Cardiovascular Workspace (IntelliSpace Cardiovascular) Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Manager

Product

The vendor could improve some of the voice recognition integration so that the cardiologists could...

Nov 2025
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Manager

Product

Building worklists in the program could be a bit more intuitive. There are opportunities to make the...

Nov 2025
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Manager

Relationship

Generally, reaching Philips is pretty easy. With our two other Philips products, we have account...

Nov 2025
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Manager

Product

There could be some interface improvements. We still have periodic issues with interfaces getting...

Nov 2025
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Manager

Product

In general, the system is fairly easy to use once the configurations are made. Once the templates...

Nov 2025
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Manager

Product

The echo structured reporting meets most needs. Once we got the structured reports built out, they...

Nov 2025
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Manager

Culture, Value

The vendor does not avoid charging for every little thing. We purchased a measurement package, and...

Nov 2025
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Manager

Product

The structured reporting is very cumbersome to build. When we build it, there are a lot of drop-down...

Nov 2025
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Manager

Relationship, Operations

If someone asked if I would buy this system again, I would say hell no. We ran into some serious...

Nov 2025
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Manager

Operations, Product

It would be great to have a training session on familiarity of the system, with teachings on how to...

Nov 2025
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Manager

Product

When we were integrating with our EHR, a lot of mapping had to take place inside our EHR to get the...

Nov 2025
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Manager

Loyalty, Relationship

The service used to be proactive, but now it is terrible. We used to work with a fantastic field...

Nov 2025
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Manager

Product

The system works at times. That is the best I could do to name something I like about the system. We...

Nov 2025
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Manager

Product

I don't like the administrative tools. They are there, but the system is not the same as some of the...

Nov 2025
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Manager

Culture, Loyalty

The whole reason we bought IntelliSpace Cardiovascular was so that our doctors could use another...

Nov 2025
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Manager

Relationship

I don't call IntelliSpace Cardiovascular’s support team that often. I don't have a hard time...

Nov 2025
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Manager

Product

I think IntelliSpace Cardiovascular is pretty easy for the end users, but I'm a very technical...

Nov 2025
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Manager

Product

With some companies, their structured reporting allows technicians to have images or pictures that...

Nov 2025
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Manager

Product

There has not been much change or many problems with Cardiovascular Workspace. We haven’t had any...

Nov 2025
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VP/Other Executive

Product

Cardiovascular Workspace is an improvement. It just isn't quite as agile as the vendor's radiology...

Nov 2025
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VP/Other Executive

Culture, Product

With echo structured reporting, there are limitations with physicians getting used to things and...

Nov 2025
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VP/Other Executive

Relationship

I rarely see Philips' executives. In some ways, that is good because when things get to my level,...

Nov 2025
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Director

Loyalty

I'm waiting for some AI strategies from Philips, and as those come out, we will be encouraged to...

Oct 2025
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Director

Product

Cardiovascular Workspace provides cardiologists with all of the cardiac modalities in one patient...

Oct 2025
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CMIO

Loyalty, Product

We are pretty disappointed with the echo side for structured reporting. Philips’ system doesn’t...

Oct 2025
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CMIO

Loyalty

If we integrate Philips’ system with another vendor’s system, I think we will be more satisfied,...

Oct 2025
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CMIO

Loyalty

Philips is kind of the worst, but we are sort of married to their platform because it is all we...

Oct 2025
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CMIO

Culture, Relationship

We have service contracts with Philips, and they are just unresponsive. Their tech support team...

Oct 2025
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Director

Loyalty, Product

Philips' web-based tool really threw a monkey wrench into the works for our workflows. That tool has...

Oct 2025
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Director

Loyalty

When Philips moved IntelliSpace Cardiovascular to a web-based platform, they gave me a feature that...

Oct 2025
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Director

Operations, Product

I like that the system's workflows have remained relatively consistent throughout the versions and...

Oct 2025
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Manager

Product

I haven't heard any complaints about navigating the system.

Oct 2025
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Manager

Product

I don't think the system's cardioiology side is on par with its radiology side because those sides...

Oct 2025
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Analyst/Coordinator

Relationship, Operations

Philips has in-person, remote, and online training, and it is amazing. Also, the vendor’s support...

Sep 2025
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Analyst/Coordinator

Relationship, Product

Philips still has things that they are working toward, like getting everything all on the web, and...

Sep 2025
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Analyst/Coordinator

Loyalty, Product

Cardiovascular Workspace has its shortcomings, but looking at everything else that I have looked at...

Sep 2025
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Director

Relationship, Operations, Product

Cardiovascular Workspace isn't user friendly. Even though Philips can come up with solutions, the...

Sep 2025
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VP/Other Executive

Relationship, Operations

With Philips, we have had weeks of wasted time where the system keeps coming up with application...

Sep 2025
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VP/Other Executive

Product

Philips couldn't even follow through on what they contractually agreed to. The EMR in the...

Sep 2025
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VP/Other Executive

Loyalty

Philips has notably struggled over the last year and a half. I'm probably going to replace them....

Sep 2025
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VP/Other Executive

Relationship

Cardiovascular Workspace is meeting some needs. Philips has partnered with physicians pretty well....

Sep 2025
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Manager

Operations

Philips’ training is pretty good. Philips has been pretty good with integration with our EHR.

Aug 2025
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Manager

Relationship

The quality of Philips' support has definitely dropped. Their support people only address the single...

Aug 2025
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Manager

Product

Overall, things have been pretty good with Cardiovascular Workspace. Cardiovascular Workspace works...

Aug 2025
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Manager

Loyalty, Value

One thing that Philips does pretty well, as opposed to some other vendors, is that they actually...

Aug 2025
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Manager

Loyalty, Product

There are some plug-ins with Cardiovascular Workspace that we would like to see. As of right now,...

Aug 2025
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Manager

Culture, Value

Philips does avoid charging for every little thing. Their charging has probably gotten a little...

Aug 2025
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Manager

Relationship, Product

The building and servicing of Cardiovascular Workspace are a lot trickier than they are in regular...

Aug 2025
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Director

Product

The simplicity of system use is really convenient with Philips' products. The vendor allows us to do...

Aug 2025
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Director

Culture, Operations

Philips could work on giving us more offerings for training and being more proactive with that....

Aug 2025
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Director

Relationship, Product

Philips needs to branch out their functionality in the stress echo space. That would be my big need...

Aug 2025
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Manager

Operations

One of the biggest hurdles that Philips always has is in the install or deployment step. When...

Jun 2025
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Manager

Relationship, Product

I feel like Philips is constantly wanting to shoot for game-changing, state-of-the-art changes, but...

Jun 2025
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Manager

Loyalty, Product

A lot of things in the system are unsurprisingly based on adult echocardiography needs. Pediatric...

Jun 2025
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Manager

Relationship, Product

When we update or upgrade our Philips product, it is always a rocky road, and we never know what we...

Jun 2025
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Manager

Loyalty, Product

If we have a fill-in-the-blank space in the reporting language in the system, we can only have one...

Jun 2025
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Manager

Relationship

We are a managed enterprise, and I know that in the past, we have had to compete for resources with...

Jun 2025
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Manager

Relationship

I don’t know if I would buy the product again. We know that a lot of organizations use another...

Jun 2025
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Manager

Culture

Cardiovascular Workspace is underwhelming. For all of Philips’ products that we support, I feel like...

Jun 2025
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Manager

Loyalty, Product

There is a whole bunch of advanced processing information, like strain, 3D, or 4D echocardiography,...

Jun 2025
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Manager

Loyalty

Philips is going more toward cloud computing, and that is going to happen in the near future. I...

Jun 2025
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Manager

Product

We have to hang our hat on decision-making by quantification in some way so that we can trend...

Jun 2025
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Manager

Relationship, Operations, Value

The system is a very hours-heavy application for our team, so if there were one thing that I could...

Jun 2025
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Manager

Loyalty, Relationship, Operations

Cardiovascular Workspace is definitely not perfect. I hear about struggles, concerns, and support...

Jun 2025
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Manager

Relationship, Product

Cardiovascular Workspace is an extremely frustrating program to work with. Log files are incoherent,...

Jun 2025
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Manager

Product

The product has a timeline on patients. That timeline can integrate multimodality imaging, including...

Jun 2025
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Manager

Product

Cardiovascular Workspace is a robust product that serves both technologists and providers well. It...

May 2025
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Manager

Relationship, Product

Cardiovascular Workspace is a little difficult for us to customize. We have to open more service...

May 2025
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Manager

Loyalty, Relationship

Philips hasn't been as proactive lately. I don't have anything that I can say was proactive on the...

May 2025
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Manager

Relationship

Cardiovascular Workspace is a little stickier when it comes to getting through support teams. I have...

May 2025
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Analyst/Coordinator

Product

The echo-structured reports in Cardiovascular Workspace provide all of the finding codes and report...

May 2025
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Analyst/Coordinator

Product

We would like Cardiovascular Workspace to be a zero-footprint product that can be easily accessed...

May 2025
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Analyst/Coordinator

Loyalty

Someone considering Cardiovascular Workspace should consider how big their hospital system is. If it...

May 2025
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Analyst/Coordinator

Loyalty, Product

We are leaving Cardiovascular Workspace because our radiology team has outgrown it, and we are...

May 2025
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Analyst/Coordinator

Relationship

There are a few items in the system that I sometimes scratch my head about. I also wonder why...

May 2025
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Analyst/Coordinator

Relationship, Operations

From what I have seen so far, Philips seems to be doing a good job. They have always been good. The...

May 2025
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Manager

Loyalty, Product

There were a lot of enhancements for Cardiovascular Workspace that were promised by Philips,...

Apr 2025
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Manager

Loyalty, Product

Cardiovascular Workspace is fairly stable, and I feel like it has a lot of experience behind it....

Apr 2025
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Manager

Loyalty, Value

We are in the process of switching our structured reporting. Some of the struggles with integrating...

Apr 2025
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Manager

Operations

Philips could improve just by having a more defined project plan and available resources. Philips...

Apr 2025
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Manager

Relationship, Product

Philips made some changes to try to move to a more web-based platform, but they have not finished...

Apr 2025
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Director

Value

Philips kind of nickel-and-dimes. We have an enterprise agreement with them. The vendor will often...

Apr 2025
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Director

Product

Cardiovascular Workspace is fairly robust. It meets our physicians' needs right now. There is a bit...

Apr 2025
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Director

Culture, Relationship

When physicians go to certain conferences and things like that, they are promised pie-in-the-sky...

Apr 2025
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Director

Product

The system is a little challenging for one of our specialties. The people of that specialty have...

Apr 2025
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Director

Relationship

Philips' support is really good. We are able to get help from Philips when we need it. We can also...

Apr 2025
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Analyst/Coordinator

Value

The product is a fine application that serves our providers' needs. The licensing model is a bit...

Feb 2025
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VP/Other Executive

Relationship

Philips is very aggressive about saying no when something is not part of our support contract. They...

Feb 2025
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Manager

Relationship

Whenever I have issues with IntelliSpace Cardiovascular, I call in the support people, and they are...

Feb 2025
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Manager

Culture, Loyalty

With IntelliSpace Cardiovascular, the TOMTEC tool is there, but we basically can't use it. One of...

Feb 2025
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Manager

Culture, Loyalty

When Philips came on-site to sell us IntelliSpace Cardiovascular, our doctors gravitated toward the...

Feb 2025
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VP/Other Executive

Relationship, Operations, Product

I think Philips keeps all promises. They keep to anything they put in writing. I don't hear many...

Feb 2025
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VP/Other Executive

Product

The improvement I would like to see with IntelliSpace Cardiovascular is ongoing interoperability...

Feb 2025
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Analyst/Coordinator

Product

Everybody is happy with Philips' echo structured reporting. I haven't heard anything to the...

Feb 2025
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Analyst/Coordinator

Loyalty

IntelliSpace Cardiovascular is part of our long-term plan. We are pretty much a Philips house right...

Feb 2025
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Analyst/Coordinator

Relationship

If I do have a knock on anything, it is that there are a lot of Philips employees who are in India....

Feb 2025
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Analyst/Coordinator

Loyalty, Value

I don't rate IntelliSpace Cardiovascular very high when it comes to driving tangible outcomes, but...

Feb 2025
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Analyst/Coordinator

Culture

I have been in this game so long that I take a grain of salt with everything that salespeople tell...

Feb 2025
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Analyst/Coordinator

Operations

Customizing the out-of-the-box structured reporting templates is a partnership. In the beginning,...

Feb 2025
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Analyst/Coordinator

Loyalty

We are desperately in need of an upgrade for IntelliSpace Cardiovascular, and that is going to...

Feb 2025
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Director

Loyalty, Product

We would like to have easier integration into our EHR with more tools that either present...

Feb 2025
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Director

Product

With Cardiovascular Workspace, the ease of use in a lot of ways depends on how we built the system....

Feb 2025
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Director

Product

IntelliSpace Cardiovascular has a dated design. I haven't really seen any innovations or anything,...

Feb 2025
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Director

Relationship

A while ago, Philips’ support was all over the place. If we got somebody great, then we were good to...

Feb 2025
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Director

Product

The system's stability has been really good, and we have good processes for new modalities coming...

Feb 2025
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Director

Loyalty, Product

With cardiovascular platforms in general, I imagine Philips will get better in the patient...

Feb 2025
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Director

Loyalty, Product

I think a couple of AI tools are going to be released in the next couple of years that are going to...

Feb 2025
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VP/Other Executive

Product

The biggest thing with IntelliSpace Cardiovascular is when we are sitting in a dual environment,...

Dec 2024
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VP/Other Executive

Relationship

Philips comes on-site, and we meet with some of their leaders. Also, if they know something is...

Dec 2024
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