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Digital Pathology Solution (Non-US) Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
ROI / Cost (care and feeding)
With the project implementation costs and the license price, the solution is definitely worth the...
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Manager
Implementation and Training
Sectra has been our partner, but we have been steering the project. They have done everything...
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Manager
Functionality and Upgrades
The product quality has been rated very high amongst our users. There have been very few errors....
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Manager
Service and Support
Sectra is an excellent vendor. I have never worked with a vendor that has surprised me as much as...
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Manager
Functionality and Upgrades
If we separated the actual solution from the integrations and the LIS, the system is very easy to...
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Manager
Functionality and Upgrades
There are some functionalities that Sectra hasn't been able to fulfill, specifically with labs....
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Manager
Functionality and Upgrades
Digital Pathology Solution is evolving and has evolved a lot since the COVID-19 outbreak started. A...
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Manager
Functionality and Upgrades
Digital Pathology Solution is a great product. It really suits my needs. When I started using the...
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Manager
Functionality and Upgrades
I feel very positively toward Sectra, but maybe sometimes they are a bit too focused on radiology....
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Manager
Implementation and Training
Sectra could adjust the training, but that is kind of a small thing. When Sectra teaches the...
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VP/Other Executive
Functionality and Upgrades
I like the ergonomics of Sectra's solution very much; it is very easy to use and very stable. The...
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VP/Other Executive
Future Outlook
We requested some additional functionality for fluorescent imaging, and Sectra is working on that....
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VP/Other Executive
Interfacing and Integration
Integration with our laboratory management system depends on both Sectra and the lab vendor, but we...
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Analyst/Coordinator
Service and Support
There haven't been any problems. Sectra takes care of their customers and wants to work on the...
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Analyst/Coordinator
Other Observations & Comments
I hope that Sectra is working on a solution with AI that will make it easier to connect with other...
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Manager
Functionality and Upgrades
Every new feature the vendor introduces definitely works as promised. The vendor doesn't oversell or...
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Manager
Interfacing and Integration
The quality of the product is exceptional. The integration in the system works quite well. The...
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Manager
Functionality and Upgrades
The vendor's training is quite good. They have ongoing training. The system is quite up to date in...
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Manager
Service and Support
The vendor's support is good. The vendor is really proactive in following up, and they spot things...
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Manager
Relationship
The vendor executives are definitely proactive and involved. We have a lot of high-level discussions...
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Manager
ROI / Cost (care and feeding)
We have a really good deal with the vendor. I definitely feel that we have gotten our money's worth,...
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Manager
Other Observations & Comments
I would definitely recommend the vendor and the product to others. We have had discussions about the...
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Manager
Functionality and Upgrades
We are happy with the system and how it works. I don't see any issues arising over the next year. I...
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Manager
Service and Support
We have a lot of vendors and partners, and we work with a lot of systems. We like that the vendor is...
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Manager
Service and Support
Sectra hasn’t kept all their promises regarding Digital Pathology Solution. They told us the scanner...
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Manager
Functionality and Upgrades
We are running a hybrid system because the capacity of the scanner that Sectra gave us doesn’t meet...
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Manager
Functionality and Upgrades
We would really like a different scanner for Digital Pathology Solution because the one we have has...
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Manager
Functionality and Upgrades
I am happy with the software. It is excellent. The scanner is what is really letting us down. The...
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