Sectra Pathology Solution (Global)
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Director

Relationship

We are close to the support staff at the organization. It is easy to talk with them as well as the...

Feb 2023
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Director

Functionality and Upgrades

Sectra's software works as one platform for everything we do, and that is easy for us, for the...

Feb 2023
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Director

Future Outlook

The product itself is growing. It was a slow start for the battery department in the beginning, and...

Feb 2023
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Physician

Relationship

Globally, things have gone very smoothly with Sectra. We are very happy with the digital pathology solution....

Jan 2023
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Physician

Technology

Sometimes we have an issue that we get used to, and then it is not an issue anymore. For example, we...

Jan 2023
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Physician

Implementation and Training

I was very happy with the support we got from Sectra when introducing Sectra Digital Pathology...

Dec 2022
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Physician

Functionality and Upgrades

The solution is very intuitive and reliable. It isn't at all difficult or complex. I really...

Dec 2022
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Physician

Functionality and Upgrades

The solution has a modern look, and Sectra is pleasant to contact. The product functions smoothly...

Dec 2022
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Physician

Interfacing and Integration

I would like to see Sectra improve the system's integration with our PACS and one of our other...

Dec 2022
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Manager

Functionality and Upgrades

The solution is very flexible; almost everything is possible. The product is very good technically....

Dec 2022
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Physician

Functionality and Upgrades

Sectra could improve the round preparation and make round lists available to other colleagues.

Dec 2022
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Physician

Functionality and Upgrades

I really like Sectra's interaction with customers and Sectra's fast and optimal service. I also like...

Dec 2022
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Manager

Service and Support

I like Sectra's friendliness, proactivity, and availability. The vendor is also efficient.

Dec 2022
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Manager

Functionality and Upgrades

I like the product's reliability and ease of use.

Dec 2022
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Physician

Service and Support

One thing we really appreciate with Sectra is that they keep all their promises. They do what we are...

Nov 2022
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Physician

Functionality and Upgrades

In terms of functionality, we received what we asked for. We haven’t thought about new technology...

Nov 2022
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Physician

Relationship

The phone and web support teams resolve issues within one hour. They are totally proactive. One of...

Nov 2022
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Physician

Win/Loss - Why they were selected (by current clients)

When we compared all of the products, Sectra's product was faster, simpler, and easier to use than...

Nov 2022
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Physician

Functionality and Upgrades

My favorite thing about the system is its user interface. The solution is a flexible product. The...

Nov 2022
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Physician

Functionality and Upgrades

The image quality in Sectra's system is really good, and I like the many options available to us for...

Nov 2022
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Physician

Interfacing and Integration

The link between Sectra's system and our LIS could be more streamlined. The link between the two can...

Nov 2022
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Physician

Other Observations & Comments

We would love to have a faster and easier way to share cases with colleagues who do not have...

Nov 2022
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Physician

Functionality and Upgrades

The supplier's greatest strength is they are a solid supplier with a lot of experience with the...

Nov 2022
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Physician

Service and Support

The monitoring on the technical side of the project has not been as good as desired. There has been...

Nov 2022
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Manager

Functionality and Upgrades

The solution’s stability, reliability, and responsiveness are good. We enjoy the Sectra solution...

Oct 2022
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Manager

Relationship

I haven’t had any contact with the vendor. If they want to improve, they could give us insights,...

Oct 2022
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CIO

Service and Support

Sectra offers good support. I like the vendor's new technology. I have no recommendations for...

Oct 2022
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Physician

Functionality and Upgrades

The product's strengths are its speed, its lack of hassle, and the vendor's willingness to develop...

Oct 2022
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Physician

Technology

Sectra could improve the customer experience by offering even better pathology and flow-oriented...

Oct 2022
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Manager

Other Observations & Comments

The top two things the vendor could change to improve the customer experience are more proactive...

Oct 2022
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Physician

Service and Support

One of the vendor's greatest strengths is their experience with image processing.

Oct 2022
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Physician

Technology

The picture quality is the thing I like the best about this product.

Oct 2022
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Physician

Relationship

I would like to see whether the vendor could make improvements to my experience as a customer by...

Oct 2022
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Manager

Technology

Sectra needs to provide DICOM support and capabilities for image exchange with other hospitals.

Oct 2022
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Physician

Functionality and Upgrades

The main strengths of Sectra are their professionalism, their availability, and their ability to...

Oct 2022
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Physician

Functionality and Upgrades

The vendor could make a better interface with laboratory management software. Something I would like...

Oct 2022
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Manager

Interfacing and Integration

There are still a few issues with integration to our LIS. Sectra is able to solve the problems in...

Oct 2022
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Manager

Functionality and Upgrades

We have had the system for less than a year, but the system allows the users to handle physical...

Oct 2022
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Manager

Service and Support

Our service contact knows the system and our installation well. When they are occupied with other...

Oct 2022
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Service and Support

Our recent experiences with Sectra have been very effective. The vendor's support people have been...

Oct 2022
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Functionality and Upgrades

Sectra's system is a straightforward program that is easy for end users.

Oct 2022
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ROI / Cost

Sectra sends us different messages for security, and they keep us informed of things. The system is...

Oct 2022
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Physician

Interfacing and Integration

The ability to interface with other telepathology solutions and tools would improve the product.

Oct 2022
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Physician

Functionality and Upgrades

Sectra could improve my customer experience by providing more quantification tools and more...

Oct 2022
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