Bookmark

Enterprise Repository Vue Archive (Carestream) Commentary
Filtered view: All

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
Sort by:
 Download as Excel

Director

We send images from our nuclear medicine camera, CT scanner, MRI scanner, and portable systems to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

The functionality that we are using internally gives my technical staff the ability to go in and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

We are in the process of upgrading for a new client and workflow manager. During that process, we...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

The product is great. But the vendor has always been at the top of the bottom of the barrel. They...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Manager

The archive could be more user-friendly. Some of the menus are buried a little, and we have to know...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

At the beginning of us moving to the cloud, the price will be more negative for us, but over a...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

I haven’t had a problem with Enterprise Repository Vue Archive. It has been what we need. It works...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

Enterprise Repository Vue Archive isn't as user friendly as our previous PACS, and it has a lot of...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Manager

I feel like Philips doesn't have the resources they need when it comes to training. When we first...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

Enterprise Repository Vue Archive gives us what we need to achieve our goals.

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

​