Veradigm Practice Management Commentary
Filtered view: All
Subject Expert
Chris Clune
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
Veradigm does the best that they can to keep promises. We have worked closely with them on different...
Login or Create an Account to see details.
Loyalty, Product
Veradigm is making the whole application look more modern. Our users are getting younger and...
Login or Create an Account to see details.
Relationship
We have a client manager, so if we don't get what we need, there is a path to escalation. That is...
Login or Create an Account to see details.
Relationship, Operations, Product
Ease of use is one of Veradigm Practice Management's strengths. It is especially easy for us to...
Login or Create an Account to see details.
Product
If I were to give the vendor some suggestions for improvement, I would suggest that they revamp...
Login or Create an Account to see details.
Product, Value
Veradigm Practice Management has robust reporting capabilities. It has an add-on option that is nice...
Login or Create an Account to see details.
Product
I'm not sure whether this is the fault of Veradigm Practice Management or a system it integrates...
Login or Create an Account to see details.
Product
We could have an endless explanation about why Veradigm Practice Management doesn’t function as best...
Login or Create an Account to see details.
Product
Veradigm has tasking queues where our vendors can ask coders to do things, and those queues are...
Login or Create an Account to see details.
Product
Veradigm Practice Management is my baby. It is the product that I know, trust, and believe in. It...
Login or Create an Account to see details.
Culture, Value
We get quite a few bills from Veradigm, and our client services manager with them actually came to...
Login or Create an Account to see details.
Product
Veradigm Practice Management is archaic. It is not very updated; it is not a web-based system. There...
Login or Create an Account to see details.
Product
I like the simplicity of being able to do the steps we need to do in Veradigm Practice Management....
Login or Create an Account to see details.
Culture
We were sold one thing, but the system that we actually implemented was another thing. We were told...
Login or Create an Account to see details.
Value
Veradigm nickel-and-dimes us for everything. We need things that are outside of the vendor's normal...
Login or Create an Account to see details.
Product
The biggest areas of opportunity that the vendor has would be with integration and with upgrading...
Login or Create an Account to see details.
Relationship
When we escalate things with the vendor, those things go pretty well, but a lot of the time, we have...
Login or Create an Account to see details.
Relationship
If I were to talk to someone about the system, they would have their own list of questions about...
Login or Create an Account to see details.
Operations, Product
One of the challenges that we face is education for staff members about new features in Veradigm....
Login or Create an Account to see details.
Product
The system is basic, but it is tried and true. It has flexible scheduling options. The vendor has...
Login or Create an Account to see details.
Product
The process of creating schedules in Veradigm's system is pretty good. Veradigm's system looks like...
Login or Create an Account to see details.
Relationship
Veradigm sends out a fairly reasonable amount of communication about things. They also identify...
Login or Create an Account to see details.
Operations, Product
Veradigm Practice Management is user friendly, and people know it already. It is easy and just a...
Login or Create an Account to see details.
Product
We are at Veradigm’s mercy for their upgrades and everything, and it would be nice if we had a...
Login or Create an Account to see details.
Loyalty
We made a change to our locations that is supposed to take place soon, and we are supposed to have a...
Login or Create an Account to see details.
Culture, Relationship
Veradigm doesn’t keep all promises. That issue is related to their new products and their sales...
Login or Create an Account to see details.
Product
Veradigm could integrate the patient intake and registration pieces with a texting piece. There is a...
Login or Create an Account to see details.
Product
The core functions are user friendly and intuitive. What makes them user friendly and intuitive is...
Login or Create an Account to see details.
Culture, Relationship, Operations
The vendor has some services that we haven't found out about until after we have needed them. In the...
Login or Create an Account to see details.
Product
There are times when Veradigm has new technology that they put out that we have to upgrade to in...
Login or Create an Account to see details.
Relationship
We have a pretty good relationship with Veradigm. They are excellent, and they check on us...
Login or Create an Account to see details.
Value
Veradigm contracts things, and they just got out of the hardware world. However, instead of charging...
Login or Create an Account to see details.
Value
Veradigm's system is expensive. We pay a lot of money for it, and we feel like we shouldn't have to...
Login or Create an Account to see details.
Relationship, Operations
There were just many times when we didn't have the support we needed, Veradigm wasn’t really sure...
Login or Create an Account to see details.
Culture
Veradigm often sells things a certain way, and then we get the products, and they are not at all...
Login or Create an Account to see details.
Operations, Product
Upgrades with Veradigm are always a train wreck. Things totally break that we have to submit a...
Login or Create an Account to see details.
Relationship, Product
Veradigm can be really helpful in helping drive financial collections, but there are also challenges...
Login or Create an Account to see details.
Operations
When we implemented Veradigm Practice Management, we were forced to use the vendor's clearinghouse,...
Login or Create an Account to see details.
Relationship
I have never loved Veradigm’s support. I'm supposed to have a person who is empowered to solve my...
Login or Create an Account to see details.
Relationship, Product
Veradigm is getting better with integration and interoperability; they used to be much worse....
Login or Create an Account to see details.
Product
Most of our problems with Veradigm are on the back end with connectivity, integration, and those...
Login or Create an Account to see details.
Relationship, Product
Veradigm is slow to react. When the vendor was Allscripts, everything was together. Everything was...
Login or Create an Account to see details.
Relationship
Veradigm doesn’t have the resources to help with the easy fixes that will help everyone. The things...
Login or Create an Account to see details.
Relationship
Veradigm gets the job done, but if they want to excel at anything, they are going the wrong way....
Login or Create an Account to see details.
Relationship
Veradigm's support has dropped off a little. We used to have a dedicated account person, but it...
Login or Create an Account to see details.
Relationship
We would like to go back to our old dedicated-account support initiative. When that initiative came...
Login or Create an Account to see details.
Relationship, Product
Veradigm has been a solid vendor for many years. That has been a big thing for us. We can't trade...
Login or Create an Account to see details.
Product
We really overestimated the accuracy of the system's rules engine.
Login or Create an Account to see details.
Operations
Our implementation with Veradigm was much longer than it should have been, and it had severe bugs....
Login or Create an Account to see details.
Product
Veradigm Practice Management is a closed system, so it doesn't have much interoperability. The...
Login or Create an Account to see details.
Product
Veradigm's last upgrade had some printing problems, but the vendor has corrected those at this point....
Login or Create an Account to see details.
Loyalty, Product
We would like Veradigm to give us the ability to put expiration dates on insurance policies. For...
Login or Create an Account to see details.
Value
Veradigm charges us for verifying insurance, sending paper claims, and sending patient statements...
Login or Create an Account to see details.
Product
When we import charges, we can sort them by the provider and CPT code and do grouping maintenance. I...
Login or Create an Account to see details.
Relationship
I have a close relationship with the people at Veradigm that make enhancements to the PM system or...
Login or Create an Account to see details.
Relationship, Product
Veradigm said years ago that they were working on a report for us, but that report gives us only...
Login or Create an Account to see details.
Product
We are happy with Veradigm Practice Management. It is easy to use, and we can easily train people to...
Login or Create an Account to see details.
Relationship
With the split of the two different vendors, they are starting to set up different support people...
Login or Create an Account to see details.
Product
When we purchased the product, it was good for what we were doing. We have grown a lot since then....
Login or Create an Account to see details.
Relationship
Veradigm eventually keeps their promises, but sometimes the vendor takes a long time. Something will...
Login or Create an Account to see details.
Relationship
I know who to contact at Veradigm if I need movement on something. I try not to do that unless I...
Login or Create an Account to see details.
Relationship
We get most of our support for the product through the web. Veradigm has a portal, and in that...
Login or Create an Account to see details.
Value
Veradigm charges for everything. If we send statements, the vendor charges us separate fees for...
Login or Create an Account to see details.
Product, Value
The scope of time we are given for product upgrades is always off by multiple hours if not days. Not...
Login or Create an Account to see details.
Product
It is hard to get information and outcomes from the product, but we have an add-on tool from the...
Login or Create an Account to see details.
Product
From a system administration perspective, some of the system's functions don't work intuitively when...
Login or Create an Account to see details.
Relationship, Product
Over the last couple of years, Veradigm has been doing an overhaul of the codes. Unless something is...
Login or Create an Account to see details.
Loyalty, Relationship
The product is good, and I believe others will be happy with it. The vendor is very proactive about...
Login or Create an Account to see details.
Product
Veradigm keeps things up-to-date. There are not a lot of patches that we have to do, and we get...
Login or Create an Account to see details.
Relationship
I haven’t had to escalate anything with Veradigm in several years
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship
We are looking at a lot of integrations right now. The quality of the product is pretty good, and...
Login or Create an Account to see details.
​
Featured Report
Preferences