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Axiom Enterprise Planning (Budgeting & Financial Planning) Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

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User Commentary

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Director

Axiom Enterprise Planning offers powerful budgeting, forecasting, and financial planning...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Syntellis has been very open about their road map. It just feels like they're so focused on what AI...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
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Director

What stands out to us about Syntellis is the speed with which they get back to us. They communicate...

Comment Tone Positive
Pillars Relationship
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Director

Axiom Enterprise Planning is a great product. We get a lot out of it.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We just did an RFP for the physician side to evaluate cost accounting solutions, and another...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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Director

We were a little apprehensive at first about the future of the Axiom Enterprise Planning product....

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

We just went live on another vendor's system. We can't produce our monthly financial packages the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We have a regular meeting with our Syntellis customer relations representative. Our region is now...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

When we were doing a certain implementation, we obviously had to partner with Syntellis to get data...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Other C-Suite

Generally, I'm very happy with Axiom Enterprise Planning. I've been very pleased with Syntellis,...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Other C-Suite

Syntellis has been very easy to work with, and we’ve recently purchased the contract management...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Other C-Suite

Most recently, in the last six months or so, I've been a little disappointed in Syntellis’s customer...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Other C-Suite

Our implementation was really good. Syntellis has a train-the-trainer approach. I think people who...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Other C-Suite

We were really able to take a physician-by-physician approach with Axiom Enterprise Planning when we...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I try to make the budgeting process better every year, but when it comes to Axiom Enterprise...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

If there are little things that we've needed, I've tweaked and adjusted things to accommodate them....

Comment Tone Positive
Pillars Product
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Director

I don't have to reach out very often, but when I do, the vendor's support people respond pretty...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We have a shift management report, and managers have to enter data into it every day. At the end of...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

The budget process that we built in Axiom Enterprise Planning is very successful and helpful....

Comment Tone Positive
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Director

I meet regularly with a Strata Decision Technology representative, but they don't really know Axiom...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

With Axiom Enterprise Planning, the reporting capabilities are worth their weight in gold. There are...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The reason I've been using Axiom Enterprise Planning for so long is that it's Excel based. It's...

Comment Tone Negative
Pillars Loyalty, Product
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Director

It's not Axiom Enterprise Planning itself that I have an issue with. I've been using the solution...

Comment Tone Negative
Pillars Loyalty, Product
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Director

Every chance I get, I tell Syntellis that before they migrate customers to a unified platform, they...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

On the upgrade side, Syntellis has separated platform upgrades from software upgrades. The platform...

Comment Tone Negative
Pillars Operations, Product
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Director

There are several aspects of how Syntellis is managing and supporting the system today that I don't...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The more customers that join, the stronger the benchmarking data becomes. Overall, we have a great...

Comment Tone Positive
Pillars Relationship
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Director

Axiom Enterprise Planning is being phased out, and Syntellis is directing their new development...

Comment Tone Negative
Pillars Loyalty, Product
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Director

Axiom Enterprise Planning is being phased out as Syntellis moves their planning capabilities to...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

We had moved away from budgeting during COVID, but our leadership decided to bring it back, and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Support from Syntellis can be a little slow at times. We also frequently encounter situations where...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CFO

The support staff is very good and responsive.

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

Sometimes we have to do a little probing to get out of Syntellis what we are thinking about.

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

We are looking for greater functionality reduction in the number of disparate platforms we have....

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Syntellis' support turnaround is pretty quick. I can't remember the last time we actually had a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Training is excellent. It's very well organized. The vendor is very good. They meet with us...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The thing that worries me now is that the solution is under the Strata umbrella. My understanding is...

Comment Tone Negative
Pillars Loyalty, Product
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Manager

The hospital I was at previously used spreadsheets a lot, so this system just streamlines everything...

Comment Tone Positive
Pillars Product, Value
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Manager

Adopting Axiom Enterprise Planning significantly improved our reporting capabilities, and it...

Comment Tone Positive
Pillars Product, Value
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Manager

Our group is built on providers, and over time, we have asked Syntellis for more enhancements on the...

Comment Tone Negative
Pillars Loyalty, Product
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Manager

With Axiom Enterprise Planning, I like the vision and how the vendor tries to be anticipatory. They...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We are partnering with Syntellis to figure out how to interface with one of our solutions. Axiom has...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Syntellis is pretty responsive. Right now, we communicate primarily by email. If we need an...

Comment Tone Positive
Pillars Relationship
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Director

I would recommend Axiom Enterprise Planning based on how dynamic it is and all the capabilities that...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We take a different approach to labor than Syntellis does, and that is probably one of the biggest...

Comment Tone Negative
Pillars Product
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Director

Syntellis is doing pretty well on innovation. I was just recently in a meeting where they were...

Comment Tone Positive
Pillars Loyalty, Product
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Director

We recently had some difficulties with a process that we went through with Syntellis, so we went...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Because of Axiom Enterprise Planning, we are starting to become a little bit more standardized than...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Axiom Enterprise Planning allows us to be dynamic and plan for various scenarios. It gives us a wide...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Axiom Enterprise Planning is maybe part of our long-term plans because our ERP solution has adaptive...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

We spend quite a bit of time with some of Syntellis’s staff members to go through things. Also, they...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Syntellis is super quick, and within 24 hours, someone gets back to us about the issues we have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I want to see more AI and other features in Axiom Enterprise Planning. Syntellis does not have AI in...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

I know Syntellis releases training materials, but we have never really had the time to use them. I...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

We really focus on the vendor's web client, so we push all of our operational leaders to enter their...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

I would suggest that Syntellis develop their web client more. We do as much as we can, but there are...

Comment Tone Negative
Pillars Product
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CFO

Syntellis doesn't charge us too much. I'm not surprised. But a lot of vendors would take advantage...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

Syntellis logged in and did all the updates and implementations for us. The system is very...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

Adopting Axiom Enterprise Planning has been significant. It is streamlined, and in the last few...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The system is very limited when we want to address expanding its use for budgeting and other...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

Axiom Enterprise Planning is valuable and robust if an organization is just after hospital and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

With what I know now and what we need today, I wouldn't buy Axiom Enterprise Planning again because...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

There haven't been a lot of new capabilities within the product over the years. The product is...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

Syntellis' shared dimension table is both good and bad. One example of that is the integration with...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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