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iRound Commentary
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Trey Dye
Research Director
KLAS Research Director - Trey Dye
 
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User Commentary

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VP/Other Executive

Product, Value

We aren't satisfied with what we have now in iRound, but we are still new to the system, so we are...

May 2024
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(0)
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VP/Other Executive

Operations, Product

The system's ease of use for nurses and leaders depends on the people who are designing the system.

May 2024
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VP/Other Executive

Product

iRound is a simple tool. It is easy to understand what it can and can't do and how to make that...

May 2024
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(0)
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VP/Other Executive

Product

We have been able to integrate the data from iRound with our internal data analytics solution that...

May 2024
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VP/Other Executive

Value

The system is very cost effective for us.

May 2024
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VP/Other Executive

Relationship

When we want to change the questions, we have to work through Press Ganey because we don't have...

Dec 2023
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VP/Other Executive

Loyalty, Product

The reporting in iRound is pretty good, and it is easy to pull the reports we need. Press Ganey has...

Dec 2023
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VP/Other Executive

Relationship

We have used several different rounding tools, and iRound has been excellent compared to the other...

Dec 2023
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Analyst/Coordinator

Loyalty, Operations, Product

I don't know that the iRound tool has had the biggest impact on us, and that is partially our fault....

Nov 2023
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(0)
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Analyst/Coordinator

Operations, Product

The iRound tool isn't quite ready for prime time, even though Press Ganey has had it for a long...

Nov 2023
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Analyst/Coordinator

Operations

Online training is good to have, but people learn in different ways. Some can do it with a module,...

Nov 2023
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Analyst/Coordinator

Product, Value

The nursing leadership feels like the iRound tool has increased their workload because they are...

Nov 2023
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(0)
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Director

Value

I fully appreciate the nearly unlimited customization options that the vendor provides to clients to...

Oct 2023
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(0)
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Director

Relationship, Product

The service recovery integration and the internal recognition integration are home runs for Press...

Oct 2023
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(0)
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Director

Relationship, Operations

iRound is really what the user makes it. The vendor doesn't really offer any additional advice on...

Oct 2023
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(0)
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Director

Product

Currently, most of the solution’s reporting comes out in CSV files. More graphical depictions would...

Oct 2023
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Director

Product

iRound has been fairly stagnant with their evolution. The product that they delivered several years...

Oct 2023
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Director

Product

If someone is a Press Ganey client already, iRound is certainly the product I would recommend...

Oct 2023
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