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Tonic an R1 Company
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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Manager

R1 has been very flexible. We have been pushing and stretching them, and they have been responsive...

Jul 2021
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Manager

The solution has the ability to work with FHIR and APIs. The question is whether other vendors' APIs...

Jul 2021
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Manager

R1 is growing. We were lucky with the staff members that they provided to us in terms of how...

Jul 2021
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Manager

When we first started with the solution, there was some gray area about what we would be able to...

Jul 2021
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Manager

Generally, I am a fan of R1 and the system. R1 is a really good fit and understands our type of...

Mar 2021
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Manager

R1 has been excellent at understanding and adapting to our medical center. Overall, R1 is very good....

Mar 2021
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Manager

I would like for R1 to offer things in different languages and universalize their tool. I would like...

Mar 2021
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Analyst/Coordinator

The solution is great because it interfaces directly with our EMR. That was the main thing our...

Mar 2021
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Analyst/Coordinator

R1 RCM's team has worked really closely with us. R1 RCM has guided us through the right way to build...

Mar 2021
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Analyst/Coordinator

If the vendor tells me something will take six weeks, I know that is how long it is going to take....

Mar 2021
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Director

We use the Tonic platform, and it is wonderful. The R1 RCM people have been wonderful about helping...

Mar 2021
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Manager

Whenever I have given feedback, the vendor has followed up.

Oct 2020
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Manager

I get trained by my coworkers. I haven't received training from the vendor specifically.

Oct 2020
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Manager

Sometimes the solution will kick out patients. There are a lot of issues with things getting...

Oct 2020
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Manager

We have to call out things. If there is a new update, we will use it for a little bit, and we will...

Oct 2020
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