ERP Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Relationship, Product
There are some hiccups and things in the product that we have to chase down from time to time. The...
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Product
The product meets our needs, but it is not an end-to-end, full enterprise solution. We have a lot of...
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Relationship
Premier is very collaborative in how they partner with us. They want to make sure we are utilizing...
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Relationship, Value
I would recommend Premier, and I think very highly of them. They are collaborative, and I like their...
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Relationship, Product
The vendor rolls out different updates and so forth, so they notify us ahead of time. We are rolling...
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Value
With Premier’s pricing right now, they are not competitive. We have the apples-to-apples comparison...
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Relationship, Value
I generally have to go through the problem-solving trails to be able to make things get higher if I...
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Loyalty, Relationship, Product
The vendor continues improving this product, and we have seen many improvements over prior years....
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Operations
In an implementation, there are always a lot of nuances with people and how they are still learning,...
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Product, Value
We just had our physical inventory, and it was the first time that our finance team was able to do...
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Loyalty, Product
The vendor has done some rebranding on their site. The system is a Premier ERP. The vendor moved...
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Product
In the various aspects and interfaces that the vendor provides, there is an ongoing thing where we...
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Loyalty, Relationship
I will give Premier kudos; they were a smaller player in a bigger pool for ERPs for hospitals and...
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Relationship, Product
Premier Inc’s thought process around the needs of a healthcare organization is very progressive....
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Product
The accounts payable module is very integrated with the vendor's general ledger. It is done very well....
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Product
Premier Inc struggles with the supply chain, and it is just because the product is not necessarily a...
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Operations
Premier Inc has a great group for training.
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Culture
Premier Inc is very generous. We have been involved in a number of enhancements to the ERP system...
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Relationship, Product
Premier Inc is very good at troubleshooting basic problems within the solutions. When we have IDNs...
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Operations
Premier had the best implementation I had ever been through. They came in, and they helped us with...
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Relationship, Product
Premier is in a whole other league, and they have great products. We have pulled on a couple of...
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Relationship, Product
Premier plays very well in the sandbox. We have connected the Premier product to multiple products...
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Loyalty
The impetus for selecting Premier was their connection with the supply chain and the suppliers that...
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Relationship
We meet regularly with Premier about our system. Sometimes the meeting is just a check-in so we can...
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