Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Digital Rounding on your dashboard or bookmark under

(Your Products / Your Organization's Products)


TruthPoint Rounds Comments
Filtered view: All

KLAS Research Director - Adam Cherrington
Subject Expert

Adam Cherrington

Research Director

adam.cherrington@klasresearch.com

801-404-5273

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Related Blogs

Rounding IT Support Improves EMR Usability

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Digital Rounding on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Analyst/Coordinator

The vendor changed the format and questions that they were using. That was a wonderful transition.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If potential customers who are looking at the system don't trust it or think that it is a good...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We meet with the vendor frequently and have meetings to see how things are going. They send us a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When I first came to my organization, I had no clue what to do with the system. The vendor took the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have been pretty happy with TruthPoint Rounds. We used to use the product when someone was given...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our vendor representative was very personable and was right there to answer all questions very...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's pricing is good. I haven’t been involved with the negotiations, but I know that we plan...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had some challenges, but the glitches were worked out pretty quickly. The system is easy to use,...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system has a lot of blank questions, and we can manipulate those questions. It is like a...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If it were possible for people to pull their own data on the system, that would be a nice...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor executives have been readily available to people who are involved with the project. Their...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would recommend this product to someone in my position. It was so helpful that our representative...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our experience with the product was impacted by the COVID-19 pandemic. We launched the product and...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our experience was limited due to the COVID-19 pandemic. We haven’t had a chance to change up...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One of the most positive experiences I have had with the vendor was around pCare's support. We have...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

On my end as a recipient of data, the system is easy to use, but I don't know that the system is...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

We really struggle to get families to complete the customer satisfaction surveys. pCare has been...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

pCare is very good at communicating when we raise an issue or ask for a change. Changes are made...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

We have a point person from pCare who is in regular communication with us. We have that person's...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

The vendor has been eminently flexible with our organization's very unique needs.

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is part of our long-term plans. We find it most useful when we have some processes...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor very much keeps their promises. We always have direct contact with our vendor...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see a way for our patients or their families to sign up and do surveys themselves...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TruthPoint Rounds has been the best product for consumer engagement and satisfaction that I have...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our vendor representative is super responsive. A lot of the time, we get responses back the same day...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We haven't had any problems with the system driving tangible outcomes. The vendor always helps us in...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system has given us the information that we have wanted. The process has been dynamic because of...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has recently pushed out functionality for text-message surveys, so the vendor is...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been working with the vendor, and they have helped us get an active survey in place and...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation of the system was fantastic. Our representative was involved with us in building...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I didn't rate the vendor perfectly on training because we have never had any formal trainings other...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor gave us an introduction to their organization and what they would do for us. They have...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system makes things as easy as possible. We can push surveys out by phone, email, or text. We...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ease of the surveys and the ability to update new staff are great. Our representative makes...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

My score is reflective of the great service that the vendor has provided us with. pCare has had a...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

If anything, pCare does quite the opposite of nickel-and-dime. They are very amenable. They work...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don’t believe we have encountered any issues with integration. I have had no issues with the...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor goes above and beyond. I have worked with many different vendors, and pCare is one of the...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would tell others about the ease of use for end users and the engagement from the pCare team. I...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution was absolutely worth every penny. We are ecstatic with it. It is a new shiny tool right...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We worked with a very small team, and the team followed through on everything that we asked. As we...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor provided multiple training sessions for our staff. I remember the training being pretty...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TruthPoint Rounds has definitely been great with reporting the data. When we were first setting up...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TruthPoint Rounds emails the data to me. The vendor actually has the system set up to where it will...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, I would say that TruthPoint Rounds is very great, and our representative is wonderful and...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor was really helpful in redesigning a piece of the product that we use and working with us...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have the option that every time a survey is completed, we can see the actual survey and the...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

So far, things with RapidRoundsPlus have been good. With every implementation, there are kinks in...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

RapidRoundsPlus is still a desktop version, and I would like to see it as a one-touch application.

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

RapidRoundsPlus was never on our list of things to use. It wasn’t something that we were even in the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

TruthPoint has people all over, so our main point of contact is great and is always on top of...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​