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EchoCredentialing Solutions
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Tanya Egbert
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KLAS Research Director - Tanya Egbert
 
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User Commentary

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Analyst/Coordinator

EchoCredentialing is where we keep our physician database. I use EchoCredentialing to get reports...

Oct 2021
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Analyst/Coordinator

We aren't using EchoCredentialing on the cloud, and that is why we aren't getting all the things...

Oct 2021
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(0)
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Analyst/Coordinator

VerityStream has good people when I call. The people try to help as best as they can with what the...

Oct 2021
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(0)
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Director

Generating reports in the solution is a major headache. That functionality is not user friendly at...

Oct 2021
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(0)
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Director

The quality of the data ingested by the product depends on who put the data in there. There will be...

Oct 2021
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(0)
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Director

Any automation with any program is better than manually doing things, but EchoCredentialing’s...

Oct 2021
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(0)
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Manager

We are always very pleased with the vendor's communication.

Oct 2021
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(0)
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Manager

EchoCredentialing's report mechanism is amazing. We can create every field that we need within...

Oct 2021
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(0)
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Manager

The biggest complaint that we get about the system is that it isn't phone friendly. We can't go on...

Oct 2021
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(0)
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Manager

I have always had very positive experiences with new acquisitions from VerityStream or with new...

Oct 2021
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(0)
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Manager

The system's electronic application and survey module have had the biggest positive impacts on our...

Oct 2021
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Manager

We couldn't do what we do without EchoCredentialing. We take credentials out of facilities and move...

Oct 2021
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Manager

EchoCredentialing isn't something that people can just pick up and start building or working on....

Oct 2021
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(0)
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Manager

I have heard that EchoCredentialing is ridiculously expensive, but I think that all credentialing...

Oct 2021
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Manager

In the past, we did a comparison between EchoCredentialing and another product, but we decided to...

Oct 2021
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Director

EchoCredentialing does work with our EMRs but only via an HL7 interface.

Oct 2021
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(0)
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Director

We can send out surveys with EchoCredentialing, but the process of setting up a survey and pulling...

Oct 2021
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(0)
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Director

We would really like to send out emails to our medical staff through the system. That way, we could...

Oct 2021
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(0)
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Director

I would tell people who are looking at EchoCredentialing to assess their own personal needs, look at...

Oct 2021
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(0)
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Director

I don't think the vendor misrepresented the system in the initial sales, but I don't believe that...

Oct 2021
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(0)
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Director

Every little module that we add on costs extra, but I am not sure that the situation would be...

Oct 2021
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(0)
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Director

VerityStream came out and did some training. They offer an annual session, but for users, I don't...

Oct 2021
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(0)
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Director

EchoCredentialing meets our basic needs, but we are finding that we need something a bit more...

Oct 2021
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(0)
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Director

We frequently run lists out of our database. There is a privileging portal where we can enter...

Oct 2021
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(0)
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Director

One competing software program has a feature that I love and used previously, but EchoCredentialing...

Oct 2021
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(0)
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Director

We have someone who reaches out to the vendor on a fairly regular basis. We shouldn't have to reach...

Oct 2021
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(0)
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Manager

The biggest positive impact is having the system pull daily reports. Once we set those up, they...

Sep 2021
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Manager

We haven't had any issues in a while. I can't even think of the last time we had to call the support...

Sep 2021
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(0)
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Manager

A lot of the reporting features aren't the most user friendly. I am pretty familiar with the system...

Sep 2021
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(0)
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Manager

The system is confusing for new users. They have to look up the data that they are going to pull in...

Sep 2021
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(0)
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Manager

We haven't really seen much of an impact from the acquisition. The impact has been pretty neutral....

Sep 2021
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(0)
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CMIO

VerityStream forced us to go to a cloud-based version of the system, and that has been a disaster....

Sep 2021
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(0)
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CMIO

We ended up switching our support staff members multiple times, and we had to have several meetings...

Sep 2021
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(0)
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Director

We have had to push VerityStream to get the functionality that we have needed. The return on...

Mar 2021
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(0)
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Director

VerityStream does charge us for different modules but not any more than other vendors do....

Mar 2021
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(0)
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Director

We have a pretty solid agreement, and we know what we are going to have to pay for. VerityStream...

Mar 2021
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(0)
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Director

Once people get used to EchoCredentialing, it is pretty easy to use, but it is not the easiest...

Mar 2021
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(0)
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Director

VerityStream's support is really good. Even though the software is at the end of its life,...

Mar 2021
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(0)
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Director

VerityStream has weekly webinars and training clinics. Our EchoCredentialing executive is constantly...

Mar 2021
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(0)
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Director

There are some things we have to tweak a little bit, but in general, EchoCredentialing interfaces...

Mar 2021
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(0)
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Director

For the most part, VerityStream tries to deliver what they promise to. We have an incredible data...

Mar 2021
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(0)
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Manager

EchoCredentialing is intuitive, but the way we use the system can slow us down a little. All of our...

Feb 2021
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Manager

When we are able to schedule updates, they go very quickly and are done overnight. We never have a...

Feb 2021
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(0)
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Manager

We found an issue in EchoCredentialing at one point, so VerityStream spent a lot of time with our...

Feb 2021
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(0)
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Manager

We are going to use a new part of EchoCredentialing that will permit us to send things to a...

Feb 2021
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(0)
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Manager

We could improve the CME portion of EchoCredentialing. CME allows us to enter in courses that we...

Feb 2021
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(0)
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Manager

With VerityStream's software, it is so easy to do reports once we understand what the values are for...

Feb 2021
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(0)
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Manager

VerityStream is very straightforward on what their charges are. If we want to add things to the...

Feb 2021
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(0)
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Manager

During the initial training, VerityStream did things backward. They had us train before we even got...

Feb 2021
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(0)
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Manager

I really like EchoCredentialing. I pushed to buy the system because before, all we had was some kind...

Feb 2021
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(0)
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Manager

EchoCredentialing has a good credentialing package, and VerityStream offers a lot of automatic...

Jan 2021
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(0)
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Manager

VerityStream has a lot of turnover. We get used to working with one individual, and we set a...

Jan 2021
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(0)
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Manager

For EchoCredentialing, we have to pay for any training that we get.

Jan 2021
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(0)
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VP/Other Executive

I love VerityStream. I have an excellent relationship with them and love most of their products. I...

Jan 2021
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(0)
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VP/Other Executive

My issue with VerityStream is EchoCredentialing. The system isn't user friendly at all. It isn't an...

Jan 2021
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(0)
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VP/Other Executive

The document management capabilities are terrible. We have to scan in documents because the system...

Jan 2021
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(0)
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Director

This product is wonderful. This product is one of the more expensive products out there, but that is...

Dec 2020
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(0)
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Director

The product is such an advanced product, and I have been using various versions. I am going to call...

Dec 2020
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(0)
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Director

The vendor offers some recorded tutorials on their site. We just go into a certain link and type in...

Dec 2020
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(0)
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Analyst/Coordinator

VerityStream always figures out a way to help and support us. VerityStream is pretty cool. I call...

Nov 2020
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(0)
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Analyst/Coordinator

The only end users would be medical staff. We have an interface where people in the hospital can...

Nov 2020
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(0)
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Analyst/Coordinator

I would like to see more interactive things for our physicians. We have certain privilege checklists...

Nov 2020
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(0)
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