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Secure Exchange Solutions Commentary
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Tyson Blauer
Insights Director
KLAS Insights Director - Tyson Blauer
 
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Commentary Summary

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User Commentary

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Director

Product

We are extremely satisfied with the product. Secure Exchange Solutions is a background product, so I...

Jun 2024
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(0)
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Director

Value

The vendor avoids charging us for every little thing. We had to talk Secure Exchange Solutions down...

Jun 2024
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(0)
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Director

Operations, Product

The system's ease of use could be better. The search function didn't work the way we wanted to at...

Jun 2024
||
(0)
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Director

Operations

The vendor does their training remotely. They get on a remote Zoom call with our IT group and show...

May 2024
||
(0)
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Director

Product

I need Secure Exchange Solutions to be my HISP for promoting interoperability. The vendor's system...

May 2024
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(0)
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Analyst/Coordinator

Product

We use the system with our CCD exchange for our direct addresses. We started using the system with...

Jan 2024
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Analyst/Coordinator

Relationship

The vendor is really good about communicating with us. When the vendor does upgrades or things that...

Jan 2024
||
(0)
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Manager

Product

We send outbound notifications to providers, and those are received within their EHR workflows....

Jan 2024
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(0)
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Manager

Loyalty, Value

At the time we engaged the vendor, they were pretty innovative. However, other vendors in the market...

Jan 2024
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