Sound Physicians Physician Advisory Services Comments

 

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User Commentary

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Director

ROI and Cost

I would say Sound Physicians avoids charging for every little thing. I feel like they just charge...

Oct 2020
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Director

Project Results

I feel like Sound Physicians' turnaround time is fairly quick whenever we submit referrals to them...

Oct 2020
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Director

Project Results

I don’t really have any specific data in front of me, but I know that I have heard of a couple of...

Oct 2020
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Director

People and Knowledge

The representative I have from Sound Physicians gets back with me in a very timely manner.

Oct 2020
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Director

Tools and Methodology

I like the data that Sound Physicians puts together to present to us. I use that data for...

Oct 2020
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VP/Other Executive

People and Knowledge

There are some limitations to Sound Physicians in that there isn't ownership of the work. The...

Oct 2020
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VP/Other Executive

People and Knowledge

There is some real strength in having outsourced services. It allows us not to have to worry about...

Oct 2020
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VP/Other Executive

Lessons Learned

I want others to be very careful with their contract and the quality measures and goals that they...

Oct 2020
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Director

Project Results

I have high expectations. I have high expectations of Sound Physicians, and they always meet those...

Oct 2020
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Director

Project Results

Some providers have a higher quality than others do. When I read some of their reviews, they are not...

Oct 2020
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Director

People and Knowledge

Our account manager from Sound Physicians is very responsive to anything and everything that I reach...

Oct 2020
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Director

Relationship

I would say that Sound Physicians is always looking for the next level of iteration of their...

Oct 2020
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Manager

Relationship

I couldn't ask for a better group of folks to work with. Sound Physicians is great in terms of their...

Oct 2020
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Manager

Project Results

Sound Physicians offers an on-site physician advisor, and we didn't have that before. We are now in...

Oct 2020
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Manager

Relationship

Hospital volumes dropped for a few months during COVID-19, and Sound Physicians was very willing to...

Oct 2020
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Manager

Project Results

We have only been with Sound Physicians for a short time, but I can say every month that they have...

Oct 2020
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Manager

People and Knowledge

Our representative is wonderful to work with. I couldn't imagine a better service manager.

Oct 2020
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VP/Other Executive

Relationship

Sound Physicians' service is good, but their management people are not the top executives.

Oct 2020
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VP/Other Executive

Tools and Methodology

Sound Physicians has a group of physicians that review records. But Sound Physicians is not always...

Oct 2020
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Director

Tools and Methodology

The only thing that Sound Physicians is missing in their strategic abilities is compliance and...

Oct 2020
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Director

Relationship

Sound Physicians executed on what they promised. On the national level, they have made changes that...

Oct 2020
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Director

Relationship

I am not as involved with the executives now as I was during the implementation. But during the...

Oct 2020
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Director

Other Observations

Sound Physicians doesn't have a presence at conferences for the American Case Management...

Oct 2020
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Nurse

People and Knowledge

I would give the vendor the highest rating for the quality of their staff. Sound Physicians has...

Oct 2020
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Nurse

Relationship

The vendor executives are very involved. They are very quick to respond.

Oct 2020
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Nurse

Tools and Methodology

I would really like more education for our physicians. I don't know whether that would cost extra. I...

Oct 2020
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Nurse

Tools and Methodology

Overall, I am very satisfied with the vendor. Sound Physicians has really improved over the years...

Oct 2020
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Manager

People and Knowledge

I haven't had any issues with the firm when I have had anything to send to them related to COVID-19....

Oct 2020
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Manager

People and Knowledge

Sound Physicians can just keep up the good work. They seem to always be one step ahead and improving...

Oct 2020
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Director

Relationship

Things with Sound Physicians have gone pretty well. We chose them because we wanted to partner with...

Oct 2020
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Director

Tools and Methodology

Overall, Sound Physicians is great. Things are pretty structured in terms of how requests are...

Oct 2020
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Director

Tools and Methodology

Sound Physicians does a pretty good job, but the on-site implementation could be more robust. I...

Oct 2020
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Director

Tools and Methodology

Sound Physicians has some good training resources to draw on since they are a larger company. Their...

Oct 2020
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Director

Project Results

We have targets in our agreement around certain things. We go through our targets in our meetings to...

Oct 2020
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Director

Relationship

With COVID-19, Sound Physicians hasn't missed a beat. For a while, the advisor worked from home, but...

Oct 2020
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Director

ROI and Cost

We aren't nickel-and-dimed at all. Our contract is structured so that the physician costs are...

Oct 2020
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Director

People and Knowledge

Sound Physicians has been very good. We need to drive as much volume as possible to our on-site...

Oct 2020
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Director

Other Observations

We interviewed a few different people, and Sound Physicians hired one of the individuals we spoke...

Oct 2020
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Manager

Project Results

I have used several different vendors before. The reason I switched to Sound Physicians was that...

Oct 2020
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Manager

People and Knowledge

I can't say enough about our physician advisor. The person can do real-time group education with our...

Oct 2020
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Manager

Project Results

The vendor's on-site services continued during COVID-19 for the short time that we closed things...

Oct 2020
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Director

Future Outlook

Sound Physicians is very collaborative. They are a new vendor, and their platform isn't as developed...

Oct 2020
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Physician

People and Knowledge

The staff from Sound Physicians is very receptive and responsive, especially the particular doctor...

Oct 2020
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Physician

Tools and Methodology

Sound Physicians always gives me good data and monthly reports. We have follow-up meetings when I...

Oct 2020
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Director

Tools and Methodology

Sound Physicians responds quickly. If I wanted to set up a peer-to-peer review, the vendor might...

Oct 2020
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Director

Win/Loss - Why they were selected (by current clients)

My financial advisor picked different companies, and we interviewed all of them and liked all of...

Oct 2020
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Director

Project Results

I wish that Sound Physicians were involved in other parts of our organization. I don't have any...

Oct 2020
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Director

Project Results

We have been using the vendor's services more since COVID-19 began. We have a couple of physicians...

Oct 2020
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Director

Project Results

I would give Sound Physicians’ staff members the highest score, and I don’t usually do that. They...

Oct 2020
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Director

ROI and Cost

Sound Physicians provides a lot of services that they don’t charge for. They usually prompt us about...

Oct 2020
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Director

Tools and Methodology

Sound Physicians really knows what they are doing. Our arrangement with them basically makes them a...

Oct 2020
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Physician

Tools and Methodology

Sound Physicians has been very good to work with. I interact with them on a regular basis, and they...

Oct 2020
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Physician

Tools and Methodology

Sound Physicians does provide us with some education. Their determination statuses are very helpful...

Oct 2020
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Manager

Other Observations

Sound Physicians consistently meets expectations. I don’t know whether they exceed them though. I...

Oct 2020
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Manager

People and Knowledge

We really like one individual from Sound Physicians that we work with. I have been really blunt with...

Oct 2020
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Manager

Tools and Methodology

I don’t really have a lot of executive involvement with Sound Physicians. They are pretty good about...

Oct 2020
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Manager

Relationship

We have a very personal relationship with Sound Physicians. With or without COVID-19, their people...

Oct 2020
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Director

Other Observations

We use someone for utilization review when we are reviewing cases for admission or continued stay....

Oct 2020
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Director

Future Outlook

I would like to see the vendor do individual work with the staff. The Sound Physicians reviews that...

Oct 2020
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Director

Project Results

The vendor has educational support. They have monthly meetings, and they have up-to-date information...

Oct 2020
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Manager

People and Knowledge

The follow-up from my support team is low. I don't really know how to rate the overall quality of...

Oct 2020
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Manager

ROI and Cost

I think the vendor avoids nickel and diming. What I pay monthly is pretty consistent.

Oct 2020
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Manager

Other Observations

It is hard to rate the consultants. I would give my on-site person the highest score. The remote...

Oct 2020
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Director

Tools and Methodology

Sound Physicians provides services for our physician advisors to help educate them about how to be...

Oct 2020
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Director

Tools and Methodology

The vendor is good with the reviews. We get our reviews back on time. The vendor has a turnaround...

Oct 2020
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Director

Relationship

I don’t think our staff members are engaging the vendor as much as we need them to. Our staff...

Oct 2020
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Nurse

Project Results

Our account liaison for Sound Physicians is really exceptional to work with when it comes to...

Oct 2020
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Director

Tools and Methodology

I would like more information regarding what needs inpatient criteria versus observation criteria....

Oct 2020
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Director

ROI and Cost

The vendor avoids nickel-and-diming us. They told us that once we have referred a patient to them,...

Oct 2020
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Director

Tools and Methodology

The services that the vendor provides to us directly exceed our expectations, but the support that...

Oct 2020
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