Sound Physicians Physician Advisory Services Comments

 
 View Product Scores

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 12/1/2020 2:55:00 PM and Model.EvProductId = 222898

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Want to see full details?

User Commentary

Sort by

Director

ROI and Cost

I would say Sound Physicians avoids charging for every little thing. I feel like they just charge...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

I feel like Sound Physicians' turnaround time is fairly quick whenever we submit referrals to them...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

I don’t really have any specific data in front of me, but I know that I have heard of a couple of...

Oct 2020
 Helpful

 or  to see details.

Director

People and Knowledge

The representative I have from Sound Physicians gets back with me in a very timely manner.

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

I like the data that Sound Physicians puts together to present to us. I use that data for...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

There are some limitations to Sound Physicians in that there isn't ownership of the work. The...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

There is some real strength in having outsourced services. It allows us not to have to worry about...

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

I want others to be very careful with their contract and the quality measures and goals that they...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

I have high expectations. I have high expectations of Sound Physicians, and they always meet those...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

Some providers have a higher quality than others do. When I read some of their reviews, they are not...

Oct 2020
 Helpful

 or  to see details.

Director

People and Knowledge

Our account manager from Sound Physicians is very responsive to anything and everything that I reach...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

I would say that Sound Physicians is always looking for the next level of iteration of their...

Oct 2020
 Helpful

 or  to see details.

Manager

Relationship

I couldn't ask for a better group of folks to work with. Sound Physicians is great in terms of their...

Oct 2020
 Helpful

 or  to see details.

Manager

Project Results

Sound Physicians offers an on-site physician advisor, and we didn't have that before. We are now in...

Oct 2020
 Helpful

 or  to see details.

Manager

Relationship

Hospital volumes dropped for a few months during COVID-19, and Sound Physicians was very willing to...

Oct 2020
 Helpful

 or  to see details.

Manager

Project Results

We have only been with Sound Physicians for a short time, but I can say every month that they have...

Oct 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

Our representative is wonderful to work with. I couldn't imagine a better service manager.

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Sound Physicians' service is good, but their management people are not the top executives.

Oct 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Sound Physicians has a group of physicians that review records. But Sound Physicians is not always...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

The only thing that Sound Physicians is missing in their strategic abilities is compliance and...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

Sound Physicians executed on what they promised. On the national level, they have made changes that...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

I am not as involved with the executives now as I was during the implementation. But during the...

Oct 2020
 Helpful

 or  to see details.

Director

Other Observations

Sound Physicians doesn't have a presence at conferences for the American Case Management...

Oct 2020
 Helpful

 or  to see details.

Nurse

People and Knowledge

I would give the vendor the highest rating for the quality of their staff. Sound Physicians has...

Oct 2020
 Helpful

 or  to see details.

Nurse

Relationship

The vendor executives are very involved. They are very quick to respond.

Oct 2020
 Helpful

 or  to see details.

Nurse

Tools and Methodology

I would really like more education for our physicians. I don't know whether that would cost extra. I...

Oct 2020
 Helpful

 or  to see details.

Nurse

Tools and Methodology

Overall, I am very satisfied with the vendor. Sound Physicians has really improved over the years...

Oct 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

I haven't had any issues with the firm when I have had anything to send to them related to COVID-19....

Oct 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

Sound Physicians can just keep up the good work. They seem to always be one step ahead and improving...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

Things with Sound Physicians have gone pretty well. We chose them because we wanted to partner with...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Overall, Sound Physicians is great. Things are pretty structured in terms of how requests are...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Sound Physicians does a pretty good job, but the on-site implementation could be more robust. I...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Sound Physicians has some good training resources to draw on since they are a larger company. Their...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

We have targets in our agreement around certain things. We go through our targets in our meetings to...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

With COVID-19, Sound Physicians hasn't missed a beat. For a while, the advisor worked from home, but...

Oct 2020
 Helpful

 or  to see details.

Director

ROI and Cost

We aren't nickel-and-dimed at all. Our contract is structured so that the physician costs are...

Oct 2020
 Helpful

 or  to see details.

Director

People and Knowledge

Sound Physicians has been very good. We need to drive as much volume as possible to our on-site...

Oct 2020
 Helpful

 or  to see details.

Director

Other Observations

We interviewed a few different people, and Sound Physicians hired one of the individuals we spoke...

Oct 2020
 Helpful

 or  to see details.

Manager

Project Results

I have used several different vendors before. The reason I switched to Sound Physicians was that...

Oct 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

I can't say enough about our physician advisor. The person can do real-time group education with our...

Oct 2020
 Helpful

 or  to see details.

Manager

Project Results

The vendor's on-site services continued during COVID-19 for the short time that we closed things...

Oct 2020
 Helpful

 or  to see details.

Director

Future Outlook

Sound Physicians is very collaborative. They are a new vendor, and their platform isn't as developed...

Oct 2020
 Helpful

 or  to see details.

Physician

People and Knowledge

The staff from Sound Physicians is very receptive and responsive, especially the particular doctor...

Oct 2020
 Helpful

 or  to see details.

Physician

Tools and Methodology

Sound Physicians always gives me good data and monthly reports. We have follow-up meetings when I...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Sound Physicians responds quickly. If I wanted to set up a peer-to-peer review, the vendor might...

Oct 2020
 Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

My financial advisor picked different companies, and we interviewed all of them and liked all of...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

I wish that Sound Physicians were involved in other parts of our organization. I don't have any...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

We have been using the vendor's services more since COVID-19 began. We have a couple of physicians...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

I would give Sound Physicians’ staff members the highest score, and I don’t usually do that. They...

Oct 2020
 Helpful

 or  to see details.

Director

ROI and Cost

Sound Physicians provides a lot of services that they don’t charge for. They usually prompt us about...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Sound Physicians really knows what they are doing. Our arrangement with them basically makes them a...

Oct 2020
 Helpful

 or  to see details.

Physician

Tools and Methodology

Sound Physicians has been very good to work with. I interact with them on a regular basis, and they...

Oct 2020
 Helpful

 or  to see details.

Physician

Tools and Methodology

Sound Physicians does provide us with some education. Their determination statuses are very helpful...

Oct 2020
 Helpful

 or  to see details.

Manager

Other Observations

Sound Physicians consistently meets expectations. I don’t know whether they exceed them though. I...

Oct 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

We really like one individual from Sound Physicians that we work with. I have been really blunt with...

Oct 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

I don’t really have a lot of executive involvement with Sound Physicians. They are pretty good about...

Oct 2020
 Helpful

 or  to see details.

Manager

Relationship

We have a very personal relationship with Sound Physicians. With or without COVID-19, their people...

Oct 2020
 Helpful

 or  to see details.

Director

Other Observations

We use someone for utilization review when we are reviewing cases for admission or continued stay....

Oct 2020
 Helpful

 or  to see details.

Director

Future Outlook

I would like to see the vendor do individual work with the staff. The Sound Physicians reviews that...

Oct 2020
 Helpful

 or  to see details.

Director

Project Results

The vendor has educational support. They have monthly meetings, and they have up-to-date information...

Oct 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

The follow-up from my support team is low. I don't really know how to rate the overall quality of...

Oct 2020
 Helpful

 or  to see details.

Manager

ROI and Cost

I think the vendor avoids nickel and diming. What I pay monthly is pretty consistent.

Oct 2020
 Helpful

 or  to see details.

Manager

Other Observations

It is hard to rate the consultants. I would give my on-site person the highest score. The remote...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

Sound Physicians provides services for our physician advisors to help educate them about how to be...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

The vendor is good with the reviews. We get our reviews back on time. The vendor has a turnaround...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

I don’t think our staff members are engaging the vendor as much as we need them to. Our staff...

Oct 2020
 Helpful

 or  to see details.

Nurse

Project Results

Our account liaison for Sound Physicians is really exceptional to work with when it comes to...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

I would like more information regarding what needs inpatient criteria versus observation criteria....

Oct 2020
 Helpful

 or  to see details.

Director

ROI and Cost

The vendor avoids nickel-and-diming us. They told us that once we have referred a patient to them,...

Oct 2020
 Helpful

 or  to see details.

Director

Tools and Methodology

The services that the vendor provides to us directly exceed our expectations, but the support that...

Oct 2020
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​