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R1 RCM Physician Advisory Services
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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Physician Advisory Services 2021: Physicians Helping Physicians
Physician Advisory Services 2021:
Physicians Helping Physicians
March 2021
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User Commentary

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Manager

People and Knowledge

It is extremely difficult to get ahold of physicians on the attending side, but I think more...

Jan 2023
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Manager

Other Observations

With the position R1 is in, because they are a firm, it is difficult to be a strategic driver for my...

Jan 2023
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Manager

Relationship

Everything R1 does is very timely. And our relationship with the account manager is huge. I am able...

Jan 2023
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Director

Relationship

One of the firm’s executives is always available for education programs and meetings with physicians...

Dec 2022
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Director

Relationship

R1 has a wide variety of products, but the quality of those products varies. Sometimes if the firm...

Dec 2022
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Director

People and Knowledge

Having a physician advisory service that understands the changing and complex Medicare rules helps...

Dec 2022
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Director

Relationship

I don't expect the service to never have hiccups. Whenever there is an issue, our account...

Dec 2022
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Director

Project Results

R1 does a good job for us. If we get a denial from Medicare and R1 has looked at the case and agreed...

Dec 2022
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Director

Future Outlook

I would buy R1's services again if I weren’t going to do something in-house. If we choose to do work...

Dec 2022
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Director

Relationship

Our overall experience with R1 is exceptional. R1 provides value that other firms don't through free...

Dec 2022
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Director

ROI and Cost

The firm’s charges are too frequent, but we know how much they charge us, and they charge only the...

Dec 2022
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Director

Relationship

The firm's executive involvement is almost nonexistent. We have a liaison from them, but not at the...

Dec 2022
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Director

Tools and Methodology

I would like for the firm to collaborate more diligently with physicians. R1 needs to improve their...

Dec 2022
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Director

ROI and Cost

Our win rate for denials is very low, and we still get charged for each denial, so we don't get our...

Dec 2022
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Director

Project Results

If I were making a decision, I would probably buy R1’s services again. R1 didn't have many...

Dec 2022
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CFO

People and Knowledge

R1 is responsive and helpful. Whenever I send an email with a question or talk to the support team...

Sep 2022
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CFO

Project Results

R1 is the leading edge in terms of information. They offer seminars that are part of the service...

Sep 2022
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Director

Project Results

R1’s response time and clinical knowledge base are pretty spectacular. The firm does very frequent...

Sep 2022
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Director

Tools and Methodology

R1’s computer system slows down sometimes, and that is difficult. When our systems go down, it is...

Sep 2022
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Director

People and Knowledge

R1 has a group of very talented physicians and RNs that do really good work in our appeal space. The...

Aug 2022
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Manager

Relationship

We weren't completely happy with the presentation of R1’s road map. The presenter did a fantastic...

Jul 2022
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Manager

Tools and Methodology

A lot of times R1’s services and education are geared mostly to adults. It could help many...

Jul 2022
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