uPerform Commentary

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uPerform would get a higher score from me on solution capabilities if they had integrated workflows...

With development and innovation, uPerform could do things more quickly and have dates. In...

My advice to organizations considering uPerform is to be committed to an e-learning program. If the...

I think we're one of the few customers that uses uPerform to its full extent. Before moving to...

My advice for uPerform's executive leadership team is to continue to have a commitment to...

There are things we ask for that uPerform doesn't do, but for the most part, we've partnered with...

Recently we turned on automatic updates for uPerform, but we were still having problems with those...

uPerform has more functionality than we can even use. I like the way we can break down the...

uPerform has really cut down on our face-to-face training time. It allows my employees and creators...

The primary way we use uPerform is for our EHR education through our learning library. That's where...

The good thing with uPerform’s training is that we have a point of contact. I recently had a...

With uPerform, there are only two things that could be better. The reporting piece could be better,...

uPerform has a lot of enhancements that are coming through. Everything that they're developing is...

uPerform is great at communicating. They're very great about following up. Their gentle reminders...

uPerform’s virtual instructor-led training is better than their asynchronous training. The...

We use uPerform as a repository, and we use it for integration. We do our best to get our money's...

uPerform wants to partner with us for the success of our organization. Everything that we do becomes...

Something uPerform could improve is maybe editing a simulation. Right now, it's really hard. There's...

With uPerform, we're able to create simulations that we couldn't before. We were able to create a...

uPerform’s customer service is amazing. We still have regular meetings with them if we need to, so...

We saw uPerform present with another healthcare company, and we really liked how their system...

We went to uPerform to make our lives easier. Prior to uPerform, we had to create simulations using...

uPerform is not quite an LMS. When it comes to tracking, I would like the vendor to go a little...

uPerform is constantly developing. I tell colleagues at other hospitals about uPerform and the ease...

uPerform is heavily integrated. Even after the implementation, the vendor still meets with us on a...

There are not many solutions on the market for education and communication that make it easy for...

I went to the uPerform conference in Dallas last year, and it was great. They have so many good...

User expectations have shifted from long, quick-start guides to shorter, more consumable learning...

uPerform has pretty high wiggle room to improve with functionality, particularly in making things a...

uPerform got us Content Studio. Before that, creating video simulations and tip sheets felt very...

I would definitely purchase uPerform again. The previous process for education and document uploads...

The advice I would give to my peers using uPerform is to take advantage of knowing who to contact...

Placing a ticket with uPerform is not easy. I always have to ask how to do it. It seems different...

uPerform has good resources for training. I think more structure would be great. Additionally,...

The basic uPerform tool is really easy to use. What other clients should think about if they're...

uPerform could have more modern e-learning development tools. We have a lot of things we've asked...

As a vendor, uPerform has been excellent. I've been very happy with them. We’ve had a great team...

uPerform is very responsive to tickets, and they will pull in additional team members where they...

Once we got through the learning curve with uPerform, it has worked out really well for us as an...

The only challenge with the solution has been optimizing it. We can create e-learning based on a...

uPerform has great relationships with their clients. We have meetings with them regularly just to...

We have a ticketing system with uPerform. If we are on a call with them and discussing things, they...

The vendor is always looking for ways to make things easier. We have trialed some different things...

The way that uPerform is set up to communicate updates from other solutions is just amazing. The...

I know that uPerform now has an agent that users can ask questions to, and that has been helpful for...

uPerform’s prices are very competitive with those of other vendors. We have looked into that in a...

We have always had very positive experiences with uPerform. Anytime we have questions, their...

We're in the process of implementing a new solution, and we'll be using uPerform for all of those...

I know that any feedback we've received from frontline caregivers about improvements they'd like to...

Initially, we were using uPerform primarily within our team for training, so it was a fairly niche...

I would say that every interaction we've had with uPerform, whether for new tools, new...

Things are going well. We are very excited about some of the new changes uPerform is hopefully going...

Luckily, when we implemented the uPerform system, we developed a very intricate group structure....

With uPerform, we can pull virtually any report we want on our own, and that information is readily...

We have innovation calls with uPerform, and they are always willing to hear our new ideas and update...

When it comes to areas of opportunity, AI is a monster right now, and uPerform has been working...

If I were talking to a peer who was considering uPerform, it would be a long talk over coffee...

The pitch to move to uPerform started years ago, and it took us a little while to get it going. Our...

We have partnership meetings with uPerform where we work with their people and see what is going on....

uPerform has been a great change for our organization. We had content for training all over the...

I would recommend organizations that implement uPerform to stay consistent and a little bit...

We recently had an annual partnership meeting with uPerform, and they came on-site, told us about...

Some reasons that I gave a lower rating to whether I've received my money's worth don't really seem...

The platform is just the tool, and then there's another side with the person creating the content...

We've had some tickets that we haven't been able to get quick resolutions on. However, those...

One thing that vendors are starting to incorporate into their education more is the use of AI...

uPerform is extremely forward-thinking. They always come up with ideas and look at customer feedback...

uPerform is a small, intimate company, and that is a bonus. However, that makes support a little...

uPerform's change communications is an add-on. We had it for free for a little bit, and the tool was...

To uPerform's credit, the product and its benefits are really great. I've been in the field for so...

uPerform's development and innovation are super strong. They are also super responsive to feedback....

Since we've been live, uPerform has kept a standing open-ended meeting on our books to make sure...

Some stuff from uPerform is expensive. Their built-in reporting, such as external feeds, is pretty...

uPerform’s customer success team is the best asset that uPerform has. That team is always willing to...

uPerform is working to meet my needs. They are working to develop a preassessment solution so that...

It does take uPerform time to get a solution or enhancement out sometimes. When we have an issue,...

I know what uPerform costs, and I know what the amount is for our renewal, and the solution is worth...

uPerform is excellent, and their customer service is outstanding. Their support can't be beat, and...

The biggest thing for me was the editor being just a little slow and clunky, but uPerform has...

uPerform has great customer service. They always tell us what we could do better and give feedback...

uPerform does a really nice job with training, and every time we have a new person, the vendor...

The uPerform system is like a house for all our educational documents, e-learning, and simulations....

uPerform is definitely part of our long-term plans. We love it. We went through a huge merger, and...

uPerform is great. Everybody wants to save money, but this system is totally worth it. We have...

Based on the support I have gotten from uPerform, I believe they are working to resolve a lot of...

My ongoing struggle with the uPerform product is that I think it has a greater capacity for...

uPerform’s support people have been really quite fantastic. They are responsive and engaged in our...

With uPerform, there is always a lot of individual discovery that we have to go with, but over time,...

We have leveraged the uPerform tool to do what we need, but there are some bits of functionality...

uPerform is kind of on autopilot right now. uPerform is trying to get their cloud authoring tool up...

uPerform is the only product of its type in the marketplace. There is nothing else. If it is what a...

uPerform sells to banks, mining companies, the US government, and education. They are not focused on...

In the past, uPerfom has discussed updating the Learning Library to improve the look and feel and...

If a colleague asked me about uPerform's solution, I would tell them to get it and to reach out if...

I like that uPerform's solution is a true one-stop shop. As a content creator, it is the single tool...

uPerform’s customer service team is very strong. When our content creators run into issues, tickets...

We have uPerform's solution integrated into our Epic solution. Clinicians can use buttons embedded...

uPerform is a very responsive company. One of their major initiatives has been improving the content...

I have heard about Epic's move toward changing their learning-home dashboards so that users can...

uPerform is a very good vendor to work with. They are probably one of the best vendors that we have...

The vendor is very receptive. They try to understand and work toward things with us instead of just...

In terms of the product, it takes our trainers a long time to create education with the system. It...

We had to get some information from the vendor for the next budget year. The vendor was very quick...

Some of our team members have struggled after training sessions. I truly believe that uPerform gives...

uPerform is the fastest ticket resolution company ever. I wish that our other vendors fixed things...

We have been able to meet with the vendor to talk about their road map. So far, the vendor has...

Our usage of the system has gone up compared to what we had before. In my opinion, things are a lot...

At a high level, I am very happy with uPerform's product. The vendor is delivering what we...

uPerform is a great company to work with. They are always seeking feedback and developing...

uPerform has been very open, and we have worked very closely with them. They deliver. They are...

There are additional costs for us to have additional things in uPerform's system. It is an...

We have talked to everybody at uPerform, including product developers and VPs. They are all engaged...

Sometimes uPerform's system is not as intuitive as people think it will be. Once someone learns...

I forecast my satisfaction decreasing slightly in 12 months. uPerform’s new version is a content...

If we were where we were back when we bought uPerform's system, I would buy it again. We are now...