Commentary Summary
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User Commentary
Win/Loss - Why they were selected (by current clients)
We selected Prominence based on a couple of factors. First, they had deep experience with Epic...
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Future Outlook
We have been very happy with Prominence. They have been a difference maker. We would undoubtedly...
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Project Results
When we got an analytics assessment from Prominence, some of our leadership was a bit unhappy with...
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People and Knowledge
Prominence’s consultants are meeting our expectations without a doubt, but it is impossible to...
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Other Observations
I am unsure whether I have seen any differentiation between Prominence and other firms out there....
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Relationship
I appreciate Prominence’s interest in learning who we are. Our doctors and staff feel unique, even...
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Relationship
The firm has connected with us at conferences, and they have checked in with us. The firm is very...
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Tools and Methodology
The firm is very much about guiding best practices. The firm very consistently talks about industry...
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Relationship
The strength of our partnership is evidenced by the relationship between us and Prominence. The firm...
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ROI and Cost
In everything we have done with Prominence, we have definitely felt tangible value.
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People and Knowledge
Prominence’s client management and attention to clients have always been very good. The firm’s...
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Relationship
Prominence is very knowledgeable about handling common data challenges that exist in healthcare....
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Tools and Methodology
Prominence could have improved in terms of actionable deliverables. Some of what we received didn’t...
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Project Results
Certain members of Prominence's team have been helping a tremendous amount with certain preparations...
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People and Knowledge
Prominence's team was more skilled and knowledgeable than another team that we were engaged with....
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ROI and Cost
Prominence does not charge for every little thing. They are always okay with going over the allotted...
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People and Knowledge
Prominence is very fast when we need them to be. There have been times when we have been up against...
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Lessons Learned
Prominence accelerated us quite a bit with our road map of analytics. I wouldn't say that their help...
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People and Knowledge
Prominence has good project managers that are transparent about the project plan, what the...
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People and Knowledge
Prominence has been really engaging since the beginning, and we appreciate their experience in terms...
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People and Knowledge
The people from Prominence are eager, talented, and engaging to the point of understanding what we...
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Project Results
One suggestion I would make for anyone who plans to work with Prominence is to make sure to ask the...
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Relationship
Prominence’s executives are very involved with the product; however, though the quality has been...
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ROI and Cost
My feedback for Prominence is really tainted by how ridiculously expensive they are. That isn't a...
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Project Results
Prominence has not disappointed me at all. There hasn't been an occasion where I have thought that...
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Tools and Methodology
My only complaint is that there is a lot of turnover. However, the transition between people is...
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Tools and Methodology
Prominence is a subject matter expert for the particular software that we are working with. I...
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People and Knowledge
If need be, higher-up people at Prominence get involved.
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Relationship
I would recommend Prominence. I like to get multiple quotes for anything that I am doing, so I...
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People and Knowledge
The consultant from the firm was good at connecting with other resources and getting information...
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Tools and Methodology
We did have a meeting with the firm that did not go well. There was some misunderstanding and some...
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Project Results
Rolling out the specific dashboards that were part of that project really helped us, but there are...
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People and Knowledge
The consultant from Prominence was very professional and knowledgeable. The consultant was very...
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Lessons Learned
The consultant’s skills were strong, but the project wasn't set up to be as successful as it could...
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Tools and Methodology
Prominence could have done better at making sure that we had a completed outcome as opposed to...
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Relationship
I don’t know that I had a good grip on what the biggest challenges that I could have escalated...
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Tools and Methodology
The biggest issues with this project were the scope and the definition of completion. The analysis...
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Project Results
We didn't get all the way through the work, and we haven't been able to launch from where...
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Project Results
Prominence has expertise in working with many other Epic clients who needed the same things we did....
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Project Results
Over time, we have added new sites and ingested different reporting needs. Sometimes when we would...
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Tools and Methodology
Prominence did a phenomenal job. They did their due diligence up front and provided great...
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Project Results
I would definitely use Prominence's services again. The firm was great. Sometimes we need someone to...
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Project Results
Prominence exceeded our expectations. Their execution was excellent. Prominence helped accelerate...
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Tools and Methodology
Our relationship with Prominence is one of the best relationships with a vendor or firm that I have...
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Relationship
The executive involvement was very good. There were frequent senior-level meetings between our...
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ROI and Cost
We absolutely received our money’s worth with Prominence. Our engagement was very successful....
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People and Knowledge
There was not a single consultant from Prominence who was not stellar. All the consultants did a...
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Win/Loss - Why they were selected (by current clients)
Our organization looked at some other firms that offered the same services that Prominence offers,...
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