IoT Security Commentary
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Subject Expert
Jaren Day
Research Director
Commentary Summary
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User Commentary
Value
Palo Alto Networks has been really good at how they charge us for stuff. For example, when we first...
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Relationship, Value
Road maps are something I have been recently asking all my vendors for, and I don't know that I have...
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Relationship, Value
The solution used to be super expensive, but when Palo Alto Networks acquired it, they drove the...
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Loyalty
The solution is absolutely part of our long-term plans. We will be renewing unless somebody comes...
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Culture
Palo Alto Networks has a lot of different components, and they want to keep selling us more and more...
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Operations
Palo Alto Networks could have more training for the whole product. They could also have more alerts...
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Relationship
We have calls with Palo Alto Networks, and our interactions with them are really good. They are very...
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Product
IoT Security accepts logs from other vendors, and the solution uses those logs for recommendations...
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Loyalty, Product
Since we didn't have any IoT products, we were interested in IoT Security's integration with our...
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Product
We have identified different instances when somebody brought a device on board, and the solution...
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Relationship
We get information from Palo Alto Networks before we hear it from any other cybersecurity vendors...
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Loyalty, Relationship
Palo Alto Networks is the best. If someone is looking for firewalls, Palo Alto Networks has the...
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Culture, Operations, Value
Palo Alto Networks doesn't give us that much of the road map. Also, some of Palo Alto Networks' more...
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Relationship
Palo Alto Networks' executive involvement was really good, but there was a change with our contact;...
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Value
We bought one of Palo Alto Networks' larger platforms that comes with everything, so for us, they...
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Loyalty
IoT Security is definitely part of our long-term plans. At this point, there aren't an awful lot of...
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Value
The IoT piece is more of a hidden cost avoidance. We feel a bit nickel-and-dimed with Palo Alto...
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Relationship
It is hard to reach Palo Alto Networks’ support people quickly. It is hard to escalate issues and...
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Loyalty
IoT Security can integrate with things, but it requires a lot of effort. The main thing of interest...
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Product
I have some interoperability challenges. Right now, the functionality gap that exists in the product...
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Culture, Loyalty
I started using the product right when Palo Alto Networks acquired it when it was known as Zingbox....
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Culture, Relationship
Palo Alto Networks continues to execute and live up to the promises they send me. If they say they...
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Culture
The thing Palo Alto Networks can improve on is their licensing model is becoming very complex now....
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Loyalty, Product
The thing that I am very interested in regarding Palo Alto Networks’ road map is how they are taking...
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Product
It is very easy to run reports on IoT Security. The challenge that we have is not a Palo Alto...
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Value
Charging for every little thing was a problem for us early on, and we nipped it in the bud. It is no...
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Relationship
We don't call Palo Alto Networks much, but when we do, their people are very receptive.
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Operations
The product is more and more complex to operate. The training is probably around the same, but the...
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Culture, Relationship
A lot of Palo Alto Networks' products perform as they should. I don't find that they talk about...
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Value
I don't know that today I would call IoT Security an enterprise standard for us. As we need to...
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