Pivot Point Consulting IT Advisory Services
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Win/Loss - Why they were selected (by current clients)
The prospect of having a personal relationship is why we chose Pivot Point Consulting. We also had...
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Tools and Methodology
There were a lot of things that Pivot Point Consulting put more importance on than was needed. We...
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ROI and Cost
Pivot Point Consulting didn't hesitate to hit us with a charge for something every 15 minutes. They...
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Win/Loss - Why they were selected (by current clients)
My reasoning for going to Pivot Point Consulting is that they are one of the few firms that are very...
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Project Results
Usually, our process takes three or four months, but we were able to accelerate that process with...
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Tools and Methodology
One thing that Pivot Point Consulting could do better would be to set more expectations in terms of...
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Project Results
We engaged Pivot Point Consulting to help us, and they did a nice job. They helped us come up with a...
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People and Knowledge
We had somebody else come in and do some work with us before, and it became clear really fast that...
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Relationship
In the end, it felt like Pivot Point Consulting was just repackaging what we were already telling...
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People and Knowledge
The firm needed to give us more strategic insights and suggestions. We didn't get those things....
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Relationship
Pivot Point Consulting's executive team and the team below them were involved. They participated,...
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Project Results
Pivot Point Consulting wasn't helpful. They didn't help us get our things set up the way that we had...
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Project Results
I feel like we did not give the firm the right information as to how incompetent we were with...
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Win/Loss - Why they were selected (by current clients)
We needed help with our software, and we would have had to pay our software vendor a lot of dollars...
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Relationship
I had one consultant that wasn’t very good, and I would not want that person back. I can talk to...
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Project Results
Pivot Point Consulting did a good job, and that is why we continue to use them for projects.
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Project Results
Pivot Point Consulting was very understanding. They understood our business needs and met them.
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ROI and Cost
We didn’t feel like we were getting nickel-and-dimed by Pivot Point Consulting. We had a flat fee...
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Tools and Methodology
Initially, Pivot Point Consulting met with us to gather data on what we wanted to do and what our...
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Tools and Methodology
Pivot Point Consulting gave us some tools to gather the information we needed and consolidate...
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People and Knowledge
The project manager from Pivot Point Consulting was very responsive, helpful, collaborative, and...
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People and Knowledge
Some of the subject matter experts from Pivot Point Consulting didn't have as much experience with...
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Win/Loss - Why they were selected (by current clients)
We had used Pivot Point Consulting on another project, so they had already established a good...
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Relationship
The level of executive involvement from Pivot Point Consulting seemed appropriate. The executives...
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Project Results
There were minor tripping points along the way in the engagement with Pivot Point Consulting that I...
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People and Knowledge
Pivot Point Consulting could have been stronger in their understanding of our organization and had...
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Project Results
We are more satisfied with Pivot Point Consulting’s other work than we are with their advisory work....
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People and Knowledge
Pivot Point Consulting had shown us all the things we needed to do, and then we ended up deferring...
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People and Knowledge
Pivot Point Consulting tried really hard to come on-site a lot, and their understanding of the...
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People and Knowledge
We have been working with Pivot Point Consulting for several years, and the only place where they...
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People and Knowledge
Pivot Point Consulting is incredibly thoughtful about helping us think strategically. Our contact...
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People and Knowledge
Pivot Point Consulting sent over a project manager who wasn’t as experienced as we would have liked....
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Project Results
Our project with the firm was successful. Our organization has been going through a lot of growth,...
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ROI and Cost
I don’t feel like the firm nickel-and-dimed at all. We had a good line of sight as to what the...
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Project Results
The second engagement we had was a bit of a disaster before we brought the firm on. They really came...
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Project Results
We have had no performance challenges with the firm. The firm knocks the super-complicated work out...
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Tools and Methodology
The firm really understood how to manage our data, so they didn’t need a whole lot of guidance. They...
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Relationship
I didn’t really consider any other firms because we still worked closely with the firm. We had a...
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Project Results
We don’t have any projects coming up, but if we did, Pivot Point Consulting would definitely be the...
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Project Results
We got a lot of value out of our engagement with Pivot Point Consulting. They were very professional...
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People and Knowledge
Pivot Point Consulting did a lot of detailed work for our project. There were a couple of main...
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People and Knowledge
The main person I worked with does a really great job of maintaining the relationship even when we...
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Project Results
I felt like Pivot Point Consulting had a really good perspective on what a lot of other customers...
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Project Results
Pivot Point Consulting provides IT planning and assessment services. The firm works with my team and...
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Tools and Methodology
Pivot Point Consulting knew what needed to be done. They were very good at laying everything out in...
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People and Knowledge
I can reach out to senior-level people at Pivot Point Consulting for any kind of assistance. The...
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People and Knowledge
One of the firm's strengths is the resources they are recruiting. The resources are very intelligent...
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People and Knowledge
Pivot Point Consulting could do better with clinical informaticists. They could ensure their...
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Project Results
I felt like Pivot Point Consulting didn't really partner with me on business strategies. The firm...
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People and Knowledge
Sometimes when my team isn't executing something, Pivot Point Consulting isn’t quick to tell me...
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