Sound Physicians Physician Advisory Services
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Director

Relationship

We have a few physicians in our organization that are from Sound Physicians, but a few other...

Nov 2022
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Director

Project Results

We have been very happy with the services that Sound Physicians has provided. The firm's biggest...

Nov 2022
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Director

Relationship

Sometimes things happen on Sound Physicians' leadership level, and then we seem to get information...

Nov 2022
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Director

Tools and Methodology

Sound Physicians has been very easy to work with, and the online portal we have used for submitting...

Nov 2022
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Director

People and Knowledge

The physician advisors from Sound Physicians are extremely skilled, and the things they do are not...

Nov 2022
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Director

People and Knowledge

Sound Physicians offers support for remote services when the on-site advisors are not available. We...

Nov 2022
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Director

Lessons Learned

It seems like our people from Sound Physicians are changing a lot. I understand why, but we feel...

Nov 2022
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Director

People and Knowledge

Things have been going well with Sound Physicians. We had to rethink a lot of the ways that we were...

Nov 2022
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Director

Tools and Methodology

I have concerns about the lack of overturning on the back end. Sound Physicians started doing their...

Nov 2022
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Manager

Project Results

When we first started working with Sound Physicians, we just wanted a few physician advisors so that...

Nov 2022
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Manager

People and Knowledge

We get immediate responses. If we contact our representative or the tech support people, they...

Nov 2022
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Manager

Tools and Methodology

The firm makes the process to enter information very easy. Their response times are very fast and...

Nov 2022
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Manager

People and Knowledge

Sometimes a physician from Sound Physicians will actually call us to give some feedback on a case....

Nov 2022
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Manager

Tools and Methodology

We like how Sound Physicians does their appeal letters. They seem to follow up with payers pretty...

Nov 2022
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Manager

Relationship

We are very collaborative with Sound Physicians, but we sometimes feel like they take all the...

Nov 2022
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Manager

Tools and Methodology

The most recent reports from Sound Physicians are a little confusing for us. Everything is very data...

Nov 2022
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Manager

Tools and Methodology

The firm is reasonably priced. I would probably recommend them; I get good service from them. The...

Oct 2022
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Director

Project Results

We have stayed with Sound Physicians because the service level has been high. The firm has been...

Sep 2022
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Director

Relationship

The firm has been making changes, but they haven’t given us any transition plans. One person has...

Sep 2022
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Director

ROI and Cost

We actively looked at companies within the last year to see whether another firm could better...

Sep 2022
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Director

Project Results

Sound Physicians’ response times are good. They turn cases around in a reasonable time frame. The...

Sep 2022
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Director

Relationship

All of Sound Physicians' competitors provide a very similar service but go about things differently....

Sep 2022
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Director

Relationship

Early on, Sound Physicians had a smaller, more dedicated team responding to our requests for...

Jul 2022
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Director

Lessons Learned

The firm doesn't reach out to us to do check-ins. We haven't had executive involvement, but on rare...

Jul 2022
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Director

Relationship

I have my nose out of joint with Sound Physicians. We met with our representative and learned that...

Jul 2022
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Director

People and Knowledge

We have had a couple of the vendor’s physicians that have just done outstanding work for us. One of...

Jul 2022
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Director

Project Results

The firm was available to us at a good rate price. They are also more timely than a previous firm we...

Jun 2022
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Director

Tools and Methodology

The firm’s reporting tools have been developed in detail to provide more feedback as far as graphs...

Jun 2022
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Director

Relationship

The firm could provide more education to staff and physician representatives. That is our primary...

Jun 2022
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Director

Tools and Methodology

The firm is very timely in their responses when we have requests. They do a good job with the things...

Apr 2022
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Director

Relationship

We don't have to have a strong partnership with the vendor. We just have to get a contract when we...

Apr 2022
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Manager

Tools and Methodology

I have used other advisory companies in the past, and comparing Sound Physicians to others, the...

Dec 2021
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Manager

ROI and Cost

Sound Physicians has taken things one step further before to reach out and to try to resolve issues...

Dec 2021
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Manager

Other Observations

Initially, my account manager was a lot more hands on and a lot more interactive with me. Because of...

Dec 2021
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Manager

People and Knowledge

It is hard to change contacts from Sound Physicians when we really love and connect with someone....

Dec 2021
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Manager

People and Knowledge

The biggest thing that we needed from Sound Physicians was work in an area that we are really...

Dec 2021
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Manager

Tools and Methodology

I would tell others that Sound Physicians’ remote services are great. Their people are on in the...

Dec 2021
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Director

Tools and Methodology

Sound Physicians is very receptive to feedback. If we are struggling with an issue, they are willing...

Dec 2021
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Director

Tools and Methodology

It takes a while for us to get reports back, and the reports change frequently. My teams get into a...

Dec 2021
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Director

Relationship

We have had physician advisors from Sound Physicians for years, and they have been amazing. They are...

Dec 2021
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Director

Relationship

Sound Physicians does everything we ask, whether it be around readmissions, length of stay,...

Dec 2021
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Director

Relationship

The only area of improvement for Sound Physicians would be around the longevity of their physician...

Dec 2021
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