IntelliSpace PACS Commentary

Filtered view: All

I would recommend IntelliSpace PACS depending on who I was talking to. If I were talking to a...

IntelliSpace PACS is not granular. There are a lot of limitations if we are just reading out of...

I like IntelliSpace PACS. It is reliable. It works well. A lot of people know it or are comfortable...

The training from Philips is basic. If we are getting into the PACS world, it gets our feet wet; it...

IntelliSpace PACS is stable, but it went stale. Philips is giving it a new coat of paint to keep it...

Philips has been doing well with support. I am impressed with them. They have ebbs and flows. For a...

After several years, we are moving away from Philips. We had talked at a high level about moving to...

We have not had a lot of training, but there is also not a lot of reason to have training when...

IntelliSpace PACS is not customizable at all, and Philips doesn't seem to be investing or spending...

Philips has talked about a service model and hosting, but it is not a modern cloud solution. They...

It feels like IntelliSpace has looked the same since the early 2000s. We have had requests to get...

Philips was a good vendor for us for a long time, and IntelliSpace PACS has done the job overall....

We have had a lot of changes with our team here and, like everyone, the shortage of radiologists is...

We looked at AI through Philips and a third party. Everything through Philips was much more...

Philips is so large, and their processes are actually sometimes worse than ours. It feels like they...

Philips has been behind with their PACS and has gone back and forth on which PACS is their...

There are some issues with support. We have our specific ways of integrating things, and Philips has...

I think Philips just started deploying more tools in the telehealth space, and they have been...

I would not say Philips is completely ignoring us, but at the same time, I feel like they've put off...

We have a lot of advanced post-processing tools and all other things tied to imaging. If the PACS...

Philips is falling behind. We do not see a lot of direction from either the clinical leadership or...

Philips is not the easiest vendor to work with. We really have to have somebody who's pretty good at...

I don't think the solution is able to go to the cloud, and I certainly have no desire to go to the...

IntelliSpace PACS is missing some of the latest innovations, but it still does a nice job. All the...

The radiologists are happy with IntelliSpace PACS, and using it has been a very good and stable...

Philips has a pretty good training program to bring up our PACS admin team and for general support,...

We get great support from Philips. The support people are fantastic, and they are very accountable....

The nice thing is that when we call into Philips, we get to talk to a live person, and that is good....

Philips made a couple of missteps. When they acquired Carestream years ago, they decided they were...

For the most part, IntelliSpace PACS is a very stable platform. We have very little downtime. It has...

Philips is such a large company that, for R&D to get something accomplished, it takes a long time to...

Philips bought the Vue system, and they were putting all their resources and everything into it....

I usually try to figure out what people's circumstances are before I recommend anything. Some things...

There isn’t any training with IntelliSpace PACS. Additionally, their support is not great.

Our staff members know how to use IntelliSpace PACS, and it serves our needs for the most part, but...

IntelliSpace PACS is antiquated, and we decided not to move forward with Philips's updated platform....

If someone were looking for a PACS, I would ask them what they are looking at in terms of vendors...

Philips continues to make changes to IntelliSpace PACS. They’ve now instituted lunch-and-learn...

Philips has gone through a lot of changes with their support over the years, and they’ve recently...

Most of our workflow runs directly through IntelliSpace PACS rather than our RIS, since the RIS is...

Things with IntelliSpace PACS have been fine over the last year. It has been a good product for us,...

I think IntelliSpace PACS is extremely user-friendly. I think the support structure provided by the...

Philips invests into their training. They are engaged with us. They are always reaching out to me...

For some reason, we have had issues with getting Philips to support our physicians. That was the...

IntelliSpace PACS is lacking in the comprehensive nature of what it offers. Philips could improve...

IntelliSpace PACS is decent. It is more expensive than the capability of the system warrants. It has...

IntelliSpace PACS is pretty inflexible. I’m not a fan of being locked out of the system with the...

We had a rough go with Philips after they purchased Carestream. We had gone through a contracting...

The vendor's response to online tickets should be quicker.

The solution's strengths are its ease of use. The user interface is straightforward. It is easy to...

Something that I would like to see in the solution is that I need to be able to filter and search by...

Philips has fixed our problem with the stability on our system, but the core application just hasn't...

We evaluated PACS options, but we chose IntelliSpace PACS. The support has generally been good, but...

Philips has been very wishy-washy on their direction. They say they are going to the Vue platform,...

I don't think the executive involvement is anywhere close to what is needed. We are a pretty large...

We haven't sent anybody to Philips' training because it is just too damn expensive.

The biggest opportunity for product improvement is to go cloud based. Philips needs to offer a...

The vendor has good support and good response times.

Our ability to speak to our Philips representative is the vendor's biggest strength.

The thing I like most about IntelliSpace PACS is the quality of the images.

The biggest area of opportunity for improvement in IntelliSpace PACS is the universal data manager.

Philips could improve our experience by helping me understand why portal accounts are scrubbed due...

IntelliSpace PACS is a great, very stable product, but there haven’t been any real innovations....

Philips needs to have better third-party integration, either by offering more robust AI algorithms...

We are doing a couple of data migrations and have had a couple of organizational changes. Philips’s...

I love Philips, but their system is just a PACS viewer at this point, and they need to keep up with...

IntelliSpace PACS is usually a little behind the newest DICOM standards, but that is okay. When some...

The strongest point of IntelliSpace PACS is its ease of use. I can set a brand-new user in front of...

The product seems to be a generation behind some of Philips' peers' products, but it is pretty...

From the PACS admin side, I can't do a DICOM echo to a machine. I have to go through Philips' admin...

One of the major pain points is that as AI becomes more and more prevalent, we need something that...

The training was a couple of days, and there were a few questions I brought up that the trainer said...

As it stands, the product doesn't allow any AI triaging. It doesn't do any automatic assignment. The...

Philips' support is better than another vendor's. Philips has had excellent uptime and...

Our decision to leave IntelliSpace PACS was primarily driven by the radiologists. They were wanting...

Philips doesn’t have the same AI marketplace as another vendor nor as many delivered integrations....

IntelliSpace PACS has its quirks, but it is fairly user-friendly. It was a stable on-premises...

Most of the time, it was hard to get someone when we had requests for enhancements from Philips. We...

Part of why we decided to leave IntelliSpace PACS was that Philips' support was very poor. The...

There is a lack of follow-through from Philips. Philips’ recent upgrade was okay. The issue was with...

In general, vendors should just have training as part of the support contract. It shouldn't be a...

IntelliSpace PACS is incredibly reliable and stable, but I don't think it can meet my functionality...

Even though IntelliSpace PACS has functionality, it is often not intuitive and not easy to...

When we compare IntelliSpace PACS to some other PACS products, the other ones have a lot more bells...

With Philips, I get the support I want when I want it. If I need to contact someone, I can, and I...

IntelliSpace PACS is an older platform, so sometimes there are challenges when we want to integrate...

The vendor could make hanging protocols a little easier to use, both for our radiologists and for me...

The main thing we like about the system is that it has been stable for us. The system is pretty...

There have been some issues with moving IntelliSpace PACS to the cloud. It isn't quite ready for...

IntelliSpace PACS is very scalable, and for multihospital systems, it works really well. Philips was...

On the positive note, Philips has increased their executive-level presence. That had been severely...

Philips has been very receptive to me banging the drum when I need to, and they bring the right...

IntelliSpace PACS is an extremely reliable solution with very limited downtime. There was a point at...

Philips’ engineering and marketing people ought to talk to the customers before releasing new...

Support is very important. We have a good partnership with Philips' support people to recognize...

I would like to see Philips continue to improve the solution. It is a constant journey and a moving...

I like the solution's uptime. The system doesn't crash all the time. The vendor is constantly...

We have a very good working relationship with the vendor. We went to IntelliSpace Connect, and the...

When we go to the cloud, we will have better ease of use, elasticity, and scalability. With the...

We are looking at a complete PACS replacement. IntelliSpace PACS is at the end of its life. Unless...

I like the system's speed and uptime. Those are phenomenal. The system also integrates well with...

To my understanding, if we try to extend any service contract, Philips will raise the prices pretty...

With the way we are structured right now, some of our health systems are on IntelliSpace PACS. Other...

Hindsight is always 20/20. Based on my usage of another vendor’s PACS a long time ago, I have always...

IntelliSpace PACS is old. Unless Philips can significantly bring their product up-to-date, our...

IntelliSpace PACS has always been a workhorse for us. We have very few complaints about the...

Since we started using IntelliSpace PACS, its longevity has been good, and its consistency hasn't...

Philips' service communication can be a little rough. There are some things that I would like to see...

We are in the middle of reviewing the vendors whose systems we might move to in the future,...

We are considering leaving IntelliSpace PACS because Philips’ engagement with our organization is...

IntelliSpace PACS is a very stable, solidly performing platform. We have very few problems with it....

Philips' executive engagement with our organization is awful. It is almost nonexistent. We meet...

Our team loves IntelliSpace PACS so much that we are looking into expanding the contract. I am...

Philips has been totally supportive. They may not give anybody else good support, but they are...