Pivot Point Consulting, a Vaco Company Technical Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
We spent most of our time with one person from Pivot Point Consulting, and we were grateful for...
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Operations, Services
One of the things we appreciated about Pivot Point Consulting was that they had done many other...
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Services
We appreciate that Pivot Point Consulting was able to provide us with a highly experienced...
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Loyalty, Value
We had a number of different bidders for the original scope of work, and we selected Pivot Point...
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Relationship, Operations
There wasn't anything strategic about what we were asking the firm's individuals to do, but they...
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Relationship, Operations
The majority of the Pivot Point Consulting resources were outstanding. A couple of them missed the...
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Relationship, Services
Based on how our focus has been so limited and specific, I really don't have any areas of...
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Operations, Services, Value
I would actually rate the strategic ability slightly below the top because the firm isn’t reading my...
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Value
Anytime we pay hundreds of thousands of dollars per person, it is kind of hard to rate getting our...
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Operations, Services
For most firms, I would rate the consultant quality just below the top of the scale because there...
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Relationship
I don’t like weekly or monthly check-ins. I want firms to check in asymmetrically, not on a cadence;...
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Loyalty, Relationship, Operations, Services
Initially, I gave a series of requirements and experiences we were looking for. The firm provided us...
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Relationship
The firm has a great leadership team, and they bring forth great individual contributors. In...
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Relationship, Operations
We appreciate the consistency from Pivot Point Consulting. They are a great partner. They have...
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Operations
This might not be great for the firm, but we sometimes hire the contract resources that the firm has...
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Loyalty, Relationship
I always recommend Pivot Point Consulting when other people come to me and ask what I think about my...
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Relationship, Operations
Whenever we have a need, we can reach out to the firm and get same-day service. They provide me with...
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Relationship, Operations
I have worked with the firm to source many things over the years. One individual at Pivot Point...
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Relationship, Services
Pivot Point Consulting is responsive. I'm not saying that every single one of their consultants is...
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Relationship, Operations
The aspect of Pivot Point Consulting’s partnership that I find most valuable is their ability to...
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Relationship, Operations
Pivot Point Consulting can be a bit myopic at times, but that can be the nature of being a...
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Relationship, Operations
Sometimes we have a consultant who is just producing work and is not as disciplined in certain ITIL...
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Relationship
I have been very pleased with the caliber of resources that have been provided, especially compared...
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Value
For the most part, the pricing is fair. Some other competitors have lower pricing, but there are...
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Relationship
Pivot Point Consulting has been a critical partner in providing the best candidates for us. Their...
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Value
Pivot Point Consulting did a great job of not charging us for every little thing. There was a very...
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Operations
I would tell someone looking at Pivot Point Consulting that the firm was great, but their meetings...
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Relationship, Operations
Overall, the experience with Pivot Point Consulting was very positive, and we were very happy with...
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Relationship
The engagement from the account representative was not overbearing; it was just right. Communication...
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Operations
We have tried to cross-train people internally, but they have struggled with what the Pivot Point...
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Loyalty
We had a staff shortage, and we needed somebody who could plug in with minimal ramp time. We were...
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