Visage 7
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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CMIO

Win/Loss - Why they were selected (by current clients)

We engaged in a request for proposal to come up with a standard product to implement. That turned...

Dec 2022
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CMIO

Implementation and Training

Visage Imaging had a little inflexibility around go-live support. We worked through that issue, but...

Dec 2022
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CMIO

Relationship

Visage Imaging was really good during the rollout; there were some opportunities for improvements...

Dec 2022
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CMIO

Implementation and Training

The vendor provided some video content we were able to leverage and publicize. Visage Imaging did...

Dec 2022
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Director

Service and Support

The ongoing support is not as good as it could be because Visage Imaging seems to be going through...

Sep 2022
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Director

Functionality and Upgrades

The product is super fast, scalable, and adjustable. It works with many different systems.

Sep 2022
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Director

Relationship

The technology is good, and working with Visage Imaging is simply great. They are fast and...

Sep 2022
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Director

Functionality and Upgrades

Our radiologists think that Visage 7 is the gold standard for diagnostic viewing, and the product is...

Aug 2022
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Director

Service and Support

The Visage Imaging team is good, but they are taxed. We have seen the customer service slow down a...

Aug 2022
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Director

Relationship

The executive team is great, and we have a good relationship with them. We can reach out anytime,...

Aug 2022
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Director

Technology

We had hoped Visage Imaging would have better tools for cardiology and orthopedics by now. The...

Aug 2022
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Director

Interfacing and Integration

Visage 7 is the diagnostic portion of our solution, and we have other third-party solutions for the...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

Visage 7 is an excellent diagnostic viewer. It is fast, intuitive, and the best viewer many of us,...

Aug 2022
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VP/Other Executive

Relationship

Visage Imaging has been a great partner. We have received white-glove service all around. The vendor...

Aug 2022
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VP/Other Executive

Other Observations & Comments

One of the things that keeps coming to mind for me is the vendor's growth. I wonder whether the...

Aug 2022
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VP/Other Executive

Technology

We feel that Visage 7 is the best universal viewer for diagnostic radiology. Where the product falls...

Aug 2022
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Manager

Relationship

As a vendor, Visage Imaging is pretty receptive. If we ask questions, we normally get a pretty...

Jun 2022
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Manager

Functionality and Upgrades

I know our radiologists really like the viewer. We were on a different viewing system previously,...

Jun 2022
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Manager

Functionality and Upgrades

Customizability is one of the things that the users enjoy the most. They can make the system do what...

Jun 2022
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Director

Functionality and Upgrades

Visage 7 does not let our users define their own hanging protocols. That needs to be done by Visage...

Jun 2022
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Director

Interfacing and Integration

Our PACS, by virtue of having multiple separate components, is rather complex. There is a lot of...

Jun 2022
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Director

Implementation and Training

The rollout and implementation of Visage 7 could have been better, but I don't know what factors...

Jun 2022
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Director

Functionality and Upgrades

The product seems to be fairly user friendly. Once we figured the product out and most of the...

Jun 2022
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Director

Functionality and Upgrades

Some of the strengths we see in Visage 7 are the engineering and overall quality, which are spot on....

Jun 2022
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Director

Functionality and Upgrades

Visage 7 is a solid diagnostic viewer. Our radiologists love it. It really is customized and built...

Jun 2022
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Director

Functionality and Upgrades

One of the areas we wish were better is the long-term archive. Visage Imaging calls their solution a...

Jun 2022
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Director

Functionality and Upgrades

The short-term cache has worked out fine, though if an organization has a large volume of...

Jun 2022
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Director

Interfacing and Integration

Visage 7 has been integrating with our third-party VNA. We have not had a problem with integrating...

Jun 2022
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Director

Relationship

I would not say Visage Imaging purposely breaks promises, but I also can't give them credit for...

Jun 2022
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Director

Service and Support

The support from Visage Imaging is good if we have an urgent need. They jump right on things that...

Jun 2022
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Director

Functionality and Upgrades

Visage 7 is very stable, and we have very few bugs or issues. I think the vendor's QA team does a...

Jun 2022
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Director

Functionality and Upgrades

While our radiologists really like Visage 7 as a diagnostic viewer, it falls short in terms of being...

Jun 2022
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Director

Relationship

The executive team and the support team at Visage Imaging are really good. They understand our...

Jun 2022
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Director

Service and Support

We have seen a few bumps here and there as Visage Imaging has grown. That growth is not anything I...

Jun 2022
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Director

Functionality and Upgrades

Visage 7 is probably one of the best diagnostic viewers out there from a radiologist's point of...

Jun 2022
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Director

Functionality and Upgrades

Visage 7 is a really good diagnostic viewer. This may sound like a funny comparison, but I have had...

Jun 2022
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Director

Functionality and Upgrades

Unless there is a feature or function that we need or a fix for something that is broken, we don’t...

May 2022
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Director

ROI / Cost (care and feeding)

For what the system is capable of doing, the price is fair. The vendor isn’t charging anything unreasonable....

May 2022
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Director

Functionality and Upgrades

In Visage 7, everything is shown as an icon, and users have to memorize what each icon means. That...

May 2022
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Director

Functionality and Upgrades

I would highly recommend the system. It has fantastic features for the clinicians.

May 2022
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Director

Relationship

Every time we have met with the vendor to talk about our needs, the vendor has done a fantastic job....

May 2022
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Director

Functionality and Upgrades

For radiology, we are trying to look at the future. There is a lot of development of AI tools. It...

May 2022
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Director

Functionality and Upgrades

We have been asking Visage Imaging for some development. They have done some development that we...

May 2022
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Director

Relationship

Visage Imaging has done really well, and we are very happy with Visage 7. We have no challenges with...

May 2022
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Director

Technology

We have been talking to Visage Imaging about new technologies, such as the cloud. That provides a...

May 2022
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Manager

Sales and Contracting

We have a master agreement with the vendor, so the business relationship is based on that master...

Mar 2022
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Manager

Implementation and Training

The vendor tries to understand what our use cases are. The vendor is pretty good about being...

Mar 2022
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Manager

Service and Support

With any company, getting an enhancement always takes a little bit longer than we would like. But in...

Mar 2022
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Manager

Relationship

The product is filling the exact role that we expected. I helped do the evaluations for PACS...

Mar 2022
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Manager

Relationship

Visage Imaging was really involved in explaining their architecture to us and then working with us...

Feb 2022
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Director

ROI / Cost (care and feeding)

There are a few minor things we are still working on in the system. The system is fantastic, but it...

Feb 2022
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Director

Functionality and Upgrades

I only have good things to say about the product. Our overall experience has been extremely...

Feb 2022
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Director

Functionality and Upgrades

We have a separate viewer for cardiology. We leverage Visage 7 primarily as a remote viewer. Visage...

Jan 2022
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Director

Relationship

Visage 7 is an expensive product, but the vendor delivers on their promises, and they deliver a very...

Jan 2022
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Director

Relationship

Visage Imaging has a very strong, agile development team that has clinical knowledge and access to radiologists....

Jan 2022
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Director

Relationship

Visage Imaging has a really good diagnostic viewer for radiology, but they have been a bit...

Dec 2021
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Director

Functionality and Upgrades

Visage 7 is really quick and probably the best diagnostic viewer we have seen. I know other vendors...

Dec 2021
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VP/Other Executive

ROI / Cost (care and feeding)

Visage 7 is a phenomenal application. It works really well. I don't have any problems with it. The...

Dec 2021
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VP/Other Executive

Service and Support

One thing that is terrible about Visage Imaging is their support. When we ask for something, it is...

Dec 2021
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VP/Other Executive

Service and Support

Before our go-live, everything seemed to be going smoothly. The vendor was doing everything that...

Dec 2021
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VP/Other Executive

Relationship

We have connections to the vendor's executives, and we think that they are listening to our...

Dec 2021
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Director

Functionality and Upgrades

Visage 7 is a strong diagnostic viewer for radiology. The gains we have seen in efficiency for the...

Dec 2021
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