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Secure Exchange Solutions
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Tyson Blauer
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KLAS Research Director - Tyson Blauer
 
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Points of Light 2023 Case Study 8: Using Real-Time Care Alerts to Improve PCP Visibility of Inpatient Data
Points of Light 2023 Case Study 8:
Using Real-Time Care Alerts to Improve PCP Visibility of Inpatient Data
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User Commentary

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CTO

Product

The product is rock solid, so other than planned maintenance outages that occur every once in a...

Mar 2023
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CTO

Culture

Secure Exchange Solutions is a very good company to work with both on the sales side and the support...

Mar 2023
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CTO

Operations, Product

The product is simple to use, and we have a lot of novice IT users that are using the platform. It...

Mar 2023
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Director

Operations

Secure Exchange Solutions did some training for us and covered anything we asked of them, and that...

Dec 2022
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Director

Relationship

Secure Exchange Solutions has great support. We often call a particular person who gets things done...

Dec 2022
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Analyst/Coordinator

Relationship, Product

We have worked with Secure Exchange Solutions for many years, and our contacts have always been...

Dec 2022
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Manager

Product

Secure Exchange Solutions interacts easily with other organizations in the area.

Nov 2022
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VP/Other Executive

Relationship

Secure Exchange Solutions moved me to another contact person, which I know probably couldn't have...

Nov 2022
||
(0)
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VP/Other Executive

Relationship

There has not been any time when Secure Exchange Solutions has not kept their promises. Sometimes...

Nov 2022
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(0)
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VP/Other Executive

Relationship

I would recommend Secure Exchange Solutions. Secure Exchange Solutions has already met our company's...

Nov 2022
||
(0)
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VP/Other Executive

Product, Value

Our organization has been very pleased with the results of using Secure Exchange Solutions' product....

Nov 2022
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Analyst/Coordinator

Culture, Operations

The vendor promised that they would implement a certain piece of the system by a certain date, but...

Nov 2022
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(0)
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Analyst/Coordinator

Relationship

I can send the vendor's support people an email and get a response within two hours. The vendor's...

Nov 2022
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(0)
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Manager

Operations

The implementation was very collaborative. We had to build out the solution. Secure Exchange...

Oct 2022
||
(0)
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Manager

Relationship

The support is really good. If we reach out, the support people are very responsive. We also get the...

Oct 2022
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(0)
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Nurse

Relationship

I would tell a peer that Secure Exchange Solutions is very personable and easy to work with. They...

Oct 2022
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Nurse

Product

An end user probably wouldn't even notice anything in the transition between Secure Exchange...

Oct 2022
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Nurse

Relationship

The support team is wonderful. I don't have any qualms about calling them. They are usually very...

Oct 2022
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(0)
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Manager

Value

Secure Exchange Solutions has given discounts on their fee, and they never charge me for all the...

Oct 2022
||
(0)
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Manager

Product

The Secure Exchange Solutions interface is easy to use for the admitting staff who inputs the...

Oct 2022
||
(0)
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Manager

Product

Secure Exchange Solutions sends us information through DirectTrust. Some physicians don't understand...

Oct 2022
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Manager

Product

The vendor has different types of reports, but I would like to see more information in the reports....

Oct 2022
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