TigerConnect Clinical Collaboration Platform Commentary

Filtered view: All

TigerConnect doesn't really have much of a training program at all. Once we got started years ago,...

TigerConnect has gone through some changes, so I don't know who my account manager is anymore. I...

The biggest thing we like is the fact that TigerConnect's system is encrypted. It does secure...

TigerConnect could do a better job of providing more on-demand training instead of relying so much...

TigerConnect seems to have a lot of add-ons. There are a lot of little pieces to add to get things...

We’re committed to TigerConnect. We are adding licenses, usually about every couple of months. So...

With TigerConnect, there are a lot of things going on. I think TigerConnect is a growing company,...

TigerConnect’s customer service is a little slow. I have a dedicated customer success manager, and I...

TigerConnect Clinical Collaboration Platform is quick and easy to set up. I think for the end user,...

I really wish TigerConnect Clinical Collaboration Platform had a disable function. Right now, that's...

I would just like to see TigerConnect improve the cost. They're expensive. But they have a good...

I use TigerConnect quite a bit. We use them for communication, and we're contemplating using them...

There is other functionality in TigerConnect Clinical Collaboration Platform that we could use to...

We get emails from TigerConnect that tell us about known issues and when they expect resolutions....

TigerConnect certainly delivers on what they offer. They actually deliver what they say they have....

TigerConnect has training handouts and education. The materials appear to be very thorough. There is...

We've been talking to TigerConnect about doing other things that the system can do. The vendor is...

TigerConnect Clinical Collaboration Platform is still very reasonably priced on a per-user basis....

With TigerConnect, I don't necessarily feel like there's much of a relationship. I feel like I'm...

TigerConnect Clinical Collaboration Platform is great for HIPAA-compliant texting back and forth....

I like the fact that TigerConnect Clinical Collaboration Platform is not technologically linked to...

I would like more control over the alerting function to mitigate alert fatigue in TigerConnect...

TigerConnect is very responsive and invested in understanding our workflows. TigerConnect is part of...

I greatly appreciate TigerConnect Clinical Collaboration Platform. I also do credentialing, so...

The fact that TigerConnect Clinical Collaboration Platform provides secure texting and allows us to...

I really like TigerConnect Clinical Collaboration Platform. When a patient asks a question or needs...

We've had trouble getting in touch with our account executive. TigerConnect has moved them around,...

TigerConnect's support has been really good. Lately, it's been more difficult as they continue to...

The solution capabilities never rate perfectly. There are always solutions that we would like that...

TigerConnect has really enhanced and focused on clinical collaboration. All of their solutions are...

We have helped the vendor develop the system. We have made suggestions. Also, we've done evaluations...

TigerConnect is truly our best partner. They are really good about their service. I work directly...

I don't love TigerConnect’s training. To be fair, TigerConnect's tool is a text messaging tool, and...

I think TigerConnect could be better in real time with the status of a ticket when we put it in....

TigerConnect appears to be moving out of their current model. I haven't seen a lot of development...

We just renewed our contract with the vendor. We are using the solution for secure messaging between...

TigerConnect discloses their charges up front.

TigerConnect reaches out with opportunities and tries to schedule regular meetings to talk about the...

TigerConnect meets most of our needs, but there are some TigerConnect workflows that don't...

The training for TigerConnect Clinical Collaboration Platform is not all that intense because the...

The reason I don’t give TigerConnect a top score when it comes to partnering with us to optimize our...

TigerConnect has gotten big enough that it's hard for them to communicate in certain instances, like...

TigerConnect Clinical Collaboration Platform may be part of our long-term plans. But that could...

The positives of TigerConnect are that they are very collaborative, they have regular communication,...

TigerConnect is pretty responsive, but they could maybe have quicker resolution. There is something...

TigerConnect is very good at keeping in touch. They have regular communication, and they're always...

The solution has a few clunky pieces, but nothing major. It’s a little clunky in a couple of ways,...

The standup for users is pretty simple. Depending on their level of integration, they will obviously...

TigerConnect has been very responsive. When we have support issues or questions, the TigerConnect...

I'd like to see a bit more enhancement in the grouping and messaging. Sometimes it's maybe not...

TigerConnect Clinical Collaboration Platform has been able to do what we need it to do. The vendor...

The improvement I would love to see with TigerConnect Clinical Collaboration Platform is having the...

The product is reliable. Our last vendor was not reliable, but TigerConnect has been reliable....

I can do anything that I need to in the TigerConnect Clinical Collaboration Platform. It makes...

For TigerConnect's support, we place a ticket through our IT department, and TigerConnect's...

TigerConnect's training was very inclusive. They had multiple sessions of education with live...

We like the texting platform in the TigerConnect Clinical Collaboration Platform, but the scheduling...

The texting that we have set up through the TigerConnect Clinical Collaboration Platform works...

My use of TigerConnect Clinical Collaboration Platform is limited, but it's easy to use, and it's...

Barring its cost, TigerConnect Clinical Collaboration Platform is intuitive and easy to use. It...

Support is probably TigerConnect’s weakest area. Sometimes we have issues with accounts not getting...

TigerConnect has generally been open to communicating with us as much as we have been open to...

TigerConnect Clinical Collaboration Platform is a simple solution that functions as designed. The...

TigerConnect does things differently from other vendors. They will tell us what they now have...

We had some service degradation with TigerConnect's system that caused a little bit of slowness or...

The things we have managed to do with TigerConnect's system are game changers. The system has taken...

There have been some improvements in the last year with TigerConnect, but there have also been some...

The whole reason we decided to go with TigerConnect was the propensity to integrate with other...

The support could be better from TigerConnect. I have called and asked them to check on something,...

TigerConnect does well with the offerings they continue to support. They are great at communicating...

We use the TigerConnect Clinical Collaboration Platform pretty thoroughly. We have numerous user...

TigerConnect has a feed we can utilize to add patients to our patient list within the system. We...

We most recently implemented patient texting with the TigerConnect Clinical Collaboration Platform....

Our clinicians, specifically our field nurses, love the TigerConnect Clinical Collaboration Platform...

If we have issues, connecting with TigerConnect is very easy because there is an email option and a...

We use a chat program with our EHR, but it isn't fully launched across the entire health system. We...

I maintain a patient broadcast list within the TigerConnect Clinical Collaboration Platform. Over...

TigerConnect does everything we need them to. There is just no integration, which would be great to...

I have zero complaints about TigerConnect partnering with us. They are great in that regard.

I do not know anything about TigerConnect's road map. As far as I know, they haven't put out any new...

TigerConnect's training is good, and they're great at support. My challenges with the vendor are...

TigerConnect Clinical Collaboration Platform is fairly priced. It's a little bit more than we paid...

TigerConnect Clinical Collaboration Platform doesn't meet all of our needs. We would like to have a...

We like that TigerConnect Clinical Collaboration Platform is secure, and it's easy to use for communication....

TigerConnect provided a few webinars, but they could have more in-depth training in terms of full...

We didn't get any training on TigerConnect's system, but I don't know whether training was even...

We haven't really had any issues with TigerConnect's product, but we have limited use, so we're not...

The primary reason we're using TigerConnect's system is HIPAA, so we use the system for its security...

Lately, we’ve had some issues with messages not being in sync across devices in TigerConnect...

TigerConnect Clinical Collaboration Platform has a lot of functionality we don’t use, but it is a...

TigerConnect has been a pretty good partner with us. They seem like they want to improve their...

TigerConnect Clinical Collaboration Platform is simple and straightforward to use. We can get nurses...

TigerConnect has had a few blips recently. They have not necessarily been full instances of...

TigerConnect is great and very helpful. They have been great with training. They send a lot of...

TigerConnect's development and innovation are great. TigerConnect Clinical Collaboration Platform...

Our whole facility has TigerConnect, and we have been trying to encourage people to use it. We have...

TigerConnect Clinical Collaboration Platform is pretty self-explanatory. I don't think there was a...

With TigerConnect Clinical Collaboration Platform, there is some feature functionality with the call...

TigerConnect Clinical Collaboration Platform does well for clinical collaboration. We really don't...

TigerConnect has introduced some new features since we started working with them a few years ago,...

TigerConnect's support team has been slow to respond and does not use a ticketing system, so there...

We are so niche, so we haven’t had to engage TigerConnect much. They meet the need we ask them to meet....

Over the years, we haven’t seen a lot of nuanced innovation or game-changing features come from...

There are no plans to change from TigerConnect Clinical Collaboration Platform. We don’t have to...

The only reason I wouldn’t buy TigerConnect Clinical Collaboration Platform again is if things...

TigerConnect Clinical Collaboration Platform’s secure messaging and other advanced functionality,...

TigerConnect has occasionally reached out about expanded functionality and physician-based roles....

When there are individual issues, TigerConnect gets back to us. When they have system-wide downtime,...

We are not renewing our contract with TigerConnect because we are using another vendor's system and...

There isn’t really a training program for TigerConnect Clinical Collaboration Platform. There are...

We would like the TigerConnect system to have some AI interpretation while we are on a video call....

We would like TigerConnect's platform to integrate with our EMR to document that we had a call. We...

The TigerConnect platform is working. I do not know how the vendor is partnering with us to optimize...

The TigerConnect platform is a pretty low-cost solution. It would be nice if we did not have so many...

When we cannot figure out how to make the TigerConnect system do something that we think it ought to...

TigerConnect Clinical Collaboration Platform has given our staff some empowerment to say they would...

TigerConnect is pretty small, and they are pretty responsive.

TigerConnect Clinical Collaboration Platform really works nicely for communication with the on-call...

TigerConnect could do a little bit of reaching out as new products come out instead of having us...

We're looking at expanding the solution to more areas and really working with workflows. Being able...

We haven't had many issues with the product. Every so often, we'll get an alert that the solution...

TigerConnect Clinical Collaboration Platform is easy to use and stable, but we would like it to have...

I like the system because it functions very well. It's user friendly. Adding a partner, taking a...

TigerConnect had a lot of engineers who gave us a really great class. Anytime we need any resource...

As long as we find what is wrong, we can email the support team, and they'll quickly give us a case...

The vendor always delivers on the vision. They have one of the best platforms I've seen in terms of...

TigerConnect is not doing a bad job. They are always engaged and always reaching out to us. What...

Initially, to establish a secondary organization so that we could partition users out, there was a...

TigerConnect has a vision. They have a road map. Historically, they have had things on their road...

TigerConnect's platform has features called Teams and Roles. If the organization is not willing to...

We have a strong relationship with our TigerConnect accounting team. The people on that team have...

TigerConnect's system almost works too well. Any user can message everyone, and when a message is...

From a HIPAA and security perspective, TigerConnect Clinical Collaboration Platform allows users to...

The implementation of TigerConnect Clinical Collaboration Platform was very strong. The main...

We like knowing that TigerConnect Clinical Collaboration Platform is secure and HIPAA compliant. It...

With TigerConnect, it is easy to reach someone and get issues resolved quickly. Their smaller scale...

Because of the rollout of roles and groups in TigerConnect Clinical Collaboration Platform, the...

TigerConnect's system has been really good. Our organization expanded its use, so we are now...

TigerConnect has good training materials available. We had minimal training several years ago, but...

TigerConnect is upfront about costs. If they can’t give us exact specifics, they are good about...

TigerConnect's support team is probably weaker than other vendors'. They don’t respond quickly, and...

TigerConnect Clinical Collaboration Platform is driving us. TigerConnect is basically giving us...

About half of what TigerConnect offers is just low-cost integration work, and then there are other...

TigerConnect offers a lot of training. They have extensive online resources, and when we went live...

TigerConnect actually changed their support structure for the better because of customer complaints,...

We appreciate that the vendor shares what various solutions are being developed and offered. The...

TigerConnect is always expanding, and we are always adding facilities. TigerConnect's team is always...

TigerConnect avoids charging for every little thing. They really work with us. Our enterprise...

TigerConnect is awesome. They absolutely keep all of their promises. TigerConnect is a great...

TigerConnect was very responsive and very involved in the implementation of the solution. They were...

TigerConnect Clinical Collaboration Platform is a messaging system, but it is not very complex. For...

We use TigerConnect Clinical Collaboration Platform for provider-to-provider communication, and it...

TigerConnect's system just works, and we really enjoy it. The vendor has so much technology. We...

Usually, people know how to use phones, but when we introduced TigerConnect's app to do secure...

One thing I like about TigerConnect is that they don't force things. I don't feel like I am dealing...

TigerConnect has been very responsive, and they have done all that they can. We have had no trouble...

TigerConnect has additional charges if we add things. It would help us if they would do the...

TigerConnect is very collaborative when partnering with us to optimize our communication strategy....

TigerConnect’s training is mostly online, and their online materials are good, but they don't always...

TigerConnect Clinical Collaboration Platform is very expensive, so TigerConnect charges high fees...

We have some challenges with being able to implement all of TigerConnect's functionalities,...

The only thing that we would like to have in TigerConnect Clinical Collaboration Platform would be...

It has worked in my favor that I have a relationship with TigerConnect when it comes to negotiating....

We have been pretty happy with TigerConnect's system. Our end users love it, and it meets our needs...

We do a lot of our training ourselves. TigerConnect doesn't do much training for us.

The biggest thing that we continue to hear about is the slowness or glitchiness of TigerConnect’s...

TigerConnect is a great partner. They are very engaged. We have been live with TigerConnect Clinical...

I think TigerConnect has a really nice road map for TigerConnect Clinical Collaboration Platform,...

TigerConnect keeps all of their promises to the best of their ability. I think that there are always...

We have 1000% seen benefits from using TigerConnect Clinical Collaboration Platform for both...

Setting aside the convenience of being with an organization's EHR, I am frankly surprised that so...

TigerConnect is an okay partner. They are just reluctant to move forward with a lot of the features...

If we are part of a lot of groups in TigerConnect's system, the load time of the screen is quite...

I would strongly consider buying TigerConnect's system again, but I would have to reevaluate. We...

In TigerConnect Clinical Collaboration Platform, the roles and teams are an excellent match with the...

In the past, there were a lot of reliability issues and slowness in TigerConnect Clinical...

TigerConnect is great with integration. My team has a rate-limiting step. My IT people have limited...

We usually get preemptive emails from the vendor, but TigerConnect hasn't reached out to us in a...

TigerConnect Clinical Collaboration Platform is pretty straightforward. We pay our bill, and we get...

TigerConnect is very good at communicating with us, and because the solution is on the cloud, there...

The sales team from TigerConnect is very engaging, and they ask questions to check on different...

TigerConnect’s training was very good for our administrator who manages communication. The vendor...

When people use their own devices with the solution, it can be really hard because people's security...

TigerConnect could be better, from a licensing perspective, at understanding our use case. They need...

TigerConnect has in-depth analytics information that we can pay for, and it lets us look at the...

TigerConnect has been very engaged from the very beginning. The project manager and the success...

I don't feel like TigerConnect calls me. They are not engaged with us, and I wish they were more...

I wish TigerConnect had more built-in instructions in the application. They don't have a lot of help...

TigerConnect Clinical Collaboration Platform is a product that we have to have. Obviously, we want...

TigerConnect could work on the timing of meetings. The implementation felt very rushed. The support...

TigerConnect seems to do a good job with this solution, and the pieces that we use work well. The...

I wish the system would integrate better with our EHR, but I don't know how much of that is on...

I don't think TigerConnect’s support is great. There is a lot of emailing, and I don't find email to...