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Real Time Medical Systems Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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VP/Other Executive

Relationship

We have a good relationship with Real Time Medical Systems. My representative and I have a great...

May 2024
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VP/Other Executive

Product

We use Real Time Medical Systems to supplement our EMR and make things more actionable. I think the...

May 2024
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VP/Other Executive

Operations

Real Time Medical Systems always sends stuff about training. As far as ease of use goes, we have to...

May 2024
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COO

Product

Real Time Medical Systems is an expert at monitoring the EMR of our specialty. The data that comes...

May 2024
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COO

Product, Value

We have a REACH contract with the government, and that is a Medicare program. We can use Real Time...

May 2024
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COO

Product, Value

Real Time Medical Systems reduces admissions as much as it reduces readmissions. We don't want a...

May 2024
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COO

Product, Value

The good news is that for the REACH program, we really only need a remote care coordinator to be...

May 2024
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(0)
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COO

Operations

With Real Time Medical Systems, the training part is easy. I actually probably know enough now that...

May 2024
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COO

Value

Real Time Medical Systems is a very helpful tool, and I don't personally know its competitors. The...

May 2024
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Manager

Relationship, Product

For what I need it for, Real Time Medical Systems seems to do a pretty good job. I like the fact...

Apr 2024
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Manager

Operations

Real Time Medical Systems is very forward thinking on their education. They provide a lot of...

Apr 2024
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Manager

Relationship

It does seem a little harder to get higher than just tier-one support with Real Time Medical...

Apr 2024
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Manager

Loyalty, Product

We don't have the full version of Real Time Medical Systems, which would be nice in some respects,...

Jan 2024
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(0)
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Manager

Product

There are some features we would like that would probably benefit mostly us and not others, so the...

Jan 2024
||
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Manager

Product

I am about the only one that uses Real Time Medical Systems anymore in our organization. The other...

Jan 2024
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(0)
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Manager

Product

I have recommended Real Time Medical Systems. There are some really good surface-level reports that...

Jan 2024
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(0)
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COO

Operations

Real Time Medical Systems did a great job with onboarding us, and they spent a lot of time...

Jan 2024
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(0)
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COO

Operations

When the system has updates, the vendor goes back to the basics, and they are willing to train...

Jan 2024
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(0)
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COO

Product

Users have to practice with the system and continue to make it work the way it is promoted to...

Jan 2024
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(0)
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COO

Product

There are a couple of things in the system that aren't very intuitive, and sometimes we aren't...

Jan 2024
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COO

Product

When it comes to rehospitalization and infection control, the system is fabulous, and we have seen a...

Jan 2024
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(0)
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COO

Relationship, Operations

Real Time Medical Systems will give us a heads-up whenever someone isn't taking advantage of getting...

Jan 2024
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COO

Relationship

Real Time Medical Systems used to be very involved, and we had a couple of different people at...

Jan 2024
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(0)
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COO

Loyalty

If someone were looking for something that would allow them to pull information from multiple...

Jan 2024
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(0)
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Nurse

Product

In my opinion, some things work very well in the system, but there are a lot of things that I don't...

Jan 2024
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(0)
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Analyst/Coordinator

Operations, Product

There was one person in our organization who received training on the system, but that person became...

Jan 2024
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Analyst/Coordinator

Product

The product has a report that shows us what areas are declining, and it has another report that...

Jan 2024
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Director

Relationship, Product

I don’t know whether this is a problem, but our facility does a lot of monitoring and sometimes we...

Jan 2024
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Director

Product, Value

Generally, Real Time Medical Systems is a pretty good tool. It mines data from our electronic...

Jan 2024
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Director

Product

Real Time Medical Systems is able to look at residents and try to prevent residents from going to...

Jan 2024
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Analyst/Coordinator

Relationship

Our representative is always available; they are phenomenal. They are really good with anything I...

Dec 2023
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Analyst/Coordinator

Product

I haven't seen any upgrades from Real Time Medical Systems, but their overall product quality is...

Dec 2023
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(0)
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Analyst/Coordinator

Operations, Product

Real Time Medical Systems' system is very easy. They make changes to the program based on my...

Dec 2023
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(0)
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Analyst/Coordinator

Value

Real Time Medical Systems doesn’t charge anything too high. I have made so much money for our...

Dec 2023
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(0)
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Analyst/Coordinator

Operations, Product

There are some things that Real Time Medical Systems could change, fix, and do better. The product...

Dec 2023
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(0)
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Loyalty

The system was hard for a lot of our frontline workers to buy into. There were a lot of false...

Dec 2023
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Relationship

The vendor tries to stay current with our needs. However, when the COVID-19 pandemic came and...

Dec 2023
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Product

The system's quality measuring tools are more useful than some of its other tools.

Dec 2023
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Product, Value

I like that the product doesn't require a lot of work for frontline users. The system emails out...

Dec 2023
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(0)
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Relationship

The vendor's people are great and very helpful. They are good to work with.

Dec 2023
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(0)
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Product

The system comes down to a lot of false positives and keywords that show up on the different reports...

Dec 2023
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(0)
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Operations

The vendor is really good at training us and offering training.

Dec 2023
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(0)
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Director

Product

The way we use Real Time Medical Systems is different than the way we use our EHR. Our interactions...

Nov 2023
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(0)
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Director

Operations

Real Time Medical Systems is very user friendly and easy to navigate, and the vendor does a good job...

Nov 2023
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(0)
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Director

Relationship

The vendor's support people are quick and efficient. They are also very proactive. Anytime they have...

Nov 2023
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(0)
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VP/Other Executive

Product

Things are going well with Real Time Medical Systems. We recently switched out the EHR, and the...

Nov 2023
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(0)
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VP/Other Executive

Relationship

We have a main point of contact, and they are very available to us. We appreciate how responsive...

Nov 2023
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(0)
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Director

Relationship, Product

Real Time Medical Systems is great when we have an issue; they answer right away. The platform has a...

Nov 2023
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(0)
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Director

Operations

When we watch Real Time Medical Systems’ training videos from the email invites, we are able to...

Nov 2023
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(0)
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COO

Product

The dashboarding in Real Time Medical Systems helps me because I can look at enterprise information...

Sep 2023
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(0)
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COO

Culture, Relationship

Real Time Medical Systems is great, and I know their sales team and their support people. I haven't...

Sep 2023
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(0)
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COO

Product

I love Real Time Medical Systems, and I'm like one of their little poster children. Real Time...

Sep 2023
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(0)
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Director

Relationship, Operations

Real Time Medical Systems is great to work with, and they provide training regularly or anytime we...

Aug 2023
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(0)
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Director

Operations

Real Time Medical Systems does a great job with their go-live process and training and doing things...

Aug 2023
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(0)
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Director

Relationship, Product

Real Time Medical Systems provides a great product for what they deliver, and they are really...

Aug 2023
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(0)
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Director

Loyalty

The purpose of signing up with Real Time Medical Systems in the first place was that the solution...

Aug 2023
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(0)
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Director

Product

The only struggle with Real Time Medical Systems is getting everyone to use the program. Some of our...

Aug 2023
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(0)
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VP/Other Executive

Product

In Real Time Medical Systems, we can see stuff and access things fairly easily. We can run reports,...

Jul 2023
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