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Sound Physicians Physician Advisory Services Comments
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KLAS Research Director - Boyd Stewart
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Boyd Stewart

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boyd.stewart@klasresearch.com

801-404-5435

 
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User Commentary

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Manager

We are in the process of evaluating Sound Physicians' service at this point, but in the short term,...

Jul 2021
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Manager

We have contracted with Sound Physicians to do a per-case review. They do charge us if they do...

Jul 2021
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Manager

Sound Physicians' portal has had multiple glitches recently in terms of accessibility. There have...

Jul 2021
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Manager

I don’t see a lot of executive involvement from Sound Physicians. I don’t really need any other...

Jul 2021
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VP/Other Executive

Sound Physicians is very easy to work with. They help us do a lot of education with our people. They...

Mar 2021
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VP/Other Executive

We have a great working relationship with Sound Physicians. They work very closely with the hospital...

Mar 2021
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VP/Other Executive

Sound Physicians definitely meets our expectations, but I can't say that the firm consistently...

Mar 2021
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VP/Other Executive

One thing we are working on improving is having a good handoff between hospitalists when rotations...

Mar 2021
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Director

Sound Physicians doesn't always have the conversations that they need to teach and train their...

Dec 2020
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Director

I don't know who the vendor's physicians are and I don't know how to reach them. I wasn't involved...

Dec 2020
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Manager

I submit reviews to Sound Physicians regularly, and they have done really well. They have been very...

Dec 2020
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Manager

If anything, Sound Physicians could improve the turnaround time. When I submit a request, it...

Dec 2020
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Manager

Sound Physicians helps us ensure that we have our patients in the correct status in terms of...

Dec 2020
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Manager

There have been a couple of times when Sound Physicians has reached out to me directly on a case...

Dec 2020
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Director

I would say Sound Physicians avoids charging for every little thing. I feel like they just charge...

Oct 2020
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Director

I feel like Sound Physicians' turnaround time is fairly quick whenever we submit referrals to them...

Oct 2020
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Director

I don’t really have any specific data in front of me, but I know that I have heard of a couple of...

Oct 2020
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Director

The representative I have from Sound Physicians gets back with me in a very timely manner.

Oct 2020
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Director

I like the data that Sound Physicians puts together to present to us. I use that data for...

Oct 2020
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VP/Other Executive

There are some limitations to Sound Physicians in that there isn't ownership of the work. The...

Oct 2020
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VP/Other Executive

There is some real strength in having outsourced services. It allows us not to have to worry about...

Oct 2020
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VP/Other Executive

I want others to be very careful with their contract and the quality measures and goals that they...

Oct 2020
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(0)
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Director

I have high expectations. I have high expectations of Sound Physicians, and they always meet those...

Oct 2020
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(0)
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Director

Some providers have a higher quality than others do. When I read some of their reviews, they are not...

Oct 2020
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(0)
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Director

Our account manager from Sound Physicians is very responsive to anything and everything that I reach...

Oct 2020
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(0)
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Director

I would say that Sound Physicians is always looking for the next level of iteration of their...

Oct 2020
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Manager

I couldn't ask for a better group of folks to work with. Sound Physicians is great in terms of their...

Oct 2020
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(0)
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Manager

Sound Physicians offers an on-site physician advisor, and we didn't have that before. We are now in...

Oct 2020
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(0)
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Manager

Hospital volumes dropped for a few months during COVID-19, and Sound Physicians was very willing to...

Oct 2020
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(0)
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Manager

We have only been with Sound Physicians for a short time, but I can say every month that they have...

Oct 2020
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(0)
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Manager

Our representative is wonderful to work with. I couldn't imagine a better service manager.

Oct 2020
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(0)
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VP/Other Executive

Sound Physicians' service is good, but their management people are not the top executives.

Oct 2020
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(0)
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VP/Other Executive

Sound Physicians has a group of physicians that review records. But Sound Physicians is not always...

Oct 2020
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(0)
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Director

The only thing that Sound Physicians is missing in their strategic abilities is compliance and...

Oct 2020
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(0)
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Director

Sound Physicians executed on what they promised. On the national level, they have made changes that...

Oct 2020
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(0)
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Director

I am not as involved with the executives now as I was during the implementation. But during the...

Oct 2020
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(0)
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Director

Sound Physicians doesn't have a presence at conferences for the American Case Management...

Oct 2020
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(0)
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Nurse

I would give the vendor the highest rating for the quality of their staff. Sound Physicians has...

Oct 2020
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(0)
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Nurse

The vendor executives are very involved. They are very quick to respond.

Oct 2020
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Nurse

I would really like more education for our physicians. I don't know whether that would cost extra. I...

Oct 2020
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Nurse

Overall, I am very satisfied with the vendor. Sound Physicians has really improved over the years...

Oct 2020
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(0)
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Manager

I haven't had any issues with the firm when I have had anything to send to them related to COVID-19....

Oct 2020
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(0)
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Manager

Sound Physicians can just keep up the good work. They seem to always be one step ahead and improving...

Oct 2020
||
(0)
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Director

Things with Sound Physicians have gone pretty well. We chose them because we wanted to partner with...

Oct 2020
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(0)
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Director

Overall, Sound Physicians is great. Things are pretty structured in terms of how requests are...

Oct 2020
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(0)
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Director

Sound Physicians does a pretty good job, but the on-site implementation could be more robust. I...

Oct 2020
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(0)
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Director

Sound Physicians has some good training resources to draw on since they are a larger company. Their...

Oct 2020
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(0)
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Director

We have targets in our agreement around certain things. We go through our targets in our meetings to...

Oct 2020
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(0)
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Director

With COVID-19, Sound Physicians hasn't missed a beat. For a while, the advisor worked from home, but...

Oct 2020
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(0)
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Director

We aren't nickel-and-dimed at all. Our contract is structured so that the physician costs are...

Oct 2020
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(0)
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Director

Sound Physicians has been very good. We need to drive as much volume as possible to our on-site...

Oct 2020
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(0)
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Director

We interviewed a few different people, and Sound Physicians hired one of the individuals we spoke...

Oct 2020
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(0)
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Manager

I have used several different vendors before. The reason I switched to Sound Physicians was that...

Oct 2020
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(0)
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Manager

I can't say enough about our physician advisor. The person can do real-time group education with our...

Oct 2020
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(0)
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Manager

The vendor's on-site services continued during COVID-19 for the short time that we closed things...

Oct 2020
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(0)
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Director

Sound Physicians is very collaborative. They are a new vendor, and their platform isn't as developed...

Oct 2020
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(0)
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Physician

The staff from Sound Physicians is very receptive and responsive, especially the particular doctor...

Oct 2020
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(0)
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Physician

Sound Physicians always gives me good data and monthly reports. We have follow-up meetings when I...

Oct 2020
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(0)
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Director

Sound Physicians responds quickly. If I wanted to set up a peer-to-peer review, the vendor might...

Oct 2020
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(0)
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Director

My financial advisor picked different companies, and we interviewed all of them and liked all of...

Oct 2020
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(0)
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Director

I wish that Sound Physicians were involved in other parts of our organization. I don't have any...

Oct 2020
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(0)
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Director

We have been using the vendor's services more since COVID-19 began. We have a couple of physicians...

Oct 2020
||
(0)
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Director

I would give Sound Physicians’ staff members the highest score, and I don’t usually do that. They...

Oct 2020
||
(0)
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Director

Sound Physicians provides a lot of services that they don’t charge for. They usually prompt us about...

Oct 2020
||
(0)
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Director

Sound Physicians really knows what they are doing. Our arrangement with them basically makes them a...

Oct 2020
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(0)
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Physician

Sound Physicians has been very good to work with. I interact with them on a regular basis, and they...

Oct 2020
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(0)
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Physician

Sound Physicians does provide us with some education. Their determination statuses are very helpful...

Oct 2020
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(0)
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Manager

Sound Physicians consistently meets expectations. I don’t know whether they exceed them though. I...

Oct 2020
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(0)
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Manager

We really like one individual from Sound Physicians that we work with. I have been really blunt with...

Oct 2020
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(0)
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Manager

I don’t really have a lot of executive involvement with Sound Physicians. They are pretty good about...

Oct 2020
||
(0)
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Manager

We have a very personal relationship with Sound Physicians. With or without COVID-19, their people...

Oct 2020
||
(0)
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 or  to see details.

Director

We use someone for utilization review when we are reviewing cases for admission or continued stay....

Oct 2020
||
(0)
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Director

I would like to see the vendor do individual work with the staff. The Sound Physicians reviews that...

Oct 2020
||
(0)
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Director

The vendor has educational support. They have monthly meetings, and they have up-to-date information...

Oct 2020
||
(0)
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 or  to see details.

Manager

The follow-up from my support team is low. I don't really know how to rate the overall quality of...

Oct 2020
||
(0)
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 or  to see details.

Manager

I think the vendor avoids nickel and diming. What I pay monthly is pretty consistent.

Oct 2020
||
(0)
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 or  to see details.

Manager

It is hard to rate the consultants. I would give my on-site person the highest score. The remote...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sound Physicians provides services for our physician advisors to help educate them about how to be...

Oct 2020
||
(0)
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 or  to see details.

Director

The vendor is good with the reviews. We get our reviews back on time. The vendor has a turnaround...

Oct 2020
||
(0)
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 or  to see details.

Director

I don’t think our staff members are engaging the vendor as much as we need them to. Our staff...

Oct 2020
||
(0)
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Nurse

Our account liaison for Sound Physicians is really exceptional to work with when it comes to...

Oct 2020
||
(0)
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Director

I would like more information regarding what needs inpatient criteria versus observation criteria....

Oct 2020
||
(0)
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 or  to see details.

Director

The vendor avoids nickel-and-diming us. They told us that once we have referred a patient to them,...

Oct 2020
||
(0)
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 or  to see details.

Director

The services that the vendor provides to us directly exceed our expectations, but the support that...

Oct 2020
||
(0)
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