been a while since we saw much development. Oracle Health is...
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Operations
With Oracle Health, we got the training, then we took over and did our own training.
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Loyalty, Relationship
We have been with Oracle Health for decades. In recent years, they have not kept their promises....
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Relationship, Operations
Oracle Health is still struggling with their support process. For example, with an upgrade that we...
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Loyalty, Relationship, Product
Oracle Health is focused on keeping everybody in the fold, and the vendor is trying to not keep...
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Loyalty, Relationship, Product
I haven't been this impressed and positive about something with the name Cerner attached to it in...
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Loyalty
Oracle Health's new EHR will replace Millennium PowerChart, but the new system will sit on the same...
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Relationship
We do pretty well with Oracle Health. Overall, we are pretty happy. CommunityWorks Clinical Suite...
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Relationship
Sometimes Oracle Health's support is a little sketchy. It is maybe a little better than a year ago....
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Culture, Loyalty, Value
We looked into Epic's system a little recently because all of the facilities around us that we...
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Relationship, Product
The biggest downfall I see from Cerner is if we need specific things for our facility, it can be a...
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Value
Since the vendor switched from Cerner to Oracle Health, we have definitely seen a change in pricing...
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Product
For the most part, Oracle Health does a good job with integration. Some of the quality reporting has...
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Relationship, Operations
The vendor has resources for education, but trying to find the specific thing we are looking for can...
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Product
Millennium PowerChart is click heavy, and the workflows are not complete. Oracle Health doesn't go...
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Loyalty, Product
With their releases, Oracle Health struggles with chasing deadlines instead of focusing on quality....
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Loyalty, Product
Oracle Health is making some changes to the workflow pages in Millennium PowerChart so that for the...
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Loyalty
We are very excited about the new EHR that Oracle Health showed at their conference. It isn't based...
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Value
The problem with whether I would recommend Millennium PowerChart is the overall value in terms of...
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Relationship, Operations, Product
Oracle Health did an update for the solution, and it seems like that went okay, although they had to...
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Product
The end users find some of the functionality to be difficult to navigate and not user-friendly. When...
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Relationship
There are a lot of moving parts behind the scenes in Cerner's system with integration and various...
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Relationship, Product
Cerner's RIS is rock solid and does what we need. We experience some issues whenever there are...
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Operations
With Cerner, a lot of the time, we are trained in a hand-me-down manner, where we are shown how a...
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Operations, Product
I have only dealt with Cerner's RIS, so I know it inside and out, and I can only see us using that...
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Culture
We are trying to step away from Oracle Health. They are very much focused on quarterly expectations...
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Operations, Value
Oracle Health has a premier pass that provides access to a lot of training classes, and it is what...
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Product
The feedback that I get from physicians and nurses about Millennium PowerChart is that it is the...
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Loyalty
There are a lot of C-suite people who are Oracle Health shops that are very unsure about what Oracle...
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Relationship
Oracle Health’s support is something I have to get involved in way too often, and I normally have to...
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Relationship
We would like Oracle Health to be proactive and reach out to us about technology deprecations. We...
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Product
There is a lack of standardization in Millennium PowerChart. The vendor will put out a tool, like an...
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Product
Millennium PowerChart is not a terrible tool, but it isn't great. I haven't seen anything innovative...
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Operations
During our last upgrade, we scheduled downtime, and several hours into it, Oracle Health finally...
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Operations, Product
Once users get trained on Millennium PowerChart and get the hang of it, it isn't that horrible to...
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Relationship
Oracle Health’s support is fine and good. At my level, Oracle Health’s proactivity is fine. They do...
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Operations
During the implementation of a specific upgrade, Oracle Health was very good with sticking to the...
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Product
In terms of new technology, Oracle Health has a paging system that is integrated with our EMR. The...
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Product
Millennium PowerChart is very simple for us, and that is the way it should be. We go into Millennium...
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Product
I would like to develop my own query templates in Millennium PowerChart, but that is something that...
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Product
The limitation of Oracle Health is that most health systems out there use Epic. I would recommend...
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Product
Millenium PowerChart is exceptionally user friendly. Coders can find what they need in the right...
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Product
From a managerial standpoint, I like Millenium PowerChart because I can go back in, see when things...
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Operations, Product
The concern with Millennium PowerChart is not with the product; it is with our IT people. They just...
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Product
I like that Millennium PowerChart pulls data into an infection prevention summary. I don't know...
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Product
One thing that really bugs me about Millennium PowerChart is that I can go to results review and go...
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Product
The one thing with Millennium PowerChart that I absolutely dislike is that I cannot create my own...
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Loyalty, Value
We aren't moving away from Oracle Health because of Millennium PowerChart, per se. This change is an...
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Relationship, Product, Value
There is some good utility in Millennium PowerChart, and it takes care of a lot of things that other...
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Relationship
I know our senior leadership has conversations with Oracle Health, but it is mostly to yell at them.
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Product
The best quality of Millennium PowerChart is that it is integrated with most of our other...
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Operations, Product
Millennium PowerChart is not the easiest EHR to use. It requires a lot of training for someone to be...
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Loyalty, Relationship
There is not a ton of executive support, at least in our case. We have had very limited executive...
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Relationship, Product
Most of the enhancements that we take related to Millennium PowerChart are things that we have to...
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Operations, Value
Almost all of Oracle Health’s training is at a cost, and we still have to localize it. So even when...
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Culture, Loyalty, Value
Millennium PowerChart is an extremely expensive product compared to other EHRs of a similar size,...
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Product
I don't do too much in Millennium PowerChart. I mostly just enter notes, look at blood work, and...
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Product
Millennium PowerChart just has a lot of different areas where documentation can be entered so that...
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Product
It is difficult to find things in Millennium PowerChart, and there is nowhere to chart things. There...
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Product
The one downfall of Millennium PowerChart in my role is that I monitor the patients in different...
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