Concentriq (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Product
With Concentriq, it is too bad that we have to buy an AI for quality control. I would rather have...
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Product
I would like to have more interoperability with the LIS system and quality control software. It...
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Product
The system is nice. It works, and it is good. The system is fast and intuitive.
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Value
Any problem can be solved and any connection can be built, but many companies ask for a lot of money...
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Operations, Product
Proscia isn't as keen about upgrades as other vendors are. We thought that there would be some...
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Relationship
One day, there was a problem with Concentriq, and it wasn't fixed as quickly as we would have liked....
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Product
With Proscia and our lab, sometimes the connection is lost for a short while. It will later build up...
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Relationship
Proscia is a really great company. Their support people are very timely and responsive. We can talk...
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Product
Concentriq is a well-integrated system, but it has flaws. The system has many components. Images in...
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Operations
Concentriq is easy to use, even if it isn't particularly intuitive. The vendor hasn't done any...
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Relationship, Product
We have had problems with things not appearing in the system and users not knowing what they are...
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Relationship
Proactivity is Proscia's weak spot, and the vendor's support is very weak. We haven't seen many...
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Relationship, Operations, Product
When Proscia does updates, they don't communicate about what has been updated. They tell us to check...
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Product, Value
Doing percentages in the system is more practical than doing them manually, but that still takes a...
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Value
Proscia is charging us for algorithms that are available completely free online. It would be good...
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Relationship, Product
Concentriq is easy to use. Any problems we have had have been fixed quickly.
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Product, Value
Concentriq could be a little cheaper when the sample quantity is very small. I would like Proscia to...
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Operations
Things have been good with Concentriq. Our experience with them has been positive. Proscia really...
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Product
We would like to be able to share links with doctors who aren't pathologists so that they could view...
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Relationship
At one point, we sent a request to Proscia, and we received an answer from Proscia five minutes...
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Relationship, Product
Proscia could have slightly better support of input devices, and they could tweak the abilities of...
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Product
What I like most about Concentriq is that it is an open platform.
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Value
We would like it if Proscia delivered a real-time monitor of the exposure. Something like that would...
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Product
Concentriq is integrated with our laboratory management system. Our satisfaction with the ease of...
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Product
Concentriq is an optimal solution that integrates perfectly with the laboratory information system...
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Loyalty
We have compared Concentriq with other solutions. We chose Concentriq because of its speed, image...
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Loyalty, Product
We are hoping to incorporate more filters in Concentriq. Right now, that is a bit limited in the...
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Product
What I like most about Concentriq is that it is intuitive, well integrated into our workflow, and fast....
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Relationship, Product
Proscia demonstrates strong qualities through easy and open communication, as well as by...
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Relationship
Proscia could improve the customer experience by making the worklist clearer and more organized.
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Product
The vendor could improve the match function. Matching is crucial. The most important thing there...
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Culture, Product
The product is not fully working how it was advertised. Proscia hasn’t implemented everything they promised....
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Relationship, Product
The vendor's strongest qualities are their innovation and their integrations with AI.
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Product
The aspects of the product that I value the most are its customization and its alignment with our...
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Product
One of the system's greatest opportunities for improvement lies in expanding its market share.
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Relationship
The vendor could improve our customer experience by establishing a local office in our region.
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Product
One notable limitation of the product is our inability to easily adjust or remove all safety options...
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Relationship
The vendor's strongest qualities are their open solutions and their service-oriented approach.
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