Pivot Point Consulting, a Vaco Company IT Planning and Assessment Commentary
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Subject Expert
Greg Hughes
Research Director
Commentary Summary
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User Commentary
Loyalty, Operations
For IT planning and assessment, we are using Pivot Point Consulting with some of our partners....
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Relationship, Services
We absolutely have had hurdles and challenges with the project we engaged Pivot Point Consulting...
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Loyalty, Relationship, Services
Pivot Point Consulting had a situation where they quickly had to get us a new consultant. They were...
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Services, Value
I would think that, over the last few months, there would be some people utilizing their PTO, but...
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Relationship, Operations, Services
Our expectations were set forth, and Pivot Point Consulting has definitely met those. They have been...
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Relationship, Services
Pivot Point Consulting needs to listen a little bit deeper to what our exact needs are and...
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Relationship, Operations
Pivot Point Consulting could have had more of an on-site presence with us. That is not one party's...
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Value
Pivot Point Consulting has a fair and well-documented billing practice. We always wish that things...
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Loyalty, Relationship
Pivot Point Consulting communicated very clearly with us. The key to this was that they did an...
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Relationship, Operations, Services, Value
Overall, we were very satisfied with the level of knowledge and engagement that was provided by the...
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Operations
We hired a consultant from the firm to lead a project that multiple other facilities were doing on...
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Relationship, Operations
Everything wasn't perfect. There were a few times our consultant had noise in the background. There...
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Relationship, Operations
Pivot Point Consulting provided multiple consultants for us to choose from. We interviewed them all...
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Relationship, Operations
Pivot Point Consulting did a great job with what we brought them on to do, and they were really good...
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Relationship, Value
Our engagement with Pivot Point Consulting was very close to being perfect, and the service was very...
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Operations
There were a few things in certain areas that we just didn't get clear answers from Pivot Point...
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Operations
One consultant we worked with was amazing, but some others were not as active, or our staff members...
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Loyalty, Relationship
Pivot Point Consulting really does care about patient care and the quality of service that they...
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Relationship, Value
Pivot Point Consulting is good at putting together a cost model that allows us to be flexible with...
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Relationship
The reason I would recommend Pivot Point Consulting has to do with trust. We have used the firm so...
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