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Sectra VNA Comments
Subject Expert
Commentary Summary
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User Commentary
Manager
Future Outlook
The vendor has been working with us on nontraditional image storage. They have been talking with us...
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Manager
Relationship
We have met with all of the vendor’s top executives several times. The upgrades go well, and the...
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Manager
Relationship
Sectra is tactical with some strategic guidance. We have had conversations about setting up VNAs...
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Manager
Functionality and Upgrades
We do not have a fully functioning VNA, so some things are incorporated into the PACS side of...
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Manager
Relationship
For the most part, Sectra keeps their promises. There are certain things that they brag about when...
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Manager
Technology
When we use Sectra's PACS with the VNA, we use a proprietary transport mechanism that doesn't use...
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Manager
Other Observations & Comments
I would like to see more improvement in the functionality of the VNA. The vendor has been preparing...
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Manager
Implementation and Training
I would like to get better training from Sectra for the people that work for me. Right now, the...
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CMIO
Technology
Sectra VNA's upgrades have been relatively stable. The system can be a uniform platform with a PACS...
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Manager
Sales and Contracting
We have Sectra VNA, but it is really just an extension of Sectra PACS. We liked the idea of having...
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Manager
Functionality and Upgrades
We really like the anatomical linking and volumetric registration in the product. Those features...
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Director
Sales and Contracting
The product can usually do what Sectra says it can do. They are usually very honest with us about...
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Director
Service and Support
In terms of proactive customer service, we have a separate monitoring system. Sectra also watches...
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Director
Relationship
Sectra's executives are very involved and are very easy to reach. We meet with them regularly. The...
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Director
Future Outlook
The Sectra system does a good job on auditing interpretations, and the new version will be doing...
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Manager
Implementation and Training
The initial training was first rate. Sectra was on-site getting everybody up to speed. The ongoing...
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Manager
Interfacing and Integration
Sectra is very good at supporting our organization’s interoperability goals. All the users say that...
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Manager
Service and Support
The vendor’s support is normally very good and proactive. They get back to us pretty quickly....
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Manager
Service and Support
Sectra takes the time to fix everything. They don’t just say that a fix is not possible. If the...
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Manager
ROI / Cost (care and feeding)
I don’t actually know the cost of the product, but I would probably say that we have received our...
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Manager
Sales and Contracting
I suppose we have had no issues with the Sectra VNA, so I would probably renew and buy it again. The...
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Manager
Functionality and Upgrades
Sectra seems very organized, but things seem to take longer than we would like. If things like...
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Manager
Functionality and Upgrades
I like the ability to dump other pictures and documents into the system and save them instead of...
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Manager
Other Observations & Comments
A lot of the things we want to accomplish with the system are coming with upgrades that we are going...
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VP/Other Executive
Functionality and Upgrades
We have had a great experience with Sectra VNA. Sectra is always available, and the system is good.
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VP/Other Executive
Other Observations & Comments
There are always things that we would like to see improved with the system in terms of enhancements...
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Manager
Sales and Contracting
It feels like Sectra nickel-and-dimes us sometimes. Every little thing requires another license....
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Manager
Functionality and Upgrades
The product quality is extraordinarily high. The system is very good and has a very robust feature...
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Manager
Functionality and Upgrades
We have proactive system monitoring, and that is pretty good if we are watching our emails. We get...
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Director
Functionality and Upgrades
The Sectra VNA is a strong product and works effectively 90-95% of the time. However, the place from...
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Director
Relationship
When I don't think that someone is paying attention to me, I go to any level to resolve the issue....
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Manager
Functionality and Upgrades
We are working to enable our VNA to handle images from cardiology and similar sources. We are in the...
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Director
ROI / Cost (care and feeding)
Sectra VNA has improved our clinician productivity and our collaboration surrounding patient care....
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Manager
Lessons Learned
I am hoping that we will be in a better place in the future, but we are not making a lot of...
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Manager
Other Observations & Comments
Sectra is trying to provide us with more active information about their recommendations for our...
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Manager
Technology
When we first went live, our radiologists did not believe how fast Sectra’s system was; it was like...
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Manager
Functionality and Upgrades
Sectra VNA is used in both radiology and cardiology. The system is specifically used for images and...
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CMIO
Relationship
Sectra continues to be one of our strongest partners. They finally caught fire in the US...
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CIO
Relationship
So far, Sectra has delivered as promised. We have not implemented the image curtailing, but that is...
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Analyst/Coordinator
Functionality and Upgrades
The system works great, and Sectra’s support is great. We have no issues whatsoever. We can view...
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Manager
Functionality and Upgrades
We have been very pleased with Sectra. They do an excellent job of communicating with their users...
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Director
Functionality and Upgrades
We have been through so much, and everything we have done with Sectra VNA has been successful. We...
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Physician
Implementation and Training
I was the superuser, so I got pretty good training from Sectra. But most people also did pretty well...
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Physician
Functionality and Upgrades
Our previous system set a very low bar. Sectra VNA does not crash like our old system used to.
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Physician
Interfacing and Integration
Sectra VNA integrates really well with our EMR, but it doesn’t integrate as well with our RIS. The...
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Physician
Interfacing and Integration
The whole implementation has been very frustrating, and that may have to do with our IT department....
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Director
Service and Support
I think Sectra does a good job of trying to keep us engaged. We send a person or two to each of...
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VP/Other Executive
Functionality and Upgrades
We have hardly had any issues with Sectra VNA since we got it a couple of years ago. We have not...
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Manager
Functionality and Upgrades
We installed Sectra VNA, and things are going pretty well. Sectra has a very robust VNA. If...
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Manager
Implementation and Training
Training is probably the one thing that Sectra could do a little better on. Sectra VNA is a new...
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Win/Loss - Why they were selected (by current clients)
We put in Sectra’s VNA because it was tightly integrated with Sectra's PACS solution. We actually...
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Functionality and Upgrades
I would like to tie our cardiology piece into our Sectra VNA, but Sectra isn't ready for that. I...
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Analyst/Coordinator
Service and Support
Sectra's service people are very responsive. They are always available. When we escalate issues,...
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Analyst/Coordinator
Functionality and Upgrades
We have seen our patient care improve from using Sectra VNA. We have one record for multiple...
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VP/Other Executive
Functionality and Upgrades
We like Sectra VNA. With the system, our people can view images at almost any PC in our facility.
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VP/Other Executive
Relationship
Sectra is extremely collaborative, and we appreciate their partnership. They provide the support we...
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Director
Functionality and Upgrades
Sectra VNA is our vault system and it stores everything. We don't have any issues with the system....
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Director
Service and Support
When we need Sectra, they are available. They come on-site to help us, and they are quick to respond...
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