Axiom Enterprise Planning (Budgeting & Financial Planning) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
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User Commentary
Product, Value
Adopting Axiom Enterprise Planning significantly improved our reporting capabilities, and it...
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Loyalty, Product
Our group is built on providers, and over time, we have asked Syntellis for more enhancements on the...
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Relationship
With Axiom Enterprise Planning, I like the vision and how the vendor tries to be anticipatory. They...
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Loyalty, Relationship
We are partnering with Syntellis to figure out how to interface with one of our solutions. Axiom has...
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Relationship
Syntellis is pretty responsive. Right now, we communicate primarily by email. If we need an...
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Product
I would recommend Axiom Enterprise Planning based on how dynamic it is and all the capabilities that...
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Product
We take a different approach to labor than Syntellis does, and that is probably one of the biggest...
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Loyalty, Product
Syntellis is doing pretty well on innovation. I was just recently in a meeting where they were...
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Relationship
We recently had some difficulties with a process that we went through with Syntellis, so we went...
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Loyalty
Because of Axiom Enterprise Planning, we are starting to become a little bit more standardized than...
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Loyalty, Product
Axiom Enterprise Planning allows us to be dynamic and plan for various scenarios. It gives us a wide...
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Loyalty
Axiom Enterprise Planning is maybe part of our long-term plans because our ERP solution has adaptive...
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Operations
We spend quite a bit of time with some of Syntellis’s staff members to go through things. Also, they...
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Relationship
Syntellis is super quick, and within 24 hours, someone gets back to us about the issues we have...
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Loyalty, Product
I want to see more AI and other features in Axiom Enterprise Planning. Syntellis does not have AI in...
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Operations
I know Syntellis releases training materials, but we have never really had the time to use them. I...
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Operations, Product
We really focus on the vendor's web client, so we push all of our operational leaders to enter their...
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Product
I would suggest that Syntellis develop their web client more. We do as much as we can, but there are...
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Value
Syntellis doesn't charge us too much. I'm not surprised. But a lot of vendors would take advantage...
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Operations, Product
Syntellis logged in and did all the updates and implementations for us. The system is very...
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Relationship
Adopting Axiom Enterprise Planning has been significant. It is streamlined, and in the last few...
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Product, Value
The system is very limited when we want to address expanding its use for budgeting and other...
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Product
Axiom Enterprise Planning is valuable and robust if an organization is just after hospital and...
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Loyalty
With what I know now and what we need today, I wouldn't buy Axiom Enterprise Planning again because...
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Loyalty, Product
There haven't been a lot of new capabilities within the product over the years. The product is...
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Product
Syntellis' shared dimension table is both good and bad. One example of that is the integration with...
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Product
Axiom Enterprise Planning could get easier to use. It is a little clunky. However, I am only in it...
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Relationship
Syntellis has a phenomenal support team. The team members are able to offer recommendations, and...
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Operations, Product
Our end users have to be in Axiom Enterprise Planning regularly to pick it up. We have found that if...
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Loyalty, Product
I would love to see a better integration between capital planning, budgeting, and rolling...
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Product, Value
In budgeting, Axiom Enterprise Planning has allowed us to get off spreadsheets. It tracks things for...
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Loyalty
With Axiom Enterprise Planning, we are in the process of taking rolling forecasting to the next...
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Operations
The original implementation of Axiom Enterprise Planning was several years ago, and we had a...
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Product
We use the system for operational budgeting, performance reporting, and labor reporting.
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Relationship
I feel like the vendor doesn't really reach out unless it is time for something.
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Product
Users can run reports in the system. That is nice because then I don't necessarily have to send...
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Product, Value
We struggle a bit with user access in the system. We have asked the vendor for more licenses, but we...
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Value
I would say that Syntellis keeps all of their promises. They avoid charging us for every little...
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Relationship
The vendor's people are there whenever I ask for them. Syntellis' service is proactive. I feel like...
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Product, Value
The system's productivity reports are helping people scale down, watch their labor, and make sure...
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Loyalty
I would say that the system is part of our long-term plans. I would buy it again, and I am pretty...
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Operations, Product
Our organization already had a budgeting approach when I came here. The organization had adopted...
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Product
We have the rolling forecast with Axiom Enterprise Planning. One thing that has been really...
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Relationship, Product
We have not had a problem on the Axiom Enterprise Planning side in a few years, but I know that we...
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Product
I like Axiom Enterprise Planning’s flexibility, the reporting product, and the ability to use it for...
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Relationship, Operations, Product
Syntellis does add new things to the product, but when they upgrade the software, we don't properly...
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Product
Axiom Enterprise Planning is not a very complex solution, and it works as intended.
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Operations
There is some online training out there for Axiom Enterprise Planning, but those training modules...
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Operations
Syntellis changed one of their modules, and because they did that, they offered us a free upgrade...
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Product
One thing that I want to see in Axiom Enterprise Planning is visualization. Syntellis brought...
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Product
Axiom Enterprise Planning has made budgeting and planning possible. Before, we were having large...
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Relationship
Syntellis has a disintegrated shop because most of their tech folks are offshore. Their account...
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Product
In general, Syntellis is probably more focused on innovation than we are as a hospital, and that is...
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Value
Axiom Enterprise Planning is expensive, but I would buy it again. It is great. I have recommended...
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Loyalty, Operations
There hasn't been a need for training recently. The solution hasn't changed too much. Initially, we...
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Operations, Product
Syntellis is providing the solution to implement some things. I don't know that we get a lot of...
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Product, Value
I don't know that Axiom Enterprise Planning has allowed us to change the way we approach budgeting...
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Value
Syntellis only avoids charging for every little thing because their solution is built as a total...
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Value
I have not seen new technology out of Syntellis. The vendor is trying to get us to move over to a...
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Operations
When we went through the implementation process with Syntellis, they were very good, and we had a...
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Relationship, Product
I have not had any problems with Syntellis other than that they did an upgrade without us knowing...
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Value
I would recommend Syntellis because I like the product for budgeting and financials, but I would...
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Value
I am not dissatisfied with Syntellis’ service. I don't mind the Syntellis product, and it fits in...
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Product
This solution lacks the real flexibility of adjusting compensation for providers and having it flow...
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Culture, Relationship, Operations, Product
We like the fact that we know the solution very well, but we know our limitations with it. I would...
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Loyalty
Strata Decision Technology has bought everything, and they are going to merge all of their...
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Product
Axiom Enterprise Planning has been easy to use. It comes pretty much prebuilt, and that makes things...
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Operations, Product
It would be nice if Syntellis had user documentation and best practices documentation. Sometimes the...
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Product
If Axiom Enterprise Planning were truly meeting our needs, we would not have manual processes...
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Relationship
We would like Syntellis' customer support people to just pick up the phone and answer our questions....
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Culture, Relationship, Value
From an organizational perspective, we previously used primarily a top-down budgeting approach where...
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Loyalty
We are in the process of moving toward another vendor for our GL financials, and Syntellis' system...
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Relationship, Product
We have asked Syntellis for some enhancements, and the vendor has never really promised those...
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Operations
As a director, I think the ease of use of Axiom Enterprise Planning is not good. Without training,...
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Relationship
We have a Syntellis account representative we can reach out to, and they are pretty good at...
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Loyalty, Product
Right now, we are looking at all our processes through the budget to see whether there are things we...
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Product
In Axiom Enterprise Planning, I like how the reporting system is set up, how all the tables are...
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Relationship, Product
We would like it to be a little easier to troubleshoot the plan files in Axiom Enterprise Planning....
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Commentary Summary
Comment Type Breakout