Visage 7
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
Commentary Summary
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User Commentary
Win/Loss - Why they were selected (by current clients)
We engaged in a request for proposal to come up with a standard product to implement. That turned...
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Implementation and Training
Visage Imaging had a little inflexibility around go-live support. We worked through that issue, but...
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Relationship
Visage Imaging was really good during the rollout; there were some opportunities for improvements...
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Implementation and Training
The vendor provided some video content we were able to leverage and publicize. Visage Imaging did...
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Service and Support
The ongoing support is not as good as it could be because Visage Imaging seems to be going through...
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Functionality and Upgrades
The product is super fast, scalable, and adjustable. It works with many different systems.
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Relationship
The technology is good, and working with Visage Imaging is simply great. They are fast and...
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Functionality and Upgrades
Our radiologists think that Visage 7 is the gold standard for diagnostic viewing, and the product is...
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Service and Support
The Visage Imaging team is good, but they are taxed. We have seen the customer service slow down a...
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Relationship
The executive team is great, and we have a good relationship with them. We can reach out anytime,...
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Technology
We had hoped Visage Imaging would have better tools for cardiology and orthopedics by now. The...
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Interfacing and Integration
Visage 7 is the diagnostic portion of our solution, and we have other third-party solutions for the...
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Functionality and Upgrades
Visage 7 is an excellent diagnostic viewer. It is fast, intuitive, and the best viewer many of us,...
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Relationship
Visage Imaging has been a great partner. We have received white-glove service all around. The vendor...
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Other Observations & Comments
One of the things that keeps coming to mind for me is the vendor's growth. I wonder whether the...
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Technology
We feel that Visage 7 is the best universal viewer for diagnostic radiology. Where the product falls...
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Relationship
As a vendor, Visage Imaging is pretty receptive. If we ask questions, we normally get a pretty...
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Functionality and Upgrades
I know our radiologists really like the viewer. We were on a different viewing system previously,...
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Functionality and Upgrades
Customizability is one of the things that the users enjoy the most. They can make the system do what...
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Functionality and Upgrades
Visage 7 does not let our users define their own hanging protocols. That needs to be done by Visage...
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Interfacing and Integration
Our PACS, by virtue of having multiple separate components, is rather complex. There is a lot of...
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Implementation and Training
The rollout and implementation of Visage 7 could have been better, but I don't know what factors...
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Functionality and Upgrades
The product seems to be fairly user friendly. Once we figured the product out and most of the...
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Functionality and Upgrades
Some of the strengths we see in Visage 7 are the engineering and overall quality, which are spot on....
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Functionality and Upgrades
Visage 7 is a solid diagnostic viewer. Our radiologists love it. It really is customized and built...
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Functionality and Upgrades
One of the areas we wish were better is the long-term archive. Visage Imaging calls their solution a...
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Functionality and Upgrades
The short-term cache has worked out fine, though if an organization has a large volume of...
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Interfacing and Integration
Visage 7 has been integrating with our third-party VNA. We have not had a problem with integrating...
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Relationship
I would not say Visage Imaging purposely breaks promises, but I also can't give them credit for...
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Service and Support
The support from Visage Imaging is good if we have an urgent need. They jump right on things that...
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Functionality and Upgrades
Visage 7 is very stable, and we have very few bugs or issues. I think the vendor's QA team does a...
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Functionality and Upgrades
While our radiologists really like Visage 7 as a diagnostic viewer, it falls short in terms of being...
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Relationship
The executive team and the support team at Visage Imaging are really good. They understand our...
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Service and Support
We have seen a few bumps here and there as Visage Imaging has grown. That growth is not anything I...
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Functionality and Upgrades
Visage 7 is probably one of the best diagnostic viewers out there from a radiologist's point of...
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Functionality and Upgrades
Visage 7 is a really good diagnostic viewer. This may sound like a funny comparison, but I have had...
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Functionality and Upgrades
Unless there is a feature or function that we need or a fix for something that is broken, we don’t...
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ROI / Cost (care and feeding)
For what the system is capable of doing, the price is fair. The vendor isn’t charging anything unreasonable....
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Functionality and Upgrades
In Visage 7, everything is shown as an icon, and users have to memorize what each icon means. That...
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Functionality and Upgrades
I would highly recommend the system. It has fantastic features for the clinicians.
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Relationship
Every time we have met with the vendor to talk about our needs, the vendor has done a fantastic job....
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Functionality and Upgrades
For radiology, we are trying to look at the future. There is a lot of development of AI tools. It...
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Functionality and Upgrades
We have been asking Visage Imaging for some development. They have done some development that we...
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Relationship
Visage Imaging has done really well, and we are very happy with Visage 7. We have no challenges with...
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Technology
We have been talking to Visage Imaging about new technologies, such as the cloud. That provides a...
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Sales and Contracting
We have a master agreement with the vendor, so the business relationship is based on that master...
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Implementation and Training
The vendor tries to understand what our use cases are. The vendor is pretty good about being...
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Service and Support
With any company, getting an enhancement always takes a little bit longer than we would like. But in...
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Relationship
The product is filling the exact role that we expected. I helped do the evaluations for PACS...
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Relationship
Visage Imaging was really involved in explaining their architecture to us and then working with us...
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ROI / Cost (care and feeding)
There are a few minor things we are still working on in the system. The system is fantastic, but it...
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Functionality and Upgrades
I only have good things to say about the product. Our overall experience has been extremely...
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Functionality and Upgrades
We have a separate viewer for cardiology. We leverage Visage 7 primarily as a remote viewer. Visage...
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Relationship
Visage 7 is an expensive product, but the vendor delivers on their promises, and they deliver a very...
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Relationship
Visage Imaging has a very strong, agile development team that has clinical knowledge and access to radiologists....
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Relationship
Visage Imaging has a really good diagnostic viewer for radiology, but they have been a bit...
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Functionality and Upgrades
Visage 7 is really quick and probably the best diagnostic viewer we have seen. I know other vendors...
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ROI / Cost (care and feeding)
Visage 7 is a phenomenal application. It works really well. I don't have any problems with it. The...
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Service and Support
One thing that is terrible about Visage Imaging is their support. When we ask for something, it is...
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Service and Support
Before our go-live, everything seemed to be going smoothly. The vendor was doing everything that...
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Relationship
We have connections to the vendor's executives, and we think that they are listening to our...
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Functionality and Upgrades
Visage 7 is a strong diagnostic viewer for radiology. The gains we have seen in efficiency for the...
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