Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Value
There is always something with the EHR. There is an additional cost for MIPS assistance and billing....
Login or Create an Account to see details.
Loyalty, Product
Increased abilities in FollowMyHealth would be great. The portal is lacking. There are a lot of...
Login or Create an Account to see details.
Product
The product is user friendly, efficient, and effective. There are a couple of hiccups here and...
Login or Create an Account to see details.
Relationship
The support is not as good as it used to be. The turnaround time is longer, and things seem to be...
Login or Create an Account to see details.
Product
Veradigm’s EHR is a very comprehensive system. It covers all of the needs of a private primary care...
Login or Create an Account to see details.
Loyalty, Product
We have looked at other systems, and Veradigm is further along in the pathway of making the system...
Login or Create an Account to see details.
Operations
When we want to know how to perform a certain function in Veradigm EHR, we should be able to search...
Login or Create an Account to see details.
Relationship, Product
For opening support cases, our general approach is through Veradigm’s web experience. We rarely make...
Login or Create an Account to see details.
Value
The vendor doesn’t charge for every little thing, but there were a couple of big, isolated things...
Login or Create an Account to see details.
Product
We had some automation in place with the previous EHR, which should be the more outdated EHR,...
Login or Create an Account to see details.
Operations
Only through our diligence, complaining, and escalating things to higher-ups did we get a new...
Login or Create an Account to see details.
Relationship
The vendor’s support is very hit or miss. Back in the day, we had people that we could call...
Login or Create an Account to see details.
Operations
Anything would be an improvement to the vendor's training. That training is almost nonexistent right...
Login or Create an Account to see details.
Relationship
I would like the vendor to reach out to us about upgrades, new releases, and new products. It would...
Login or Create an Account to see details.
Value
The vendor doesn't avoid charging us for every little thing. Their charges are becoming more...
Login or Create an Account to see details.
Product
Our front office staff members have been fine with the system. Its scheduling options could be a...
Login or Create an Account to see details.
Culture, Relationship
The vendor's accounting group is their most frustrating group. They have had a ton of turnover. The...
Login or Create an Account to see details.
Relationship
Veradigm's support needs help. Veradigm doesn't have enough support people, and like most other...
Login or Create an Account to see details.
Product
Our users haven't found the system to be user friendly. There are some physician therapy and rehab...
Login or Create an Account to see details.
Loyalty
At the time we picked Veradigm EHR, it was the right product, but we have grown quicker than the...
Login or Create an Account to see details.
Value
Veradigm overcharges us for a lot of their interfaces. Veradigm already has the interfaces done, but...
Login or Create an Account to see details.
Product
For smaller groups, Veradigm EHR is perfectly fine. It is very simple and intuitive to use. Our...
Login or Create an Account to see details.
Product
Veradigm EHR recently had an update that was supposed to do a bunch of stuff that it didn't do. We...
Login or Create an Account to see details.
Operations, Product
The system is very easy to use. Once we find out where the layout is, getting to what we need to get...
Login or Create an Account to see details.
Operations, Product
The way we get into the product is clunky. I just don't understand our setup, but because we have...
Login or Create an Account to see details.
Product
Buying the product again is a big no. I would choose another product I know over Veradigm EHR....
Login or Create an Account to see details.
Product, Value
I might recommend Veradigm EHR for a small practice with limited funds and a few providers; that...
Login or Create an Account to see details.
Relationship
The big problem with Veradigm’s support team is the canned answers. It would be better if the team...
Login or Create an Account to see details.
Relationship
With some vendors that we work with, the upper-level management team seems unreachable. With...
Login or Create an Account to see details.
Loyalty, Relationship
There are things that Veradigm has done really well, but other times, the vendor doesn't even want...
Login or Create an Account to see details.
Value
Veradigm wants to charge us a large amount for every interface, even if the interfaces are just...
Login or Create an Account to see details.
Operations
Veradigm’s implementation services are pretty good. The vendor has come a long way over the years. I...
Login or Create an Account to see details.
Relationship, Product
Veradigm has increased their design and other functionalities. The vendor has made some progress...
Login or Create an Account to see details.
Loyalty
I am satisfied with Veradigm EHR, and when we had a choice to switch away from Veradigm EHR, the...
Login or Create an Account to see details.
Product
Veradigm EHR only does authorizations, so it doesn’t have a full referral module. We have to use an...
Login or Create an Account to see details.
Product
We have to do a lot of customization to Veradigm EHR to make it work and interface with our local...
Login or Create an Account to see details.
Relationship
My relationship with the vendor’s team over the EHR is not as close as it is with the teams over the...
Login or Create an Account to see details.
Loyalty
We would not recommend Veradigm EHR. There are other products out there that can be utilized better....
Login or Create an Account to see details.
Operations, Product
Our providers often have issues loading growth charts, and I don't know whether that happens with...
Login or Create an Account to see details.
Product
We have fewer interfaces with Veradigm EHR than with other products by the vendor, and we have...
Login or Create an Account to see details.
Operations, Product
Providers often have issues with the EHR because the instructions are not correct. We make guides...
Login or Create an Account to see details.
Loyalty
I don't know Veradigm’s plans for the future, but they are not moving quickly enough with technology....
Login or Create an Account to see details.
Relationship
It is hard to find people to work with at Veradigm, and it is hard to assign a task to the right...
Login or Create an Account to see details.
Relationship
I have a call cadence with my contact at Veradigm, and they are amazing. They go over all products...
Login or Create an Account to see details.
Relationship, Product
With the EHR, we really struggle to get anything customized to our specific needs because the vendor...
Login or Create an Account to see details.
Operations, Product
The EHR is pretty user friendly. The setup and background changes are fairly easy. Veradigm is good...
Login or Create an Account to see details.
Relationship, Product
Veradigm is working on most of the things that we want. The vendor has already had the same ideas as...
Login or Create an Account to see details.
Relationship
Sometimes the language barrier with the support team is a little difficult. It is hard to understand...
Login or Create an Account to see details.
Relationship
We have had a few small hiccups with Veradigm’s upgrades, but they have a helpful form and a good...
Login or Create an Account to see details.
Product
Veradigm EHR is pretty intuitive. It does a good job, a lot of which has to do with the setup on the...
Login or Create an Account to see details.
Relationship
The vendor’s support for Veradigm EHR could be better. We have to ask for updates on tickets more...
Login or Create an Account to see details.
Loyalty, Relationship
I don’t know what to expect from Veradigm in the future, but I feel pretty good about where they are...
Login or Create an Account to see details.
Product
The look and feel of the EHR are good. Almost everyone who is operating in the EHR needs to have a...
Login or Create an Account to see details.
Product
Allscripts’ EHR is one of the more antiquated-looking products out there. I wish the vendor would...
Login or Create an Account to see details.
Loyalty
We hear people grumbling and wondering why we can’t switch from Allscripts to another vendor....
Login or Create an Account to see details.
Product
Professional EHR is not interconnected well for the physicians to see the chart within different...
Login or Create an Account to see details.
Relationship
I always get a really good response from the vendor when I ask questions, troubleshoot things, or...
Login or Create an Account to see details.
Operations, Product
The solution is easy to teach and easy to use. It may not flow as easily as the Epic system does in...
Login or Create an Account to see details.
Operations, Product
Although Professional EHR is easy to use, from an upgrade perspective, there is always documentation...
Login or Create an Account to see details.
Relationship, Product
We are quite unhappy with Allscripts. The main issue we have is that the product is poor and not...
Login or Create an Account to see details.
Relationship
Allscripts’ support structure has changed drastically, and they have struggled like everybody else,...
Login or Create an Account to see details.
Loyalty, Value
If I had money, Professional EHR would not be part of our long-term plans. We keep it strictly...
Login or Create an Account to see details.
Product
Integration is never complete with Professional EHR. Allscripts does integrate the product with a...
Login or Create an Account to see details.
Value
We are stuck right where we are with Professional EHR. If we wanted to do something different or...
Login or Create an Account to see details.
Loyalty, Product
The system has been slow for years. There is an upgrade we are supposed to be getting that is...
Login or Create an Account to see details.
Operations, Product
I have used this system for a long time. I know the front end, the back end, how to tweak...
Login or Create an Account to see details.
Loyalty, Product
There is room for improvement with the system's search feature. Because we have been on the EMR for...
Login or Create an Account to see details.
Product
We have an interface through Allscripts to integrate our system with an HIE, mainly to meet a MIPS...
Login or Create an Account to see details.
Value
Allscripts has always nickel-and-dimed us to death for every little thing.
Login or Create an Account to see details.
Featured Reports
Preferences