Prominence IT Advisory Services Comments

 
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Manager

Relationship

Communication with Prominence is very good. If they say they are going to do something, they...

Nov 2020
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Manager

Tools and Methodology

I would almost like to see Prominence be a little more opinionated. They present the pros and cons,...

Nov 2020
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Manager

Relationship

Since our engagement ended, Prominence has reached out. They always offer different ideas about...

Nov 2020
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Director

Project Results

The vendor is very professional. Their project management skills are very good. They delivered what...

Nov 2020
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Director

Tools and Methodology

I found the vendor’s technical skills to be good. One thing that I really liked about working with...

Nov 2020
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Director

Project Results

When we were developing dashboards, the vendor could have been more innovative with ideas. I would...

Nov 2020
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Director

Tools and Methodology

The vendor has some institutional knowledge, and they are familiar with some of our financial...

Nov 2020
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Director

Tools and Methodology

I liked that the vendor was able to interface with our IT teams very well; that made the process...

Nov 2020
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Analyst/Coordinator

Other Observations

The vendor executive involvement has been very low. For our initial contract, we had a lot of...

Nov 2020
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Analyst/Coordinator

Relationship

Prominence is very good at communicating. They met our requirements 99% of the time and were willing...

Nov 2020
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Analyst/Coordinator

Relationship

Prominence is really organized. We got a report weekly, and if someone wasn't going to make it to a...

Nov 2020
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Director

People and Knowledge

Prominence has been great to work with. They have top-of-the-line consultants with a strong level of...

Nov 2020
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Manager

Project Results

Prominence has come on-site and provided insight. We give them our current status and some of our...

Nov 2020
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Manager

Win/Loss - Why they were selected (by current clients)

We hadn't had a great experience with another third-party vendor. I was talking with somebody from a...

Nov 2020
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Manager

Tools and Methodology

We appreciated that Prominence brought in experts, vendors, and healthcare organizations on calls to...

Nov 2020
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Manager

ROI and Cost

Prominence avoided charging for every little thing. They were up front about costs, and we didn't...

Nov 2020
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Manager

Project Results

I wouldn't say that Prominence has exceeded our expectations. I guess I have higher expectations....

Nov 2020
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VP/Other Executive

Tools and Methodology

Prominence is excellent at putting together a plan for how to execute. One leader is phenomenal to...

Nov 2020
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VP/Other Executive

Tools and Methodology

Prominence has worked with quite a few vendors, and one thing that really stands out is that they...

Nov 2020
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VP/Other Executive

Tools and Methodology

What makes Prominence exceed our expectations is how reliable they are. They are very skilled...

Nov 2020
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Manager

Project Results

Instead of purchasing some expensive all-encompassing tools for data management, Prominence worked...

Nov 2020
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Manager

People and Knowledge

Working with Prominence has been very beneficial for us. They bring us former employees from our EMR...

Nov 2020
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Manager

Tools and Methodology

Prominence wasn't really involved with anything related to COVID-19, but during the pandemic, they...

Nov 2020
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Manager

Relationship

Our engagement was the first time we had worked with Prominence, and they were truly amazing. I hope...

Nov 2020
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Manager

ROI and Cost

Prominence avoided charging for every little thing. They didn't nitpick. There were things that they...

Nov 2020
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Manager

Relationship

The executive involvement was there when we needed it to be, but we didn't need it that often....

Nov 2020
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Manager

People and Knowledge

Prominence had to do a bit of legwork in order to drive tangible outcomes. That wasn't a fault of...

Nov 2020
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Manager

People and Knowledge

We had a few phases of the project. At one point, there was a change in project managers. The person...

Nov 2020
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Manager

Relationship

The dashboard developer pushed back on something. That person told us that thing couldn't be done,...

Nov 2020
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Manager

Project Results

Prominence exceeded our expectations. The turnaround time was pretty good.

Nov 2020
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Manager

Relationship

We felt as if Prominence were part of our organization. They understood the data and our processes,...

Nov 2020
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Manager

Tools and Methodology

Getting Prominence's help was a huge time-saver for our teams. We now get better, cleaner reporting,...

Nov 2020
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Manager

Project Results

Prominence didn't miss a single timeline. In fact, they beat the timelines. We had pieces that we...

Nov 2020
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CIO

People and Knowledge

The work that Prominence did for us was highly complex from a staffing and employee point of view....

Nov 2020
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CIO

People and Knowledge

Prominence pretty consistently meets our expectations and sometimes exceeds them. Anytime people are...

Nov 2020
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CIO

Relationship

The demand for analytics is certainly through the roof, and Prominence has been a strong partner and...

Nov 2020
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CIO

Project Results

Most of the projects that we have used Prominence for in the past have been in another area of...

Nov 2020
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CIO

Project Results

We used Prominence quite extensively as we were trying to build dashboards for COVID-19 to show...

Nov 2020
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Manager

Relationship

The project was fantastic. Our contact was great, so we reengaged that contact for some other work...

Aug 2020
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Manager

Tools and Methodology

We were introduced to Prominence for our data governance work, and it took a while for us to...

Aug 2020
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Manager

Tools and Methodology

Whenever we had questions, we asked Prominence to help us, and they did so without any hassle or...

Aug 2020
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Manager

Tools and Methodology

I can’t think of anything Prominence could have improved. They were very fair in their bidding. They...

Aug 2020
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VP/Other Executive

Tools and Methodology

I have an ongoing relationship with Prominence around different dashboards that we have been slowly...

Jun 2020
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VP/Other Executive

Tools and Methodology

One thing I have always appreciated about Prominence is that they really know their stuff. They...

Jun 2020
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VP/Other Executive

Tools and Methodology

We recently hired an internal informaticist who helps build dashboards, and one of the most...

Jun 2020
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VP/Other Executive

Relationship

I would rate vendor executive involvement based on whether we feel like we are dealing with the...

Jun 2020
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VP/Other Executive

Relationship

I am not involved in how much we spend on Prominence's services. Somebody else takes care of that...

Jun 2020
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VP/Other Executive

Other Observations

Prominence didn’t quite exceed our expectations. One thing I have noticed is when we have a vision...

Jun 2020
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CMO

ROI and Cost

I wouldn’t say the vendor nickel-and-dimes, but they definitely charge me for everything. They have...

Jun 2020
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CMO

Tools and Methodology

I wouldn’t say the vendor exceeded my expectations, but they definitely were good in some ways, like...

Jun 2020
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CMO

People and Knowledge

I rate some of the vendor's consultants high. They were amazing at digging into the details and...

Jun 2020
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CMO

Tools and Methodology

The vendor executives have been really good at being involved, and the strength of our partnership...

Jun 2020
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CMO

Tools and Methodology

The vendor has been helping us to create operational dashboards, but the dashboards have been in a...

Jun 2020
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CMO

Tools and Methodology

The vendor is very professional, easy to work with, nice, and responsive. They are on task and on...

Jun 2020
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CMO

Tools and Methodology

The vendor donated some hours to help with our COVID-19 dashboards but not very many hours. That was...

Jun 2020
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CMO

Tools and Methodology

Where I previously worked, we had an amazing way to visualize data, and I don’t see the same thing...

Jun 2020
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CMO

Tools and Methodology

The vendor is thoughtful about how to stage things, strategize, and talk to key players. They figure...

Jun 2020
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CMIO

Tools and Methodology

We have had a gnarly relationship with Prominence. We have been looking to implement some of their...

May 2020
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CMIO

Tools and Methodology

The vendor's team has been very good as a resource to connect us to other places and help us see...

May 2020
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CMIO

Relationship

The individual that has been helping us has been a superstar. That person has been incredibly...

May 2020
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Director

Other Observations

I would advise Prominence to continue to push and challenge themselves to do even better. If I were...

Apr 2020
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Director

Relationship

There are a lot of vendors out there that sell their solutions and services as a giant one-stop shop...

Apr 2020
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Director

Relationship

Sometimes an organization invests in a tool and expects to get their money’s worth out of it, but...

Apr 2020
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Director

ROI and Cost

I always feel nickel-and-dimed by everybody, but I am also the cheapest person in the world....

Apr 2020
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Director

Tools and Methodology

One of my frustrations both at our organization and with vendors is the speed at which people work....

Apr 2020
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Director

Lessons Learned

Prominence delivers the value we ask them to deliver. So we have really rich information with a...

Apr 2020
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Director

Project Results

The biggest takeaway for me was the quick delivery of visual and historical data. Prominence...

Apr 2020
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Director

Project Results

It is our job to drive tangible outcomes, so Prominence served as more of a support mechanism for...

Apr 2020
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Director

Tools and Methodology

Prominence completed their assessment way earlier than we thought they would.

Jan 2020
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Director

Relationship

I was a bit skeptical going into the engagement. Prominence was essentially going to provide us with...

Jan 2020
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Director

Relationship

We had weekly calls with a Prominence executive, and that person didn't have the consultants on the...

Jan 2020
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Director

Tools and Methodology

Overall, Prominence exceeded our expectations. Consistency is a tough word. I would lean toward...

Jan 2020
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Director

Relationship

Prominence is a good partner. They work well. They are always willing to listen. Prominence is very...

Jan 2020
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