Millennium PowerChart/CommunityWorks Clinicals Commentary
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User Commentary

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Director

Product

Some nursing information can be difficult to find in Millennium PowerChart. That comes from users...

May 2025
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Director

Relationship, Value

We have had some delays of several weeks in getting responses about system changes or requests for...

May 2025
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Director

Product

Millennium PowerChart is user friendly, and it is easy to find information in the system for the...

May 2025
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Director

Relationship, Product

Oracle Health needs to improve their overall communication. They aren't good at providing...

Apr 2025
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Director

Operations

We haven't really received any training from Oracle Health on the system since its initial go-live....

Apr 2025
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Director

Loyalty, Relationship

When we use Oracle Health's web support, the system will log a ticket. Then, someone will get...

Apr 2025
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Director

Value

We have talked to Oracle Health about the interfaces of applications, but to get things like that...

Apr 2025
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Nurse

Operations, Product

Navigating the system can be a bit of a clunky process. I would like to see more things on the...

Apr 2025
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Nurse

Loyalty, Product

I would buy Millennium PowerChart again because it is what I am used to. Its quality is pretty good....

Apr 2025
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Nurse

Value

Our organization has a pretty good connection with Oracle Health. I know of one instance where...

Apr 2025
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Nurse

Relationship, Product

Millennium PowerChart is a pretty big application that requires multiple teams at Oracle Health to...

Mar 2025
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Nurse

Product

I would like Millennium PowerChart to have easier integration with smartphone OS apps and devices.

Mar 2025
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Nurse

Operations, Product

I would tell someone thinking about implementing Millennium PowerChart that Oracle Health lets us...

Mar 2025
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Nurse

Operations

Oracle Health could give us resources so we can manage implementations on our own.

Mar 2025
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Director

Culture, Product

Since the vendor was bought by Oracle Health, they have changed their strategy from what we were...

Mar 2025
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Director

Relationship, Product

With CommunityWorks Clinical Suite, I'm testing a new workflow for something that has not yet come...

Mar 2025
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Director

Loyalty, Relationship, Product

There is a new regulatory requirement for Medicare that involves a change of admission type from...

Mar 2025
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Director

Relationship

For CommunityWorks Clinical Suite, the vendor’s proactive service is mixed. They are proactive with...

Mar 2025
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Director

Relationship

Ever since the vendor switched to Oracle Health, it seems like the majority of their call center...

Mar 2025
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Director

Relationship

CommunityWorks Clinical Suite has changed since the vendor went with Oracle Health, and I don't feel...

Mar 2025
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Director

Operations, Product

With CommunityWorks Clinical Suite, we have a few big coding upgrades every year. We have regular...

Mar 2025
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Director

Relationship

The benefit of having Cerner as a whole for their regulatory team is that any time there are new CMS...

Mar 2025
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Director

Culture, Value

With CommunityWorks Clinical Suite, if we have any interfaces that we need to have built, those cost...

Mar 2025
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CMIO

Loyalty, Relationship

Oracle Health hasn't delivered. It has been a waiting game since they took over Cerner. We have been...

Mar 2025
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CMIO

Loyalty, Product

In this day and age, we should be getting a lot more features with Millennium PowerChart. There have...

Mar 2025
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CMIO

Relationship

The first problem with Oracle Health's executive involvement is that there is huge turnover. There...

Mar 2025
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CMIO

Operations

Oracle Health's implementation services for the last upgrade of Millennium PowerChart were middle of...

Mar 2025
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VP/Other Executive

Loyalty, Relationship

The Oracle Health team has changed their methodology and is much better at delivering on their...

Mar 2025
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VP/Other Executive

Operations, Product

There is some new functionality in Millennium PowerChart that is cloud based, and those...

Mar 2025
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VP/Other Executive

Loyalty, Relationship

Oracle Health’s portal needs work, but the vendor is working on it, and it is going to be beautiful....

Mar 2025
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VP/Other Executive

Relationship

I don't know that we do a lot of phone and web support with Oracle Health. There is a hotline we can...

Mar 2025
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CIO

Relationship, Operations

The transition to Oracle Health has been difficult in terms of the vendor's consulting talent....

Mar 2025
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CIO

Operations

Oracle Health's training doesn't exist. The vendor doesn't really have any ongoing training for us....

Mar 2025
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CIO

Relationship, Product

In the system, Oracle Health has started to deliver some of their AI components. However, other than...

Mar 2025
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CIO

Culture, Loyalty

There is uncertainty about where Oracle Health is going. The vendor has made the announcement that...

Mar 2025
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CIO

Value

Oracle Health absolutely, positively, affirmatively does not keep all their promises. We are now...

Mar 2025
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CIO

Loyalty

I am more optimistic about Millennium PowerChart than I have ever been. And I am just about as...

Mar 2025
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Analyst/Coordinator

Product

The scope of Millennium PowerChart is so big that it is hard for the system to meet all our needs...

Mar 2025
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Analyst/Coordinator

Product

Millennium PowerChart is enormous. There is so much to it. Trying to rein that in is a really heavy...

Mar 2025
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Analyst/Coordinator

Operations, Product

The training for Millennium PowerChart was not great for me. But I don't know who to blame....

Mar 2025
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Analyst/Coordinator

Product

Millennium PowerChart has a lot of data. We can see a lot more now. Our previous EHR was difficult...

Mar 2025
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VP/Other Executive

Product

We have had some glitches, but generally the system can be counted on to run predictably and...

Mar 2025
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VP/Other Executive

Product

What I would like to see improved is the ability to integrate the specialty-specific software so we...

Mar 2025
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CIO

Loyalty

Right now, Oracle Health really needs to show us the path and the cost for what they envision for...

Mar 2025
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CIO

Culture, Loyalty, Product

We make Millennium PowerChart work. The problems that we have aren't about Millennium PowerChart;...

Mar 2025
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CIO

Loyalty, Value

One of our facilities has been a longtime Cerner customer, but we have an old revenue cycle system...

Mar 2025
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VP/Other Executive

Product

I have used other EHRs, and my favorite was one that was specific to my specialty. It was easy to...

Mar 2025
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VP/Other Executive

Product

The labs are integrated with Millennium PowerChart, so that part is good, and there have been...

Mar 2025
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VP/Other Executive

Product

One problem with working for a large organization like Cerner is that they want one product that is...

Mar 2025
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VP/Other Executive

Relationship

Cerner’s support has been good. When we made changes, we had lots of people sent from Cerner to be...

Mar 2025
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Director

Loyalty, Product

We are still using Millennium PowerChart to do charting and things like that. We are trying to look...

Mar 2025
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Director

Relationship, Product

Oracle Health doesn't keep their promises. They just kind of minimize everything. They are skating...

Mar 2025
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Director

Loyalty

Oracle Health is just a money pit. The more we ask them why they haven't captured anything, the more...

Mar 2025
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Manager

Operations

The implementation of Millennium PowerChart went fairly well.

Mar 2025
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Manager

Product

Most of the promises Oracle Health hasn't kept have been around the portal and integration. A lot of...

Mar 2025
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Director

Loyalty, Relationship

The vendor is working to develop a relationship that might get us new items quicker than we have...

Mar 2025
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Director

Relationship

We ask the vendor for things, and everything gets pushed off. It takes a long time to get our...

Mar 2025
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Director

Operations, Product

We haven't had the best of luck for what we need Millennium PowerChart for. I don't know how the...

Mar 2025
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Director

Loyalty, Product

Millennium PowerChart seems to be a really solid EHR platform, and we have been on it for years, so...

Mar 2025
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Director

Culture, Loyalty

Cerner is hinting at a new version that will be very heavy on artificial intelligence and voice...

Mar 2025
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Director

Relationship

Generally, Oracle Health does a good job at being proactive, but we have had a couple of upgrades...

Mar 2025
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Director

Loyalty

We chose to leave Millennium PowerChart because we had been on Cerner for a long time and really...

Mar 2025
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Manager

Relationship, Operations

We have messed up the system. I would not buy the version that we have right now again, but that is...

Mar 2025
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Manager

Relationship, Product, Value

The interoperability has been pretty fantastic. It has improved over time, and Oracle Health has...

Mar 2025
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Manager

Loyalty, Operations

I don't feel like the system is super intuitive. We have to take on a bunch of updates that we are...

Mar 2025
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Analyst/Coordinator

Operations, Product

I don't really mind Cerner. I like their program better than the program we had before, but I don't...

Mar 2025
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Analyst/Coordinator

Product

Millennium PowerChart seems the same to me as it was when I first started with it many years ago,...

Mar 2025
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Analyst/Coordinator

Product

Some people I work with don't use Millennium PowerChart a lot, but when they do, they don't like it...

Mar 2025
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CIO

Value

Millennium PowerChart allows us to have the highest quality scores we have ever had. It allows us to...

Feb 2025
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CIO

Loyalty, Relationship

We feel very positive about Oracle Health. The relationship is like parenting; if someone is engaged...

Feb 2025
||
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CIO

Loyalty

I don't necessarily think that the new Oracle Health clinical AI tool is going to add value for us...

Feb 2025
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CIO

Loyalty

Nobody at Oracle Health has talked to me or my team about the new EHR other than hearing about it at...

Feb 2025
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CIO

Loyalty, Relationship, Product

It seems like Oracle Health has cut a lot of people who worked on remote hosting. Oracle acquired...

Feb 2025
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CIO

Product

The capability for our clinicians in Millennium PowerChart is very good because the system is highly...

Feb 2025
||
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Director

Relationship

From a support perspective, Oracle Health's response times vary. Sometimes we will get a response in...

Feb 2025
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Director

Loyalty

Oracle Health’s technology is strong. With their vision, they are definitely headed in the right...

Feb 2025
||
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Director

Operations

Most of the implementations we have done with Oracle Health over the last year have been hard or...

Feb 2025
||
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Director

Relationship, Product

Cerner has been a mess ever since they acquired Siemens Health Services about a decade ago. They...

Feb 2025
||
(0)
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Director

Relationship

The individual from Oracle Health who we get to work with every day is a stand-up individual, and...

Feb 2025
||
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Director

Loyalty

For a long time, Cerner lost their way, and a majority of their customers felt like the vendor...

Feb 2025
||
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CMIO

Value

Oracle Health does charge us for every little thing, but they are getting better. They are starting...

Feb 2025
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CMIO

Relationship

Oracle Health does not keep all their promises, particularly with SLAs for services provided. They...

Feb 2025
||
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CMIO

Operations

As far as training goes, Oracle Health has self-service resources available, and I'm frustrated with...

Feb 2025
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CMIO

Product

My biggest frustration with Oracle Health is that we have found out that they have around a dozen...

Feb 2025
||
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CMIO

Culture, Loyalty, Value

Our organization went with CommunityWorks Clinical Suite because it was cheap. CommunityWorks...

Feb 2025
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CMIO

Culture, Loyalty

Our expectations of service based on what the vendor sold us and what we received do not line up, so...

Feb 2025
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CMIO

Loyalty

If I had to bet on it, I would guess that we will still be with Oracle Health in three to five...

Feb 2025
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CMIO

Relationship

Oracle Health’s support staff is very siloed. They know what they know, and they don't know what...

Feb 2025
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Manager

Product

After an upgrade, Oracle Health gives us a little blurb about it when we open up Millennium...

Feb 2025
||
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Manager

Loyalty

One issue is that there are many different ways to chart each metric in Millennium PowerChart. When...

Feb 2025
||
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Manager

Product

Every time I open up a chart, I have to backdate it, though that may be specific to how the vendor...

Feb 2025
||
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CIO

Loyalty

With Oracle Health’s new EHR, it should be revolutionized from an outpatient perspective because...

Feb 2025
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CIO

Loyalty, Relationship

Oracle Health is trying. We can feel it. The executives are starting to talk with us and listen to...

Feb 2025
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CIO

Loyalty, Product

The product is stable, but it has been a while since we saw much development. Oracle Health is...

Feb 2025
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Director

Operations

With Oracle Health, we got the training, then we took over and did our own training.

Feb 2025
||
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Director

Loyalty, Relationship

We have been with Oracle Health for decades. In recent years, they have not kept their promises....

Feb 2025
||
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CMIO

Relationship, Operations

Oracle Health is still struggling with their support process. For example, with an upgrade that we...

Feb 2025
||
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CMIO

Loyalty, Relationship, Product

Oracle Health is focused on keeping everybody in the fold, and the vendor is trying to not keep...

Feb 2025
||
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CMIO

Loyalty, Relationship, Product

I haven't been this impressed and positive about something with the name Cerner attached to it in...

Feb 2025
||
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CMIO

Loyalty

Oracle Health's new EHR will replace Millennium PowerChart, but the new system will sit on the same...

Feb 2025
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Nurse

Relationship

We do pretty well with Oracle Health. Overall, we are pretty happy. CommunityWorks Clinical Suite...

Feb 2025
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Nurse

Relationship

Sometimes Oracle Health's support is a little sketchy. It is maybe a little better than a year ago....

Feb 2025
||
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Nurse

Culture, Loyalty, Value

We looked into Epic's system a little recently because all of the facilities around us that we...

Feb 2025
||
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Nurse

Relationship, Product

The biggest downfall I see from Cerner is if we need specific things for our facility, it can be a...

Feb 2025
||
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Nurse

Value

Since the vendor switched from Cerner to Oracle Health, we have definitely seen a change in pricing...

Feb 2025
||
(0)
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Nurse

Product

For the most part, Oracle Health does a good job with integration. Some of the quality reporting has...

Feb 2025
||
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Nurse

Relationship, Operations

The vendor has resources for education, but trying to find the specific thing we are looking for can...

Feb 2025
||
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VP/Other Executive

Product

Millennium PowerChart is click heavy, and the workflows are not complete. Oracle Health doesn't go...

Feb 2025
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VP/Other Executive

Loyalty, Product

With their releases, Oracle Health struggles with chasing deadlines instead of focusing on quality....

Feb 2025
||
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VP/Other Executive

Loyalty, Product

Oracle Health is making some changes to the workflow pages in Millennium PowerChart so that for the...

Feb 2025
||
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VP/Other Executive

Loyalty

We are very excited about the new EHR that Oracle Health showed at their conference. It isn't based...

Feb 2025
||
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Physician

Value

The problem with whether I would recommend Millennium PowerChart is the overall value in terms of...

Feb 2025
||
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Physician

Relationship, Operations, Product

Oracle Health did an update for the solution, and it seems like that went okay, although they had to...

Feb 2025
||
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Manager

Product

The end users find some of the functionality to be difficult to navigate and not user-friendly. When...

Feb 2025
||
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Manager

Relationship

There are a lot of moving parts behind the scenes in Cerner's system with integration and various...

Feb 2025
||
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Manager

Relationship, Product

Cerner's RIS is rock solid and does what we need. We experience some issues whenever there are...

Feb 2025
||
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Manager

Operations

With Cerner, a lot of the time, we are trained in a hand-me-down manner, where we are shown how a...

Feb 2025
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Manager

Operations, Product

I have only dealt with Cerner's RIS, so I know it inside and out, and I can only see us using that...

Feb 2025
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CIO

Culture

We are trying to step away from Oracle Health. They are very much focused on quarterly expectations...

Feb 2025
||
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CIO

Operations, Value

Oracle Health has a premier pass that provides access to a lot of training classes, and it is what...

Feb 2025
||
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CIO

Product

The feedback that I get from physicians and nurses about Millennium PowerChart is that it is the...

Feb 2025
||
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CIO

Loyalty

There are a lot of C-suite people who are Oracle Health shops that are very unsure about what Oracle...

Feb 2025
||
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CIO

Relationship

Oracle Health’s support is something I have to get involved in way too often, and I normally have to...

Feb 2025
||
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CIO

Relationship

We would like Oracle Health to be proactive and reach out to us about technology deprecations. We...

Feb 2025
||
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CIO

Product

There is a lack of standardization in Millennium PowerChart. The vendor will put out a tool, like an...

Feb 2025
||
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CIO

Product

Millennium PowerChart is not a terrible tool, but it isn't great. I haven't seen anything innovative...

Feb 2025
||
(0)
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CIO

Operations

During our last upgrade, we scheduled downtime, and several hours into it, Oracle Health finally...

Feb 2025
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Director

Operations, Product

Once users get trained on Millennium PowerChart and get the hang of it, it isn't that horrible to...

Feb 2025
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Director

Relationship

Oracle Health’s support is fine and good. At my level, Oracle Health’s proactivity is fine. They do...

Feb 2025
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Director

Operations

During the implementation of a specific upgrade, Oracle Health was very good with sticking to the...

Feb 2025
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Director

Product

In terms of new technology, Oracle Health has a paging system that is integrated with our EMR. The...

Feb 2025
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Manager

Product

Millennium PowerChart is very simple for us, and that is the way it should be. We go into Millennium...

Jan 2025
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Manager

Product

I would like to develop my own query templates in Millennium PowerChart, but that is something that...

Jan 2025
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Manager

Product

The limitation of Oracle Health is that most health systems out there use Epic. I would recommend...

Jan 2025
||
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Manager

Product

Millenium PowerChart is exceptionally user friendly. Coders can find what they need in the right...

Jan 2025
||
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Manager

Product

From a managerial standpoint, I like Millenium PowerChart because I can go back in, see when things...

Jan 2025
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Analyst/Coordinator

Operations, Product

The concern with Millennium PowerChart is not with the product; it is with our IT people. They just...

Jan 2025
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Analyst/Coordinator

Product

I like that Millennium PowerChart pulls data into an infection prevention summary. I don't know...

Jan 2025
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Analyst/Coordinator

Product

One thing that really bugs me about Millennium PowerChart is that I can go to results review and go...

Jan 2025
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Analyst/Coordinator

Product

The one thing with Millennium PowerChart that I absolutely dislike is that I cannot create my own...

Jan 2025
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CMIO

Loyalty, Value

We aren't moving away from Oracle Health because of Millennium PowerChart, per se. This change is an...

Jan 2025
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CMIO

Relationship, Product, Value

There is some good utility in Millennium PowerChart, and it takes care of a lot of things that other...

Jan 2025
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CMIO

Relationship

I know our senior leadership has conversations with Oracle Health, but it is mostly to yell at them.

Jan 2025
||
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CNIO

Product

The best quality of Millennium PowerChart is that it is integrated with most of our other...

Jan 2025
||
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CNIO

Operations, Product

Millennium PowerChart is not the easiest EHR to use. It requires a lot of training for someone to be...

Jan 2025
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CNIO

Loyalty, Relationship

There is not a ton of executive support, at least in our case. We have had very limited executive...

Jan 2025
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CNIO

Relationship, Product

Most of the enhancements that we take related to Millennium PowerChart are things that we have to...

Jan 2025
||
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CNIO

Operations, Value

Almost all of Oracle Health’s training is at a cost, and we still have to localize it. So even when...

Jan 2025
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CNIO

Culture, Loyalty, Value

Millennium PowerChart is an extremely expensive product compared to other EHRs of a similar size,...

Jan 2025
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Analyst/Coordinator

Product

I don't do too much in Millennium PowerChart. I mostly just enter notes, look at blood work, and...

Dec 2024
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Analyst/Coordinator

Product

Millennium PowerChart just has a lot of different areas where documentation can be entered so that...

Dec 2024
||
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Analyst/Coordinator

Product

It is difficult to find things in Millennium PowerChart, and there is nowhere to chart things. There...

Dec 2024
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Analyst/Coordinator

Product

The one downfall of Millennium PowerChart in my role is that I monitor the patients in different...

Dec 2024
||
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Manager

Product, Value

We probably don't use the system to the extent that a lot of deployments do. There is very little...

Nov 2024
||
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Manager

Value

The big challenge is the cost of implementing anything. The product is very expensive, and the...

Nov 2024
||
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VP/Other Executive

Culture, Value

The pricing for the system has gotten worse since Oracle Health took over. The prices for new...

Nov 2024
||
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VP/Other Executive

Operations

When it comes to training, I don't think Oracle Health gets their information out, so it is hard for...

Nov 2024
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VP/Other Executive

Relationship, Product

I like a lot of the vendor's regulatory things. The vendor does a very good job of supporting...

Nov 2024
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VP/Other Executive

Relationship

Oracle Health hasn't fulfilled a lot of their support promises to us in terms of turnaround times...

Nov 2024
||
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CIO

Product

I don't have doctors or nurses complaining about the inpatient side. Oracle Health's design on the...

Oct 2024
||
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CIO

Product

I would like to see a better medication reconciliation process on the clinical side of the solution....

Oct 2024
||
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CIO

Culture, Value

Oracle Health charges for everything. They are maybe worse than Cerner. I want to see the platforms...

Oct 2024
||
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Manager

Product

There are multiple ways to do things in the system. Sometimes that is good, but sometimes it makes...

Oct 2024
||
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Manager

Product

Oracle Health's suite of mobile apps is a highlight. It puts things at the fingertips of providers...

Oct 2024
||
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Manager

Product

At the end of the day, we take really good care of our patients using the system. The system's...

Oct 2024
||
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Manager

Product

There are particular places and elements in the system that could be more streamlined. For example,...

Oct 2024
||
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Manager

Relationship

I think staffing challenges are endemic across the country these days. It is tough to get enough...

Oct 2024
||
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Manager

Culture, Value

I would say that the vendor doesn't charge us for every little thing, but there are additional...

Oct 2024
||
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CEO/President

Operations

When we went live with CommunityWorks Clinical Suite, many other facilities in our area were also...

Oct 2024
||
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CEO/President

Relationship

Just for regular everyday service, there is both a telephone process for entering a ticket as well...

Oct 2024
||
(0)
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CEO/President

Culture, Value

One of the big things we were hoping for with CommunityWorks Clinical Suite was that we would be...

Oct 2024
||
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CEO/President

Product

Our frontline staff and physicians are frustrated with the product and feel that it impedes their...

Oct 2024
||
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CEO/President

Relationship

We do have what is called a client accountable executive who is our overall contact. This individual...

Oct 2024
||
(0)
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CEO/President

Operations

The implementation of the CommunityWorks Clinical Suite product was extremely poor, and the ongoing...

Oct 2024
||
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Analyst/Coordinator

Operations, Product

For me, this solution is easy to navigate. It is easy to find things, and I know exactly where to...

Oct 2024
||
(0)
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Analyst/Coordinator

Value

In the past I have felt like part of the problem was that the vendor charged for every little thing,...

Oct 2024
||
(0)
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Analyst/Coordinator

Product

There are some things that I don't like in this solution. There are some things that we might have...

Oct 2024
||
(0)
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Analyst/Coordinator

Product

It seems like there are a lot of new tools out there that Oracle Health could perhaps leverage....

Oct 2024
||
(0)
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Analyst/Coordinator

Relationship, Operations

Since Oracle Health took over, I don't really have any frontline dealings with the vendor. We would...

Oct 2024
||
(0)
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Analyst/Coordinator

Relationship, Value

All support now just seems to be a process of putting in tickets and waiting, not hearing back, and...

Oct 2024
||
(0)
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Analyst/Coordinator

Product

I don't have any issues with this solution. We made some mistakes when we built it, but I don't...

Oct 2024
||
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Director

Product

I like that it doesn't take us too long to get somebody up to speed because the system is used...

Oct 2024
||
(0)
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Director

Culture, Loyalty, Relationship

I'm a little reserved on answering whether the vendor keeps all their promises. Under the Cerner...

Oct 2024
||
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Director

Operations

A lot of the vendor’s training opportunities require travel. I would like it if they had more...

Oct 2024
||
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Director

Loyalty, Value

The product does a good job of being a patient care system. It is a little click happy, but it puts...

Oct 2024
||
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Director

Value

Cost is certainly a consideration. The system costs a lot, and it doesn't do much more than our...

Oct 2024
||
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Director

Relationship

The support is bad. We can't call the vendor for the things that we used to. They reduced the amount...

Oct 2024
||
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Director

Relationship

The vendor has had hardware failures that have been kind of embarrassing for a very large company....

Oct 2024
||
(0)
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Director

Product

I would not buy this product again. We went backward in a lot of our abilities. That is just the...

Oct 2024
||
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Director

Product

Millennium PowerChart is a feature-rich solution. We can make it do anything, and it does a nice...

Oct 2024
||
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Director

Loyalty

We are considering continuing with Oracle Health because we have a significant investment in the...

Oct 2024
||
(0)
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Director

Culture, Loyalty

We are considering switching from Oracle Health because of the way they structure their contracts....

Oct 2024
||
(0)
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CIO

Loyalty, Relationship

Oracle Health has engineering teams and subject matter experts who are focused on the Cerner side of...

Sep 2024
||
(0)
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Manager

Relationship, Product

Ever since Oracle purchased Cerner, the vendor's support and development have degraded quite a bit....

Sep 2024
||
(0)
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Manager

Product

Integrations with Millennium PowerChart depend. There are certain things that Oracle Health does...

Sep 2024
||
(0)
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Manager

Relationship

We would like Oracle Health's customer support people to get back to us. The vendor does a great job...

Sep 2024
||
(0)
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Manager

Product

There are some ongoing design limitations that we have run into with Millennium PowerChart. The...

Sep 2024
||
(0)
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Manager

Relationship

We get lots of flashes, distributions, and proactive things from Oracle Health. We have a whole list...

Sep 2024
||
(0)
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Manager

Product

Millennium PowerChart is fairly straightforward. Oracle has an upgrade center, and they handle...

Sep 2024
||
(0)
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VP/Other Executive

Relationship, Operations

I hate Oracle Health's support after a go-live. They are awful. During our entire go-live, as we...

Sep 2024
||
(0)
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VP/Other Executive

Loyalty, Product

CommunityWorks Clinical Suite doesn't quite meet our needs because we are still learning. It will...

Sep 2024
||
(0)
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VP/Other Executive

Culture

We had issues on CommunityWorks Clinicals Suite that we have worked out, but I think that Oracle...

Sep 2024
||
(0)
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VP/Other Executive

Loyalty, Product

We are on the most current version because CommunityWorks Clinical Suite is a standard platform, so...

Sep 2024
||
(0)
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VP/Other Executive

Operations, Product

CommunityWorks Clinical Suite is the best that is out there for our hospital size. What we came from...

Sep 2024
||
(0)
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CIO

Relationship

Support is one of Oracle Health's biggest areas for improvement. I have a full-time employee...

Sep 2024
||
(0)
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CIO

Loyalty

Millennium PowerChart is pretty effective as a clinical system but is terrible and significantly...

Sep 2024
||
(0)
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CIO

Loyalty

Oracle Health's road map is not completely clear about the future of the system in its current form....

Sep 2024
||
(0)
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CIO

Culture

Invoicing and contracting are issues in Millennium PowerChart. All of our Cerner contracts have been...

Sep 2024
||
(0)
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CMIO

Loyalty

If we were starting from scratch with a new health system and had to pick a vendor, we would pick...

Sep 2024
||
(0)
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CMIO

Loyalty, Relationship

Oracle Health keeps most of their promises. We do a lot of work with them on bringing external data...

Sep 2024
||
(0)
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CMIO

Loyalty

Part of our organizational strategy is to align Millennium PowerChart with ERP systems, supply...

Sep 2024
||
(0)
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CMIO

Relationship, Product

Usability is the main thing Oracle Health needs to improve, but they seem to be getting better. A...

Sep 2024
||
(0)
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CMIO

Relationship, Value

The analyst build tools in the solution are antiquated, time consuming, and unintuitive. Oracle...

Sep 2024
||
(0)
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Director

Operations, Product

Integration is challenging. One project we had was an interoperability project that went terribly....

Sep 2024
||
(0)
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Director

Product

Knowing what I know now, the recent trend is after acquiring Cerner, Oracle Health seems to have a...

Sep 2024
||
(0)
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Director

Culture

We are in some disputes with Oracle Health. It is hard to trust the things that are said to us...

Sep 2024
||
(0)
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Director

Value

The vendor’s prices have certainly gone up, and I don't necessarily feel like the value that we...

Sep 2024
||
(0)
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Director

Loyalty, Relationship

For a long time, I thought Cerner, prior to being acquired by Oracle Health, was the real innovator...

Sep 2024
||
(0)
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Director

Culture, Loyalty

We are heavily considering making the product part of our long-term plans. We need to see some more...

Sep 2024
||
(0)
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Director

Relationship

Our client executive is heavily involved. Above them, the ability to solve problems seems to wane.

Sep 2024
||
(0)
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Analyst/Coordinator

Product

Cerner still has some growing to do. Some of their things don't make sense. The system could be a...

Sep 2024
||
(0)
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Analyst/Coordinator

Relationship

The vendor’s support service could be better. I would like to see quicker response times and...

Sep 2024
||
(0)
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Manager

Relationship

Our facility has a person from Cerner who is contractually obligated to work on things from us for a...

Sep 2024
||
(0)
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Manager

Operations

Training may be kind of a weakness for Cerner. Cerner will often send out a big data dump out of...

Sep 2024
||
(0)
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Manager

Relationship

Our ability to work with people from Cerner who are empowered to solve our problems is a little low....

Sep 2024
||
(0)
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Manager

Relationship

Honestly, I don't think that Cerner tries that hard. One excuse they like to use is that they can't...

Sep 2024
||
(0)
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Manager

Loyalty

Cerner is part of our long-term plans. It is difficult to make a commitment to something as big as a...

Sep 2024
||
(0)
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Manager

Product

For the most part, CommunityWorks Clinical Suite is a very usable, relatively intuitive system. Its...

Sep 2024
||
(0)
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Manager

Relationship, Product

Cerner could improve their service by making things more usable. We would like to be able to revisit...

Sep 2024
||
(0)
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Director

Loyalty, Product

I have worked with Cerner's and Epic's systems for most of my career, and then I went to...

Sep 2024
||
(0)
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Director

Culture, Product

I would probably tell an organization looking at CommunityWorks Clinical Suite that when they start...

Sep 2024
||
(0)
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Director

Culture, Loyalty

I think Oracle Health is going to make a change. I want to see what Oracle Health will do with the...

Sep 2024
||
(0)
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Director

Operations, Product

CommunityWorks Clinical Suite isn't a hard system to learn.

Sep 2024
||
(0)
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Analyst/Coordinator

Operations, Product

The product is easy to use. We can take a new user, and it doesn't take them a long time to get...

Sep 2024
||
(0)
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Analyst/Coordinator

Relationship

The vendor needs to work on support. Some of it has been offloaded overseas, and that makes things...

Sep 2024
||
(0)
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Analyst/Coordinator

Loyalty, Product

Sometimes organizations don't know what they don't know from other companies, but we have had...

Sep 2024
||
(0)
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Analyst/Coordinator

Product

One of the product’s biggest strengths is reliability. Each time we have an update or maintenance,...

Sep 2024
||
(0)
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 or  to see details.

CMIO

Culture

With Oracle Health, every opportunity is a sale opportunity. They will promote certain aspects,...

Sep 2024
||
(0)
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 or  to see details.

CMIO

Product

Cerner's product was engineered and developed for an acute space, not an ambulatory space, and the...

Sep 2024
||
(0)
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 or  to see details.

CMIO

Relationship

Our state has some legislation regarding certain things we are required to document in our EHR, but...

Sep 2024
||
(0)
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 or  to see details.

CMIO

Relationship

Oracle Health is not consistent in delivering what they have promised to deliver. They are very slow...

Sep 2024
||
(0)
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Director

Loyalty

Another organization isn't going to be able to host us for much longer, so we will have to switch to...

Aug 2024
||
(0)
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 or  to see details.

Director

Relationship, Operations

In terms of support, Oracle Health's service hasn't been the best or most knowledgeable when trying...

Aug 2024
||
(0)
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 or  to see details.

Director

Loyalty, Relationship

Ever since Cerner announced that they were going to go through an acquisition, they put everything...

Aug 2024
||
(0)
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 or  to see details.

Director

Loyalty

I would like to see Millennium PowerChart's slow road map improved. We are in the process of moving...

Aug 2024
||
(0)
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CIO

Loyalty, Value

If I were talking to a smaller hospital system that was looking to use something cheap and if they...

Aug 2024
||
(0)
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CIO

Value

Our run rate on Millennium PowerChart is probably close to what our run rate would be on other...

Aug 2024
||
(0)
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CIO

Relationship, Product

It isn’t like Oracle Health doesn’t mean well, but really moving the needle in healthcare takes a...

Aug 2024
||
(0)
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CIO

Loyalty, Product

We have talked with Oracle Health about their vision. We have looked at their planned portfolio of...

Aug 2024
||
(0)
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CIO

Product

The biggest burden that clinicians have is the clinical documentation burden. So the digital...

Aug 2024
||
(0)
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CIO

Loyalty, Relationship

Oracle Health has gotten worse over the past few months because it is not clear who is in the...

Aug 2024
||
(0)
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CMIO

Culture, Value

Oracle Health keeps all of their promises on the inpatient side. I feel less nickel-and-dimed with...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Product

We heard in our survey results that different products don't talk to each other, including...

Aug 2024
||
(0)
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CMIO

Product

As a whole product, I think Millennium PowerChart is at a strong, high rating for the functionality...

Aug 2024
||
(0)
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 or  to see details.

CMIO

Loyalty, Relationship

I have seen a lot more executive involvement from the vendor than I used to. I think the vendor...

Aug 2024
||
(0)
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 or  to see details.

Physician

Loyalty, Product

Generally, the views, templates, orders, and preference lists are less HTML based and more difficult...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Product

We have the system really well tooled for a certain area, and there will be a bit of a step back...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

Oracle Health doesn’t keep promises to perform required upgrades at the home-based city level to...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

The worst things in Oracle Health's system are ambulatory scheduling efficiencies, interoperability...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations, Value

With the system, we have improved the physician and nurse experience by targeting individualized...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Oracle Health supports our integration goals. However, we don't use a lot of the things that they...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Executive involvement is one area where Oracle Health has been good for us. We have had a good...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When we were going to make a change with Oracle Health, they didn't have the functionalities...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We are moving away from Millennium PowerChart. We have struggled with Cerner for years as we have...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

Oracle Health's executive involvement has been middle of the road.

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty

With the transition to Oracle Health, there is a tremendous amount of talent, much bigger than...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty, Product

I think Millennium PowerChart is a very typical solution. It is fine, but there is definitely a lot...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

Oracle Health supports us well in upgrades. They do preparation work with us. In our last upgrade,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

We are leaving Millennium PowerChart because our new leaders like a different vendor. Also, things...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

When we log tickets, it sometimes takes longer for Oracle Health to understand what we are saying...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Cerner's laboratory solution is integrated nicely and smoothly with Millennial PowerChart, and there...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

We get a lot of upgrades. The vendor tends to want to fix something and then breaks every other...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Currently, the providers seem to be able to maneuver the product pretty well. It is set up okay, and...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I wouldn’t buy the product again. If someone is a back-end pencil pusher, the system is fumbly and...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The providers need a little more training on how to use some of the things, how to correct things,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Product

There are features that Oracle Health talks about that don't work in Millennium PowerChart. AI is...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Product

We are able to get to Oracle Health’s executives. That is good, but we are not seeing movement in...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Loyalty, Product

Oracle Health has done a better job recently of communicating their vision and where they are going....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

Oracle Health shared their road map about what was already GA and what is coming, and they did...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

In our markets, we need to get our clinical teams on the same record for acute care and ambulatory,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We have had a very good hosting experience in Cerner's remote-hosted option, and we just don't want...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

Oracle Health has great engineers. The vendor needs to ensure they engage their customers like us in...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Product

Oracle Health supports things from a behavioral health integration perspective. From a standalone...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The vendor really has to make sure they don't mess up anything from a business relationship...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Oracle Health’s support was one of the first things that deteriorated, but it has improved. Their...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

I need to see Oracle Health deliver on four priorities from a product perspective. First is the...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

Millennium PowerChart is a great clinical product. It has good coverage. The recent upgrades from...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Product

Millennium PowerChart is not intuitive. Even though it has been around forever, it still takes quite...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship

At this point, continuing with Cerner was not a good deal for the hospital versus going to another...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations, Product

The legacy Cerner approach was not to do everything. Cerner wasn't like Epic, who had a product for...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship, Product

The vendor's CDA things aren't exciting. Epic has much bigger partnerships there, and they are doing...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Our care providers and consumers who use Oracle Health's platforms say that those platforms aren't...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The things we need from Cerner aren't very different this year than they have been in years past. We...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

Oracle Health's vision is all high-level puffery. I love their focus on interoperability, open APIs,...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Oracle Health is trying to cling to us with a white-knuckle hold. They are meeting with our senior...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

Over the next year, I think that Oracle Health will keep up their death spiral. They keep falling...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Oracle Health needs to listen to us and understand what our problems are. The vendor has lost so...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

Millennium PowerChart is really good. We are able to build out new things to support our regulatory...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I have spent some time with a fair number of other Cerner clients recently, and it sure would be...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Product

Oracle Health has talked about the bedside and the back room, and they have all the capability for...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

The vendor's implementation services could be better because they have had some pretty high staffing...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The integration could be better, and that is primarily because we are the ones who have done a lot...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

We were considering moving to Epic, but we decided to stay with Cerner because of finances and the...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

The product is stable and reliable. It isn't as feature rich or user friendly as it could be. We...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

For others who are looking into Millennium PowerChart, my advice would be to make sure they pay...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We struggle a bit more than others because we took what another organization had initially. If we...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

Oracle Health has struggled with staffing. We use their support services. We have been on the system...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The people we work with at Oracle Health have to take a lot back to their leadership, but I really...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health has done well with keeping all their promises. Even though I have said I would not go...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Unfortunately, Oracle Health is a little more difficult to work with. Oracle Health does charge for...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Operations, Product

Luckily, I'm not involved in the system's upgrades, but I always hear from the IT team about them....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I like Millennium PowerChart, but sometimes it is too clinical based, and coding is not always...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The ball has really dropped with CommunityWorks Clinical Suite. We are not receiving updates and...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Anytime we want something, it comes at a significant fee. Any of our expectations of things that...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We will not be continuing to use Oracle Health's service.

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Initially, we struggled with putting in tickets to have something changed or updated in...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health needs to be aware of things that are going to break and issues that are going to...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Pulling reports in the system is a pretty simple process. I haven't had any issues with that.

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We have done a few recent upgrades for Millennium PowerChart. Oracle Health was available for the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

When Oracle Health built their system, they didn't put it in the cloud, and that caused slowness....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I don't think Oracle Health has been very proactive about a lot of things. There are things that we...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

Oracle Health is trying to make money, like a lot of organizations, and I don't think that our...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

Oracle Health has outcomes that they want to meet. Those outcomes are tangible. The vendor wants to...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

For Oracle Health, it is hard because there are different projects. Some are okay, and others are...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

Oracle Health has done a lot in the support realm. They added an app within the patient chart so...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

With Oracle Health, we have a very responsive team that works with us closely to make sure we have...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The actual integration in Millennium PowerChart is good; the only issue is the lag time. We can do...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship, Operations, Product

Due to improvements that another vendor has made as well as changes within Oracle Health, it would...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations, Product

We have a couple of new x-ray tests or lab tests that nobody in the domain has asked for yet, and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship

The vendor's website has changed as they are transitioning, and that makes sense. Oracle Health is...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

The vendor has put unified reporting and analytics on the back burner, but they keep touting this...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Product

Previously, I had people who knew what to do with the solution, and they just needed the tools to...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Oracle Health made a drastic change last year. There used to be an SSO assigned to each account, and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

Oracle Health has done a couple of things over the last year that have been positive. They can...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Millennium PowerChart does what it needs to do. It gets the job done; I'll put it that way. I don't...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Some of Millennium PowerChart’s reporting is nonexistent or hard to get to. The product could be...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The Millennium PowerChart system is large, and it is missing many things, and part of that is due to...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Our Oracle Health application management services person will let us know anytime they have an issue...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Operations

One shortcoming of Millennium PowerChart is that the salespeople are not very aware of what the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I don't know that I would recommend the Millennium PowerChart system. I like its flexibility, and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Support for the Millennium PowerChart solution is typically handled through the application...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

Millennium PowerChart requires substantial training. The system does have some newer things, like...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

We had delays that lasted a few months during a recent Millennium PowerChart upgrade. When we went...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

In the past, I was more optimistic with Millennium PowerChart, but I don't have any optimism that...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

With Millennium PowerChart, there are plenty of freebies. For example, we can download packages and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

Oracle Health has stalled providing new technology for the Millennium PowerChart system. We hear...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When we need support from Cerner, we have to jump through a lot of hoops to get things going....

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Cerner actually does a pretty good job with interoperability, but there are also some things lacking...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Maybe Cerner doesn't have a full understanding of our current Cerner environment. People can tweak...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

With Cerner, one of our big pain points is all the manual interventions we have primarily for our...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

We have been making updates to the system, and things have been bumpy but good. There are lots of...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Cerner never keeps development timelines, implements things on time, or resolves concerns they...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

Oracle Health is going through their big transition from Cerner to Oracle Health. With that...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

The Cerner product is like an Android product in that we can get full access and we can do whatever...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I feel like Cerner is pulling back. It will be interesting to see whether Oracle Health really...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

Some of the implementation challenges with Oracle Health include not following through and not...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We like Millennium PowerChart because of its flexibility, ability to customize workflows, and...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The registration and the clinical portions of Millennium PowerChart are fine. But sometimes charges...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

For the amount of money we pay to Oracle Health yearly, we don’t feel as though we should have to...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Almost everything is based on a ticket system for Oracle Health’s customer support, and that is...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

Oracle Health likes to make a lot of promises, and they haven't ever been able to keep many of those...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We haven’t seen any huge changes with the product itself or in working with Oracle Health in the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

I don't see us moving away from Oracle Health. There are not really a lot of options that offer as...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

Oracle Health charges for every little thing. Their pricing went up and has been a lot higher since...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We have one main executive that we deal with, and they try really hard. But they just don't get very...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

If the consultants working at Oracle Health actually knew about the product, that would be very...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

We just had nothing but problems with the Oracle Health implementation. The problem with...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

Cerner was supposed to get things done and fixed, and I don't know whether it was just because of...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

CommunityWorks Clinical Suite doesn't have certain robust things that every hospital needs, like the...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One of the system's weaknesses is that there are so many different perspectives in it. A physician...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Relationship

Oracle Health doesn't always keep their promises. They will say that they can do something, and then...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

We have had the system for several years, and we becoming familiar with it and how to manage it. We...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There is a lot of information in the system, and if we are not careful, we can create problems for...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value

I don't know whether Oracle Health ever tries to avoid charging for things. They are always willing...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The Cerner folks trip over themselves sometimes and say Cerner when they mean to say Oracle Health....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The vendor is working on updating the platform and merging things into one system. Right now, they...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We would like a portal for our payers because we don't have that today. We have payers going...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

The upgrades have months' worth of building and testing. We have to do a lot of modifications...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

There is a lot involved because of the monstrosity that has been created within the application....

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Loyalty

We get log messages from Oracle Health, and those are fed into our patient privacy solution. The log...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Oracle Health's teams, especially the regulatory teams, are working together to push the...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The Cerner solution isn't very intuitive. When we onboard new nurses, we don't have Cerner do their...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We have experts who are trained here, but trying to get ahold of the actual Cerner company is not...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Millennium PowerChart is a good, if not somewhat limited, system once we learn how to use it. There...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

If the choice were up to me, I wouldn't buy Millennium PowerChart again. I don't think the system...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Oracle Health doesn't avoid charging for every little thing. Every time we make any kind of change,...

May 2024
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(0)
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Director

Operations, Product

Our last upgrade for Millennium PowerChart went very well. We haven't had major problems with...

May 2024
||
(0)
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Director

Value

I don't know whether we have received our money's worth from the system. It just transforms paper...

May 2024
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(0)
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CNIO

Relationship, Operations

Oracle Health hasn't changed their EHR much. We mostly have reservations with the vendor's support...

May 2024
||
(0)
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CNIO

Culture, Relationship

Our IT counterparts are highly frustrated with the service they are receiving. For example, when we...

May 2024
||
(0)
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CNIO

Culture, Relationship

The vendor sometimes releases components for the system that aren't generally available at that...

May 2024
||
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Manager

Operations, Product

I don't really like Millennium PowerChart very much. If a user doesn't really understand how...

May 2024
||
(0)
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Manager

Operations

We have departments that have never really gotten training on Millennium PowerChart. The training...

May 2024
||
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CNIO

Loyalty, Value

The only reason we haven't moved away from Millennium PowerChart is that it is incredibly expensive...

May 2024
||
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CNIO

Product

We can customize everything in Millennium PowerChart. Users have to have an open forum for moving...

May 2024
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