Sectra VNA Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
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User Commentary
Loyalty, Value
We purchased Sectra VNA not because it was the most fully featured VNA but because we wanted VNA...
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Relationship
Sectra is the gold standard of customer service and responsiveness to any issues from top to bottom....
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Relationship
Sectra’s transparency in saying yes or no is unreal. Even when we push them, they will tell us no,...
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Product
Sectra VNA is fabulous. Our original VNA was bad. Sectra's system is a phenomenal improvement. We...
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Value
I would buy Sectra VNA again. I would say Sectra does keep most promises. The vendor isn't an angel,...
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Loyalty
We would like our AI solution to be integrated within Sectra VNA. When the ED uses Sectra VNA and...
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Loyalty, Product
Sectra VNA is mainly used for storage purposes, but it is also used for links into our EHR. On the...
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Operations
From the vendor side, I give Sectra a top score for training. From our side, we don't want extra...
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Relationship
Sectra VNA works perfectly well. It is very stable and reliable. Sectra's customer support is pretty...
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Value
Sectra wants to be cloud based with their VNA software. That is their innovation, not ours. It won't...
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Value
There are occasional small charges that annoy us, but Sectra doesn't nickel-and-dime us.
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Culture, Loyalty
Whether I would buy Sectra VNA again is complicated, but I would. The original concept of the VNA...
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Product
The end users don't really know Sectra VNA exists, so the ease of use is very high.
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Relationship
Sectra is really good at proactive service. They have lots of monitoring. Sectra will actually come...
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Operations
There are online training classes from the vendor that we make available. The training classes are...
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Relationship
Our users have all been happy with Sectra VNA. The support or monitoring solution is very robust, so...
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