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User Commentary
Relationship
We are close to the support staff at the organization. It is easy to talk with them as well as the...
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Functionality and Upgrades
Sectra's software works as one platform for everything we do, and that is easy for us, for the...
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Future Outlook
The product itself is growing. It was a slow start for the battery department in the beginning, and...
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Relationship
Globally, things have gone very smoothly with Sectra. We are very happy with the digital pathology solution....
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Technology
Sometimes we have an issue that we get used to, and then it is not an issue anymore. For example, we...
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Implementation and Training
I was very happy with the support we got from Sectra when introducing Sectra Digital Pathology...
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Functionality and Upgrades
The solution is very intuitive and reliable. It isn't at all difficult or complex. I really...
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Functionality and Upgrades
The solution has a modern look, and Sectra is pleasant to contact. The product functions smoothly...
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Interfacing and Integration
I would like to see Sectra improve the system's integration with our PACS and one of our other...
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Functionality and Upgrades
The solution is very flexible; almost everything is possible. The product is very good technically....
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Functionality and Upgrades
Sectra could improve the round preparation and make round lists available to other colleagues.
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Functionality and Upgrades
I really like Sectra's interaction with customers and Sectra's fast and optimal service. I also like...
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Service and Support
I like Sectra's friendliness, proactivity, and availability. The vendor is also efficient.
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Functionality and Upgrades
I like the product's reliability and ease of use.
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Service and Support
One thing we really appreciate with Sectra is that they keep all their promises. They do what we are...
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Functionality and Upgrades
In terms of functionality, we received what we asked for. We haven’t thought about new technology...
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Relationship
The phone and web support teams resolve issues within one hour. They are totally proactive. One of...
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Win/Loss - Why they were selected (by current clients)
When we compared all of the products, Sectra's product was faster, simpler, and easier to use than...
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Functionality and Upgrades
My favorite thing about the system is its user interface. The solution is a flexible product. The...
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Functionality and Upgrades
The image quality in Sectra's system is really good, and I like the many options available to us for...
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Interfacing and Integration
The link between Sectra's system and our LIS could be more streamlined. The link between the two can...
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Other Observations & Comments
We would love to have a faster and easier way to share cases with colleagues who do not have...
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Functionality and Upgrades
The supplier's greatest strength is they are a solid supplier with a lot of experience with the...
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Service and Support
The monitoring on the technical side of the project has not been as good as desired. There has been...
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Functionality and Upgrades
The solution’s stability, reliability, and responsiveness are good. We enjoy the Sectra solution...
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Relationship
I haven’t had any contact with the vendor. If they want to improve, they could give us insights,...
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Service and Support
Sectra offers good support. I like the vendor's new technology. I have no recommendations for...
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Functionality and Upgrades
The product's strengths are its speed, its lack of hassle, and the vendor's willingness to develop...
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Technology
Sectra could improve the customer experience by offering even better pathology and flow-oriented...
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Other Observations & Comments
The top two things the vendor could change to improve the customer experience are more proactive...
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Service and Support
One of the vendor's greatest strengths is their experience with image processing.
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Technology
The picture quality is the thing I like the best about this product.
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Relationship
I would like to see whether the vendor could make improvements to my experience as a customer by...
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Technology
Sectra needs to provide DICOM support and capabilities for image exchange with other hospitals.
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Functionality and Upgrades
The main strengths of Sectra are their professionalism, their availability, and their ability to...
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Functionality and Upgrades
The vendor could make a better interface with laboratory management software. Something I would like...
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Interfacing and Integration
There are still a few issues with integration to our LIS. Sectra is able to solve the problems in...
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Functionality and Upgrades
We have had the system for less than a year, but the system allows the users to handle physical...
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Service and Support
Our service contact knows the system and our installation well. When they are occupied with other...
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Service and Support
Our recent experiences with Sectra have been very effective. The vendor's support people have been...
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Functionality and Upgrades
Sectra's system is a straightforward program that is easy for end users.
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ROI / Cost
Sectra sends us different messages for security, and they keep us informed of things. The system is...
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Interfacing and Integration
The ability to interface with other telepathology solutions and tools would improve the product.
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Functionality and Upgrades
Sectra could improve my customer experience by providing more quantification tools and more...
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