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In-Home Health Evaluations Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Performance details

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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VP/Other Executive

We have the ability to warm transfer phone calls from a call center with Signify Health's solution....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

We had a rocky implementation, and that resulted in a later start when choosing members. We have...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

When we share issues with Signify Health, they do end up getting resolved, but the process often...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

The solution has done really well with Medicaid. It has helped us improve the number of visits by...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

Signify Health seems to have a broader support structure for clients. Other vendors seem much more...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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