Enterprise Repository Vue Archive (Carestream) Commentary
Filtered view: All

Subject Expert
Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship, Relationship, Product, Product

Enterprise Repository Vue Archive is relatively stable, but there are some lingering database issues...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Operations

There are big challenges with the length of the implementations for Enterprise Repository Vue...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product

I don't have many issues with the system. I use its administrative tools every day. There are a few...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

My contact from the vendor is awesome. Philips really shines when it comes to proactive monitoring....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

Since Carestream was acquired by Philips, it has sometimes taken a while for the vendor to address...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Loyalty, Relationship, Relationship

When Philips took over Carestream, Carestream had a superior product. Philips bought Carestream for...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Culture, Relationship, Relationship, Value, Value

Philips has done everything they have put on the statement of work and promised to do. We haven't...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Operations, Operations

Philips' system is fairly easy to use and set up. If we have questions, the vendor is readily...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product

The product is very stable, and we haven't had any issues with it. We have been working on the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product

The product is almost seamless to us. We don't have a lot of problems with it. We have added stuff...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

Philips’ customer service side has gotten a bit lax in the last couple of months, and I'm not happy...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Loyalty, Product, Product

Philips still uses Java for a lot of their database admins or admin tools. I know that they have...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Loyalty

The vendor will take bits of things off of the solution every now and then, but those things won't...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

Philips has improved their phone support structure. In the original transition under the Philips...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Loyalty

When I came to my organization, each facility used whatever PACS they wanted. Then, it was decided...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Product, Value, Value

The VNA is working. I don't necessarily know that there is anything tangible that could make it...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

When we bring something up to Philips from a security perspective or from hospital management that...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

I don't know whether Philips has a lot of turnover, but when I open up a ticket, it seems like I can...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles