Commentary Summary
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User Commentary
Service and Support
Pareto Intelligence has consistently done a really good job for us. They have a really good process....
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Relationship
Pareto Intelligence has been really good to work with. They are very thorough in their work, and...
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Relationship
Pareto Intelligence is just fantastic. We are very happy with them and with their team. I appreciate...
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Other Observations & Comments
Everything is complicated, and people want easy answers. We have to be trained on the project and...
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Functionality and Upgrades
The solution creates annual chase lists for us based on our lines of business. Those lists look at...
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Functionality and Upgrades
The vendor uses predictive algorithms to look at risks. We can leverage a predictive model from the...
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Relationship
Pareto Intelligence's customer service is one of our favorite things about them. The vendor is...
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Implementation and Training
The initial training that we received from Pareto Intelligence was very strong. We appreciate that...
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Functionality and Upgrades
The solution is fairly siloed. The vendor's web portal is independent of the rest of our core...
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ROI / Cost
Pareto Intelligence's pricing is very fair, considering what we use their product for.
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Other Observations & Comments
Pareto Intelligence currently has a program that does some external-facing things with integration,...
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Implementation and Training
Pareto Intelligence has a training portal that we have used for a few years, but I don't much care...
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Service and Support
There are still some outstanding issues with the product, and the vendor can take a while to resolve...
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Relationship
If the vendor identifies something, they are really good about telling us or having us look into...
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Service and Support
If Pareto Intelligence isn’t able to keep a promise, there is a very good reason. Pareto...
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Functionality and Upgrades
Our medical groups occasionally tell us that the solution is too much and that they could use some...
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ROI / Cost
Having visibility into the solution's data has been really helpful for us. The vendor really...
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Other Observations & Comments
Some of the improvements that we have seen in Pareto Intelligence's service and flexibility have...
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Relationship
There have been a few instances where we have stumbled across something new in a report that we...
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Interfacing and Integration
One thing that I appreciate about the platform is its ability to integrate with EMRs. However, that...
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Relationship
We aren't sure what Pareto Intelligence's goal is. From a risk adjustment standpoint, it sounds like...
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Service and Support
I have been impressed by how thoughtful Pareto Intelligence has been when it comes to simplifying...
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Lessons Learned
I wouldn't be likely to recommend Pareto Intelligence's system. Pareto Intelligence will give us...
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Relationship
We have had a couple of challenges where we haven't been able to access the platform. The vendor...
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Functionality and Upgrades
A lot of the information that the system provides is very noisy, manual, and clunky. It takes a...
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Relationship
Pareto Intelligence does a great job of responding to our needs.
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ROI / Cost
The solution will pull information from claims and charts so that we can collect that information....
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Implementation and Training
The vendor should support the client in learning how to do the analytics in house instead of having...
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Functionality and Upgrades
The vendor provides the insights we need in order to forecast adequately.
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Service and Support
One thing for Pareto Intelligence to improve on is not offering services until the vendor has...
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Relationship
First and foremost, I would say that Pareto Intelligence is a very collaborative group. The vendor...
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Interfacing and Integration
Pareto Intelligence doesn't have a lot of integration available.
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Functionality and Upgrades
The Pareto Intelligence software has a risk profile feature that monitors the risk score year over...
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Functionality and Upgrades
We have a lot of firewall issues when we try to access Pareto Intelligence's tool, even when we have...
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Functionality and Upgrades
Pareto Intelligence needs to make the data more actionable within their tool. For example, the...
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Future Outlook
Pareto Intelligence has narrowed the scope of the work that they are trying to do, and they have...
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Relationship
We have seen change with Pareto Intelligence this last year. They are maturing their product with...
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Relationship
The information and the knowledge we get from Pareto Intelligence are wonderful. If I don't...
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Other Observations & Comments
We get a lot of individual files and reports through Pareto Intelligence's system, and then we have...
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Functionality and Upgrades
Pareto Intelligence Risk Solutions has analytics that allow us to identify conditions to put in...
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Future Outlook
Pareto Intelligence is in the process of making it easier to access more of our data on a self-serve...
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