Secure Exchange Solutions Commentary
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Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 
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User Commentary

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Director

Relationship, Operations, Product

When Secure Exchange Solutions was on top of the upgrades, they were good, but the effectiveness has...

Sep 2025
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Director

Loyalty, Product

We are satisfied that the system is meeting our needs and getting rid of the intermediary because it...

Sep 2025
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Director

Relationship

As Secure Exchange Solutions or our organization has updates, we would like it if the vendor were...

Sep 2025
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Director

Operations

The bit of the system we have used seems to be okay. But when it comes to the training of new users,...

Sep 2025
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Director

Product

There are certain functions that I want the system to do, like block the internal ADT functions. We...

Sep 2025
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Director

Relationship, Operations

We have had some troubleshooting, but after the implementation, there was no check-in call. I...

Sep 2025
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Director

Relationship

Secure Exchange Solutions does a good job of getting us a structured email with a rejection. When we...

Sep 2025
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Director

Relationship

We have someone who responds when we email them. We have a couple of names that we could probably...

Sep 2025
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Director

Culture, Operations

Secure Exchange Solutions was very good at saying they were going to get us signed up and going. And...

Sep 2025
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Director

Product

With Secure Exchange Solutions' program, we need many different portals and logins to do the same...

Aug 2025
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Director

Relationship

The Secure Exchange Solutions system of submitting tickets and issues is very simple. It is an email...

Aug 2025
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Director

Product

Secure Exchange Solutions has recently merged into a larger company. We thought we might see some...

Aug 2025
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Director

Relationship, Operations, Product

With upgrades in Secure Exchange Solutions' system, changes being made that we may or may not have...

Aug 2025
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Director

Culture

I don't feel like we were sold something that is not there. Everything that we purchased Secure...

Aug 2025
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CTO

Relationship, Product

Our relationship with Secure Exchange Solutions has been great. The vendor's product has been rock...

Feb 2025
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CTO

Product

Secure Exchange Solutions is a provider-to-provider communication platform that allows us to...

Feb 2025
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CTO

Culture, Value

Secure Exchange Solutions has great customer service, product quality, and price points. Of course,...

Feb 2025
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