
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Product
Considering the vendor didn't put their energies into keeping IntelliSpace PACS up-to-date, the...
Login or Create an Account to see details.
Product
We have always been pleased with how the product has worked for us. But when it comes to upgrades...
Login or Create an Account to see details.
Product
There is a whole other layer of backup options. What we have is a completely separate server, and...
Login or Create an Account to see details.
Relationship
Our analysts have told me that the vendor's support has degraded over time. The support is less...
Login or Create an Account to see details.
Relationship
When we need help from the vendor, we don't get as high in their organization as we could because of...
Login or Create an Account to see details.
Culture, Loyalty
We are probably going to move away from the product because of some challenges. It can no longer do...
Login or Create an Account to see details.
Loyalty, Relationship
We are looking into a new PACS because Philips' support team is unable to resolve some of our...
Login or Create an Account to see details.
Product
Deleting images is a process with Philips. We have to create a new a new thing and detach the image...
Login or Create an Account to see details.
Product
We have been using IntelliSpace PACS for multiple years now, so I am used to it. I don't like the...
Login or Create an Account to see details.
Culture, Relationship
Philips’ responsiveness isn't terrible. It could be better, but it isn't bad. The support from...
Login or Create an Account to see details.
Product
The design of IntelliSpace PACS is outdated. I would like to have better analytics and the ability...
Login or Create an Account to see details.
Culture
We are on the most current version of IntelliSpace PACS. We never did the CARESTREAM Vue PACS move....
Login or Create an Account to see details.
Operations, Product
The reliability of IntelliSpace PACS is fairly good. It seems to be fairly user friendly. For...
Login or Create an Account to see details.
Relationship, Operations
Philips has been very difficult to work with in terms of getting images out of the system. It took...
Login or Create an Account to see details.
Loyalty
We left IntelliSpace PACS because our radiologists had some general dissatisfaction with its...
Login or Create an Account to see details.
Operations, Product, Value
Upgrades for IntelliSpace PACS are expensive. They never happen on time, and we always have one...
Login or Create an Account to see details.
Value
Our radiologists still aren't crazy about the system's feature function, and they feel that some...
Login or Create an Account to see details.
Product
The connection from our VNA to Philips' PACS product is super slow because the systems have to...
Login or Create an Account to see details.
Loyalty
We are moving away from Philips because we have to have multiple instances of IntelliSpace PACS...
Login or Create an Account to see details.
Relationship, Value
Philips hits us up with charges whenever they can, and for their support, we have to talk to people...
Login or Create an Account to see details.
Product
Philips’ upgrades have been just enough to keep them going.
Login or Create an Account to see details.
Product
IntelliSpace PACS doesn't do this work very well. Let's say a RAD tech finishes completing a CT...
Login or Create an Account to see details.
Culture, Product
We were promised a zero-footprint viewer from Philips a while back, and that did not come into play....
Login or Create an Account to see details.
Relationship
In my experience with a different imaging vendor, that vendor would routinely send out an...
Login or Create an Account to see details.
Operations
When we transition to a newer version of the product, I don't know that there are any regional...
Login or Create an Account to see details.
Relationship, Product
We are using a tool from Philips that has been extremely unstable, and Philips hasn't been focusing...
Login or Create an Account to see details.
Relationship, Product
We have had consistent communications with Philips on the issues we have seen. We did a software...
Login or Create an Account to see details.
Product
Philips bought Stentor. Stentor had a great image-distribution tool. It had a lot of capabilities....
Login or Create an Account to see details.
Relationship
I like that IntelliSpace PACS is resilient. It has been around for a while. Philips understands the...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Philips makes improvements. They respond to the market, and they are in tune with future technology...
Login or Create an Account to see details.
Loyalty, Product
With updates for IntelliSpace PACS, we don't like to be on the leading edge. We like to have the...
Login or Create an Account to see details.
Culture, Value
Philips has been pretty good about being reasonable with their charges, especially since we have...
Login or Create an Account to see details.
Relationship
I know what the radiologists' concerns are with IntelliSpace PACS, and I don't think they are all...
Login or Create an Account to see details.
Product
IntelliSpace PACS is lacking some features because Philips is delivering some updates, but they are...
Login or Create an Account to see details.
Loyalty, Relationship
We decided to walk away from IntelliSpace PACS for a couple of reasons. One reason was that our...
Login or Create an Account to see details.
Value
Despite all of the challenges we have had with IntelliSpace PACS, it is affordable.
Login or Create an Account to see details.
Loyalty
We have been with Philips for a long time, but Philips is changing their platform and switching from...
Login or Create an Account to see details.
Culture, Value
Philips has not been bad to work with. Philips will pretty much work with us on everything in terms...
Login or Create an Account to see details.
Operations
There really isn't anything that Philips offers for training. The training all falls to my team. It...
Login or Create an Account to see details.
Loyalty, Product
IntelliSpace PACS is pretty easy to use, but Philips is moving away from IntelliSpace PACS, so it...
Login or Create an Account to see details.
Relationship
Sometimes it seems like we are calling in issues that should have been caught by the vendor’s...
Login or Create an Account to see details.
Culture, Relationship, Product
We asked Philips whether IntelliSpace PACS was capable of handling an expansion. We had multiple...
Login or Create an Account to see details.
Loyalty
IntelliSpace PACS is not part of our long-term plans because it is terrible. The product is old, and...
Login or Create an Account to see details.
Culture, Operations
We probably did a disservice by not having training built in. Philips sees training as a way to make...
Login or Create an Account to see details.
Relationship
Philips could improve by just getting us to level-two support right off the bat. Level-one support...
Login or Create an Account to see details.
Loyalty, Relationship
Philips is always there. They are very supportive. They have dedicated people who pick up the phone....
Login or Create an Account to see details.
Loyalty
We were hoping to move to another Philips solution, but Philips has had some challenges with moving...
Login or Create an Account to see details.
Relationship
The leadership team all the way to the very top has been in contact with us. They are trying to help...
Login or Create an Account to see details.
Loyalty
We are frustrated with Philips overall, but we are still hoping they can turn it around. We have...
Login or Create an Account to see details.
Relationship
The support from Philips is slow, and sometimes it is hard to get the answer without working through...
Login or Create an Account to see details.
Relationship
Philips has been a long-time partner with our organization, so watching them go through some of the...
Login or Create an Account to see details.
Operations
I think IntelliSpace PACS is a good application for small deployments, but when we get into large...
Login or Create an Account to see details.
Product
Everything that Philips does is proprietary. They have their own proprietary DICOM tags and stuff...
Login or Create an Account to see details.
Product
IntelliSpace PACS itself is not bad. Once we are using it, working with it, and have a workflow, it...
Login or Create an Account to see details.
Loyalty, Relationship
The decision to phase out IntelliSpace PACS was made years ago, but we can't make those moves...
Login or Create an Account to see details.
Value
IntelliSpace PACS has been pretty good with image sharing. However, I would like to see Philips quit...
Login or Create an Account to see details.
Product
There are plenty of things that could be improved in the system, like its search feature, blogging...
Login or Create an Account to see details.
Product
I am not sure that IntelliSpace PACS has any cutting-edge practices that other systems don't already...
Login or Create an Account to see details.
Loyalty
I would never purchase IntelliSpace PACS today. I might have purchased it when we first went live on...
Login or Create an Account to see details.
Loyalty, Product
IntelliSpace PACS doesn’t have much downtime. It is functional for basic image viewing, but we want...
Login or Create an Account to see details.
Relationship
We got IntelliSpace PACS through a third-party vendor, and they take care of all the headaches...
Login or Create an Account to see details.
Product
IntelliSpace PACS is terrible with integration. It launches with our EMR and does basic...
Login or Create an Account to see details.
Relationship
Regarding Philips, it would be nice if when we called for support, we got somebody more fluent in...
Login or Create an Account to see details.
Value
Getting our money’s worth is tricky because of the cost of everything nowadays. But Philips has been...
Login or Create an Account to see details.
Product
In regard to Philips and IntelliSpace PACS, the uptime is very good. We hardly have any issues with...
Login or Create an Account to see details.
Loyalty
We are not sure whether IntelliSpace PACS is part of Philips' long-term plans. Philips purchased a...
Login or Create an Account to see details.
Operations, Product
If the decision were just mine, I would carry on with IntelliSpace PACS for another few years at...
Login or Create an Account to see details.
Relationship, Product
I am certainly a strong advocate for IntelliSpace PACS. I like Philips' support. I have always found...
Login or Create an Account to see details.
Product
The system is a quick PACS. It is fast and available, but it isn't quite as feature rich as some of...
Login or Create an Account to see details.
Loyalty, Product
There is a process within Philips that is called the sweeper. It pushes data to our VNA. It is not...
Login or Create an Account to see details.
Loyalty, Relationship
We have a lot of investment with the Philips PACS. We decided that since Philips has a VNA, it is in...
Login or Create an Account to see details.
Loyalty
IntelliSpace PACS is going to stay with us for a long time. When we talk to different radiology...
Login or Create an Account to see details.
Culture
With Philips, we pay a flat fee per study. For things like upgrades, there is no charge. That is...
Login or Create an Account to see details.
Product
Philips and IntelliSpace PACS are meeting all our needs. We have images, and the radiologist is...
Login or Create an Account to see details.
Relationship
Philips has a pretty responsive team. They will actually tell us when a node is down. Their customer...
Login or Create an Account to see details.
Operations
Philips is on it with implementations and upgrades.
Login or Create an Account to see details.
​
Featured Report
Preferences