
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Culture
My wish would be for Philips to provide a truly zero-footprint diagnostic viewer. Having that would...
Login or Create an Account to see details.
Product
Philips has a true integrated solution that is based on a single database. That is a key strength of...
Login or Create an Account to see details.
Relationship
Philips could improve their service quality. I would like them to increase the number of post-sales...
Login or Create an Account to see details.
Product
Image Management Vue PACS is relatively stable.
Login or Create an Account to see details.
Loyalty, Product
Philips needs to focus on AI capabilities and security aspects, like image-size compression,...
Login or Create an Account to see details.
Product
Image Management Vue PACS is flexible and configurable. It has several unique capabilities that are...
Login or Create an Account to see details.
Relationship
Philips is more reliable than other PACS vendors. Philips tends to keep their word. If that...
Login or Create an Account to see details.
Relationship
Philips could be a bit more proactive.
Login or Create an Account to see details.
Relationship
Philips could improve my experience by providing better support and making more human resources available....
Login or Create an Account to see details.
Product
Image Management Vue PACS has good technology, but it needs more innovation and should be faster to...
Login or Create an Account to see details.
Product
The UI is designed well. There are sufficiently advanced visualization modules embedded into the...
Login or Create an Account to see details.
Relationship, Product
Philips could do with having an R&D presence in our country. Having a proper R&D setup in our...
Login or Create an Account to see details.
Relationship, Operations
Philips has a large global install base, so it is usually easy to get solutions to any RIS or PACS...
Login or Create an Account to see details.
Relationship, Product
I think there is a lot of technical debt in terms of risks and the PACS products being historically...
Login or Create an Account to see details.
Loyalty
We are aware that this PACS is probably falling behind a lot of the other market-leading tools, so...
Login or Create an Account to see details.
Value
From a nickel-and-diming perspective, Philips is actually good. They are willing to work with us....
Login or Create an Account to see details.
Loyalty, Product
The most important thing that Philips could work on right now is improving the product and getting...
Login or Create an Account to see details.
Product
I'm reasonably happy with the quality of the product. The uptime with our specific architecture is...
Login or Create an Account to see details.
Product
We do see limitations when we are working with studies that are not coming in or that aren't known...
Login or Create an Account to see details.
Operations, Product
For the admin side, it sounds like the ease of use is a bit of a pain in that the back-end...
Login or Create an Account to see details.
Product
Image Management Vue PACS is not the fastest solution to report with at the moment. Maybe it is just...
Login or Create an Account to see details.
Product
We are reasonably happy with Enterprise Viewer Vue Motion, so the general clinicians using the...
Login or Create an Account to see details.
Loyalty, Product
There is a new version that we should be moving onto sooner or later, but we are not there yet. The...
Login or Create an Account to see details.
Relationship
There is a tendency for the small problems to get a bit forgotten. The regional team has a lot of...
Login or Create an Account to see details.
Culture, Relationship
The proactivity of Philips is not so good except for the proactivity of the product team. When there...
Login or Create an Account to see details.
Loyalty, Relationship
We see the neighbor's grass, and it looks pretty green. However, at the same time, we have a good...
Login or Create an Account to see details.
Relationship
The sheer contactability is something I appreciate about working with Philips. We have 24/7 support...
Login or Create an Account to see details.
Product
From the user side, we saw very little in terms of enhancement with the most recent upgrade. It...
Login or Create an Account to see details.
Relationship
As an organization, Philips is very good with integration. The only limitations we see are just the...
Login or Create an Account to see details.
Loyalty, Relationship
Working with Philips has actually been quite good in that we have developed a good working...
Login or Create an Account to see details.
Relationship, Product
The major problems we have had so far are more technical than they are related to the organization....
Login or Create an Account to see details.
Relationship
There is always something niggling in the background of Image Management Vue PACS. There are small...
Login or Create an Account to see details.
Loyalty, Product
The solution is pretty easy to use, but it is dated. The vendor delivered one thing for us, but I...
Login or Create an Account to see details.
Loyalty, Relationship
The executive involvement with the vendor has changed. The executives want to meet with us now. They...
Login or Create an Account to see details.
Relationship, Product
In a quick summary, our experience with Philips has been stable, but some of the long-standing...
Login or Create an Account to see details.
Value
The system is not expensive, but the vendor certainly charges me for every little thing at the...
Login or Create an Account to see details.
Relationship
We have moved certain imaging things over to another vendor due to some quality concerns. Carestream...
Login or Create an Account to see details.
Relationship
There haven't been any surprising improvements or service degradations since about a year ago....
Login or Create an Account to see details.
Product
The biggest opportunity for product improvement is in having a better discrepancy follow-up solution....
Login or Create an Account to see details.
Product
What I like most about the product is that it is easy to use.
Login or Create an Account to see details.
Product
The areas for improvement are the speed of study visualizations and the fast access to patient...
Login or Create an Account to see details.
Relationship
What I like the most about Philips is their constant presence on-site. The system is easy to use for...
Login or Create an Account to see details.
Relationship
When we open a ticket with Philips, they do not understand the severity of our ticket. For example,...
Login or Create an Account to see details.
Product
Image Management Vue PACS is handling most of what our users want, and most of them are satisfied....
Login or Create an Account to see details.
Relationship
The vendor's strengths are the reliability of their service and that we can get direct contact with...
Login or Create an Account to see details.
Loyalty, Operations, Product
We have done an upgrade for the new Philips solution because we are Carestream users. Philips...
Login or Create an Account to see details.
Value
For what we requested, Image Management Vue PACS meets our requirements. Of course, we have more...
Login or Create an Account to see details.
Loyalty, Product
Of course, everybody now says they want AI, but it is not only about AI. It is about the actual goal...
Login or Create an Account to see details.
Relationship
Overall, for the past several years the support from Philips has been at the top, but we are in an...
Login or Create an Account to see details.
Culture, Loyalty
Philips is coming out with a new analytics solution. They are calling it PerformanceBridge. We are...
Login or Create an Account to see details.
Operations
Philips could have provided more training. We had a somewhat brief remote course for Image...
Login or Create an Account to see details.
Product
We don't see significant integration issues with Image Management Vue PACS, except for the usual...
Login or Create an Account to see details.
Relationship
One downside to the support for Image Management Vue PACS is the support during nighttime hours....
Login or Create an Account to see details.
Product
Some of our PACS servers that are managed through Image Management Vue PACS are on different...
Login or Create an Account to see details.
Relationship
When we open tickets with Philips, those tickets are typically handled within a day. Also, we have...
Login or Create an Account to see details.
Product
I would like Philips to improve how Image Management Vue PACS handles anonymizations, which happen...
Login or Create an Account to see details.
Product
The vendor needs to improve the usability of the product. Using the product should be simpler and...
Login or Create an Account to see details.
Relationship
We have an on-site support person in the hospital who does most of the work. If someone asked me...
Login or Create an Account to see details.
Loyalty, Product
Image Management Vue PACS is an excellent product. I would buy Image Management Vue PACS again for...
Login or Create an Account to see details.
Relationship
Because of the quality of the support we are receiving, we experience a lot of stress. This is very...
Login or Create an Account to see details.
Product
Carestream does not even integrate with Philips Tasy HTML5, so there are two solutions from the same...
Login or Create an Account to see details.
Operations, Value
There are no trainings from Philips unless we pay. If I had a company like Philips, it would be in...
Login or Create an Account to see details.
Loyalty, Product
I expect a cloud system for Carestream in which the doctor can consult things quickly and where the...
Login or Create an Account to see details.
Relationship
We talk to two different support teams. They are in a centralization movement, but the relationship...
Login or Create an Account to see details.
Relationship, Product, Value
In terms of PACS solutions, Philips is the market leader. The doctors like Image Management Vue PACS...
Login or Create an Account to see details.
Operations
We acquired the solution, and it was incorporated later. We had a bad transition to this PACS...
Login or Create an Account to see details.
Relationship
What I'm anticipating in the future is an improvement in the vendor's support. I also feel there has...
Login or Create an Account to see details.
Relationship
The vendor's support has declined a lot. I don't know what happened, but it was one of the things...
Login or Create an Account to see details.
Relationship
Whenever I needed to solve more serious problems and went to a higher level of executive on the...
Login or Create an Account to see details.
Relationship, Product
The vendor is open to new technologies, such as AI.
Login or Create an Account to see details.
Product
The thing that I don't like about the system is that there are huge difficulties with integrating...
Login or Create an Account to see details.
Loyalty
We are going to move away from Philips. The evaluation is being done by a group that is in charge of...
Login or Create an Account to see details.
Relationship, Product
I don't like relatively old solutions. We have some problems with stability due to the fact that the...
Login or Create an Account to see details.
Product
The only point of improvement that I would suggest is for the vendor to evolve the integration...
Login or Create an Account to see details.
Value
Image Management Vue PACS is too expensive. Philips doesn't charge to quote, but everything comes in...
Login or Create an Account to see details.
Relationship
None of our vendors are very proactive, but I received an email recently from Philips warning me...
Login or Create an Account to see details.
Operations
Philips has evolved in their training, especially online. They have a learning center where we can...
Login or Create an Account to see details.
Loyalty
The only thing we haven't obtained from Philips yet is AI. They should explore that a bit more. The...
Login or Create an Account to see details.
Relationship
Compared to other vendors, I really appreciate how quickly Philips responds to tickets or calls....
Login or Create an Account to see details.
Product
Philips performed well on the integrations with all the other services that weren't dependent on...
Login or Create an Account to see details.
Value
Image Management Vue PACS absolutely generates tangible, quantifiable results. We can connect from...
Login or Create an Account to see details.
Culture, Relationship
We have a good relationship with Philips. For Image Management Vue PACS updates, at each contract...
Login or Create an Account to see details.
Product
We have another PACS for reconstruction. It is a server that we use to reconstruct CTs and MRIs....
Login or Create an Account to see details.
Operations
My score for training is at the top of the scale. When we updated Image Management Vue PACS before...
Login or Create an Account to see details.
Product
The overall quality of Image Management Vue PACS is perfect. I like that it is not complicated. It...
Login or Create an Account to see details.
Product
Philips could improve the way the system imports images from other hospitals. When a patient comes...
Login or Create an Account to see details.
Product
One thing that shouldn't change in Image Management Vue PACS is the ease of acquisition and the ease...
Login or Create an Account to see details.
Product, Value
In terms of reporting radiological images, Image Management Vue PACS provides tangible results as it...
Login or Create an Account to see details.
Relationship, Product
My experience with Philips has been quite good. Recently, we resolved various errors in reporting...
Login or Create an Account to see details.
Relationship
Philips' support is a bit slow in terms of problem resolution.
Login or Create an Account to see details.
Relationship, Product
Philips' biggest strength is their quick response to problems. I like that Image Management Vue PACS...
Login or Create an Account to see details.
Relationship
To improve my experience, Philips could have more interactivity with AI products.
Login or Create an Account to see details.
Operations
The vendor could improve their support by having a more functional scaling process. We are a more...
Login or Create an Account to see details.
Relationship, Value
The vendor is reasonable with costs. They are not absurd. But we have to influence some things. The...
Login or Create an Account to see details.
Relationship, Operations
For implementations, Philips has little talent available. Sometimes we realize that the lack ends up...
Login or Create an Account to see details.
Relationship, Product
In terms of stability, development, and quality, the product has been improving well.
Login or Create an Account to see details.
Relationship
We had the product when the vendor was Carestream, and Philips bought the solution. Carestream's...
Login or Create an Account to see details.
Relationship
We have a channel for communication with the vendor. We have executive access, even to executives...
Login or Create an Account to see details.
Product
We haven't seen any new features from Philips in the past six to twelve months.
Login or Create an Account to see details.
Relationship
Everything has become very bureaucratic since Philips took over. The vendor feels very corporate and...
Login or Create an Account to see details.
Loyalty
We are looking at replacing Image Management Vue PACS. While it is a good system, its reliability...
Login or Create an Account to see details.
Product
Image Management Vue PACS is a good PACS. It has served us well, and it has solid functionalities....
Login or Create an Account to see details.
Product
We have a funny system where Image Management Vue PACS can't connect with the electronic patient...
Login or Create an Account to see details.
Relationship
Philips has never alerted me about anything, so they are not very proactive.
Login or Create an Account to see details.
Value
I don’t know how much we paid for Image Management Vue PACS, but if the product was within our...
Login or Create an Account to see details.
Product
I'm not entirely happy with Image Management Vue PACS. Some of the functions are not that user...
Login or Create an Account to see details.
Relationship, Operations
Philips could improve my experience by having a quicker process for scoping new projects, quoting,...
Login or Create an Account to see details.
Relationship
In terms of technical support, the reseller is very heavily reliant on Philips. They don't have any...
Login or Create an Account to see details.
Relationship
We have informed Philips of a bug multiple times. They have promised that they will fix it, but it...
Login or Create an Account to see details.
Product
Philips' software is buggy, and it crashes. Some of the vendor's archiving jobs don't work very...
Login or Create an Account to see details.
Relationship
Philips is good in terms of support. They support us very well. Also, Image Management Vue PACS is...
Login or Create an Account to see details.
Product
Image Management Vue PACS is great. I would absolutely use the product again; I would have no...
Login or Create an Account to see details.
Operations
Philips is pretty good at implementations. They know how to do those, and they provide the right...
Login or Create an Account to see details.
Product
The functionality is good, but the hardware falls over a bit more frequently than I would like. We...
Login or Create an Account to see details.
Relationship
Philips is not brilliant with support. The first thing they do is blame us before they look at their...
Login or Create an Account to see details.
Loyalty, Value
Philips won't give us access to any of the analytics unless we buy them, and we don't want to buy...
Login or Create an Account to see details.
Product
It is very difficult to get Image Management Vue PACS to work within our environment. With things as...
Login or Create an Account to see details.
Operations, Product
The product is a very simple, intuitive system to use. As a result of it being intuitive, we don't...
Login or Create an Account to see details.
Value
Philips absolutely charges for everything they can, and we are seeing that more with our transition...
Login or Create an Account to see details.
Relationship
Philips could enhance their support and the number of people that they provide on any project to...
Login or Create an Account to see details.
Loyalty, Product
The system has had the same hardware design since the early 2000s. This thing should sing, dance,...
Login or Create an Account to see details.
Culture, Product
More than several years ago, we were told that we would have a zero-footprint diagnostic viewer...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
Philips doesn’t have a five-year plan for how to move to the public cloud, and that is really...
Login or Create an Account to see details.
Operations
The training from Philips is pretty good. It is not very frequent, but it is definitely high-quality...
Login or Create an Account to see details.
Product
Philips' system integrates with our EPR solution, but the audit trail doesn't work properly. We can...
Login or Create an Account to see details.
Culture, Relationship
I would not buy Philips' product again. I haven't found our relationship with the vendor to be...
Login or Create an Account to see details.
Loyalty, Relationship
Philips knows we are moving away from them, and they have not been a very helpful company. That has...
Login or Create an Account to see details.
Product
One functionality that I would like Philips to add is very operational and not essential. I would...
Login or Create an Account to see details.
Relationship
I was very upset with Philips in past years regarding support because I felt forgotten by Philips....
Login or Create an Account to see details.
Value
Philips' tool is less economical compared to other products. I turned to Philips because I already...
Login or Create an Account to see details.
Relationship
We have had some minor issues with Image Management Vue PACS, but they have always been resolved....
Login or Create an Account to see details.
Product
We like that the product interfaces with Epic's system. I do the vast majority of my image viewing...
Login or Create an Account to see details.
Product
The vendor could improve by ensuring that upgrades do not crash. We had an upgrade, and the system...
Login or Create an Account to see details.
Product
We don’t like that the integration of external examinations only works without manual assistance in...
Login or Create an Account to see details.
Product
We like working with Philips. We can create reports in the PACS with speech recognition. There are...
Login or Create an Account to see details.
Product
Image Management Vue PACS is easy to handle; there is no need to change platforms for many special...
Login or Create an Account to see details.
Loyalty
In October, Philips is having an annual event for customers where Philips launches some features....
Login or Create an Account to see details.
Operations
While we are in the design phase and the implementation, I see proactivity from Philips. After we go...
Login or Create an Account to see details.
Culture
Everything that is agreed upon is charged by Philips. I don't see anything being charged beyond what...
Login or Create an Account to see details.
Product, Value
We had some wear and tear with Philips in the update of our version. The product that would replace...
Login or Create an Account to see details.
Loyalty
In terms of innovation, Carestream is on a plateau. However, the vendor has shown us some...
Login or Create an Account to see details.
Relationship
The vendor needs to facilitate technical support and improve active listening. There are forums...
Login or Create an Account to see details.
Relationship
The vendor's support leaves a lot to be desired. It is almost nonexistent. It is very difficult to...
Login or Create an Account to see details.
Product
Carestream is a focused product that can do image acquisition, process images, select key images,...
Login or Create an Account to see details.
Operations
Within the training scope for our radiologists and technicians who perform image acquisitions,...
Login or Create an Account to see details.
Loyalty
Image Management Vue PACS was actually Carestream before it was purchased by Philips. The system has...
Login or Create an Account to see details.
Product
The system is simple and basic. It works, and radiologists who have never worked on anything else...
Login or Create an Account to see details.
Relationship, Operations
Initially, we didn't receive any training for the system, but the vendor has tried to make up for...
Login or Create an Account to see details.
Relationship, Operations, Product
An upgrade that Philips did a few years ago was a total failure. There were issues after the update...
Login or Create an Account to see details.
Loyalty, Product
We are very dissatisfied with the quality of the system. The main complaints that I get from my...
Login or Create an Account to see details.
Relationship
Philips' staff members are wonderful. Every person we have worked with from Philips has been very...
Login or Create an Account to see details.
Loyalty
Overall, we are still happy with the product. I don't see us looking to replace it. However, our...
Login or Create an Account to see details.
Operations, Value
The vendor's training has a ridiculous dollar value assigned to it.
Login or Create an Account to see details.
Product
The vendor has an orchestration module where we can use a workflow engine to give certain reports to...
Login or Create an Account to see details.
Relationship
The vendor's service is pretty good, but the vendor may be missing some things. Sometimes, our...
Login or Create an Account to see details.
Relationship
Philips' executive involvement is good. The vendor held a workshop to present some things. That was...
Login or Create an Account to see details.
Value
Philips could focus on novel funding approaches. They could also focus on having an operating...
Login or Create an Account to see details.
Relationship, Operations
The vendor has been supportive in terms of integration. We had a big project where we wanted to fix...
Login or Create an Account to see details.
Loyalty, Value
In our region, there has been a huge budget issue. There is no money for anyone to do anything. The...
Login or Create an Account to see details.
Value
Philips charges have gotten a bit worse. Carestream was much better at not charging for every little...
Login or Create an Account to see details.
Culture, Loyalty
We are looking at how to introduce AI and machine learning to our healthcare practice. We are...
Login or Create an Account to see details.
Loyalty
One good thing is that the dust has settled on the acquisition of Carestream. That really put a...
Login or Create an Account to see details.
Relationship
Philips acquired a company that we were working with, and now things are confusing because we don’t...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
We have a lot of projects going on with Philips, and we are planning to upgrade and implement...
Login or Create an Account to see details.
Relationship
We have had frequent outages with the system, and those outages have really had a clinical impact....
Login or Create an Account to see details.
Product
We are experiencing some reliability issues with the system. The problem is with the cloud. A lot of...
Login or Create an Account to see details.
Relationship, Product
The thing I like most about Philips is their collaborative products, so the integration of those has...
Login or Create an Account to see details.
Relationship
The challenge that we have with Philips is engagement at the support level; we have a problem with...
Login or Create an Account to see details.
Operations
I wouldn’t give Philips the highest rating for their implementation services because I have to do...
Login or Create an Account to see details.
Operations
The application training is very well done. The trainers from Philips are highly skilled and capable...
Login or Create an Account to see details.
Loyalty, Product
The solution works excellently. It is very versatile for our needs and meets all our...
Login or Create an Account to see details.
Relationship
The support from the vendor is good. We have 24/7 support. Philips is very responsive to calls and...
Login or Create an Account to see details.
Culture, Value
The vendor charges us for everything that isn’t covered in the contract, even for small changes we...
Login or Create an Account to see details.
Product
Not everything works as promised initially. Some functionalities didn’t work due to the type of...
Login or Create an Account to see details.
Product
Philips hasn’t released anything new in the last three years; there is not much evolution. It is...
Login or Create an Account to see details.
Relationship
To enhance their support, the vendor should respond faster to nonurgent jobs. A little bit more...
Login or Create an Account to see details.
Relationship
When the vendor responds to change requests, they are very accommodating and put things in there....
Login or Create an Account to see details.
Loyalty, Relationship
When we first started with the vendor, they were very proactive. We used to have service meetings...
Login or Create an Account to see details.
Operations
For the initial training itself, Philips sent us off to their headquarters in Genoa, Italy. The...
Login or Create an Account to see details.
Culture, Loyalty, Product
The product works as promoted. There are just a couple of little things that don't work quite as we...
Login or Create an Account to see details.
Product
We activated a certain center and everything, and that changed the way of working by enabling a...
Login or Create an Account to see details.
Loyalty
Over a year of mainly data collection, we started the software selection process. We invited...
Login or Create an Account to see details.
Loyalty, Product
In the future, I would definitely like to see functionality in the more refined aspects of...
Login or Create an Account to see details.
Loyalty
The main driver that led us to choose Philips was an economic consideration; the financial burden...
Login or Create an Account to see details.
Value
The results from this product have been tangible. All stakeholders use the PACS functionally...
Login or Create an Account to see details.
Product
There is attention on expanding the radiology side. This project required internal governance and a...
Login or Create an Account to see details.
Loyalty, Product
After going with Philips, the preparatory work began. We chose a cloud PACS with a single server...
Login or Create an Account to see details.
Loyalty
Before choosing Philips, we conducted the entire workflow analysis, examined the applications...
Login or Create an Account to see details.
Product
The product's quality is good. Aesthetically, it is a nice, very intuitive PACS. I would tell an...
Login or Create an Account to see details.
Relationship, Operations
Philips keeps all promises, especially with the strong, internal teams. We have managed to extend...
Login or Create an Account to see details.
Loyalty, Product
We have seen some improvements to Philips' system. The system's architecture was assembled very well...
Login or Create an Account to see details.
Relationship, Operations
Philips provides training first with a group and then face-to-face. However, that is shared...
Login or Create an Account to see details.
Relationship
Philips could give us more feedback on the platform's news every few months. They could feed us...
Login or Create an Account to see details.
Operations, Product
I would tell others who are looking at the system that it works. It is mounted on top of an...
Login or Create an Account to see details.
Value
The system is a little more expensive than other options, but it is very good. Philips charges for...
Login or Create an Account to see details.
Relationship
Philips is very passive and retroactive. They are not proactive. After an operational failure, they...
Login or Create an Account to see details.
Product
The latest upgrades were good. When the product works, it has excellent quality. The doctors really...
Login or Create an Account to see details.
Relationship, Product
Philips’ support has improved in recent years around the stability of the system. We had a lot of...
Login or Create an Account to see details.
Value
We have been looking for cost-effectiveness and an increase in productivity through AI tools for...
Login or Create an Account to see details.
Value
We thought things would improve a lot when Philips bought Carestream. Instead, the after-sales...
Login or Create an Account to see details.
Loyalty
If I were in a position to choose which vendor to get, I would do a review process for each product....
Login or Create an Account to see details.
Culture, Value
If Philips can fix what we need without a major change in their configuration, they will not charge...
Login or Create an Account to see details.
Relationship, Operations
We had a commitment from Philips to provide enough resources to cover our upgrade, but they only...
Login or Create an Account to see details.
Loyalty, Product
The older version of Image Management Vue PACS had some issues, so our users are happy with the...
Login or Create an Account to see details.
Culture, Loyalty
There is some room for improvement in terms of features in Image Management Vue PACS, but Philips...
Login or Create an Account to see details.
Relationship
Philips’ support team is available all the time when we need them, and that is because they have a...
Login or Create an Account to see details.
Relationship
There are some issues in Image Management Vue PACS that Philips’ support team can’t fix, and it...
Login or Create an Account to see details.
Value
Image Management Vue PACS is expensive, and not all hospitals in our country can afford the...
Login or Create an Account to see details.
Product
The Image Management Vue PACS integration with the EHR works as it is supposed to with no major...
Login or Create an Account to see details.
Relationship
The product quality is not bad, but I don’t see anything new. Philips needs to speak to us, listen...
Login or Create an Account to see details.
Relationship
The vendor's opportunity for improvement is to improve their quality and response time for...
Login or Create an Account to see details.
Product
What I like most about the product is its quality and how it works. It works well. The radiologists...
Login or Create an Account to see details.
Culture, Relationship
Sometimes the people who I am in contact with at the vendor have to pass on my question. The contact...
Login or Create an Account to see details.
Product
Image Management Vue PACS is a very good product. It is stable. But I do not see any breakthrough...
Login or Create an Account to see details.
Product
Image Management Vue PACS is a good product. The physicians and radiologists like it. It is really...
Login or Create an Account to see details.
Relationship
When we call Philips' support people, they react. I would prefer not to have to call them. When I...
Login or Create an Account to see details.
Relationship, Product
We have had some stability issues recently, so Image Management Vue PACS is not always on. Philips...
Login or Create an Account to see details.
Operations
Philips acquired Carestream. They are reorganizing in order to cut their cost. The speed of delivery...
Login or Create an Account to see details.
Product
With Image Management Vue PACS, there are always needs for reconstruction in 3D. We have to pay too....
Login or Create an Account to see details.
Relationship, Product
Things are going well with Philips. Image Management Vue PACS is a good product, and even the...
Login or Create an Account to see details.
Operations, Product
We have had lots of challenges migrating sites to the system. The system is okay, and it takes time....
Login or Create an Account to see details.
Value
The attractive thing about Philips is the financial model whereby they supply all the hardware. We...
Login or Create an Account to see details.
Relationship
We have had the involvement of various people at high levels from Philips who meet with us. We have...
Login or Create an Account to see details.
Operations
There were certainly some competent people on-site to help out during the go-lives, and the most...
Login or Create an Account to see details.
Product
We have had trouble with scenarios where a radiologist has had to switch between patients quickly...
Login or Create an Account to see details.
Product
For DICOM pictures, the functionality is quite okay, but for non-DICOM pictures, it is not yet...
Login or Create an Account to see details.
Relationship
In terms of the quality of Philips’ service, I would certainly not buy from them again. When we...
Login or Create an Account to see details.
Relationship, Product
The system is not as good as we would expect. Philips could improve the user experience and the...
Login or Create an Account to see details.
Loyalty
We are not likely to recommend the system. It can do the job quite well for a very small...
Login or Create an Account to see details.
Relationship, Operations
One good thing about Philips is that we are not afraid that Philips will disappear; they are a huge...
Login or Create an Account to see details.
Loyalty, Product
A big challenge we will face with the system is the shift from the heavy client to a zero-footprint...
Featured Reports
Preferences