Sound Physicians Physician Advisory Services Commentary
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Mollie Hunt
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User Commentary

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Director

Relationship, Services

For case reviews, we see a turnaround within an hour or so. We have never really had an issue with...

May 2024
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Director

Relationship, Services

For the firm’s accuracy of determinations, we look at the letters that they upload and utilize that...

May 2024
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Director

Relationship

Whenever I have our regular touch base with my Sound Physicians representative, they are pretty good...

May 2024
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Director

Relationship, Operations, Services

Sound Physicians seem to be knowledgeable about regulations regarding hospitalization and patient...

May 2024
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Director

Loyalty, Relationship

If we are never going to have our own physician advisory services, then we will absolutely work with...

Mar 2024
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Director

Value

Sound Physicians is expensive, but the contracting is clear in terms of what is charged and what is...

Mar 2024
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Director

Relationship, Services

Sound Physicians consistently meets my expectations and is responsive. When a care coordinator...

Mar 2024
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Director

Relationship

The executive level at Sound Physicians is excellent. When I had concerns, one of the people at the...

Mar 2024
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Director

Relationship, Relationship

It is generally been pretty easy to get the firm when we need them. We had a change in account...

Dec 2023
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Director

Relationship, Relationship

Sound Physicians does a fine job with what we want them to do. I don't know whether they do anything...

Dec 2023
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Director

Value, Value

Our pricing is great. I love our pricing. We have very competitive pricing with Sound Physicians...

Dec 2023
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Director

Services, Services

Sound Physicians does a good job of getting cases overturned for us. We like that it is easy to...

Dec 2023
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Director

Operations

The firm’s turnaround time does not always exceed our expectations or meet our expectations. But...

Dec 2023
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Manager

Value, Value

When we initially hired Sound Physicians, if they touched a case, they followed it all the way...

Dec 2023
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Manager

Services

In some areas, I feel like Sound Physicians exceeds our expectations, and in some other areas, they...

Dec 2023
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Manager

Relationship, Relationship

The staff from Sound Physicians is involved if we have questions or concerns, and there is always...

Dec 2023
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Manager

Operations, Value

If it were up to me, I would utilize Sound Physicians in a different way. For instance, I would...

Dec 2023
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Manager

Relationship, Services

Sound Physicians benefits us by having people who are experienced and focused on the appeals process...

Dec 2023
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Director

Operations, Operations, Value, Value

We do not get a lot of education from Sound Physicians. I have even asked them for education I can...

Nov 2023
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Director

Relationship, Relationship, Operations, Operations

We used to have a good physician from Sound Physicians. They would go to meetings, do one-on-one...

Nov 2023
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Director

Relationship, Relationship

I have gone through many account managers at Sound Physicians, and they keep changing them. My...

Nov 2023
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Director

Value, Value

The firm charges for everything and increases the cost. I ask why the prices go up, and the firm...

Nov 2023
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Director

Relationship, Relationship, Services, Services

Our physician advisor is good at what they do. They are good at giving determinations. They are good...

Nov 2023
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Director

Loyalty, Loyalty

I switched to Sound Physicians because they were the only firm that offered an on-site physician...

Nov 2023
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Manager

Services, Services

Sound Physicians doesn’t exceed expectations. They used to give us reports and summaries for the...

Nov 2023
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Manager

Relationship, Relationship, Operations, Operations

Everything depends on the physician advisor, such as how well they provide explanations,...

Nov 2023
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Manager

Relationship, Relationship

The service is not tailored to us specifically, but Sound Physicians is meeting our needs. The...

Nov 2023
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Manager

Relationship, Relationship

Sound Physicians is very good at executive involvement. If I ever have a question, I get a response....

Nov 2023
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Manager

Relationship, Relationship, Services, Services

After hours and on weekends, I expect case reviews to take longer. Unfortunately, those are the...

Nov 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

What is really nice about Sound Physicians is they are available 24/7. When our on-site physician...

Sep 2023
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Director

Value, Value, Value

If Sound Physicians reviews a case initially but we need them to review it again for whatever...

Sep 2023
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Director

Services, Services, Services

One challenge that we have with Sound Physicians is the review process is not always consistent....

Sep 2023
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Director

Relationship, Relationship, Relationship

Recently, there has been a change in who our liaison is at Sound Physicians, and we haven't heard...

Sep 2023
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CMO

Relationship, Relationship, Relationship

The people from Sound Physicians are very good. We have a lot of difficult problems to solve. I...

Aug 2023
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CMO

Operations, Operations, Operations

Sound Physicians has done a great job for us. They do an excellent job of training their physician...

Aug 2023
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CMO

Value, Value, Value

Sound Physicians’ charges are significant. They are all inclusive, but the firm definitely bills us...

Aug 2023
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CMO

Relationship, Relationship, Relationship, Services, Services, Services

Our physician advisor from Sound Physicians is very good and usually gets the reviews done. When our...

Aug 2023
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