Axiom Enterprise Planning (Budgeting & Financial Planning) Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
Relationship, Product
Generally, I'm very happy with Axiom Enterprise Planning. I've been very pleased with Syntellis,...
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Operations
Syntellis has been very easy to work with, and we’ve recently purchased the contract management...
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Relationship
Most recently, in the last six months or so, I've been a little disappointed in Syntellis’s customer...
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Operations
Our implementation was really good. Syntellis has a train-the-trainer approach. I think people who...
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Operations
We were really able to take a physician-by-physician approach with Axiom Enterprise Planning when we...
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Product
I try to make the budgeting process better every year, but when it comes to Axiom Enterprise...
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Product
If there are little things that we've needed, I've tweaked and adjusted things to accommodate them....
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Relationship
I don't have to reach out very often, but when I do, the vendor's support people respond pretty...
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Product
We have a shift management report, and managers have to enter data into it every day. At the end of...
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Loyalty, Operations, Product
The budget process that we built in Axiom Enterprise Planning is very successful and helpful....
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Relationship
I meet regularly with a Strata Decision Technology representative, but they don't really know Axiom...
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Product
With Axiom Enterprise Planning, the reporting capabilities are worth their weight in gold. There are...
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Loyalty, Product
The reason I've been using Axiom Enterprise Planning for so long is that it's Excel based. It's...
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Loyalty, Product
It's not Axiom Enterprise Planning itself that I have an issue with. I've been using the solution...
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Product
Every chance I get, I tell Syntellis that before they migrate customers to a unified platform, they...
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Operations, Product
On the upgrade side, Syntellis has separated platform upgrades from software upgrades. The platform...
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Relationship
There are several aspects of how Syntellis is managing and supporting the system today that I don't...
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Relationship
The more customers that join, the stronger the benchmarking data becomes. Overall, we have a great...
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Loyalty, Product
Axiom Enterprise Planning is being phased out, and Syntellis is directing their new development...
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Loyalty
Axiom Enterprise Planning is being phased out as Syntellis moves their planning capabilities to...
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Relationship
We had moved away from budgeting during COVID, but our leadership decided to bring it back, and...
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Relationship
Support from Syntellis can be a little slow at times. We also frequently encounter situations where...
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Relationship
The support staff is very good and responsive.
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Relationship, Product
Sometimes we have to do a little probing to get out of Syntellis what we are thinking about.
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Loyalty
We are looking for greater functionality reduction in the number of disparate platforms we have....
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Relationship
Syntellis' support turnaround is pretty quick. I can't remember the last time we actually had a...
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Relationship, Operations
Training is excellent. It's very well organized. The vendor is very good. They meet with us...
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Loyalty, Product
The thing that worries me now is that the solution is under the Strata umbrella. My understanding is...
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Product, Value
The hospital I was at previously used spreadsheets a lot, so this system just streamlines everything...
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Product, Value
Adopting Axiom Enterprise Planning significantly improved our reporting capabilities, and it...
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Loyalty, Product
Our group is built on providers, and over time, we have asked Syntellis for more enhancements on the...
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Relationship
With Axiom Enterprise Planning, I like the vision and how the vendor tries to be anticipatory. They...
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Loyalty, Relationship
We are partnering with Syntellis to figure out how to interface with one of our solutions. Axiom has...
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Relationship
Syntellis is pretty responsive. Right now, we communicate primarily by email. If we need an...
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Product
I would recommend Axiom Enterprise Planning based on how dynamic it is and all the capabilities that...
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Product
We take a different approach to labor than Syntellis does, and that is probably one of the biggest...
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Loyalty, Product
Syntellis is doing pretty well on innovation. I was just recently in a meeting where they were...
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Relationship
We recently had some difficulties with a process that we went through with Syntellis, so we went...
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Loyalty
Because of Axiom Enterprise Planning, we are starting to become a little bit more standardized than...
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Loyalty, Product
Axiom Enterprise Planning allows us to be dynamic and plan for various scenarios. It gives us a wide...
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Loyalty
Axiom Enterprise Planning is maybe part of our long-term plans because our ERP solution has adaptive...
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Operations
We spend quite a bit of time with some of Syntellis’s staff members to go through things. Also, they...
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Relationship
Syntellis is super quick, and within 24 hours, someone gets back to us about the issues we have...
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Loyalty, Product
I want to see more AI and other features in Axiom Enterprise Planning. Syntellis does not have AI in...
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Operations
I know Syntellis releases training materials, but we have never really had the time to use them. I...
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Operations, Product
We really focus on the vendor's web client, so we push all of our operational leaders to enter their...
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Product
I would suggest that Syntellis develop their web client more. We do as much as we can, but there are...
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Value
Syntellis doesn't charge us too much. I'm not surprised. But a lot of vendors would take advantage...
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Operations, Product
Syntellis logged in and did all the updates and implementations for us. The system is very...
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Relationship
Adopting Axiom Enterprise Planning has been significant. It is streamlined, and in the last few...
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Product, Value
The system is very limited when we want to address expanding its use for budgeting and other...
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Product
Axiom Enterprise Planning is valuable and robust if an organization is just after hospital and...
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Loyalty
With what I know now and what we need today, I wouldn't buy Axiom Enterprise Planning again because...
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Loyalty, Product
There haven't been a lot of new capabilities within the product over the years. The product is...
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Product
Syntellis' shared dimension table is both good and bad. One example of that is the integration with...
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Commentary Summary
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