Pivot Point Consulting, a Vaco Company IT Planning and Assessment Commentary
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Greg Hughes
Research Director
KLAS Research Director - Greg Hughes
 
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CIO

Relationship, Operations

Pivot Point Consulting could have had more of an on-site presence with us. That is not one party's...

Jul 2025
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CIO

Value

Pivot Point Consulting has a fair and well-documented billing practice. We always wish that things...

Jul 2025
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CIO

Loyalty, Relationship

Pivot Point Consulting communicated very clearly with us. The key to this was that they did an...

Jul 2025
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CIO

Relationship, Operations, Services, Value

Overall, we were very satisfied with the level of knowledge and engagement that was provided by the...

Jul 2025
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CIO

Operations

We hired a consultant from the firm to lead a project that multiple other facilities were doing on...

Feb 2025
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CIO

Relationship, Operations

Everything wasn't perfect. There were a few times our consultant had noise in the background. There...

Feb 2025
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CIO

Relationship, Operations

Pivot Point Consulting provided multiple consultants for us to choose from. We interviewed them all...

Feb 2025
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COO

Relationship, Operations

Pivot Point Consulting did a great job with what we brought them on to do, and they were really good...

Feb 2025
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COO

Relationship, Value

Our engagement with Pivot Point Consulting was very close to being perfect, and the service was very...

Feb 2025
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COO

Operations

There were a few things in certain areas that we just didn't get clear answers from Pivot Point...

Feb 2025
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COO

Operations

One consultant we worked with was amazing, but some others were not as active, or our staff members...

Feb 2025
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Director

Loyalty, Relationship

Pivot Point Consulting really does care about patient care and the quality of service that they...

Dec 2024
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Director

Relationship, Value

Pivot Point Consulting is good at putting together a cost model that allows us to be flexible with...

Dec 2024
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Manager

Relationship

The reason I would recommend Pivot Point Consulting has to do with trust. We have used the firm so...

Dec 2024
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CIO

Relationship

Our engagement with Pivot Point Consulting has gone well. Things have not always gone the way I...

Nov 2024
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Director

Relationship

I don't think I would buy this service again. The principal employee that was engaged was very good....

Nov 2024
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Director

Loyalty

Pivot Point Consulting definitely has our long-term interest at heart because they want to sell...

Nov 2024
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Director

Loyalty, Relationship

Pivot Point Consulting met my expectations but did not exceed them. They delivered a plan for us to...

Nov 2024
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Director

Operations, Value

The engagement was helpful in that we engaged physicians at a much deeper level of the organization....

Nov 2024
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Director

Operations

We got some good information and a good plan so that we could extrapolate and develop more...

Nov 2024
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