IoT Security Commentary
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Jaren Day
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KLAS Research Director - Jaren Day
 
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User Commentary

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CISO

Value

Palo Alto Networks has been really good at how they charge us for stuff. For example, when we first...

May 2025
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CISO

Relationship, Value

Road maps are something I have been recently asking all my vendors for, and I don't know that I have...

May 2025
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CISO

Relationship, Value

The solution used to be super expensive, but when Palo Alto Networks acquired it, they drove the...

May 2025
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CISO

Loyalty

The solution is absolutely part of our long-term plans. We will be renewing unless somebody comes...

May 2025
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Manager

Culture

Palo Alto Networks has a lot of different components, and they want to keep selling us more and more...

May 2025
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Manager

Operations

Palo Alto Networks could have more training for the whole product. They could also have more alerts...

May 2025
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Manager

Relationship

We have calls with Palo Alto Networks, and our interactions with them are really good. They are very...

May 2025
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CIO

Product

IoT Security accepts logs from other vendors, and the solution uses those logs for recommendations...

Apr 2025
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CIO

Loyalty, Product

Since we didn't have any IoT products, we were interested in IoT Security's integration with our...

Apr 2025
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CIO

Product

We have identified different instances when somebody brought a device on board, and the solution...

Apr 2025
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CIO

Relationship

We get information from Palo Alto Networks before we hear it from any other cybersecurity vendors...

Apr 2025
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CIO

Loyalty, Relationship

Palo Alto Networks is the best. If someone is looking for firewalls, Palo Alto Networks has the...

Apr 2025
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CIO

Culture, Operations, Value

Palo Alto Networks doesn't give us that much of the road map. Also, some of Palo Alto Networks' more...

Apr 2025
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CIO

Relationship

Palo Alto Networks' executive involvement was really good, but there was a change with our contact;...

Apr 2025
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CIO

Value

We bought one of Palo Alto Networks' larger platforms that comes with everything, so for us, they...

Apr 2025
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VP/Other Executive

Loyalty

IoT Security is definitely part of our long-term plans. At this point, there aren't an awful lot of...

Jan 2025
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VP/Other Executive

Value

The IoT piece is more of a hidden cost avoidance. We feel a bit nickel-and-dimed with Palo Alto...

Jan 2025
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VP/Other Executive

Relationship

It is hard to reach Palo Alto Networks’ support people quickly. It is hard to escalate issues and...

Jan 2025
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VP/Other Executive

Loyalty

IoT Security can integrate with things, but it requires a lot of effort. The main thing of interest...

Jan 2025
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Director

Product

I have some interoperability challenges. Right now, the functionality gap that exists in the product...

Jan 2025
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Director

Culture, Loyalty

I started using the product right when Palo Alto Networks acquired it when it was known as Zingbox....

Jan 2025
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Director

Culture, Relationship

Palo Alto Networks continues to execute and live up to the promises they send me. If they say they...

Jan 2025
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Director

Culture

The thing Palo Alto Networks can improve on is their licensing model is becoming very complex now....

Jan 2025
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Director

Loyalty, Product

The thing that I am very interested in regarding Palo Alto Networks’ road map is how they are taking...

Jan 2025
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Director

Product

It is very easy to run reports on IoT Security. The challenge that we have is not a Palo Alto...

Jan 2025
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VP/Other Executive

Value

Charging for every little thing was a problem for us early on, and we nipped it in the bud. It is no...

Jun 2024
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VP/Other Executive

Relationship

We don't call Palo Alto Networks much, but when we do, their people are very receptive.

Jun 2024
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VP/Other Executive

Operations

The product is more and more complex to operate. The training is probably around the same, but the...

Jun 2024
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VP/Other Executive

Culture, Relationship

A lot of Palo Alto Networks' products perform as they should. I don't find that they talk about...

Jun 2024
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VP/Other Executive

Value

I don't know that today I would call IoT Security an enterprise standard for us. As we need to...

Jun 2024
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