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athenaPractice PM Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Analyst/Coordinator

Relationship, Operations

I don't know whether this is just because of how we are set up with athenaPractice PM, but the...

Mar 2025
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Analyst/Coordinator

Loyalty, Product

athenaPractice PM has worked well for us for many years. We haven't moved away from it, so it is...

Mar 2025
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Analyst/Coordinator

Relationship, Product

athenaPractice PM is very good, and it has been working very well for us. The only drawbacks really...

Mar 2025
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Analyst/Coordinator

Relationship

athenahealth’s support has been very good, but sometimes the answer that we are given isn't always...

Mar 2025
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Manager

Value

We have a lot of money invested in the product. We have been on it for such a long time that we feel...

Feb 2025
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Manager

Product

It is still pretty easy to look at a patient's statement or claim to see what happened. Also,...

Feb 2025
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Manager

Relationship, Operations

athenahealth is good at support; they are quick. However, we could get more contacts, office hour...

Oct 2024
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Manager

Loyalty

We are considering leaving athenaPractice PM because we want cloud-based interoperability. The...

Oct 2024
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Manager

Product

I would tell someone considering athenaPractice PM to look at the other solutions that athenahealth...

Oct 2024
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Manager

Product, Value

athenaPractice PM’s reporting is still so-so, but it is improving. athenahealth has a third party...

Aug 2024
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Manager

Loyalty, Product

I would recommend athenaPractice PM, not highly, but I would recommend it. I see us staying on...

Aug 2024
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Manager

Operations, Product

I have to go research any new features in athenahealth’s training. I could dive into their portal...

Aug 2024
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Manager

Product

Even though we don’t report to CMS, the new athenaPractice PM upgrade does a lot more ease of...

Aug 2024
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