PACS Aurora (Global) (Mostly Brazil) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Product
I would like more communication from Pixeon and more agility to put in upgrades for PACS Aurora....
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Relationship
Pixeon’s support is very slow. The web support team that we have answers everything, but it takes a...
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Loyalty, Operations
Pixeon is going to give us new training so that we can use the tools in PACS Aurora better, and we...
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Loyalty, Product
We were very disappointed with PACS Aurora. There was a chronic problem that involved a delay in...
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Product
PACS Aurora captures images, and we can visualize everything. Also, the report portal in PACS Aurora...
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Product
Sometimes we have instances of PACS Aurora that aren’t on the same versions, and if they aren’t on...
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Loyalty, Product
We would choose to buy Pixeon again because of the diagnosis of images the PACS provides and what...
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Product
There are many products on the market, and each one has its problems and its virtues. So, someone...
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Relationship
PACS Aurora is extremely stable, and we have used Pixeon’s support very few times. We send...
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Product
There are some things that exist in other PACS that we don’t have in PACS Aurora, but that is okay.
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Loyalty, Product
We have been using PACS Aurora for a while now. With the limitation of displacement and everything...
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Product
A very strong point of the product is its compatibility both with Windows and Mac OS. We also have...
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Loyalty, Product
It is hard to improve this specific solution. I think this is Pixeon’s gold. They really develop a...
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Operations, Product
People had a very good facility in the implementation to adapt to use the product. It's really cool....
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Loyalty, Value
One of the reasons I put Pixeon’s grade a little lower is because of the cost-benefit ratio. The...
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Loyalty
The reason we decided to move away from PACS Aurora is because of a lack of financial negotiation. I...
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Value
Whether we will keep PACS Aurora will depend on whether the cost comes down. We are already paying a...
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Product
With PACS Aurora, we would like the ability for patients to get reports online and for doctors to be...
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