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ERP Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

Premier has heard of all of our concerns and has placed them on their road map, whatever that means....

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

Premier has done a great job of achieving tangible outcomes. We very much appreciate their...

Comment Tone Positive
Pillars Culture, Loyalty, Relationship, Value
Evaluation Unrated

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Director

Everything that we need to get to is there in the system. Instances of downtime are minimal, and...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

There is so much information located on Premier’s user materials that talk about best practices and...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

In my personal opinion, I would absolutely purchase PINC AI ERP Solution again. I would stay with...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

PINC AI ERP Solution is a little clunky just because it is a more basic operation. There is a lot of...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Recently, we were looking for a bill-only solution that was more automated for receiving charge...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Premier has been a great partner. They've integrated as much as they can. But their system is very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

Everything is still going fine with Premier. There haven’t been any changes yet, even with them...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

We are growing fairly dramatically, and we have probably a few years left on our contract with...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CFO

We have pretty consistent access to a resource from Premier, and we also have meetings with Premier...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Premier has been instrumental in helping with all of the changes that came with a new instance of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Right now, my main hurdles with Premier are data and reporting. We're trying to set up our own...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Premier provides help on the platform, where we can find a lot of information, and we have a main...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

There are some things with Premier's training I would like to be improved. We did statements of work...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

There was an instance where an interface with Premier's system went down, and something wasn't coded...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The solution's capabilities are great. Premier has been making a lot of changes to their platform,...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Premier has a platform for us to see requests for desired enhancements front and center, and I go on...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

In Premier's enhanced requisitioning platform, different sites can look at what's in stock at other...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

There was one instance where a user went out of office to go on-site, but this person spanned two...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

If I were going to market for an ERP solution today, I would go with Premier's tool. Of course,...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

I really enjoy and appreciate Premier’s executive approach to our partnership. Healthcare is very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I appreciate Premier's communication. They are good about changes in tax regulations and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Premier provides the necessary operational requirements, and data movement, extraction, and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Premier has a great relationship. We work very closely with them. We have been early adopters of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Premier has been great to work with. We have seen them come through on their promises when they have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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