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User Commentary
Product
Regarding the improvements that have been made to help with ease of use, those changes were more to...
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Product
The electronic surveys are really well received, and we get more responses than I would have...
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Relationship
The support from PRC is hard to beat. When I get on the chatbot with them and ask a question, I...
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Relationship, Product
It seems like we get a lot more responses from PRC than we have ever gotten from a patient...
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Relationship, Product
The issue isn't that PRC isn’t meeting my needs. We just have the wrong products for where we are in...
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Relationship
We don't really use PRC's phone support. These days, everything is online, so we submit help...
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Relationship, Product
PRC’s report generation was a bit challenging. We were trying to get customer reports, and PRC...
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Operations, Product
The government came out with a new mandated survey. It is a nightmare to manage this one. PRC is...
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Relationship, Operations
PRC has professional trainers that help us. They have amazing attitudes, and they are very helpful...
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Relationship
PRC is a fantastic partner. We renewed the contract, and they are one of my favorite vendors. They...
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