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User Commentary
Technology
Sectra VNA doesn't have a smooth way to do non-DICOM imaging in the VNA, and not everything in...
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Functionality and Upgrades
We added Sectra VNA to our PACS, and that was a big benefit. We are very busy, and adding the system...
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Service and Support
The team we work with at Sectra is excellent. We are able to get in touch with them. They are...
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Functionality and Upgrades
The vendor has been very good, and the performance has been excellent. Everyone likes the solution.
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Functionality and Upgrades
We have not seen any gaps in functionality with Sectra. We have not had unexpected downtimes and...
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Sales and Contracting
Sectra has been very responsive and helped us go live, and we really haven’t had issues. They have...
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ROI / Cost
Sectra is more advantageous from a cost standpoint. Our other vendor didn’t have all the application...
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Future Outlook
We are not deviating from this solution. It took too long to get the organization all into one...
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Service and Support
Our people are in a user group with Sectra in which they can speak with the engineers, and the...
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Implementation and Training
Sectra's training was very good. They brought in great people.
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Relationship
Sectra is very involved when we need them. They are easy to get in touch with.
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Sales and Contracting
In the last year, Sectra has been nickel-and-diming a little more in areas where they didn't use to...
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Relationship
At the user meetings, I get the involvement from Sectra that I need. We don't have a need to get...
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Service and Support
The vendor has a monitoring solution and can open issues before we even see them. The vendor is...
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Implementation and Training
Our implementation was a bit rocky because Sectra's people were spread thin. The vendor had a few...
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Relationship
One thing that set Sectra apart from other vendors when we were choosing a VNA vendor was that...
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Relationship
We wish that Sectra were more involved with our specialty on the VNA side. They work with a few...
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Functionality and Upgrades
We are not to the point of an ROI with our VNA yet. Our appetite is to save everything right now and...
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Relationship
I appreciate the executive involvement we get from Sectra. They are available to talk or discuss...
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Service and Support
Sectra has great support. Sectra's people often meet with us and engage as we ask them to.
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Functionality and Upgrades
The VNA has met our needs in terms of creating a centralized repository and accomplishing a vendor...
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Relationship
When requested, Sectra does a nice job of offering both strategic and tactical guidance.
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ROI / Cost
The product gives us everything that we need at a reasonable price. We are actually looking to...
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Functionality and Upgrades
I think Sectra may have oversold their VNA. Although it is working well for us, there are things...
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Lessons Learned
I wish we could have installed our VNA as a single-layer all-in-one system with our PACS. That would...
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Interfacing and Integration
The integration has been nice. Several platforms are integrating with the VNA, and it is able to...
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Functionality and Upgrades
Our long-range goal with Sectra is to add a certain speciality to our VNA. This is exciting to us as...
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