Home chevron icon Ambulatory & Post Acute Care chevron icon Physician Practice Solutions chevron icon Practice Management

Veradigm Practice Management Commentary
Filtered view: (11-75 Physicians)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Midsize/Large Practice Management 2022: Which Vendors Stand Out in an Established Market?
Midsize/Large Practice Management 2022:
Which Vendors Stand Out in an Established Market?
December 2022
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Relationship, Product

Veradigm does the best that they can to keep promises. We have worked closely with them on different...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Veradigm is making the whole application look more modern. Our users are getting younger and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have a client manager, so if we don't get what we need, there is a path to escalation. That is...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations, Product

Ease of use is one of Veradigm Practice Management's strengths. It is especially easy for us to...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

If I were to give the vendor some suggestions for improvement, I would suggest that they revamp...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

Veradigm Practice Management has robust reporting capabilities. It has an add-on option that is nice...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Veradigm Practice Management is my baby. It is the product that I know, trust, and believe in. It...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

We get quite a few bills from Veradigm, and our client services manager with them actually came to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Veradigm Practice Management is archaic. It is not very updated; it is not a web-based system. There...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I like the simplicity of being able to do the steps we need to do in Veradigm Practice Management....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

We were sold one thing, but the system that we actually implemented was another thing. We were told...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Veradigm nickel-and-dimes us for everything. We need things that are outside of the vendor's normal...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The biggest areas of opportunity that the vendor has would be with integration and with upgrading...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When we escalate things with the vendor, those things go pretty well, but a lot of the time, we have...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If I were to talk to someone about the system, they would have their own list of questions about...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

One of the challenges that we face is education for staff members about new features in Veradigm....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system is basic, but it is tried and true. It has flexible scheduling options. The vendor has...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The process of creating schedules in Veradigm's system is pretty good. Veradigm's system looks like...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Veradigm sends out a fairly reasonable amount of communication about things. They also identify...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

Veradigm Practice Management is user friendly, and people know it already. It is easy and just a...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We are at Veradigm’s mercy for their upgrades and everything, and it would be nice if we had a...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We made a change to our locations that is supposed to take place soon, and we are supposed to have a...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

Veradigm doesn’t keep all promises. That issue is related to their new products and their sales...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Veradigm could integrate the patient intake and registration pieces with a texting piece. There is a...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The core functions are user friendly and intuitive. What makes them user friendly and intuitive is...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship, Operations

The vendor has some services that we haven't found out about until after we have needed them. In the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are times when Veradigm has new technology that they put out that we have to upgrade to in...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have a pretty good relationship with Veradigm. They are excellent, and they check on us...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Veradigm contracts things, and they just got out of the hardware world. However, instead of charging...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Veradigm's system is expensive. We pay a lot of money for it, and we feel like we shouldn't have to...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Veradigm's support has dropped off a little. We used to have a dedicated account person, but it...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We would like to go back to our old dedicated-account support initiative. When that initiative came...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

Veradigm has been a solid vendor for many years. That has been a big thing for us. We can't trade...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

We really overestimated the accuracy of the system's rules engine.

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations

Our implementation with Veradigm was much longer than it should have been, and it had severe bugs....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

Veradigm Practice Management is a closed system, so it doesn't have much interoperability. The...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

Veradigm's last upgrade had some printing problems, but the vendor has corrected those at this point....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Product

We would like Veradigm to give us the ability to put expiration dates on insurance policies. For...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Veradigm charges us for verifying insurance, sending paper claims, and sending patient statements...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

When we import charges, we can sort them by the provider and CPT code and do grouping maintenance. I...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have a close relationship with the people at Veradigm that make enhancements to the PM system or...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Veradigm said years ago that they were working on a report for us, but that report gives us only...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We are happy with Veradigm Practice Management. It is easy to use, and we can easily train people to...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

With the split of the two different vendors, they are starting to set up different support people...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

The product is good, and I believe others will be happy with it. The vendor is very proactive about...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Veradigm keeps things up-to-date. There are not a lot of patches that we have to do, and we get...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I haven’t had to escalate anything with Veradigm in several years

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Keys to Winning in an Old Market: The Recipe for PM Success
05 June 19    |   Aaron Gleave
It intrigues me that we are still seeing so much evolution in a market with legacy products. Perhaps PM vendors are still learning what is most important to providers. Luckily, KLAS’ recent Practice M



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​