Cardiovascular Workspace (IntelliSpace Cardiovascular) Commentary

Filtered view: All

When we have asked for extra training from Philips, it either costs a bunch of money and is...

There are one or two support people from Philips that we can get engaged if we can get them on the...

There is a lack of commitment to the product from Philips. Currently, it is in a mixed environment...

I would caution against buying Cardiovascular Workspace, but I’m told that it is the best option for...

Philips is fair with their charges, but they are not transparent. We have had instances where they...

Philips was a company that was quite respected in healthcare a few years ago. In recent history,...

Culturally, Philips is a very rigid organization, and they are not focused on feature enhancement at...

I would love to switch to a different solution and vendor, but our organization is comfortable with...

I would prefer not to buy Cardiovascular Workspace again. I would buy Cardiovascular Workspace with...

Philips seems relatively stable. The integration with Philips' system is not as big of a challenge...

With Cardiovascular Workspace, ECG information is not mapped to the structured reporting yet. We're...

It's been a little tougher to get speedy responses or to connect with the right team for the cardiac...

Philips's cardiac product accomplishes the job that we sought to get out of it. I do like their...

Just because Philips's products all have the Philips label doesn't mean that they all play the same....

I think the vendor changed hands right as a certain project was going live. So a lot of the pieces...

Philips has been a bit of a headache, and most of the frustration is in the ED and the cardio...

Philips’ vision is good, but their execution is lacking. For example, the user interface in their...

Philips has excellent support compared to other vendors. Their support turnaround time is excellent....

We get what we pay for, especially when it comes to response times on our service calls and things...

Philips is pretty ingrained; they are our partner for a lot of stuff here at our organization. I...

Philips is collaborating and talking with us constantly about new things and what is on the horizon....

Philips' general training is always web based. Things like on-site support and clinical training are...

We get a lot of really good value from the system.

We are looking for some newer functionalities, like AI measurement and automated detection. We have...

We have had a lot of struggles with Philips' system. It is very hard for us to reach the vendor's...

Cardiovascular Workspace is a maybe for us right now in terms of being part of our long-term plans....

Philips is usually pretty okay when we reach out to them. If there is something that they can sell...

Cardiovascular Workspace works really well for smaller organizations as long as they stay within the...

The structured reports in Cardiovascular Workspace seem to work well enough. They are focused on...

We recently upgraded Cardiovascular Workspace. That was pretty messy, but things have stabilized....

Philips' training is actually really good. We always have a clinical consultant on site. However, it...

Cardiovascular Workspace is a great product. It has a lot of functionality, but our end users have a...

Cardiovascular Workspace is one of the best systems that I have used. I have never had issues with...

When I make a phone call to Philips, I can talk to an engineer who will actually fix my problem...

The vendor could improve some of the voice recognition integration so that the cardiologists could...

Building worklists in the program could be a bit more intuitive. There are opportunities to make the...

Generally, reaching Philips is pretty easy. With our two other Philips products, we have account...

There could be some interface improvements. We still have periodic issues with interfaces getting...

In general, the system is fairly easy to use once the configurations are made. Once the templates...

The echo structured reporting meets most needs. Once we got the structured reports built out, they...

The vendor does not avoid charging for every little thing. We purchased a measurement package, and...

The structured reporting is very cumbersome to build. When we build it, there are a lot of drop-down...

If someone asked if I would buy this system again, I would say hell no. We ran into some serious...

It would be great to have a training session on familiarity of the system, with teachings on how to...

When we were integrating with our EHR, a lot of mapping had to take place inside our EHR to get the...

The service used to be proactive, but now it is terrible. We used to work with a fantastic field...

The system works at times. That is the best I could do to name something I like about the system. We...

I don't like the administrative tools. They are there, but the system is not the same as some of the...

The whole reason we bought IntelliSpace Cardiovascular was so that our doctors could use another...

I don't call IntelliSpace Cardiovascular’s support team that often. I don't have a hard time...

I think IntelliSpace Cardiovascular is pretty easy for the end users, but I'm a very technical...

With some companies, their structured reporting allows technicians to have images or pictures that...

There has not been much change or many problems with Cardiovascular Workspace. We haven’t had any...

Cardiovascular Workspace is an improvement. It just isn't quite as agile as the vendor's radiology...

With echo structured reporting, there are limitations with physicians getting used to things and...

I rarely see Philips' executives. In some ways, that is good because when things get to my level,...

I'm waiting for some AI strategies from Philips, and as those come out, we will be encouraged to...

Cardiovascular Workspace provides cardiologists with all of the cardiac modalities in one patient...

We are pretty disappointed with the echo side for structured reporting. Philips’ system doesn’t...

If we integrate Philips’ system with another vendor’s system, I think we will be more satisfied,...

Philips is kind of the worst, but we are sort of married to their platform because it is all we...

We have service contracts with Philips, and they are just unresponsive. Their tech support team...

Philips' web-based tool really threw a monkey wrench into the works for our workflows. That tool has...

When Philips moved IntelliSpace Cardiovascular to a web-based platform, they gave me a feature that...

I like that the system's workflows have remained relatively consistent throughout the versions and...

I haven't heard any complaints about navigating the system.

I don't think the system's cardioiology side is on par with its radiology side because those sides...

Philips has in-person, remote, and online training, and it is amazing. Also, the vendor’s support...

Philips still has things that they are working toward, like getting everything all on the web, and...

Cardiovascular Workspace has its shortcomings, but looking at everything else that I have looked at...

Cardiovascular Workspace isn't user friendly. Even though Philips can come up with solutions, the...

With Philips, we have had weeks of wasted time where the system keeps coming up with application...

Philips couldn't even follow through on what they contractually agreed to. The EMR in the...

Philips has notably struggled over the last year and a half. I'm probably going to replace them....

Cardiovascular Workspace is meeting some needs. Philips has partnered with physicians pretty well....

Philips’ training is pretty good. Philips has been pretty good with integration with our EHR.

The quality of Philips' support has definitely dropped. Their support people only address the single...

Overall, things have been pretty good with Cardiovascular Workspace. Cardiovascular Workspace works...

One thing that Philips does pretty well, as opposed to some other vendors, is that they actually...

There are some plug-ins with Cardiovascular Workspace that we would like to see. As of right now,...

Philips does avoid charging for every little thing. Their charging has probably gotten a little...