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The firm is very timely in their responses when we have requests. They do a good job with the things...
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We don't have to have a strong partnership with the vendor. We just have to get a contract when we...
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I have used other advisory companies in the past, and comparing Sound Physicians to others, the...
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Sound Physicians has taken things one step further before to reach out and to try to resolve issues...
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Initially, my account manager was a lot more hands on and a lot more interactive with me. Because of...
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It is hard to change contacts from Sound Physicians when we really love and connect with someone....
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The biggest thing that we needed from Sound Physicians was work in an area that we are really...
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I would tell others that Sound Physicians’ remote services are great. Their people are on in the...
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Sound Physicians is very receptive to feedback. If we are struggling with an issue, they are willing...
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It takes a while for us to get reports back, and the reports change frequently. My teams get into a...
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We have had physician advisors from Sound Physicians for years, and they have been amazing. They are...
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Sound Physicians does everything we ask, whether it be around readmissions, length of stay,...
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The only area of improvement for Sound Physicians would be around the longevity of their physician...
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Our representative from the firm always listens and is attentive. We have some physicians who have...
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The firm is very quick to respond whenever we have an issue or problem where we feel like things...
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The firm has been really excellent. We have a lot of confidence in the service they are providing....
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I would absolutely buy the firm's services again without a doubt. The only thing we would do...
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When we were first looking at the firm, the firm’s leadership was involved, but we have not had to...
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We look at our data and outcomes together with the firm to see what we could do differently. There...
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The cost of the firm is pretty cut and dry. We send the firm a chart, and there is a base fee. The...
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Our venture with Sound Physicians has been wonderful. We have been very pleased with them. The...
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When COVID-19 hit, a lot of folks had to downsize. The fact that Sound Physicians had to do that is...
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Sound Physicians helps us make sure patients have the correct status with all the changes insurance...
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Sound Physicians is great to work with. They are very knowledgeable when we have questions, and they...
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I have consistently asked the firm to provide some guidance around some things they don't do but...
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The firm should have more educational opportunities on presentations, legal issues, and payer trends...
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I like that the firm is quick to respond when I have a concern. If we are not happy with someone's...
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This year has been really good with Sound Physicians. I have always been satisfied with them. I like...
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Sound Physicians’ turnaround time is really good. Things usually take less than a couple of hours....
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Sound Physicians’ website is very easy to use, and they update it periodically. It is very...
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If a case gets canceled, whether by us or Sound Physicians, I would like that case number to stay in...
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My representative meets with us on an ongoing basis to go over data for the previous month on the...
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We have found that the turnaround time is a little longer than what is outlined in our contract.
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The vendor is agreeing with our status more than they have in the past. That is good because it...
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Sound Physicians is always updating their software and evaluating their services to see whether they...
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The Sound Physicians executives are highly accessible, and they are very involved with our cases. We...
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We are in the process of evaluating Sound Physicians' service at this point, but in the short term,...
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We have contracted with Sound Physicians to do a per-case review. They do charge us if they do...
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Sound Physicians' portal has had multiple glitches recently in terms of accessibility. There have...
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I don’t see a lot of executive involvement from Sound Physicians. I don’t really need any other...
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