Real Time Medical Systems Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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VP/Other Executive

Product

Real Time Medical Systems has a lot of good effects and good reports. The card report is good when...

Oct 2024
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VP/Other Executive

Product

The only part that we didn't like about Real Time Medical Systems was when the vital signs alerts...

Oct 2024
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VP/Other Executive

Product

I would tell someone asking about Real Time Medical Systems that it is very informative. It will...

Oct 2024
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Manager

Relationship

Any time I need help, the vendor is there to help. Also, if they go on vacation, they have someone...

Oct 2024
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Manager

Relationship, Operations

The resources we currently have in place for training are we get emails, and Real Time Medical...

Oct 2024
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CEO/President

Loyalty, Value

Over the last year, we have eliminated Real Time Medical Systems at some of our buildings because...

Sep 2024
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CEO/President

Product, Value

The strength of Real Time Medical Systems is that it is at our fingertips. As long as we know how to...

Sep 2024
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CEO/President

Operations

I am not sure what I would suggest because I do know that the vendor offers training; they offer...

Sep 2024
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VP/Other Executive

Relationship

Real Time Medical Systems is workable. I have reached out to the vendor and collaborated with them...

Sep 2024
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VP/Other Executive

Product

Real Time Medical Systems makes our job easier if we utilize the tool appropriately. It helps. It...

Sep 2024
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VP/Other Executive

Product

Real Time Medical Systems is just so much more user friendly for our nurses because it lays over our...

Sep 2024
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VP/Other Executive

Relationship

We work closely with Real Time Medical Systems. They are a very good partner of ours. They are...

Sep 2024
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VP/Other Executive

Product

We are using a separate tool in addition to Real Time Medical Systems, but we can only inundate the...

Sep 2024
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VP/Other Executive

Product

Real Time Medical Systems is excellent. It is easy, and the data is very good.

Sep 2024
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VP/Other Executive

Operations

Real Time Medical Systems does all the training for us. They also have routinely scheduled webinars,...

Sep 2024
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VP/Other Executive

Relationship

Real Time Medical Systems responds quite well, and they will reach out if something is going on. Any...

Sep 2024
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VP/Other Executive

Operations, Value

The product is very good, and its data is both broad and specific. Although we receive regular...

Sep 2024
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Nurse

Relationship, Operations

I have never had issues with Real Time Medical Systems. I like the program, and the vendor does good...

Aug 2024
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Nurse

Loyalty

In October 2025, every state has to switch over to the PDPM. We don't use most of the things that...

Aug 2024
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Nurse

Relationship

Our representative from the vendor gets back to me right away. Their communication is fantastic. No...

Aug 2024
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Director

Relationship, Operations

In terms of customer service, Real Time Medical Systems is amazing and outstanding. As soon as I...

Aug 2024
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Director

Operations, Product

The system is super user friendly. It is very easy for us to use, and it is very easy for us to...

Aug 2024
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Manager

Relationship

The vendor is always quick to respond. They are always willing and able to find out what is wrong...

Aug 2024
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Manager

Product

When it comes to improvements that could be made, I think it would be nice to get more auditing...

Aug 2024
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Manager

Product

If I could pull a DNR or a code status report out of the solutions, then we could easily do a quick...

Aug 2024
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Manager

Product

Our financials are displayed very well, and that makes things quick and accessible. Our infection...

Aug 2024
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Manager

Product

The solution's dashboard integrates with our EMR and gives us a lot of useful information. We are...

Aug 2024
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Manager

Operations

I like Real Time Medical Systems. They gave us everything that was outlined in the software. During...

Aug 2024
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Manager

Operations, Product

The feedback from my staff members is that Real Time Medical Systems gives them too much...

Aug 2024
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Manager

Relationship, Operations

Our Real Time Medical Systems account manager is extremely responsive. They told us that the vendor...

Aug 2024
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Director

Relationship, Value

Real Time Medical Systems has done some things for us without any additional fees. So they have been...

Aug 2024
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Director

Operations

Real Time Medical Systems has ongoing training, but it is a matter of leading a horse to water. The...

Aug 2024
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Director

Relationship

Real Time Medical Systems has a regular MDS support call. They cover everything, even outside of...

Aug 2024
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Director

Loyalty, Product, Value

I would recommend Real Time Medical Systems' product. I worked for another company in the past where...

Aug 2024
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Director

Relationship

Our relationship with Real Time Medical Systems is very positive. They seem to be very receptive and...

Aug 2024
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Director

Product

I saw a similar program to Real Time Medical Systems' product, but it didn't have nearly as many...

Aug 2024
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VP/Other Executive

Culture, Value

Every organization should definitely get a demo and talk to people who are actually using the...

Jul 2024
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VP/Other Executive

Product, Value

The product integrates with our software, so there is no additional work on our end. We used to...

Jul 2024
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VP/Other Executive

Product

Real Time Medical Systems is pretty innovative and responsive. Almost everything has changed with...

Jul 2024
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VP/Other Executive

Operations

Real Time Medical Systems is pretty great with training. They have weekly calls that anyone is free...

Jul 2024
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VP/Other Executive

Loyalty

Every shift, the nurses are coding what the residents are performing. I would like to see those...

Jul 2024
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VP/Other Executive

Loyalty, Product

There has been a change in the way CMS measures items, and that has not been updated in the system....

Jul 2024
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VP/Other Executive

Relationship

We have a good relationship with Real Time Medical Systems. My representative and I have a great...

May 2024
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VP/Other Executive

Product

We use Real Time Medical Systems to supplement our EMR and make things more actionable. I think the...

May 2024
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VP/Other Executive

Operations

Real Time Medical Systems always sends stuff about training. As far as ease of use goes, we have to...

May 2024
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COO

Product

Real Time Medical Systems is an expert at monitoring the EMR of our specialty. The data that comes...

May 2024
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COO

Product, Value

We have a REACH contract with the government, and that is a Medicare program. We can use Real Time...

May 2024
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COO

Product, Value

Real Time Medical Systems reduces admissions as much as it reduces readmissions. We don't want a...

May 2024
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COO

Product, Value

The good news is that for the REACH program, we really only need a remote care coordinator to be...

May 2024
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COO

Operations

With Real Time Medical Systems, the training part is easy. I actually probably know enough now that...

May 2024
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COO

Value

Real Time Medical Systems is a very helpful tool, and I don't personally know its competitors. The...

May 2024
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Manager

Relationship, Product

For what I need it for, Real Time Medical Systems seems to do a pretty good job. I like the fact...

Apr 2024
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Manager

Operations

Real Time Medical Systems is very forward thinking on their education. They provide a lot of...

Apr 2024
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Manager

Relationship

It does seem a little harder to get higher than just tier-one support with Real Time Medical...

Apr 2024
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Manager

Loyalty, Product

We don't have the full version of Real Time Medical Systems, which would be nice in some respects,...

Jan 2024
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Manager

Product

There are some features we would like that would probably benefit mostly us and not others, so the...

Jan 2024
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Manager

Product

I am about the only one that uses Real Time Medical Systems anymore in our organization. The other...

Jan 2024
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Manager

Product

I have recommended Real Time Medical Systems. There are some really good surface-level reports that...

Jan 2024
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COO

Operations

Real Time Medical Systems did a great job with onboarding us, and they spent a lot of time...

Jan 2024
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COO

Operations

When the system has updates, the vendor goes back to the basics, and they are willing to train...

Jan 2024
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COO

Product

Users have to practice with the system and continue to make it work the way it is promoted to...

Jan 2024
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COO

Product

There are a couple of things in the system that aren't very intuitive, and sometimes we aren't...

Jan 2024
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COO

Product

When it comes to rehospitalization and infection control, the system is fabulous, and we have seen a...

Jan 2024
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COO

Relationship, Operations

Real Time Medical Systems will give us a heads-up whenever someone isn't taking advantage of getting...

Jan 2024
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COO

Relationship

Real Time Medical Systems used to be very involved, and we had a couple of different people at...

Jan 2024
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COO

Loyalty

If someone were looking for something that would allow them to pull information from multiple...

Jan 2024
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Nurse

Product

In my opinion, some things work very well in the system, but there are a lot of things that I don't...

Jan 2024
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Analyst/Coordinator

Operations, Product

There was one person in our organization who received training on the system, but that person became...

Jan 2024
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Analyst/Coordinator

Product

The product has a report that shows us what areas are declining, and it has another report that...

Jan 2024
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Director

Relationship, Product

I don’t know whether this is a problem, but our facility does a lot of monitoring and sometimes we...

Jan 2024
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Director

Product, Value

Generally, Real Time Medical Systems is a pretty good tool. It mines data from our electronic...

Jan 2024
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Director

Product

Real Time Medical Systems is able to look at residents and try to prevent residents from going to...

Jan 2024
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Analyst/Coordinator

Relationship

Our representative is always available; they are phenomenal. They are really good with anything I...

Dec 2023
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Analyst/Coordinator

Product

I haven't seen any upgrades from Real Time Medical Systems, but their overall product quality is...

Dec 2023
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(0)
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Analyst/Coordinator

Operations, Product

Real Time Medical Systems' system is very easy. They make changes to the program based on my...

Dec 2023
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Analyst/Coordinator

Value

Real Time Medical Systems doesn’t charge anything too high. I have made so much money for our...

Dec 2023
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(0)
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Analyst/Coordinator

Operations, Product

There are some things that Real Time Medical Systems could change, fix, and do better. The product...

Dec 2023
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Loyalty

The system was hard for a lot of our frontline workers to buy into. There were a lot of false...

Dec 2023
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Relationship

The vendor tries to stay current with our needs. However, when the COVID-19 pandemic came and...

Dec 2023
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Product

The system's quality measuring tools are more useful than some of its other tools.

Dec 2023
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(0)
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Product, Value

I like that the product doesn't require a lot of work for frontline users. The system emails out...

Dec 2023
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Relationship

The vendor's people are great and very helpful. They are good to work with.

Dec 2023
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Product

The system comes down to a lot of false positives and keywords that show up on the different reports...

Dec 2023
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(0)
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Operations

The vendor is really good at training us and offering training.

Dec 2023
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Director

Product

The way we use Real Time Medical Systems is different than the way we use our EHR. Our interactions...

Nov 2023
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(0)
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Director

Operations

Real Time Medical Systems is very user friendly and easy to navigate, and the vendor does a good job...

Nov 2023
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Director

Relationship

The vendor's support people are quick and efficient. They are also very proactive. Anytime they have...

Nov 2023
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VP/Other Executive

Product

Things are going well with Real Time Medical Systems. We recently switched out the EHR, and the...

Nov 2023
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VP/Other Executive

Relationship

We have a main point of contact, and they are very available to us. We appreciate how responsive...

Nov 2023
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Director

Relationship, Product

Real Time Medical Systems is great when we have an issue; they answer right away. The platform has a...

Nov 2023
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(0)
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Director

Operations

When we watch Real Time Medical Systems’ training videos from the email invites, we are able to...

Nov 2023
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