ERP Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
Relationship
Premier has been instrumental in helping with all of the changes that came with a new instance of...
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Product
Right now, my main hurdles with Premier are data and reporting. We're trying to set up our own...
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Relationship
Premier provides help on the platform, where we can find a lot of information, and we have a main...
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Operations
There are some things with Premier's training I would like to be improved. We did statements of work...
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Relationship
There was an instance where an interface with Premier's system went down, and something wasn't coded...
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Relationship, Product
The solution's capabilities are great. Premier has been making a lot of changes to their platform,...
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Relationship, Product
Premier has a platform for us to see requests for desired enhancements front and center, and I go on...
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Product
In Premier's enhanced requisitioning platform, different sites can look at what's in stock at other...
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Product
There was one instance where a user went out of office to go on-site, but this person spanned two...
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Loyalty, Relationship
If I were going to market for an ERP solution today, I would go with Premier's tool. Of course,...
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Relationship
I really enjoy and appreciate Premier’s executive approach to our partnership. Healthcare is very...
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Relationship
I appreciate Premier's communication. They are good about changes in tax regulations and...
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Product
Premier provides the necessary operational requirements, and data movement, extraction, and...
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Relationship
Premier has a great relationship. We work very closely with them. We have been early adopters of...
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Relationship
Premier has been great to work with. We have seen them come through on their promises when they have...
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Product
I haven't seen any disruptions or breaks in the last few years with the vendor rolling out...
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Relationship
The vendor's development team has been very collaborative when it comes to finding new solutions....
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Product
One of the hardest things that we deal with in PINC AI ERP Solution is engineering order...
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Product
The finance and general ledger module in the PINC AI ERP Solution is very smooth when it comes to...
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Product
For me, PINC AI ERP Solution is intuitive, but that isn't the case for everyone. Everybody wants a...
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Relationship, Product
There are some enhancement requests that we have had over the years that haven't come to fruition...
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Relationship, Product
The supply chain and materials management module in PINC AI ERP Solution is canned, and sometimes...
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Operations, Product
Premier rolled out a platform for enhanced requisitioning, and they are looking at end-user ease,...
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Culture, Relationship, Product
PINC AI ERP Solution works as promoted, but there are hiccups. I would like a little timelier...
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Relationship, Product
We love interfacing with different systems, and Premier has really partnered with us on many...
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Relationship
Premier has a help desk, and the help desk people are pretty timely on responses. We also have a...
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Culture, Value
Premier doesn’t charge for every little thing, but there are extra components, and I really wish the...
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Loyalty, Relationship
We have had several acquisitions recently and some other large projects, so we are working on...
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Relationship
Most of Premier’s partnership is more on the purchasing side. The GPO and the procurement area work...
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Product
We get notes from Premier when they are going to upgrade, and we haven’t had any issues with the...
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Relationship, Operations
Premier will come out and help us improve our operations. We have had a group of people from Premier...
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Value
A lot of vendors other than Epic buy bolt-on solutions, and the cost-accounting product in PINC AI...
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Product, Value
In PINC AI ERP Solution, the finance, GL, and A/P module is consistent, and we have been able to...
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Commentary Summary
Comment Type Breakout