uPerform
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Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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User Commentary

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Manager

The system's user interface is very user friendly. Finding documentation and location information...

Jul 2022
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Manager

uPerform is a hub for our LMS, so our team uses it to house all our documentation and eLearning...

Jul 2022
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Manager

The technology for uPerform is slow and seems outdated. It feels like we are on Office 11 and the...

Jul 2022
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Manager

The people we work with from uPerform are very good communicators. We have a regularly scheduled...

Jul 2022
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Manager

I don’t know what we pay for uPerform's system, but we are definitely getting its full benefits and...

Jul 2022
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Manager

There are little things that could improve the quality of uPerform's system. I am very picky, but...

Jul 2022
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Manager

We like the whole product, but the biggest pain point is the editor where we create the content. I...

Jul 2022
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Manager

The good thing is that if I have a question about the software, we can contact a trainer at uPerform...

Jul 2022
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Manager

We had a few technical difficulties during our implementation. The software did some funny things,...

Jul 2022
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Director

We have our default browser on Microsoft Edge, but then people are always getting on Internet...

Jun 2022
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Director

The most common complaint we get is about the sound of the digital voice. There are a lot of...

Jun 2022
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Director

We do surveys after every training, and the ratings from our end users are super high. I don't know...

Jun 2022
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Director

This project went without a hitch. ANCILE solutions was super easy to work with; they had answers...

Jun 2022
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Manager

Things are going well with uPerform. The vendor is really engaged, and they stay connected to us. We...

May 2022
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Manager

uPerform's visual aesthetics could be improved. It could also be easier to find things in the...

May 2022
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Manager

The reports that are included in the standard version of the product don't always meet our needs. It...

May 2022
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Manager

We are looking to expand the enterprise version of the software. Hopefully, that will help us meet...

May 2022
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Director

We have been happy with the ANCILE Solutions product so far. It uniquely fits our needs. uPerform...

May 2022
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Director

Compared to our experiences with lots of other vendors, I think that ANCILE Solutions does a really...

May 2022
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Director

There is still a bit of room for improvement in terms of how transparent ANCILE Solutions is with...

May 2022
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Manager

Hindsight being 20/20, I wish we had done more to get measurable data to evaluate our prior state so...

May 2022
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Manager

The vendor was willing to take some of the expense of the system off in certain areas, and that...

May 2022
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Manager

I don't know that the system is for everyone. To do well with implementing the platform,...

May 2022
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Director

ANCILE Solutions is one of the best vendors I have seen in terms of providing support. At every...

May 2022
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Director

uPerform is a more expensive product that we certainly hope to bring every bit of value out of in...

May 2022
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Director

As with any software, sometimes things don't work quite the way we think they are going to when the...

May 2022
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Director

For the most part, uPerform is pretty seamless to us. It has for sure positively impacted the amount...

May 2022
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Director

We connect uPerform to our LMS and our EMR, and for users within our network, that integration works...

May 2022
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Director

There haven’t been any super significant changes to uPerform. The vendor is doing smaller updates....

May 2022
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Director

ANCILE Solutions does a good job of helping us resolve our problems. Their engagement with our...

May 2022
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Manager

I would like to see the vendor grow the deliverables that they have available. If I asked for...

May 2022
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Manager

I don't know how many clients the vendor has, but I get the impression that we are still early in...

May 2022
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Manager

The system is missing better filtering. Users can search by keyword or use some advanced logic if...

May 2022
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Manager

It feels like we are early in adopting the system. There are things we know we want, and the vendor...

May 2022
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Manager

The tool has introduced what we needed, and it integrates with our EHR system. There are some things...

May 2022
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Manager

We have contact with the vendor executives. We meet with them regularly and communicate with them...

May 2022
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Manager

I don't love saying the vendor keeps all their promises because everyone is human, but in terms of...

May 2022
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Manager

The vendor has been a very good collaborative partner, and they have continued to offer us the best...

May 2022
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Manager

We have a trainer from the vendor who we work with closely. That person is exceptional and super...

May 2022
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Director

The authoring capability of uPerform is not quite as robust as some of the other offerings and tools...

May 2022
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Director

We would really like to see the vendor continue to build a stronger interface between their product...

May 2022
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Director

We have been very satisfied with the support that we have received from ANCILE Solutions. They are...

May 2022
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Director

The team we work with is phenomenal. I can email, call, and set up meetings. The vendor is always...

Mar 2022
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Director

uPerform is meeting our needs. If a brand-new organization is creating training for the first time,...

Mar 2022
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Director

Healthcare training is moving away from face-to-face training, and being able to meet the learner at...

Mar 2022
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Director

I would love to see uPerform have tools and flexibility to bring in a more custom look and feel to...

Mar 2022
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Director

ANCILE Solutions certainly doesn't nickel-and-dime me. They are very gracious with what they charge...

Feb 2022
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Director

When ANCILE Solutions pushed an upgrade on Christmas Eve, we could tell that they were new to...

Feb 2022
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Director

ANCILE Solutions’ GUI looks like the 1990s are calling. It is difficult to structure uPerform to...

Feb 2022
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Director

ANCILE Solutions is a good vendor. I meet with them regularly to review their road map. They are...

Feb 2022
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Director

With COVID-19, we were able to take our computer-based training modules, break them up, and then...

Feb 2022
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Director

I recommend the vendor. No vendor is perfect, but ANCILE Solutions' heart is in the right place....

Feb 2022
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Director

uPerform is expensive for many organizations. The vendor has competitors but just not any viable...

Feb 2022
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Director

ANCILE Solutions takes longer to fulfill promises than they originally outlined that they would....

Jan 2022
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Director

Our implementation was very focused on one specific area. That was very rough. The vendor gets...

Jan 2022
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Director

We are very dependent on using the solution's content-development tool. The in-app support required...

Jan 2022
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Director

We have received very few reports about issues with accessing or launching uPerform's content. The...

Jan 2022
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Director

Some of uPerform's features aren't up-to-date. That has really put a sour taste in our mouths. The...

Jan 2022
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Director

The vendor's people are very supportive and helpful. They are responsive when we submit tickets....

Jan 2022
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Director

uPerform's implementation team is very personable and responsive, but they don't know how to explain...

Jan 2022
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Director

I am still a little bit optimistic about the product because I don't know that it was given an...

Jan 2022
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