Sound Physicians Physician Advisory Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship
If we are never going to have our own physician advisory services, then we will absolutely work with...
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Value
Sound Physicians is expensive, but the contracting is clear in terms of what is charged and what is...
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Relationship, Services
Sound Physicians consistently meets my expectations and is responsive. When a care coordinator...
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Relationship
The executive level at Sound Physicians is excellent. When I had concerns, one of the people at the...
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Relationship, Relationship
It is generally been pretty easy to get the firm when we need them. We had a change in account...
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Relationship, Relationship
Sound Physicians does a fine job with what we want them to do. I don't know whether they do anything...
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Value, Value
Our pricing is great. I love our pricing. We have very competitive pricing with Sound Physicians...
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Services, Services
Sound Physicians does a good job of getting cases overturned for us. We like that it is easy to...
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Operations
The firm’s turnaround time does not always exceed our expectations or meet our expectations. But...
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Value, Value
When we initially hired Sound Physicians, if they touched a case, they followed it all the way...
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Services
In some areas, I feel like Sound Physicians exceeds our expectations, and in some other areas, they...
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Relationship, Relationship
The staff from Sound Physicians is involved if we have questions or concerns, and there is always...
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Operations, Value
If it were up to me, I would utilize Sound Physicians in a different way. For instance, I would...
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Relationship, Services
Sound Physicians benefits us by having people who are experienced and focused on the appeals process...
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Operations, Operations, Value, Value
We do not get a lot of education from Sound Physicians. I have even asked them for education I can...
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Relationship, Relationship, Operations, Operations
We used to have a good physician from Sound Physicians. They would go to meetings, do one-on-one...
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Relationship, Relationship
I have gone through many account managers at Sound Physicians, and they keep changing them. My...
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Value, Value
The firm charges for everything and increases the cost. I ask why the prices go up, and the firm...
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Relationship, Relationship, Services, Services
Our physician advisor is good at what they do. They are good at giving determinations. They are good...
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Loyalty, Loyalty
I switched to Sound Physicians because they were the only firm that offered an on-site physician...
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Services, Services
Sound Physicians doesn’t exceed expectations. They used to give us reports and summaries for the...
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Relationship, Relationship, Operations, Operations
Everything depends on the physician advisor, such as how well they provide explanations,...
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Relationship, Relationship
The service is not tailored to us specifically, but Sound Physicians is meeting our needs. The...
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Relationship, Relationship
Sound Physicians is very good at executive involvement. If I ever have a question, I get a response....
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Relationship, Relationship, Services, Services
After hours and on weekends, I expect case reviews to take longer. Unfortunately, those are the...
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Relationship, Relationship, Relationship, Services, Services, Services
What is really nice about Sound Physicians is they are available 24/7. When our on-site physician...
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Value, Value, Value
If Sound Physicians reviews a case initially but we need them to review it again for whatever...
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Services, Services, Services
One challenge that we have with Sound Physicians is the review process is not always consistent....
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Relationship, Relationship, Relationship
Recently, there has been a change in who our liaison is at Sound Physicians, and we haven't heard...
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Relationship, Relationship, Relationship
The people from Sound Physicians are very good. We have a lot of difficult problems to solve. I...
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Operations, Operations, Operations
Sound Physicians has done a great job for us. They do an excellent job of training their physician...
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Value, Value, Value
Sound Physicians’ charges are significant. They are all inclusive, but the firm definitely bills us...
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Relationship, Relationship, Relationship, Services, Services, Services
Our physician advisor from Sound Physicians is very good and usually gets the reviews done. When our...
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