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TruthPoint Rounds
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Adam Cherrington
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User Commentary

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Manager

The solution doesn't interface with our EMR systems as well as we think that it should. We would...

Apr 2022
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Manager

I like that we have the ability to assign education to patients and keep track of the timing for...

Apr 2022
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VP/Other Executive

pCare is very proactive about giving recommendations on how to get certain answers we need for a...

Mar 2022
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VP/Other Executive

The product is very easy to use and understand. If we want to do a spot survey or something like...

Mar 2022
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VP/Other Executive

We pay for the service and for every little thing we need. In fact, if I need something, I usually...

Mar 2022
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CIO

The product works as it is designed. pCare uses HL7, so it hasn't been hard to set up any type of...

Feb 2022
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CIO

If the vendor doesn’t have something, or it doesn’t exist, they are willing to develop it and work...

Feb 2022
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CIO

I would encourage pCare to stay ahead of technology and be more creative. There are some things that...

Feb 2022
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Analyst/Coordinator

We have TruthPoint Rounds but we are not using it because the users don't like it and think it is...

Feb 2022
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Analyst/Coordinator

We are reinitiating our rounds. We have a highly reliable organization that is going to be working...

Feb 2022
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Manager

I have a lot of positive feelings about pCare because of the consultant we are working with. There...

Jan 2022
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Manager

We have a person from pCare who helps support our work, provides us with data, and helps us identify...

Jan 2022
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Manager

The product is easily customized to each department's needs, and requested changes are made rapidly....

Jan 2022
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Manager

We wanted to hardwire the bedside care handoff when nurses change shifts. We have designed specific...

Jan 2022
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Manager

When our patient experience scores come out, if we aren't meeting the target that we want to or need...

Jan 2022
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Manager

We have had an excellent experience with pCare. One of the proactive things pCare does is establish...

Jan 2022
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Manager

We have different patient experiences and quality teams, and we need to meet national goals. There...

Jan 2022
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Director

I work with the executives at pCare, and they are always open and available for any conversation I need....

Jan 2022
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VP/Other Executive

pCare avoids charging for every little thing for the most part, but sometimes I ask for something...

Dec 2021
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VP/Other Executive

The ease of use for TruthPoint Rounds depends on whether a resident, family member, or staff member...

Dec 2021
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VP/Other Executive

I like the reports and the customization that pCare does for us. They have worked hard to give us...

Dec 2021
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VP/Other Executive

The interoperability in TruthPoint Rounds could be improved. We work with different EHRs, and other...

Dec 2021
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VP/Other Executive

We have a coach from pCare, and they are great, but I have wondered how we could take their...

Dec 2021
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VP/Other Executive

The service and executive involvement from pCare are great. The executives are very responsive when...

Dec 2021
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Director

We use pCare's software to ask the patients questions. One of the questions we just added is to ask...

Nov 2021
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Director

We are using prescribed education in the pCare software. The vendor has videos for education. TVRC...

Nov 2021
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Director

The vendor joins some meetings that we have, and each time they are reviewing, they are providing...

Nov 2021
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Director

pCare certainly avoids charging for every little thing because when we signed the contract, we had a...

Nov 2021
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Director

When pCare gives me deadlines on projects, they either meet those deadlines or ask me whether I want...

Nov 2021
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(0)
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Director

I come here early in the morning, and sometimes I forget how early it is, but when I call, pCare...

Nov 2021
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Director

pCare has done specific training to review their product with the nurses. So when the nurses start...

Nov 2021
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Director

When we viewed pCare's products, my CEO and COO saw what we were going to get at this cost for the...

Nov 2021
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(0)
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Director

We have a relaxation channel that is free of charge to the patients. pCare proactively did training...

Nov 2021
||
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Director

No vendor can get more proactive than pCare. I feel like I sometimes work with pCare's people as if...

Nov 2021
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Director

Whenever I need one of pCare’s executives, they are always available on the phone. They call and...

Nov 2021
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(0)
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Director

The outcomes are proven in the monthly meetings. There are always things that come up in the...

Nov 2021
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Analyst/Coordinator

The support we get from our client success manager (CSM) has been very helpful. We like the training...

Nov 2021
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Analyst/Coordinator

There isn't an online portal where we can easily access the data. We always have to reach out to...

Nov 2021
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Analyst/Coordinator

The vendor changed the format and questions that they were using. That was a wonderful transition.

Jun 2021
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Analyst/Coordinator

If potential customers who are looking at the system don't trust it or think that it is a good...

Jun 2021
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Analyst/Coordinator

We meet with the vendor frequently and have meetings to see how things are going. They send us a...

Jun 2021
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Analyst/Coordinator

When I first came to my organization, I had no clue what to do with the system. The vendor took the...

Jun 2021
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Analyst/Coordinator

We have been pretty happy with TruthPoint Rounds. We used to use the product when someone was given...

Jun 2021
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Our Patient Experience Improvement report is a first look at customer satisfaction with the solutions used by providers and payers to improve patient experience.
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