Fovea EHR Archive Commentary
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Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
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User Commentary
Operations, Value
Triyam did well on implementing everything. It was harder on our part for us to follow through, but...
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Operations
The process was pretty clear, but there was a lot of documentation that we didn't get included from...
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Relationship
We haven't had to get support from the vendor very often, but when we have, they were fine. With...
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Relationship
The vendor is a growing company, so things are promising. Triyam has just been acquired by another...
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Culture
I would recommend to the vendor that they work on enhancing their product demos. I think they can...
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Relationship
What I like about Triyam is their willingness to work with us and make new enhancements to meet our...
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Loyalty, Relationship
The vendor definitely has technical skills. They are going through some of the pains of growing...
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Product
Triyam got us the data we needed one time, and that actually went very well. We were kind of scared...
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Culture
There is no difference in any of the pricing based on what we use. We just pay an amount to keep the...
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Relationship
I get a call periodically from Triyam asking whether we have any needs, and that is nice. I don't...
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Loyalty, Relationship
Triyam tries to satisfy all our needs. We looked at other vendors' arching solutions, and they...
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Product
I haven't had any complaints from the end users of Fovea EHR Archive. For my personal use, I had to...
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Relationship
Triyam has been very responsive to us. I have even communicated with some of the executives, so they...
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Operations
When we were setting up Fovea EHR Archive, I had a difficult time understanding some of the vendor's...
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Loyalty
We chose Fovea EHR Archive because it seemed like it was the best product in the demos. They also...
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Product
We have been very happy with Fovea EHR Archive. The system is just so easy to use, and it flows in a...
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Value
When we bring on clinics or other organizations, I’m going to encourage them to use Fovea EHR...
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Relationship
Triyam keeps us on track, and they do a great job making sure we are ready. Also, they continue to...
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Operations
With one of the systems we archived, we had an associate who left the organization, so I had to...
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Loyalty, Product
There are some positives with Fovea EHR Archive. The biggest positive is the fact that their...
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Operations
Triyam could have better documentation online, including some videos, to improve their training...
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Loyalty, Product
Our Active Directory server will send over users who are added to the correct group in the domain to...
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Relationship
We were under the impression that Triyam had individuals who were familiar with Cerner, could write...
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Operations
We started the Fovea EHR Archive project a while ago, and our original go-live date was supposed to...
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Loyalty, Value
There have not been any discussions that I have been a part of that we would be leaving Fovea EHR...
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Operations
Once we were preparing to finally go live, we had challenges. The LDAP Active Directory single...
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Operations, Product
Some delays in our Fovea EHR Archive go-live were related to the fact that we could edit documents....
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Loyalty, Relationship
We have shared our thoughts and experiences, and I do feel like Triyam listens and works to...
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Product
I would score the integration a little lower just because Fovea EHR Archive does not integrate with...
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Product
I have been in Fovea EHR Archive for a while, but some of our new users would probably give it a...
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Relationship, Operations
Triyam is very quick to respond to any issues we have. I haven't had too many occurrences, but when...
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Product
I am not running down the street and yelling at everybody that they need to get Fovea EHR Archive,...
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Culture
Triyam keeps their promises. I haven't had anything come up where I could say to the contrary. There...
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Operations
All we have to do is ask for training. It would be nice if we just got a reminder here or there that...
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Loyalty
We would buy Fovea EHR Archive again because of familiarity more than anything. There is not a...
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Operations
Throughout the project, we were a little frustrated just because Fovea EHR Archive is a data vault...
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Value
The ROI we have seen from using Fovea EHR Archive is definitely the maintenance contracts and not...
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Product
Just from the end-user perspective, Fovea EHR Archive is one of a few products that we can roll out,...
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Relationship
I have never felt more of a partner with somebody than I have with Triyam. There are no...
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Culture
Triyam is top notch in terms of implementation. We still have some of the original people who were...
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Loyalty, Relationship
Triyam hasn’t told us about new functionality and cool stuff. They just provide upgrades and keep us...
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Value
If we weren't able to successfully archive with Fovea EHR Archive, we would be continuing to pay...
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Relationship, Product
I have seen updates and things, so Triyam seems kind of on top of that.
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Product
I wouldn’t buy Fovea EHR Archive again. It is kind of slow and clunky. It is a bit hard to retrieve...
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Loyalty, Value
Triyam has always been very responsive to whatever our needs are. They are really good. Fovea EHR...
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Product
Every time we go to log in, Triyam sends a code through our email as a second method of...
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Relationship, Product
We haven't needed any updates, but anything we have needed in the past, Triyam has done. They have...
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Loyalty, Value
Our organization’s IT department was going to create a product, but they decided to stay with Fovea...
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Operations
Triyam did an amazing job with the implementation. They went over everything step by step. I helped...
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Relationship, Operations
We haven’t had feedback recently from Triyam. If there are any updates, the training is all on the...
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Product
Fovea EHR Archive is amazing. Triyam has a Christmas tree where we can click on what we want and get...
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Relationship
I called Triyam’s support team recently, and they had things fixed as quickly as they could. They...
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Relationship
I like Fovea EHR Archive because we can set it for security. Even though I am an administrator,...
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Product
In Fovea EHR Archive, we can view records by first name, last name, medical record, and date of...
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Value
It has been beneficial to have all our information stored in one place in Fovea EHR Archive. We...
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Product
The drawback of Fovea EHR Archive is that it is not integrated with our EHR.
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Relationship, Operations
Triyam was very engaged throughout the whole integration process. They worked very well with us on...
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Operations
We struggled with the implementation in terms of Triyam not meeting their deadlines. There were...
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Relationship
The vendor is very good at receiving feedback. When I give them feedback, they are receptive. I give...
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Loyalty, Value
There is no ROI. However, we went to Fovea EHR Archive more from a regulatory standpoint. When we...
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Product
Fovea EHR Archive is a rock-solid product. We are very happy with it. I wouldn't suggest any...
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Product
Fovea EHR Archive is a very simplified model, and the feedback from our providers has been that it...
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Value
The fee we pay Triyam is pretty substantial. Fovea EHR Archive is an expensive product. It is not...
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Product
Fovea EHR Archive is cumbersome to find documents in because there are multiple ways we can go in....
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Product
Fovea EHR Archive is pretty easy to use. We can find the patients pretty fast, and the records are...
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