TruthPoint Rounds
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Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

What I like about TruthPoint Rounds is that it is very intuitive and easy to use. I get really quick...

Oct 2022
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Analyst/Coordinator

Functionality and Upgrades

I would like to see more robust reports from the system. The vendor does a very good job with the...

Oct 2022
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Analyst/Coordinator

Service and Support

pCare’s staff is very responsive. If I have a need or a change request, they are typically able to...

Oct 2022
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Director

Service and Support

TruthPoint Rounds had some issues at the time of the go-live, but the vendor did a pretty bang-up...

Sep 2022
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Director

Functionality and Upgrades

For end users, TruthPoint Rounds is not overly complicated by any means.

Sep 2022
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Director

Functionality and Upgrades

With the way TruthPoint Rounds is set up, pCare doesn't allow us to run our own reports. That slows...

Sep 2022
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VP/Other Executive

Implementation and Training

We had a very complicated implementation. We asked pCare to help us with some of our challenges...

Aug 2022
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VP/Other Executive

Interfacing and Integration

The product is somewhat difficult to integrate with other systems, and we have to work to make...

Aug 2022
||
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VP/Other Executive

Relationship

pCare really has stepped up when it comes to everything we have asked for. We meet with them...

Aug 2022
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Director

Functionality and Upgrades

With pCare's software, we can do survey alerts. We give a questionnaire to the patient with five key...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

We really like pCare’s rounding tool because we have the ability to close the actual response that...

Jun 2022
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VP/Other Executive

Implementation and Training

Our pCare representative is extremely responsive and has provided multiple educational sessions to...

Jun 2022
||
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VP/Other Executive

Functionality and Upgrades

TruthPoint Rounds is a great tool to be able to get things right before a patient is discharged. We...

Jun 2022
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VP/Other Executive

Functionality and Upgrades

Our wish list for TruthPoint Rounds is more robust reporting, potentially a connection to get...

Jun 2022
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Director

Functionality and Upgrades

The survey return rate is very difficult to ascertain, and it is difficult to really get a grip on...

May 2022
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Manager

ROI / Cost (care and feeding)

I don't see the invoices, but most of the things that we have asked our pCare consultant to do have...

May 2022
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Manager

Functionality and Upgrades

I really like TruthPoint Rounds because of how easy it is for the person being surveyed and because...

May 2022
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Manager

Relationship

Our consultant from pCare has been a mainstay and has always been very accommodating. As our systems...

May 2022
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(0)
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Manager

Other Observations & Comments

Our patients get the pCare survey within a week of being discharged or being in the emergency...

May 2022
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Manager

Functionality and Upgrades

I wish there were more ways that the surveys could be self-initiated by the patient instead of the...

May 2022
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Manager

Relationship

I think our satisfaction with TruthPoint Rounds will be even higher a year from now. It is always...

May 2022
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Director

Functionality and Upgrades

pCare has given us what we have needed, and I am pretty comfortable using the system. There are...

May 2022
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Director

Relationship

The vendor is very good about being accommodating and changing or doing whatever we want. That is...

May 2022
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Director

Functionality and Upgrades

When it comes to spreading the solution throughout our organization, the system is very convenient...

May 2022
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(0)
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Manager

Interfacing and Integration

The solution doesn't interface with our EMR systems as well as we think that it should. We would...

Apr 2022
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(0)
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Manager

Functionality and Upgrades

I like that we have the ability to assign education to patients and keep track of the timing for...

Apr 2022
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(0)
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VP/Other Executive

Relationship

pCare is very proactive about giving recommendations on how to get certain answers we need for a...

Mar 2022
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VP/Other Executive

Functionality and Upgrades

The product is very easy to use and understand. If we want to do a spot survey or something like...

Mar 2022
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(0)
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VP/Other Executive

ROI / Cost (care and feeding)

We pay for the service and for every little thing we need. In fact, if I need something, I usually...

Mar 2022
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(0)
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CIO

ROI / Cost (care and feeding)

The product works as it is designed. pCare uses HL7, so it hasn't been hard to set up any type of...

Feb 2022
||
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CIO

Relationship

If the vendor doesn’t have something, or it doesn’t exist, they are willing to develop it and work...

Feb 2022
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CIO

Other Observations & Comments

I would encourage pCare to stay ahead of technology and be more creative. There are some things that...

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

We have TruthPoint Rounds but we are not using it because the users don't like it and think it is...

Feb 2022
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Analyst/Coordinator

Future Outlook

We are reinitiating our rounds. We have a highly reliable organization that is going to be working...

Feb 2022
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Manager

Service and Support

I have a lot of positive feelings about pCare because of the consultant we are working with. There...

Jan 2022
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Manager

Service and Support

We have a person from pCare who helps support our work, provides us with data, and helps us identify...

Jan 2022
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(0)
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Manager

Functionality and Upgrades

The product is easily customized to each department's needs, and requested changes are made rapidly....

Jan 2022
||
(0)
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Manager

Functionality and Upgrades

We wanted to hardwire the bedside care handoff when nurses change shifts. We have designed specific...

Jan 2022
||
(0)
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Manager

Service and Support

When our patient experience scores come out, if we aren't meeting the target that we want to or need...

Jan 2022
||
(0)
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Manager

Service and Support

We have had an excellent experience with pCare. One of the proactive things pCare does is establish...

Jan 2022
||
(0)
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Manager

Functionality and Upgrades

We have different patient experiences and quality teams, and we need to meet national goals. There...

Jan 2022
||
(0)
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Director

Relationship

I work with the executives at pCare, and they are always open and available for any conversation I need....

Jan 2022
||
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

pCare avoids charging for every little thing for the most part, but sometimes I ask for something...

Dec 2021
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(0)
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VP/Other Executive

Functionality and Upgrades

The ease of use for TruthPoint Rounds depends on whether a resident, family member, or staff member...

Dec 2021
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VP/Other Executive

Functionality and Upgrades

I like the reports and the customization that pCare does for us. They have worked hard to give us...

Dec 2021
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(0)
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VP/Other Executive

Interfacing and Integration

The interoperability in TruthPoint Rounds could be improved. We work with different EHRs, and other...

Dec 2021
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(0)
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VP/Other Executive

Functionality and Upgrades

We have a coach from pCare, and they are great, but I have wondered how we could take their...

Dec 2021
||
(0)
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VP/Other Executive

Relationship

The service and executive involvement from pCare are great. The executives are very responsive when...

Dec 2021
||
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