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Enterprise Repository Vue Archive (Carestream) Commentary
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Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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Manager

Product

The internal teams love the product well enough that we fought to keep it. Through transitions, we...

Jun 2024
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Manager

Loyalty, Operations

The biggest drawback is that the vendor has a limited number of resources for project implementation...

Jun 2024
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Manager

Relationship, Product

Enterprise Repository Vue Archive is relatively stable, but there are some lingering database issues...

Mar 2024
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Manager

Operations

There are big challenges with the length of the implementations for Enterprise Repository Vue...

Mar 2024
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Manager

Product

I don't have many issues with the system. I use its administrative tools every day. There are a few...

Dec 2023
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Manager

Relationship

My contact from the vendor is awesome. Philips really shines when it comes to proactive monitoring....

Dec 2023
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Manager

Relationship

Since Carestream was acquired by Philips, it has sometimes taken a while for the vendor to address...

Dec 2023
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Analyst/Coordinator

Loyalty, Relationship

When Philips took over Carestream, Carestream had a superior product. Philips bought Carestream for...

Dec 2023
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Analyst/Coordinator

Culture, Relationship, Value

Philips has done everything they have put on the statement of work and promised to do. We haven't...

Dec 2023
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Manager

Relationship, Operations

Philips' system is fairly easy to use and set up. If we have questions, the vendor is readily...

Nov 2023
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Manager

Product

The product is very stable, and we haven't had any issues with it. We have been working on the...

Nov 2023
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Manager

Product

The product is almost seamless to us. We don't have a lot of problems with it. We have added stuff...

Nov 2023
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Manager

Relationship

Philips’ customer service side has gotten a bit lax in the last couple of months, and I'm not happy...

Nov 2023
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Manager

Loyalty, Product

Philips still uses Java for a lot of their database admins or admin tools. I know that they have...

Nov 2023
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Manager

Loyalty

The vendor will take bits of things off of the solution every now and then, but those things won't...

Nov 2023
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Director

Relationship

Philips has improved their phone support structure. In the original transition under the Philips...

Nov 2023
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Director

Loyalty

When I came to my organization, each facility used whatever PACS they wanted. Then, it was decided...

Oct 2023
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