Prominence IT Advisory Services Comments

 
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Manager

Relationship

The project was fantastic. Our contact was great, so we reengaged that contact for some other work...

Aug 2020
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Manager

Tools and Methodology

We were introduced to Prominence for our data governance work, and it took a while for us to...

Aug 2020
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Manager

Tools and Methodology

Whenever we had questions, we asked Prominence to help us, and they did so without any hassle or...

Aug 2020
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Manager

Tools and Methodology

I can’t think of anything Prominence could have improved. They were very fair in their bidding. They...

Aug 2020
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VP/Other Executive

Tools and Methodology

I have an ongoing relationship with Prominence around different dashboards that we have been slowly...

Jun 2020
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VP/Other Executive

Tools and Methodology

One thing I have always appreciated about Prominence is that they really know their stuff. They...

Jun 2020
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VP/Other Executive

Tools and Methodology

We recently hired an internal informaticist who helps build dashboards, and one of the most...

Jun 2020
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VP/Other Executive

Relationship

I would rate vendor executive involvement based on whether we feel like we are dealing with the...

Jun 2020
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VP/Other Executive

Relationship

I am not involved in how much we spend on Prominence's services. Somebody else takes care of that...

Jun 2020
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VP/Other Executive

Other Observations

Prominence didn’t quite exceed our expectations. One thing I have noticed is when we have a vision...

Jun 2020
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CMO

ROI and Cost

I wouldn’t say the vendor nickel-and-dimes, but they definitely charge me for everything. They have...

Jun 2020
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CMO

Tools and Methodology

I wouldn’t say the vendor exceeded my expectations, but they definitely were good in some ways, like...

Jun 2020
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CMO

People and Knowledge

I rate some of the vendor's consultants high. They were amazing at digging into the details and...

Jun 2020
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CMO

Tools and Methodology

The vendor executives have been really good at being involved, and the strength of our partnership...

Jun 2020
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CMO

Tools and Methodology

The vendor has been helping us to create operational dashboards, but the dashboards have been in a...

Jun 2020
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CMO

Tools and Methodology

The vendor is very professional, easy to work with, nice, and responsive. They are on task and on...

Jun 2020
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CMO

Tools and Methodology

The vendor donated some hours to help with our COVID-19 dashboards but not very many hours. That was...

Jun 2020
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CMO

Tools and Methodology

Where I previously worked, we had an amazing way to visualize data, and I don’t see the same thing...

Jun 2020
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CMO

Tools and Methodology

The vendor is thoughtful about how to stage things, strategize, and talk to key players. They figure...

Jun 2020
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CMIO

Tools and Methodology

We have had a gnarly relationship with Prominence. We have been looking to implement some of their...

May 2020
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CMIO

Tools and Methodology

The vendor's team has been very good as a resource to connect us to other places and help us see...

May 2020
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CMIO

Relationship

The individual that has been helping us has been a superstar. That person has been incredibly...

May 2020
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Director

Other Observations

I would advise Prominence to continue to push and challenge themselves to do even better. If I were...

Apr 2020
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Director

Relationship

There are a lot of vendors out there that sell their solutions and services as a giant one-stop shop...

Apr 2020
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Director

Relationship

Sometimes an organization invests in a tool and expects to get their money’s worth out of it, but...

Apr 2020
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Director

ROI and Cost

I always feel nickel-and-dimed by everybody, but I am also the cheapest person in the world....

Apr 2020
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Director

Tools and Methodology

One of my frustrations both at our organization and with vendors is the speed at which people work....

Apr 2020
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Director

Lessons Learned

Prominence delivers the value we ask them to deliver. So we have really rich information with a...

Apr 2020
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Director

Project Results

The biggest takeaway for me was the quick delivery of visual and historical data. Prominence...

Apr 2020
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Director

Project Results

It is our job to drive tangible outcomes, so Prominence served as more of a support mechanism for...

Apr 2020
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Director

Tools and Methodology

Prominence completed their assessment way earlier than we thought they would.

Jan 2020
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Director

Relationship

I was a bit skeptical going into the engagement. Prominence was essentially going to provide us with...

Jan 2020
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Director

Relationship

We had weekly calls with a Prominence executive, and that person didn't have the consultants on the...

Jan 2020
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Director

Tools and Methodology

Overall, Prominence exceeded our expectations. Consistency is a tough word. I would lean toward...

Jan 2020
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Director

Relationship

Prominence is a good partner. They work well. They are always willing to listen. Prominence is very...

Jan 2020
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VP/Other Executive

Tools and Methodology

Prominence has the perfect marriage of knowledge of Epic, knowledge of revenue cycle operations, and...

Jan 2020
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VP/Other Executive

Other Observations

I wish Prominence could get some of their better people to travel more. That may sound impish, but...

Jan 2020
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VP/Other Executive

Tools and Methodology

Prominence exceeded our expectations during some engagements and didn't during other engagements....

Jan 2020
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VP/Other Executive

Other Observations

Prominence doesn't do everything, but they do what they do very well. I wouldn't hire them for...

Jan 2020
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Manager

Tools and Methodology

We did about 70% of the work in terms of taking our annual or quarterly data that our...

Jan 2020
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Manager

Tools and Methodology

Prominence didn’t go out of their way to make stronger suggestions about strategy. That wasn’t...

Jan 2020
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VP/Other Executive

Relationship

The individual from Prominence that I work with is by far the best service provider that I have ever...

Jan 2020
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VP/Other Executive

Relationship

Prominence was instrumental in our project. They worked side by side with one of our people and...

Jan 2020
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VP/Other Executive

Relationship

A lot of our initial discussions with Prominence regarded the best way to handle things and be...

Jan 2020
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VP/Other Executive

Relationship

Prominence was an outstanding group to work with. They stepped in and did work for us when we needed...

Jan 2020
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VP/Other Executive

Tools and Methodology

Prominence exceeded our expectations. The work that they did was accelerated because they had a lot...

Jan 2020
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VP/Other Executive

Project Results

I have heard a lot of comments about how great Prominence has done. The firm has really rocked the...

Jan 2020
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VP/Other Executive

Relationship

Our main contact from Prominence interacts very closely with us. We have excellent conversations and...

Jan 2020
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VP/Other Executive

ROI and Cost

I would give Prominence higher than the best score if I could. They are excellent. Prominence is on...

Jan 2020
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VP/Other Executive

Relationship

Prominence's customer service helps them stand out. Everyone at the firm is knowledgeable; I haven't...

Jan 2020
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Director

Project Results

Prominence really stepped up and helped us through our projects, so when we got to another one, we...

Jan 2020
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Director

ROI and Cost

Prominence didn't nickel-and-dime us. If we don't utilize hours, they roll over into the next month...

Jan 2020
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Director

Project Results

When we went into the project with Prominence, we wondered whether the project was even possible....

Jan 2020
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Director

Relationship

Prominence was very good. They gave us a lot of options to choose from and really held our hand...

Jan 2020
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Director

Win/Loss - Why they were selected (by current clients)

We decided to work with Prominence because their approach seemed best. They seemed to understand...

Jan 2020
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Director

Tools and Methodology

Prominence gave us recommendations on how to do things internally in terms of database architecture....

Jan 2020
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Director

Relationship

Prominence’s executives were involved in the beginning to make sure we got off on the right foot,...

Jan 2020
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Director

People and Knowledge

I would absolutely recommend Prominence. We had a really good experience with them. They took the...

Jan 2020
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Director

Tools and Methodology

I can’t say that anything stands out with the advisory services that Prominence has provided us....

Aug 2019
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Manager

Relationship

Prominence's executives were always checking in with us, and I appreciated that.

Jul 2019
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Manager

ROI and Cost

Prominence did a good job. I didn't really have a point of reference because I had never had...

Jul 2019
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Manager

Project Results

The recommendations that Prominence gave us were ones that we could definitely sink our teeth into...

Jul 2019
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Manager

Project Results

I was a little unsure about what our engagement with Prominence was actually going to be like and...

Jul 2019
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Manager

Tools and Methodology

Prominence was able to give us a process flowchart for our current process, and that was great. But...

Jul 2019
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Manager

Other Observations

Prominence did a good job of meeting our needs, but we still have some needs that have not been met.

Jul 2019
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Director

Lessons Learned

There was a bit of ambiguity in terms of what we thought the deliverable would be. Prominence has...

Jul 2019
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Director

Relationship

We have met Prominence's VP of sales, and that person has been on point with the whole engagement....

Jul 2019
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Director

People and Knowledge

Prominence has been decent in terms of communicating with us. We often have very substantial...

Jul 2019
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Director

Project Results

Prominence is understanding our patients' utilization patterns to help us internally. The firm was...

Jul 2019
 Helpful

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Director

Win/Loss - Why they were selected (by current clients)

Prominence is good about not nickel-and-diming us. They actually try to get a solution for us very...

Jul 2019
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VP/Other Executive

Tools and Methodology

What I really like about Prominence is that they can help with more than just problem solving. They...

Jan 2019
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VP/Other Executive

Other Observations

From a strategy perspective, Prominence’s data governance principles are pretty solid, but I...

Jan 2019
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Director

Relationship

I see Prominence as more of a partner than a vendor. They have helped us along our analytical...

Oct 2018
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Director

Relationship

Not only were the people assigned to us from Prominence involved but we also had access to the CEO....

Oct 2018
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Director

Tools and Methodology

The only constraint we had with Prominence was that only employees from our organization could...

Oct 2018
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CDO

Project Results

Prominence did a really good job transitioning and transferring knowledge, so they were a good group...

Aug 2018
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CDO

Relationship

Prominence has a really good culture, and I think they have strong leadership. The company is small,...

Aug 2018
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CDO

Tools and Methodology

Prominence’s model is very good. Prominence comes in with an app that has been built, so they aren’t...

Aug 2018
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CDO

Sales and Contracting

Prominence got us to where we wanted to be, and they did it within our budget, too. Nothing has been...

Aug 2018
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Analyst/Coordinator

Project Results

Prominence helped us with our implementation planning. They helped us look at what our goals for the...

Jun 2018
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Analyst/Coordinator

Project Results

Prominence never really stops providing advisory services. Even when they are doing the technical...

Jun 2018
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Analyst/Coordinator

Tools and Methodology

A lot of companies split their advisory services to just focus on the beginning or end of a project,...

Jun 2018
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Analyst/Coordinator

People and Knowledge

We only had one advisor during the months that we worked with Prominence. Our advisor was so good...

Jun 2018
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Analyst/Coordinator

Project Results

We finished the project that we were doing with Prominence. They taught us how to modify the...

Jun 2018
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Director

Project Results

We are improving how we do reporting and the availability of data, which has not always been...

Mar 2018
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