InSync EHR Commentary
Filtered view: All
Subject Expert
Eder Lagemann
Research Director
If you don't have a login, getting started is easy.
User Commentary
Relationship, Operations, Product
Qualifacts needs to improve the system's ease of use, accessibility for staff members, and...
Login or Create an Account to see details.
Product
When we go to InSync EHR, we have to open the system's webpage and log in. There are several steps....
Login or Create an Account to see details.
Operations, Product
Overall, InSync EHR works well for billing. Once everything gets through the system, its billing,...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
InSync sold the system to Qualifacts not long after we went with them, even though they told us that...
Login or Create an Account to see details.
Culture, Value
The system is very expensive. Their contracts are vague and strategically confusing, with many...
Login or Create an Account to see details.
Product
On the positive side, the product is good for customization and has many useful features. The system...
Login or Create an Account to see details.
Relationship
The new CEO is responsive, and that is a positive change.
Login or Create an Account to see details.
Relationship
We have had a very bad experience with Qualifacts. It is hard to get ahold of them despite them...
Login or Create an Account to see details.
Relationship, Product
There have been a few instances with Qualifacts when there have been bugs in upgrades that they have...
Login or Create an Account to see details.
Relationship
There was an issue that we raised a while ago, and we are still asking for that same thing again and...
Login or Create an Account to see details.
Product
We like the analytics and data we are able to capture with the solution. It is very beneficial. We...
Login or Create an Account to see details.
Relationship
Qualifacts needs to improve a lot on their support with how cases have been registered, and they...
Login or Create an Account to see details.
Operations
We don't have much training for new functionalities or specific services that the vendor provides,...
Login or Create an Account to see details.
Relationship
Qualifacts needs to be candid and honest. I understand that the vendor waits for more demand to...
Login or Create an Account to see details.
Product
One thing we would like to see improved on a day-to-day basis is the speed of the platform. That is...
Login or Create an Account to see details.
Relationship
Since the acquisition, things have been pretty rough. With the support change that the vendor has...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout