Home chevron icon RevenueCycle Financial / HIM chevron icon ERP & Human Capital Management chevron icon Credentialing

EchoCredentialing Solutions
Filtered view: All

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CMIO

Future Outlook

We are planning on getting rid of EchoCredentialing, but we have had some delays. EchoCredentialing...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Functionality and Upgrades

It is tremendously confusing for our staff to interact with EchoCredentialing. The credentialing...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Functionality and Upgrades

EchoCredentialing has had a long history of poor performance. We have not expanded the functionality...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Service and Support

Getting support has been an ongoing problem with VerityStream; there have been years of poor...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Functionality and Upgrades

EchoCredentialing is getting a little bit better at driving tangible outcomes.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

We would not buy EchoCredentialing again, not because the product has issues but because the vendor...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

EchoCredentialing is not intuitive. We have to know the program very well to get through the...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

EchoCredentialing has been working fairly well; we use it exclusively for our credentialing needs.

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

We do not have a direct link to an individual at VerityStream who we can reach out to if we have...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Our experience with EchoCredentialing has gone well. I am fortunate I have a database administrator...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

VerityStream has had a lot of turnover. Whenever we get close to a certain person, we are handed...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

Customers of VerityStream should be mindful and aware of price increases at contract renewal time....

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

With the vendor’s reappointment packet, we will be able to do things online as opposed to sending...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The thing that everybody complains about in EchoCredentialing is when we are trying to set up a new...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

We have multiple hospitals, and I would like the vendor to show us how privileges work across...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

For training, the vendor takes for granted that our experience of using the product is already at a...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

I wish all our departments were using the platform. That would make everything so much easier to...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

The best way to use EchoCredentialing is to put it in the cloud. Our company insisted that we be...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The vendor insisted on training us before we even had EchoCredentialing, and that was the wrong...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

If we had the money, we would go to another VerityStream product, but for now, we are going to stick...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Getting a time to meet with the vendor’s executives is difficult because they are in a different...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

VerityStream’s service department is very good. The support people I have talked to are incredibly...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Recently, when I was talking to someone at VerityStream, they saw something that hadn’t been updated...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

VerityStream's product is very antiquated and is no longer supported well.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

VerityStream doesn't really reach out to let us know when we need to update the system. The timing...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

VerityStream is easy to reach out to, and they are very willing to support us.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I have had a long-standing relationship with the vendor, and the relationship with the vendor has...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Win/Loss - Why they were not selected (by non-clients)

I don’t like EchoCredentialing. We are moving away from the product because we are looking for a...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

I like the product's verification function because I can click a button, and the product verifies...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

VerityStream has made several improvements, and that is why they are rolling out their new...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

In my last call to the support team, the support people did not understand what I was saying. I...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have a lot of committees. We enter attendance at each meeting in EchoCredentialing. When I go in...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

We are moving to the cloud version of EchoCredentialing, and I am excited about that. The cloud...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

EchoCredentialing is pretty reliable. We don’t have a lot of downtime. The product is our primary...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We get good reports from EchoCredentialing. With that said, the reports are not easy to access and...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

I would love additional training from VerityStream. I wish the vendor had little YouTube or WebX...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I feel like we are limited with the number of fields provided in EchoCredentialing. For example, on...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

With my previous program, we couldn't do anything in it. That was a dumb program. But with...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

I can deal with an imperfect system for my own processes, but for 80% of providers going into the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

When we onboarded the application portal with VerityStream, we were given a broken product. We had...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The reporting part of the product is very hard to learn. Even my coworkers who have been here a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

VerityStream’s automation system is broken a lot of the time, and that makes things very hard. The...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI / Cost

There have been fees associated with the modules we have purchased from the vendor and with other...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

To increase our satisfaction with the product, we would like partnership and guidance from...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

We are sad to see that VerityStream isn't supporting the product. We have put a lot of effort into...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

EchoCredentialing has a lot of functionalities that just don't work. That is a shame, but we enjoy...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
The Value of Credentialing
06 November 19    |   Tanya Egbert
As KLAS discovered in last year’s credentialing report, there are a lot of vendors who provide credentialing solutions. But since that report, KLAS has published a new report that follows up on those



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​