EchoCredentialing Solutions Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Analyst/Coordinator

Product

The group that uses EchoOneApp uses it day in and day out, and they use it to do what they need to...

Sep 2024
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Analyst/Coordinator

Product

We want to do more integration with our other applications and EchoOneApp, but I don't think there...

Sep 2024
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Analyst/Coordinator

Product

We really don't have any new features that get added to EchoOneApp. The solution is what we asked...

Sep 2024
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Analyst/Coordinator

Relationship

We don't interact with VerityStream unless we request assistance. We don't really have a representative....

Sep 2024
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Analyst/Coordinator

Relationship

VerityStream's support is really good. When we call for support, the vendor doesn't charge us for...

Sep 2024
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Director

Relationship

We have been very pleased with the product. The vendor has a help center that we can reach out to....

Jan 2024
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Manager

Operations

We concentrated on getting done what we needed to do in order to make EchoCredentialing work. There...

Jan 2024
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Manager

Loyalty

The vendor has been telling us that we really should go to CredentialStream. We are going to be...

Jan 2024
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Manager

Operations

The vendor keeps their promises but certainly not in the way I would have expected them to keep...

Jan 2024
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Manager

Relationship

The help desk is very helpful. Everyone I have talked to has been really good, so the vendor has a...

Jan 2024
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Manager

Operations

For ongoing training, if we look at EchoCredentialing and click on a portion that is supposed to...

Jan 2024
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Manager

Operations

EchoCredentialing is not simple and intuitive because I had a new person coming in to use it,...

Jan 2024
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