Pivot Point Consulting IT Advisory Services
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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CEO/President

Win/Loss - Why they were selected (by current clients)

The prospect of having a personal relationship is why we chose Pivot Point Consulting. We also had...

Sep 2022
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CEO/President

Tools and Methodology

There were a lot of things that Pivot Point Consulting put more importance on than was needed. We...

Sep 2022
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CEO/President

ROI and Cost

Pivot Point Consulting didn't hesitate to hit us with a charge for something every 15 minutes. They...

Sep 2022
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CIO

Win/Loss - Why they were selected (by current clients)

My reasoning for going to Pivot Point Consulting is that they are one of the few firms that are very...

Jun 2022
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CIO

Project Results

Usually, our process takes three or four months, but we were able to accelerate that process with...

Jun 2022
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CIO

Tools and Methodology

One thing that Pivot Point Consulting could do better would be to set more expectations in terms of...

Jun 2022
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CFO

Project Results

We engaged Pivot Point Consulting to help us, and they did a nice job. They helped us come up with a...

May 2022
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CFO

People and Knowledge

We had somebody else come in and do some work with us before, and it became clear really fast that...

May 2022
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CFO

Relationship

In the end, it felt like Pivot Point Consulting was just repackaging what we were already telling...

May 2022
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CFO

People and Knowledge

The firm needed to give us more strategic insights and suggestions. We didn't get those things....

May 2022
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CFO

Relationship

Pivot Point Consulting's executive team and the team below them were involved. They participated,...

May 2022
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VP/Other Executive

Project Results

Pivot Point Consulting wasn't helpful. They didn't help us get our things set up the way that we had...

May 2022
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VP/Other Executive

Project Results

I feel like we did not give the firm the right information as to how incompetent we were with...

May 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We needed help with our software, and we would have had to pay our software vendor a lot of dollars...

May 2022
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Director

Relationship

I had one consultant that wasn’t very good, and I would not want that person back. I can talk to...

May 2022
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Director

Project Results

Pivot Point Consulting did a good job, and that is why we continue to use them for projects.

May 2022
||
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Director

Project Results

Pivot Point Consulting was very understanding. They understood our business needs and met them.

May 2022
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Director

ROI and Cost

We didn’t feel like we were getting nickel-and-dimed by Pivot Point Consulting. We had a flat fee...

May 2022
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Director

Tools and Methodology

Initially, Pivot Point Consulting met with us to gather data on what we wanted to do and what our...

May 2022
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Director

Tools and Methodology

Pivot Point Consulting gave us some tools to gather the information we needed and consolidate...

May 2022
||
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Director

People and Knowledge

The project manager from Pivot Point Consulting was very responsive, helpful, collaborative, and...

May 2022
||
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Director

People and Knowledge

Some of the subject matter experts from Pivot Point Consulting didn't have as much experience with...

May 2022
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Director

Win/Loss - Why they were selected (by current clients)

We had used Pivot Point Consulting on another project, so they had already established a good...

May 2022
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Director

Relationship

The level of executive involvement from Pivot Point Consulting seemed appropriate. The executives...

May 2022
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CIO

Project Results

There were minor tripping points along the way in the engagement with Pivot Point Consulting that I...

Feb 2022
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CIO

People and Knowledge

Pivot Point Consulting could have been stronger in their understanding of our organization and had...

Feb 2022
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(0)
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CIO

Project Results

We are more satisfied with Pivot Point Consulting’s other work than we are with their advisory work....

Feb 2022
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CIO

People and Knowledge

Pivot Point Consulting had shown us all the things we needed to do, and then we ended up deferring...

Feb 2022
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CIO

People and Knowledge

Pivot Point Consulting tried really hard to come on-site a lot, and their understanding of the...

Feb 2022
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VP/Other Executive

People and Knowledge

We have been working with Pivot Point Consulting for several years, and the only place where they...

Jan 2022
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VP/Other Executive

People and Knowledge

Pivot Point Consulting is incredibly thoughtful about helping us think strategically. Our contact...

Jan 2022
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VP/Other Executive

People and Knowledge

Pivot Point Consulting sent over a project manager who wasn’t as experienced as we would have liked....

Jan 2022
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VP/Other Executive

Project Results

Our project with the firm was successful. Our organization has been going through a lot of growth,...

Dec 2021
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VP/Other Executive

ROI and Cost

I don’t feel like the firm nickel-and-dimed at all. We had a good line of sight as to what the...

Dec 2021
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VP/Other Executive

Project Results

The second engagement we had was a bit of a disaster before we brought the firm on. They really came...

Dec 2021
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VP/Other Executive

Project Results

We have had no performance challenges with the firm. The firm knocks the super-complicated work out...

Dec 2021
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VP/Other Executive

Tools and Methodology

The firm really understood how to manage our data, so they didn’t need a whole lot of guidance. They...

Dec 2021
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VP/Other Executive

Relationship

I didn’t really consider any other firms because we still worked closely with the firm. We had a...

Dec 2021
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VP/Other Executive

Project Results

We don’t have any projects coming up, but if we did, Pivot Point Consulting would definitely be the...

Dec 2021
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Director

Project Results

We got a lot of value out of our engagement with Pivot Point Consulting. They were very professional...

Dec 2021
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Director

People and Knowledge

Pivot Point Consulting did a lot of detailed work for our project. There were a couple of main...

Dec 2021
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Director

People and Knowledge

The main person I worked with does a really great job of maintaining the relationship even when we...

Dec 2021
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Director

Project Results

I felt like Pivot Point Consulting had a really good perspective on what a lot of other customers...

Dec 2021
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VP/Other Executive

Project Results

Pivot Point Consulting provides IT planning and assessment services. The firm works with my team and...

Dec 2021
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VP/Other Executive

Tools and Methodology

Pivot Point Consulting knew what needed to be done. They were very good at laying everything out in...

Dec 2021
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VP/Other Executive

People and Knowledge

I can reach out to senior-level people at Pivot Point Consulting for any kind of assistance. The...

Dec 2021
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Manager

People and Knowledge

One of the firm's strengths is the resources they are recruiting. The resources are very intelligent...

Dec 2021
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Manager

People and Knowledge

Pivot Point Consulting could do better with clinical informaticists. They could ensure their...

Dec 2021
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VP/Other Executive

Project Results

I felt like Pivot Point Consulting didn't really partner with me on business strategies. The firm...

Nov 2021
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VP/Other Executive

People and Knowledge

Sometimes when my team isn't executing something, Pivot Point Consulting isn’t quick to tell me...

Nov 2021
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