R1 RCM Physician Advisory Services Commentary

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R1 RCM does a good job of explaining what the clinical criteria are that they believe are being...

R1 RCM's staff does a good job. A provider's answer might be different than mine, but from an...

Our providers often push back on the R1 RCM physicians because they don't know them as well. They...

R1 RCM is going to continue to be a long-term part of our plan. They have moved into more of an...

R1 RCM is still headed in the right direction. As they expand what they're doing with AI to improve...

We use R1 RCM primarily as overflow. We started hiring our own physician advisory staff because what...

R1 RCM's accuracy is pretty good. They keep good records of their overturn rates for different...

R1 RCM is exceeding our expectations in their responsiveness. They are a very good group to work...

R1 RCM has adjusted things over time as we have asked them to, like in their reporting. With some of...

R1 RCM has made so many improvements. Back in the day, I would have fussed and said their turnaround...

We have literally found no other group than R1 RCM, and we have not really looked, but we have no...

The biggest benefits of using R1 RCM are ease of use for elevating cases to their physician advisors...

One improvement I would suggest is to make the response time from the firm's physician advisor...

We have a very good relationship with R1 RCM. They exceed our expectations. Whenever we have an...

We don't always have an in-house physician advisor or utilization review committee person available...

My recommendation for improvement is more of a process thing. The vendor should ensure that the...

R1 RCM is very responsive. When we do have issues, they work to correct them. We see sometimes with...

Our liaison with R1 RCM is very attentive and responsive, and that's a plus. Having that ability to...

R1 RCM is very good. If we have any issues, we reach out to our liaison, and they are very...

What R1 RCM does well is their willingness to collaborate when I request something or when we need...

Because R1 RCM has gotten so big, sometimes they don’t follow up quickly on things. We just have to...

We would contract with R1 RCM again since we kind of know them already. However, I would like to see...

We get charged for mailing and other things, and that is kind of ridiculous. I don't know why R1 RCM...

We lost our liaison at R1 RCM. We haven't done much with our new one. Our new liaison doesn't really...

R1 RCM’s physician advisory services include staff nurses who review each case, assign a score, and...

I would say that when it comes to R1 RCM exceeding expectations, they are about 50/50. They exceed...

We meet with R1 RCM regularly to receive their data-consolidation information. That information...

When hospitals in our system have staffing shortages and knowledge gaps, all the peer-to-peer and...

There are certain things we use R1 RCM for that give us strong industry knowledge. There are...

Some benefits of working with R1 RCM are their industry knowledge and ability to tap into...

The biggest frustration I have probably had is that every individual who looks at the guidelines...

There have been some learning challenges with using the nurses for first-level reviews. R1 RCM has...

I highly recommend R1 RCM. We keep increasing what we are using them for, and they are very...

I would call R1 RCM if I had a challenge, but they usually seem to be a step ahead of us with any...

R1 RCM can provide a determination of inpatient services. The work they do meets our needs. However,...

Working with R1 RCM has been a seamless experience. We have had no challenges with them. They are...

The people from R1 RCM have done some special projects for us when we have reached out, and they...

We had an issue with an R1 RCM provider, and we escalated it to our contact, who addressed it very...

If we are looking at other alternatives that are not an internal physician advisor, R1 RCM is the...

During the week, we can tell that specific, more tenured or experienced physicians worked certain...

When R1 RCM misses a peer-to-peer turnaround time or chalks it up to an expected denial due to...

For the most part, R1 RCM was very consistent regarding what would be appropriate for inpatient or...

A concern we have with R1 RCM is that when they are billing, if a peer-to-peer case is completed in...

Overall, R1 RCM’s responses and case determinations have been done in a timely manner. However, when...

We won’t renew our contract with R1 RCM. The decision to move away from R1 RCM was multifactorial....

I feel like we have a decent system for pushing out reports, as well as meeting and going over...

We went live on our new EHR. Our process for engaging R1 RCM didn't change with that new system at...

We would hire R1 RCM again, but only if there were adjustments. We have seen some opportunities for...

From an educational standpoint with R1 RCM, I would like to see fewer invitations to schedule...

We changed firms. We made the decision based on the new firm’s success rate with one of our partner...

R1 RCM does a great job, but payers know who R1 RCM is. Payers won't give the firm the same...