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Talix Risk Adjustment and Analytics Solutions
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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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User Commentary

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Manager

We have been working with the NLP piece for a couple of years, and we have been progressing slowly...

Aug 2021
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Manager

We are looking at other services that Talix performs to make some business decisions. They are...

Aug 2021
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Manager

Last year, I probably would have said that the solution wasn't part of our long-term plans. We had...

Aug 2021
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Manager

We have some new team members. The vendor went through a lot of transition, and that caused some...

Aug 2021
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Manager

The vendor has started user groups, and they have asked people to be involved to help create things...

Aug 2021
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Manager

The vendor has a really great IT person who has been amazing. At times when we normally would have...

Aug 2021
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Manager

The vendor's system for web tickets makes it very easy for us to communicate back and forth with...

Aug 2021
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Manager

The solution has gotten a little better. Some of its NLP has improved. We asked the vendor for a...

Aug 2021
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Manager

Talix is working to find a certain technology that will address a lot of issues. That is on their...

Aug 2021
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Director

For the most part, Talix has been really good at keeping promises. We have worked closely with Talix...

Aug 2021
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Director

If I can figure out how to use the system, it must be pretty good. I am not a coder. The solution is...

Aug 2021
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Director

The Talix support people know the product very well. Talix puts folks on the phone who can help us...

Aug 2021
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Director

We always want things to be cheaper, but we understand the technology and programming behind the...

Aug 2021
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Manager

Talix had hiccups, but they fixed them. They are above average with delivering new technology, but...

Jul 2021
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Manager

Talix is very willing to do everything to support us, and they have continued to improve as we have...

Jul 2021
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Manager

Talix has given us the outcomes we have needed, but we have had to hold their feet to the fire on...

Jul 2021
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VP/Other Executive

Most providers and payers who work in value-based care are required to do disease burden capture. We...

Jul 2021
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VP/Other Executive

We are on the cutting edge as an organization, so we tend to get all the bumps and bruises with the...

Jul 2021
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VP/Other Executive

We don’t have all the technical bench strength that we need for Talix’s system. We decided to...

Jul 2021
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VP/Other Executive

The information for Talix is served up into Talix's coding insights. Physicians don't have to go to...

Jul 2021
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VP/Other Executive

Tangible outcomes depend on partnerships. I don't think Talix understood a lot of things when we...

Jul 2021
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Analyst/Coordinator

Talix is very helpful as far as EMR integration goes. We are hoping to expand the use of Talix's system....

Jul 2021
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Analyst/Coordinator

We are looking for a bit more horsepower than what Talix is giving us. We need better reporting from...

Jul 2021
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Analyst/Coordinator

I have met and spoken with everybody at Talix. They are pretty open.

Jul 2021
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Director

I do not like the sales team. One of the individuals is aggressive, and that is good. But they talk...

Jul 2021
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Director

We work with someone from the vendor organization who is a coding guru, and they are fantastic. They...

Jul 2021
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Director

We were having an ingestion issue and wanted to see whether a certain provider was causing it, so we...

Jul 2021
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Director

I had to ask Talix to cut down on meetings and who was required to be there because there were too many....

Jul 2021
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Director

I like the capabilities the Talix system has with claims and the ability to see and build out...

Jul 2021
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Director

The Talix representative we used to work with was fantastic, but we ended up getting a new person...

Jul 2021
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Director

This solution has been one of our building blocks. It mitigated issues from our audits and helped us...

Jul 2021
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Director

We chose the solution because we could see claim information right on screen for coders because we...

Jul 2021
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Director

Talix is trying to do retrieval software, but they have a little ways to go.

Jul 2021
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Director

We have had horrible chart ingestion issues with the solution. If those don't get fixed and we can...

Jul 2021
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Director

We had a great account manager at first, but then we were assigned a new person who was horrible....

Jul 2021
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Manager

Talix is very responsive. They quickly respond when we have questions or concerns. Talix helps us...

Jun 2021
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Manager

Talix values their customers' feedback, and Talix attempts to identify solutions. I appreciate that....

Jun 2021
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Manager

Due to the fact that Talix is a smaller company that is growing fast, they have a few issues with...

Jun 2021
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Manager

Talix could improve on their technical side with their speed of delivery. There are some product...

Jun 2021
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Manager

Talix is very collaborative. As far as vendors go, Talix is more like a partner than a vendor that...

Jun 2021
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Manager

Talix is very quick to respond to really anything that we ask of them. So we haven’t had any...

Jun 2021
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Director

I would like to see the vendor have more availability and proactive training. They need the right...

May 2021
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Director

There is an opportunity for the vendor to leverage more data and have a more simplistic way to...

May 2021
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Director

There are definitely some reporting limitations to the system and accuracy scores for the coders...

May 2021
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Director

Many of the recommendations we make for the product get prioritized if many other clients agree....

May 2021
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Director

We have typically done an annual on-site visit with the vendor where they would share their road...

May 2021
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Director

We have a very good partnership with the vendor. We have frequent calls with the vendor to review...

May 2021
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Director

I would buy this system again. I don’t know what else is out there without doing an RFP, but knowing...

May 2021
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Director

The vendor does keep their promises on the product, but the timing may be way off. Some of the road...

May 2021
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Director

When we first rolled this product out, it was fairly new, and it was quite challenging. It took us...

May 2021
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