Pivot Point Consulting IT Advisory Services Comments

 
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Director

Tools and Methodology

We are a fairly decent-sized entity, but from a Community Connect perspective, we are small. Pivot...

Sep 2020
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Director

Other Observations

We are an Epic shop as far as our enterprise EHR goes. The basic premise of our Community Connect...

Sep 2020
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Director

Relationship

Pivot Point Consulting consistently meets or exceeds my expectations. The executives are involved,...

Sep 2020
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Director

Other Observations

My overall satisfaction is very high, but a top score would mean everything is perfect. I don’t...

Sep 2020
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Director

People and Knowledge

We worked with other vendors, and they were okay. My problem with other vendors was that they didn’t...

Sep 2020
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Director

Relationship

I would rate Pivot Point Consulting’s strategic ability high. We did get some good direction from...

Sep 2020
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Director

Relationship

Pivot Point Consulting did very well at driving tangible outcomes for us. Pivot Point Consulting was...

Sep 2020
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Director

Tools and Methodology

I really don't think there was much Pivot Point Consulting could have improved. We were in a very...

Sep 2020
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Director

Relationship

Our partnership with Pivot Point Consulting was very strong, and that helped us during the COVID-19...

Sep 2020
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Director

Relationship

We had to switch out consultants a few times because they weren’t a good fit with our organization...

Sep 2020
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Manager

Tools and Methodology

Pivot Point Consulting was really great about adapting to COVID-19. We asked them a lot of...

Aug 2020
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Manager

Relationship

We had numerous vendors on the table, and we were really pleased with what we had done historically...

Aug 2020
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Manager

Tools and Methodology

The vendor has a wealth of experience. They have been able to help us think through some complex...

Aug 2020
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Manager

Relationship

Sometimes things take longer than I would hope, but perhaps that is just because the vendor is very...

Aug 2020
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Manager

Relationship

The contact who I had with Pivot Point Consulting pretty much handled any questions that came up....

Aug 2020
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Manager

People and Knowledge

The vendor provided resources that were very knowledgeable about our particular project. The...

Aug 2020
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Director

Project Results

I would say that Pivot Point Consulting met expectations pretty solidly, but I guess our...

Aug 2020
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Director

People and Knowledge

Pivot Point Consulting did a very good job of bringing high level resources who could engage on...

Aug 2020
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Manager

Relationship

I didn’t get any formal training, so I email our main contact at Pivot Point Consulting if there is...

Jan 2020
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Manager

ROI and Cost

I wasn’t around for a lot of the work that Pivot Point Consulting did for us, but some employees...

Jan 2020
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Manager

Relationship

I haven’t had any involvement from Pivot Point Consulting from an executive standpoint. Any...

Jan 2020
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Manager

Project Results

I am extremely satisfied with Pivot Point Consulting. The service is driving tangible outcomes for...

Jan 2020
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Manager

Relationship

I utilize the support from Pivot Point Consulting, specifically our primary contact, to get answers...

Jan 2020
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CIO

Relationship

We are definitely involved with Pivot Point Consulting. I extended an agreement with them to...

Jan 2020
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CIO

Relationship

Pivot Point Consulting is doing really well. They have met my expectations. I think exceeding my...

Jan 2020
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CIO

Other Observations

When it comes to tools and processes, we are still kind of figuring things out. Pivot Point...

Jan 2020
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CIO

Relationship

The people from Pivot Point Consulting are great. I enjoy working with them. Our vendor contact does...

Jan 2020
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CIO

Other Observations

It is kind of hard to say what Pivot Point Consulting could do better. When a company steps up and...

Jan 2020
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CIO

Relationship

Along with delivering the services we need, Pivot Point Consulting does well at responding when...

Jan 2020
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CIO

Other Observations

Reflecting back on other projects, the only improvements I can think of are more hindsight based....

Jan 2020
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Director

Tools and Methodology

Pivot Point Consulting did a really good job of digging into the details and going beyond the...

Jan 2020
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VP/Other Executive

Tools and Methodology

Pivot Point Consulting brings continuity to each of the projects they work on. They have the team...

Dec 2019
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Director

Relationship

We have added multiple phases to our project, and that is to Pivot Point Consulting's credit. Things...

Dec 2019
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Director

Relationship

Pivot Point Consulting's executive involvement is really good. They are definitely more active than...

Dec 2019
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Director

Relationship

Our engagement with Pivot Point Consulting seems pretty well structured. One top-level leadership...

Dec 2019
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Director

Project Results

Pivot Point Consulting's services aren't cheap, but we get good value. The vendor has done a great job....

Dec 2019
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VP/Other Executive

People and Knowledge

I have found Pivot Point Consulting to be completely credible in terms of listening to the customer...

Dec 2019
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VP/Other Executive

Tools and Methodology

I was impressed when Pivot Point Consulting came on deck, came to all the meetings, and ran with all...

Dec 2019
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VP/Other Executive

Relationship

I have appreciated that Pivot Point Consulting has been patient with us and has taken note of our...

Dec 2019
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VP/Other Executive

Other Observations

The strategic value has been not just the product but applying it to our uniqueness as an organization....

Dec 2019
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VP/Other Executive

Project Results

Pivot Point Consulting is one of the more efficient consultants I have ever worked with. They were...

Dec 2019
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Director

Project Results

We have a great partnership with Pivot Point Consulting. They have been a great partner and vendor...

Dec 2019
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Director

Relationship

Pivot Point Consulting's biggest strengths are communication and availability. If I need anything,...

Dec 2019
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Director

Project Results

Pivot Point Consulting really delivers on what they say they can. They have helped us correct our...

Dec 2019
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CIO

Tools and Methodology

Pivot Point Consulting has a great turnaround time and good prices. For example, we needed to create...

Oct 2019
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CIO

Relationship

Pivot Point Consulting is a great partner. There are only a few firms that I recommend to peers...

Oct 2019
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CIO

Tools and Methodology

Pivot Point Consulting is setting us up for success. They are so good at asking critical questions...

Oct 2019
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CIO

Project Results

The consultants from Pivot Point Consulting were very responsive and good at managing things. They...

Oct 2019
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CIO

ROI and Cost

The overall pricing for the project was absolutely fair. Pivot Point Consulting often gives us a...

Oct 2019
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Manager

Tools and Methodology

Pivot Point Consulting is doing some enhancements, but they are primarily doing a standard build of...

Oct 2019
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Manager

People and Knowledge

We will be using some trainers from Pivot Point Consulting, but we are definitely using a handful of...

Oct 2019
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Manager

People and Knowledge

My two primary contacts with Pivot Point Consulting are filling a role. One is more like a leader or...

Oct 2019
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Manager

Tools and Methodology

It has been somewhat of a challenge to try to mesh and align our strategic plans with the guidance...

Oct 2019
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VP/Other Executive

Relationship

I did not get along with the original contact person that was assigned to us. We saw things...

Oct 2019
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CIO

People and Knowledge

I got what I wanted and was able to get additional staffing. The company brings a breadth of...

Oct 2019
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CIO

Project Results

There was a bit of frustration in this project. The deliverable didn't contain everything that I was...

Oct 2019
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VP/Other Executive

Tools and Methodology

We have been really happy with Pivot Point Consulting. They are good at identifying talent and...

Sep 2019
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VP/Other Executive

Tools and Methodology

The best thing was Pivot Point Consulting's ability to assimilate our current culture and structure....

Sep 2019
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VP/Other Executive

Tools and Methodology

Pivot Point Consulting is an up-and-comer in our area. They are a breath of fresh air compared to...

Sep 2019
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Manager

Project Results

Pivot Point Consulting is very helpful in filling roles, and they are quick to execute in certain...

Aug 2019
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Director

Relationship

Based on the quality of the work and the relationship we built during the process, we have since...

May 2019
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Director

People and Knowledge

Pivot Point Consulting brought their history and their experience. The people that we brought to the...

May 2019
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Director

People and Knowledge

We can’t source locally, so our expectations are pretty high when we work with Pivot Point...

May 2019
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CIO

People and Knowledge

We were very grateful for our consultant, who was a great addition to the team. Pivot Point...

Dec 2018
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CIO

Project Results

Pivot Point Consulting was able to assimilate very quickly to our environment. They brought...

Dec 2018
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VP/Other Executive

Relationship

Our relationship with Pivot Point Consulting is a partnership. We are counting on them to give us...

Nov 2018
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VP/Other Executive

Sales and Contracting

Pivot Point Consulting’s contracts are great. That is one thing I really appreciate about their...

Nov 2018
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VP/Other Executive

Tools and Methodology

While Pivot Point Consulting has knowledge, skills, and past experience, they didn't act like they...

Nov 2018
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VP/Other Executive

Project Results

We are just starting to dabble in some of the tools from Pivot Point Consulting, like the cost...

Nov 2018
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Director

People and Knowledge

I can honestly say there were no challenges with Pivot Point Consulting They brought a wealth of...

Nov 2018
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Director

Tools and Methodology

We implemented everything with Pivot Point Consulting. We only ever had one person on location, but...

Nov 2018
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Director

Tools and Methodology

We didn’t really use very many tools with Pivot Point Consulting. Our technician used an Excel...

Nov 2018
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Director

Project Results

We were so buried in the project that we didn’t really have a lot of time to investigate things, but...

Nov 2018
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Director

People and Knowledge

We have had a couple of interactions with Pivot Point Consulting, but we haven’t needed any...

Jun 2018
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Director

Project Results

Pivot Point Consulting is fairly standard; we haven't seen a lot of innovation from them. But we...

Jun 2018
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Director

People and Knowledge

Pivot Point Consulting has quality experience, and they have employees with solid backgrounds in...

Jun 2018
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VP/Other Executive

Project Results

Pivot Point Consulting was really good with the assessment and planning phases. They have been our...

Feb 2018
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VP/Other Executive

People and Knowledge

I feel like Pivot Point Consulting's hourly rates on the contractor side are definitely at the...

Feb 2018
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VP/Other Executive

Project Results

Pivot Point Consulting has been fantastic in helping us revise our model for total cost of...

Jan 2018
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VP/Other Executive

People and Knowledge

The only downside to Pivot Point Consulting is that their hourly rates for consultants are $5–$10...

Jan 2018
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