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KLAS Research Director - Tanya Egbert
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Tanya Egbert

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Director

We have had to push VerityStream to get the functionality that we have needed. The return on...

Mar 2021
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Director

VerityStream does charge us for different modules but not any more than other vendors do....

Mar 2021
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Director

We have a pretty solid agreement, and we know what we are going to have to pay for. VerityStream...

Mar 2021
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Director

Once people get used to EchoCredentialing, it is pretty easy to use, but it is not the easiest...

Mar 2021
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Director

VerityStream's support is really good. Even though the software is at the end of its life,...

Mar 2021
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Director

VerityStream has weekly webinars and training clinics. Our EchoCredentialing executive is constantly...

Mar 2021
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Director

There are some things we have to tweak a little bit, but in general, EchoCredentialing interfaces...

Mar 2021
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Director

For the most part, VerityStream tries to deliver what they promise to. We have an incredible data...

Mar 2021
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Manager

EchoCredentialing is intuitive, but the way we use the system can slow us down a little. All of our...

Feb 2021
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Manager

When we are able to schedule updates, they go very quickly and are done overnight. We never have a...

Feb 2021
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Manager

We found an issue in EchoCredentialing at one point, so VerityStream spent a lot of time with our...

Feb 2021
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Manager

We are going to use a new part of EchoCredentialing that will permit us to send things to a...

Feb 2021
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Manager

We could improve the CME portion of EchoCredentialing. CME allows us to enter in courses that we...

Feb 2021
||
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Manager

With VerityStream's software, it is so easy to do reports once we understand what the values are for...

Feb 2021
||
(0)
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Manager

VerityStream is very straightforward on what their charges are. If we want to add things to the...

Feb 2021
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(0)
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Manager

During the initial training, VerityStream did things backward. They had us train before we even got...

Feb 2021
||
(0)
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Manager

I really like EchoCredentialing. I pushed to buy the system because before, all we had was some kind...

Feb 2021
||
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Manager

EchoCredentialing has a good credentialing package, and VerityStream offers a lot of automatic...

Jan 2021
||
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Manager

VerityStream has a lot of turnover. We get used to working with one individual, and we set a...

Jan 2021
||
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Manager

For EchoCredentialing, we have to pay for any training that we get.

Jan 2021
||
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VP/Other Executive

I love VerityStream. I have an excellent relationship with them and love most of their products. I...

Jan 2021
||
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VP/Other Executive

My issue with VerityStream is EchoCredentialing. The system isn't user friendly at all. It isn't an...

Jan 2021
||
(0)
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VP/Other Executive

The document management capabilities are terrible. We have to scan in documents because the system...

Jan 2021
||
(0)
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Director

This product is wonderful. This product is one of the more expensive products out there, but that is...

Dec 2020
||
(0)
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Director

The product is such an advanced product, and I have been using various versions. I am going to call...

Dec 2020
||
(0)
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Director

The vendor offers some recorded tutorials on their site. We just go into a certain link and type in...

Dec 2020
||
(0)
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Analyst/Coordinator

VerityStream always figures out a way to help and support us. VerityStream is pretty cool. I call...

Nov 2020
||
(0)
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Analyst/Coordinator

The only end users would be medical staff. We have an interface where people in the hospital can...

Nov 2020
||
(0)
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Analyst/Coordinator

I would like to see more interactive things for our physicians. We have certain privilege checklists...

Nov 2020
||
(0)
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Analyst/Coordinator

I don't think that VerityStream charges for every little thing. I think that their charges are...

Oct 2020
||
(0)
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Analyst/Coordinator

VerityStream's implementation and upgrade services are wonderful. The implementation was easy, and...

Oct 2020
||
(0)
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Analyst/Coordinator

I haven't needed any new technology from VerityStream. None of their services stopped during the...

Oct 2020
||
(0)
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Analyst/Coordinator

I can call my contract manager at any time, Monday through Friday, and tell this individual if I am...

Oct 2020
||
(0)
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Analyst/Coordinator

I would say that VerityStream is average at driving tangible outcomes, but EchoCredentialing meets...

Oct 2020
||
(0)
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Analyst/Coordinator

I would recommend the product. It is very easy to learn. It meets and exceeds our needs and...

Oct 2020
||
(0)
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Analyst/Coordinator

EchoOneApp puts another system to shame. Our medical affairs department uses that other system....

Oct 2020
||
(0)
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Manager

The vendor's way of doing things is very outdated. My main problem with the software is that it is...

Oct 2020
||
(0)
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Manager

We have never received any training on how to use the system. All the learning has been hands on.

Oct 2020
||
(0)
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Manager

We were just instructed to always call the service desk. I don’t even know who the leadership is on...

Oct 2020
||
(0)
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Manager

I wouldn’t recommend the solution. The solution meets our needs, but it barely meets our needs.

Oct 2020
||
(0)
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Analyst/Coordinator

If the decision were up to me, I would stick with EchoCredentialing. I would be open to any changes...

Oct 2020
||
(0)
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Analyst/Coordinator

I don't have any complaints about EchoCredentialing. I really enjoy using it. The system works just...

Oct 2020
||
(0)
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 or  to see details.

Director

I don't think that VerityStream nickel-and-dimes us. My team is growing, and the vendor has been...

Oct 2020
||
(0)
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Director

I would rate Echo really well for their implementations and upgrades. The vendor is very patient. We...

Oct 2020
||
(0)
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Director

I haven't had any new technology from VerityStream for a while, but from what I can remember, their...

Oct 2020
||
(0)
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Director

VerityStream's support is outstanding. Their team members answer the phone and are helpful. They...

Oct 2020
||
(0)
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Director

I talk to others about how good this product and VerityStream's customer service are. I understand...

Oct 2020
||
(0)
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Director

I would buy this product again. VerityStream does keep their promises now, but they don't have a...

Sep 2020
||
(0)
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Director

VerityStream is definitely trying to respond when it comes to implementation. However, we have had...

Sep 2020
||
(0)
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Director

VerityStream doesn't provide very much training. When we buy new modules we have to pay for...

Sep 2020
||
(0)
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Director

Most of the time, the product works the way it was promoted, but there are issues. For example, we...

Sep 2020
||
(0)
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Director

EchoCredentialing's integration is more limited than what we have experienced with other software....

Sep 2020
||
(0)
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Director

VerityStream is good at selling new technology. We are often one of the early adopters of their...

Sep 2020
||
(0)
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Director

VerityStream has support employees that try, but I think that their support is average. We sometimes...

Sep 2020
||
(0)
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Director

I think that VerityStream's new leadership is very strong. If I needed to reach out, someone would...

Sep 2020
||
(0)
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Director

EchoCredentialing is key to driving tangible outcomes. We count on it. We want this product to...

Sep 2020
||
(0)
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Director

I would recommend EchoCredentialing to a solo customer with a limited scope. However, more complex...

Sep 2020
||
(0)
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Director

I am so much happier with EchoCredentialing now than I was five or six years ago. The company is...

Sep 2020
||
(0)
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Director

I don't see a big difference between VerityStream and a lot of our other vendors. EchoCredentialing...

Sep 2020
||
(0)
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Director

The system works well for us. We all use it. There is some expansion that I would like to see; I...

Sep 2020
||
(0)
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Analyst/Coordinator

The ease of use for end users is great. EchoOneApp is pretty simple to use, and I haven’t had any...

Sep 2020
||
(0)
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 or  to see details.

Analyst/Coordinator

We use EchoOneApp on a day-to-day basis, so we have definitely seen tangible outcomes from it.

Sep 2020
||
(0)
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 or  to see details.

Analyst/Coordinator

Customer service from VerityStream is excellent. It is very easy to get support from them. They are...

Sep 2020
||
(0)
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Analyst/Coordinator

I would buy EchoOneApp again. Whenever I call VerityStream, they always provide great support for...

Sep 2020
||
(0)
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Analyst/Coordinator

The integration in EchoOneApp is lacking. My satisfaction with the system will remain the same in a...

Sep 2020
||
(0)
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 or  to see details.

Director

I don’t see any change forthcoming in terms of moving away from the system, but I don’t have a...

Sep 2020
||
(0)
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Director

For the most part, VerityStream keeps their promises. We had an unfortunate sales pitch that led us...

Sep 2020
||
(0)
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Director

From my perspective, the upgrades are fine. I would give them a high rating. But on the user end, I...

Sep 2020
||
(0)
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Director

The system is quite adequate in terms of interoperability. The system feeds physician data into our...

Sep 2020
||
(0)
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Director

We want to do more things than VerityStream’s software is able to do, and I don’t know whether that...

Sep 2020
||
(0)
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Director

There is some new technology in the system that we could use. It may be available to us in a...

Sep 2020
||
(0)
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Director

I don’t use the vendor’s support that much. When I need some help, I go to the one or two folks that...

Sep 2020
||
(0)
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Director

The cost of the system is absorbed by our health system, so I don’t actually know what the cost is....

Sep 2020
||
(0)
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Manager

I like the implementation of best practices. VerityStream helps alleviate some of the pressure of...

Sep 2020
||
(0)
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Manager

The service is very proactive. VerityStream is always looking forward to regulatory changes. They...

Sep 2020
||
(0)
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Manager

Our ROI is comparable to the rest of the industry. VerityStream's price may be a little higher than...

Sep 2020
||
(0)
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Manager

VerityStream's users are also a great asset. VerityStream promotes and sponsors user group meetings...

Sep 2020
||
(0)
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Manager

VerityStream's training is great. They offer a lot of webinars and record each one, so we can go...

Sep 2020
||
(0)
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 or  to see details.

Manager

The system sometimes takes a bit to figure out. We are using something that we aren't used to using....

Sep 2020
||
(0)
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Manager

Our project manager is doing a really great job. We are working on integration right now, and our...

Sep 2020
||
(0)
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Manager

The ease of use varies based on the generation of the user, but that is the same with any IT...

Sep 2020
||
(0)
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Manager

The system has done everything we have asked it to do. Some functionality just wasn’t there, and...

Sep 2020
||
(0)
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Manager

Right now, we are at a basic level of tangible outcomes. We can run our own reports, but that can...

Sep 2020
||
(0)
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Manager

We are happy with the product. We have been impressed by the fact that whenever we need something...

Sep 2020
||
(0)
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Manager

VerityStream is willing to see that we are different and see how they can help us. We are basically...

Sep 2020
||
(0)
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Manager

I have seen and used other systems for credentialing purposes, but I have never seen a system that...

Sep 2020
||
(0)
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Manager

The vendor does very well in terms of delivering new technology that meets our needs. They are on...

Sep 2020
||
(0)
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Manager

The vendor has done very well with their ongoing support. I am not technically supposed to use the...

Sep 2020
||
(0)
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Manager

The vendor executives are very involved. They are actually doing some of their free webinars about...

Sep 2020
||
(0)
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Manager

I see our satisfaction with the vendor staying the same over the next 12 months because I see how...

Sep 2020
||
(0)
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Manager

The vendor has been very supportive during the COVID-19 crisis. We haven’t experienced any glitches....

Sep 2020
||
(0)
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Manager

We have EchoCredentialing on our private server. All of our provider information is getting shared...

Sep 2020
||
(0)
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Manager

The vendor keeps all of their promises. I have worked with a lot of the vendor’s upper management....

Sep 2020
||
(0)
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Manager

I am sure that the contract is expensive, but we get what we pay for. The vendor definitely doesn’t...

Sep 2020
||
(0)
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Manager

The system is very open, so we can put data in and pull data out very easily from database to...

Sep 2020
||
(0)
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Manager

The vendor has done very well with their implementation services. When we have needed additions,...

Sep 2020
||
(0)
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Manager

Our experience with the training has been excellent, but we have taken on the training so that one...

Sep 2020
||
(0)
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Manager

The system definitely supports our integration goals. There is even more integration that we haven’t...

Sep 2020
||
(0)
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Manager

The vendor worked well with us during the implementation to get everything changed over. I was on...

Sep 2020
||
(0)
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Manager

The product does what the vendor said it would do. We have had a few issues, but the customer...

Sep 2020
||
(0)
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Manager

The overall product quality is great. I couldn't be happier with VerityStream. I have used another...

Sep 2020
||
(0)
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Manager

The system is easy to use. The online application is new technology, and I am happy with it, but my...

Sep 2020
||
(0)
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Manager

If I could give the vendor more than a perfect score for their support, I would. They are very...

Sep 2020
||
(0)
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Manager

We have definitely received our money's worth. Our rates are better than the rates of most of the...

Sep 2020
||
(0)
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Manager

I see the vendor getting better in a year from now because of the new technology, and I think the...

Sep 2020
||
(0)
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Manager

The vendor does avoid charging us for every little thing. They used to, but with our new contract,...

Sep 2020
||
(0)
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Manager

I have to designate a filter for the report function and go through a lot of steps. I have to search...

Sep 2020
||
(0)
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Director

The product works. It is kind of like an old car. It will get a person to a destination but not with...

Sep 2020
||
(0)
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Director

The product should be more intuitive. There are a lot of credentialing tasks that could and should...

Sep 2020
||
(0)
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Manager

When we select a physician on the very first page, the physician's information is there in tabs with...

Sep 2020
||
(0)
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Manager

I haven't really had a chance to review any advertisements for the product to see whether it is...

Sep 2020
||
(0)
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Manager

I would like for the product to be able to hold more information. When we scan files, we have to...

Sep 2020
||
(0)
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Manager

When I bought EchoOneApp, it was cutting edge. The product is excellent. There is nothing wrong with...

Aug 2020
||
(0)
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Manager

VerityStream has always been very good with their service department, and the product has been so...

Aug 2020
||
(0)
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Manager

People who come from other companies say that EchoOneApp is easier than anything they have ever...

Aug 2020
||
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