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Pivot Point Consulting, a Vaco Company Technical Services Commentary
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Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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Director

Relationship

The engagement from the account representative was not overbearing; it was just right. Communication...

Jan 2025
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Director

Operations

We have tried to cross-train people internally, but they have struggled with what the Pivot Point...

Jan 2025
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Director

Loyalty

We had a staff shortage, and we needed somebody who could plug in with minimal ramp time. We were...

Jan 2025
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Director

Loyalty, Services

There was a partnership between Pivot Point Consulting and the product vendor for our project, and...

Dec 2024
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Director

Services

There were some transitions of staff members due to some physical transitions and people leaving....

Dec 2024
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Director

Services, Value

The resource we worked with was fantastic, extremely responsive, and definitely empowered to solve...

Dec 2024
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Director

Relationship, Operations

The partnership was tremendous. Pivot Point Consulting was very flexible, responsive to our...

Dec 2024
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Director

Operations, Services

We have a really strong team in-house. The only thing that could have been improved on the reporting...

Dec 2024
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