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Insights (Formerly Carrot Health) Commentary
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Subject Expert
Kyle Chilton
Senior Insights Director
KLAS Senior Insights Director - Kyle Chilton
 
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VP/Other Executive

Relationship, Operations

Whenever Unite Us makes any changes, they are always available to set up some time to do training...

Nov 2024
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VP/Other Executive

Loyalty

Unite Us acquired NowPow and Carrot Health, and we were contracted with both of those companies...

Nov 2024
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VP/Other Executive

Operations

There are always going to be hiccups with updates and the implementation process when managing a...

Nov 2024
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VP/Other Executive

Product, Value

I would buy this solution again, but it is a highly competitive market. There are constant changes...

Nov 2024
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Manager

Product

Insights is not like a data dashboard. It provides data points, but a lot is lacking. What we can...

Oct 2024
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Manager

Relationship, Product

I wish Insights would default to our network. We have to select and deselect all the programs in our...

Oct 2024
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Manager

Relationship, Product

Things with Insights are fine. We don't utilize it as much as we could. Insights is not super user...

Oct 2024
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VP/Other Executive

Relationship

Unite Us has been very responsive. They help us understand how Insights fits into the overall Unite...

Jan 2024
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VP/Other Executive

Loyalty, Relationship

Unite Us is not delivering anything new at this time. They are still trying to figure out their...

Jan 2024
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VP/Other Executive

Relationship

Since the acquisition, things have stayed the same for the most part. Unite Us has let a few people...

Jan 2024
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