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User Commentary
Pulse8 is good about telling us what they are going to deliver, and they deliver on those things. We...
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Retrospectively, Illumin8 Risk Analytics helps us figure out who the folks are that haven’t gone to...
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We have been very pleased with the tool's output. We develop the supplemental risk-adjustment file,...
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Pulse8 is always asking for input. They want to hear from us regarding our wish list. They ask us...
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We have a very good submission rate with Pulse8. That drives our financial health.
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We have had some problems with Pulse8 in the past, but Pulse8 has been super on top of trying to get...
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Our suspecting has not been the best year over year. When we get into the meat of the ACA, we really...
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When they got acquired by Allscripts, we had some difficulties with them because things had gotten...
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Pulse8 has proven adaptable. As our needs and desires change, Pulse8 adjusts with us. We value their...
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Pulse8 guides our retrospective intervention planning by telling us which charts will give us the...
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Pulse8 gave us an implementation manager who worked with our IT department to complete all the steps...
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I would like to see my organization do more with interoperability. Pulse8 could help us more than...
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Illumin8 Risk Analytics is high quality, and its output is pretty stable, and that is nice. We don't...
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I have a regular phone call with Pulse8, and I can also call them at any time. I have called their...
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We keep track of all of our intervention costs as well as our intervention returns, and Pulse8 helps...
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Pulse8's primary business is in analytics, but they are trying to build their coding services, and...
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Pulse8 provides us with a gap report for prospective gap closure. They provide a Dynamic...
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We have to ask the vendor for training if we want it. When I ask for training, there is pushback....
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In the past, Pulse8 showed us one of their platforms, but we didn't like it. When they showed us the...
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Pulse8 is very knowledgeable about risk adjustment. Every person in their organization understands...
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The product doesn't meet all of our needs. Our dashboard is busy. It isn't very visually easy to use...
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Our account manager's support is top notch. Pulse8 assigns us an account manager, and that person...
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I appreciate the vendor's sense of integrity. Pulse8 is honest about what they can and can't do....
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I like the vendor's flexibility and adaptability when it comes to our overall goals and needs. I...
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I wouldn’t buy Illumin8 Risk Analytics again based on the price and the fact that the system is...
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Pulse8 did pretty well with the implementation.
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Illumin8 Risk Analytics has good documentation, but the UI is not intuitive. Pulse8 gave us a user...
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The executives from Pulse8 that I have worked with have been fantastic.
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Pulse8 collaborates with us very well to work through and solve any issues that may come up, and...
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Pulse8 hosts a summit where they invite all their clients, and we all agree to present the pros and...
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We selected the solution because of a host of factors. The vendor has all of the services that we...
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Our implementation with the vendor hasn't been the smooth ride that we had hoped for. We have had a...
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We have really struggled to make sure that we have had the level of transparency and insight that we...
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We are learning some lessons about the solution as we work with it. Each of its components is...
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We have been with Pulse8 on the risk adjustment side. They got purchased recently by Allscripts....
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Our relationship with Pulse8 overall has deteriorated significantly over the last few years. On the...
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Pulse8 failed in terms of delivering EHR integration. They didn’t keep their promises and couldn’t...
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I don’t hate Pulse8’s product. Their analytics are very good. That is their bread and butter. But we...
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