Veradigm Risk Adjustment Solutions Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Product
Veradigm pulls data for different EMRs, and we just like them to have more EMRs.
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Relationship, Product
The outcomes we get from Veradigm are chart retrieval and encounter data submission. Veradigm’s...
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Value
With Veradigm, there absolutely are unexpected charges. They will start charging before the product...
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Relationship, Product
Veradigm has not done well at quality checking their products. For every single product we have used...
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Culture
Veradigm has overpromised and underdelivered multiple times. They have actually sold us products...
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Relationship, Product
Babel Health has designed a great platform for submissions. It is easy to use, and they are...
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Value
Veradigm Prospective Risk Adjustment Solutions is very reasonably priced and better than average...
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Relationship, Product
Babel Health has had some challenges, but some of those were because we didn't use their specs, so...
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Product
We haven't been able to leverage the data outputs from Veradigm Prospective Risk Adjustment...
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Relationship
It is a little harder to get in touch with the subject matter experts at Babel Health, but they do...
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Loyalty
Veradigm Prospective Risk Adjustment Solutions is not part of our long-term plans, and that is only...
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Loyalty, Relationship, Product
Analytics is the key part of the solution. Veradigm provides us with the ability to identify, for...
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Relationship, Product
The system gives us data and relies on us to build processes around it. The product is easy to use,...
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Culture, Value
The vendor could improve their pricing. It isn't that the vendor charges for everything, but they...
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Product
Sometimes, Veradigm makes decisions that we as a client may not want. For example, this year, they...
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Product
Veradigm is very good with upgrades. They are always on time. It is rare that we have issues with...
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Product
Veradigm is supporting our interoperability goals to pull data out of our EMR. Our EMR's users have...
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Relationship
We have a very good partnership with Veradigm. We do regular business reviews with them, and they...
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Product, Value
The system is helping us achieve risk adjustment gap closure. The analytics produce a target list of...
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Relationship, Value
Veradigm has built a relationship with our organization, and there have been pricing issues with...
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Loyalty, Product
Our other programs help us do a lot of outreach, and then the information we get from Veradigm's...
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Operations
We don't do much ongoing training, but when we do ongoing training with the vendor, it is good....
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Loyalty, Value
The system will transform target lists into the layouts that other vendors require. That fills an...
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Product
Risk Adjustment Analytics is such a basic product. Veradigm is on time; they have flexibility with...
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Relationship, Operations, Product
What would make my life better as a customer of Veradigm is maybe giving suggestions and solutions...
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Product
There is a lot of information to consume in the system, but Risk Adjustment Analytics is fairly user...
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Operations
Veradigm was very good about being timely in our implementation processes and in giving us feedback...
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Product
I would like to make it a little easier to drill down to patient-specific information in Risk...
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Loyalty, Product, Value
Veradigm's system is able to give us analytics that we haven't been able to get before, and we are...
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Relationship
Veradigm is very responsive. We usually have who we need on a call, and if we don't, our account...
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Relationship
I have been very impressed with our work with Veradigm. They are an excellent partner for analytics,...
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Relationship, Product
The completeness and quality of the data are first and foremost what I like about Veradigm. The...
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Relationship, Value
With Veradigm, we have a good partnership. As a matter of fact, I don't even like using the word...
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Loyalty, Product
The vendor could work on functionality for the provider community. The vendor should work on getting...
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Operations
The vendor has operational processes for any new versions or issues that they address. Their...
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Culture
I would tell the vendor to continue to look at the cost model and how that transitions into some of...
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Value
Until last year, we were getting our money's worth with Risk Adjustment Analytics. This year, I...
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Loyalty, Operations
Veradigm's rollout plans could be more mature in terms of how they are upgrading their systems. The...
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Loyalty, Relationship, Product
Veradigm has some internal technical dependencies that they road map or prioritize customer asks...
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Relationship
Veradigm, at least during the first go-around, is not catering to our understanding of business...
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Relationship
Veradigm is very transparent with their issues. There are challenges sometimes, but Veradigm keeps...
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Relationship
Our experience with Veradigm is that they have been flexible and responsive. That is important...
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Product
Risk adjustment is so complicated, so it is hard to find one vendor that does it all. We use Risk...
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Product
Risk Adjustment Analytics enables risk adjustment interventions. Their analytics are the first step...
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Loyalty, Product
We have reached a pretty steady state with the system. The system's platform for submissions is very...
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Loyalty
Babel Health was purchased by Veradigm. I am concerned that they might change their current...
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Relationship, Product
Babel Health intends for their risk adjustment module to help us better predict financial impacts....
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