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Sectra VNA
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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Director

Relationship

Sectra has very proactive service.

May 2023
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Director

Relationship

We would like to see Sectra have more executive communication.

May 2023
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Director

Relationship, Product

We always put out long instances of downtime for upgrades because there is a potential for the...

May 2023
||
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Director

Relationship

With Sectra, we have a technical person that is part of what the vendor calls our pod, and we can...

May 2023
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Director

Relationship

We have a great relationship with Sectra, but there has been a little less involvement in the last year....

May 2023
||
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Analyst/Coordinator

Relationship

Sectra’s support quality is head and shoulders above everybody else's. The vendor’s help desk staff...

Mar 2023
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Analyst/Coordinator

Operations

Sectra has a training class that we go to every year. That class brings us up-to-date on the newest...

Mar 2023
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Director

Relationship

I haven’t heard of any issues with Sectra’s support. The vendor proactively monitors our system, and...

Mar 2023
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Director

Operations

So far, we have had a great experience with Sectra VNA. We have been very satisfied with the...

Mar 2023
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Director

Product

Integration always takes time. Sectra VNA’s integration will improve as people adopt FHIR protocols...

Mar 2023
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Manager

Relationship

Sectra recently transitioned their support team into pods. Before, we would get support from the...

Mar 2023
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Analyst/Coordinator

Operations

Things are going well with Sectra VNA. The platform is beefy. We are building out and expanding it....

Jan 2023
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Analyst/Coordinator

Operations

The implementation representatives sometimes got stuck on saying that they knew the answers and that...

Jan 2023
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Analyst/Coordinator

Operations, Product

The product works amazingly well. We click on the product, and it opens the images so that we can...

Jan 2023
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Analyst/Coordinator

Operations

Sectra VNA dealt with things in really specific ways, and those ways were different from other...

Jan 2023
||
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Analyst/Coordinator

Loyalty, Relationship

Sectra works with us to make improvements and optimizations, and we don't see that changing for any...

Jan 2023
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CMIO

Product

Sectra VNA doesn't have a smooth way to do non-DICOM imaging in the VNA, and not everything in...

Jan 2023
||
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Director

Loyalty

We added Sectra VNA to our PACS, and that was a big benefit. We are very busy, and adding the system...

Jan 2023
||
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Director

Relationship

The team we work with at Sectra is excellent. We are able to get in touch with them. They are...

Jan 2023
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(0)
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CMIO

Relationship, Product

The vendor has been very good, and the performance has been excellent. Everyone likes the solution.

Nov 2022
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CMIO

Relationship, Product

We have not seen any gaps in functionality with Sectra. We have not had unexpected downtimes and...

Nov 2022
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CMIO

Relationship, Operations

Sectra has been very responsive and helped us go live, and we really haven’t had issues. They have...

Nov 2022
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Manager

Product

We are not deviating from this solution. It took too long to get the organization all into one...

Jul 2022
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(0)
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Manager

Loyalty, Relationship, Operations

Our people are in a user group with Sectra in which they can speak with the engineers, and the...

Jul 2022
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VP/Other Executive

Operations

Sectra's training was very good. They brought in great people.

Jun 2022
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Director

Relationship

Sectra is very involved when we need them. They are easy to get in touch with.

Jun 2022
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Director

Value

In the last year, Sectra has been nickel-and-diming a little more in areas where they didn't use to...

Jun 2022
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