Visage 7 Commentary
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Subject Expert
Monique Rasband
Global VP of Imaging & Oncology
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User Commentary
Operations
The reason Visage 7 wasn’t good for nonradiologists was purely that Visage Imaging doesn't really...
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Relationship
Our tickets get resolved pretty quickly with Visage Imaging. We are still pretty new, so they are...
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Product
There are some features that our old PACS had that this one doesn’t, but it is too early to tell....
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Product
Visage 7 works well. It is a lot faster than our old system, so there aren't a lot of complaints. It...
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Loyalty, Relationship, Product
Visage 7 is expensive, but it does its thing. Visage Imaging is continuing to grow, and they are...
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Relationship
Visage Imaging is very responsive.
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Loyalty, Product
The radiologists made a decision based on functionality that the Visage 7 product was well suited...
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Relationship, Operations
We still have regular meetings with Visage Imaging to talk about different things; they listen to...
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Relationship
Visage Imaging's support team members need to improve their turnaround time. They do okay when they...
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Relationship, Product
Visage Imaging is laser-focused on radiology workflows, and they do those very well, but either they...
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Culture, Relationship
When we started with Visage Imaging, our relationship felt like more of a partnership; they were...
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Product
Visage 7 has been stable. It has been about as fast as we expected, and that is a good thing. We...
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Relationship
Visage Imaging is very responsive if the system has a real issue. If we just put in a ticket for...
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Operations
The training we received from Visage Imaging was good. From an end-user perspective, it was expert...
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Relationship, Operations
Visage 7 is very strong. It doesn't have a lot of support issues, and it is readily available when...
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Culture
Visage Imaging is very flexible in both their contracts and their product. They have been willing to...
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Relationship
Visage Imaging's support is extremely comprehensive. It is proactive and generally fast when it...
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Relationship
Visage Imaging has been decent at sharing their road map. They have certainly shared their cloud...
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Relationship, Operations
The primary issue with Visage Imaging is that they are very strong during the implementation phase,...
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Relationship
We have gotten what we asked for and paid for, and Visage Imaging is willing to work alongside us...
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Loyalty, Relationship, Product
The end users really like Visage 7. It is superior to our other product in that regard. And Visage...
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Loyalty, Product
The radiologists preferred Visage 7 and were not approaching the decision from an enterprise...
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Product
We struggled with our previous PACS for a long time, and our radiologists are extremely happy now...
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Loyalty, Product
Visage 7 is an extremely fast platform because of something called server-side rendering, which...
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Value
Visage Imaging is no different from most vendors when it comes to the fact that if we have a...
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Operations, Value
Visage Imaging has been pretty responsive. And they are awesome with training. With anything we...
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Relationship, Product
I haven't seen anything that Visage Imaging has advertised that they haven't been able to do. Visage...
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Product
Visage Imaging is not bad at interoperability. There is just usually something we have to develop....
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Loyalty
I hope my satisfaction will be very high in 12 months. I just came back from RSNA, and I saw some...
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Operations, Product
Visage 7's upgrades are pretty solid and usually very smooth. There is a very easy deployment. We...
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Relationship
What Visage Imaging could do better with support is around timeliness, turnaround, and the fact that...
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Relationship
We do see proactive service from Visage Imaging. They monitor stuff. If something is wrong, they see...
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Operations, Product
The radiologists are fine with Visage 7, and they love working in it, but for a general user using...
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Culture
There were a few demos and things that were promised during the sales cycle by Visage Imaging,...
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Culture, Operations
I have trouble getting Visage Imaging to commit to time frames. Their mobile viewer, Visage Ease, is...
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Relationship
I engaged Visage Imaging to give me a date on when I was going to get Visage Ease installed, and I...
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Value
Visage 7 is very expensive, but every single person in my organization uses it, and it is lightning...
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Operations
Visage Imaging definitely knows their product well, and they are very effective when they train the...
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Operations
With the implementation of Visage 7, a lot of the work is very behind the scenes and inflexible or...
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Relationship, Operations, Product
Our experience with Visage Imaging has been very good. Visage 7 has been a great tool for us....
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Loyalty, Product
Visage 7 allows for the democratization and viewing of images. It is great in that regard. The...
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Product, Value
The product is great, and we are happy with it, but the bugaboo of Visage 7 is that whenever we have...
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Loyalty, Product
The product absolutely meets our integration goals. We went from one facility to multiple...
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Product
We have a two-server redundant model with Visage 7. That is the perfect architecture. The...
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Value
Visage 7 is a good product, but it sure is expensive. Visage Imaging is starting to nickel-and-dime...
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Product
There is so much to Visage 7, and it is very difficult to keep up with. The solution is just very...
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Relationship
Visage 7 is an extremely good product. I totally understand why and how Visage Imaging is...
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Value
When customers start getting into Visage Imaging’s assignment engine, they become a little more...
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Operations
All of the Visage 7 training for the radiologists was done remotely because it was during the...
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Relationship
Typically, we are monitoring Visage 7 and calling Visage Imaging when we find a problem. Because...
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Product
The viewer in Visage 7 is pretty good and responds very well; the radiologists are very happy with...
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Product
We like Visage 7’s reliability, performance, and uptime. The user interface is intuitive, and people...
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Loyalty, Product
As Visage Imaging grows into some of the other imaging spaces, they will need some more technical...
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Loyalty, Product
Visage 7 is primarily deployed for diagnostic mammography reading due to its exceptional performance...
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Loyalty
We are looking at the possibility of changing vendors, and even if we stay with Visage Imaging, we...
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Product
Visage Imaging is always delivering new technology. Visage 7 has advanced imaging tools for a lot of...
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Relationship, Value
Visage 7 is expensive. One of our big pain points right now is that Visage 7 doesn’t support DICOM...
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Culture, Relationship
Visage Imaging always says that things are coming, but then things aren't available when they say...
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Loyalty
My needs are being met with Visage 7, so my customers are happy, and that naturally makes me happy....
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Relationship
The vendor's support team is in sync, and they take care of us in a timely manner. We don't have a...
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Operations
Our last upgrade was organized, and the vendor's team did a good job of delivering what we talked...
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Product
Visage 7 has a strong diagnostic viewer that works well with our third-party VNA. We like how fast...
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Loyalty, Product
We would like to see more functionalities for cardiology in the future. I know that we are working...
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Commentary Summary
Comment Type Breakout