Visage 7
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
Commentary Summary
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User Commentary
Loyalty
We use Visage 7 as our diagnostic viewer for a portion of our radiology studies. We have looked at...
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Relationship
The engagement from Visage Imaging is good, and they have regular checkpoints with our team and...
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Culture
The team who implemented Visage 7 was good, and it was a smooth process. The team did work on the...
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Relationship
The support that we receive from the vendor has been great. We don't really experience any downtime...
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Operations, Product
The system is complicated, but that is true of any viewer that is used by specialists. People need...
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Relationship
The vendor is very responsive to their customers. We pushed a lot for the vendor to come out with...
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Relationship
Visage Imaging's people are always available. The vendor has high-level trainers who we rely on.
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Product
From one perspective, the system is great. It has tools built into it that allow us to do virtual...
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Relationship, Product
There are some things Visage Imaging could do better on. We have normal, day-to-day issues that come...
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Relationship
Overall, Visage Imaging is pretty pleasant to deal with. When the vendor has plans or when we are...
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Relationship
Visage Imaging’s support team has overall been pretty great and is pretty proactive with some of the...
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Loyalty
We are still new to Visage 7, and there have been a lot of growing pains that our radiologists have...
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Relationship
I don’t necessarily like the way that Visage Imaging handles certain scenarios. One example is the...
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Operations, Product
The upgrade process with Visage Imaging has been pretty painful. I don’t know whether that is just...
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Operations
Visage Imaging’s trainers are all really great. I have worked with several of the vendor’s trainers,...
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Loyalty, Product
Visage 7 is a high performer. The product is pretty easy to use. We have a lot of things planned for...
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Loyalty
Visage 7 is a strong diagnostic viewer for radiology. Right now, we are using it as our diagnostic...
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Product
The functionality we have with Visage 7 today in radiology is superior. We also appreciate the...
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Product
Visage 7 integrates really well with our VNA, which is from a different vendor. We have not had any...
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Loyalty
Visage Imaging is expanding into more areas, and we have looked at their Cloud VNA to pair with our...
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Product
Overall, Visage 7 is a very good viewer, except it doesn't work as well for certain things. Even...
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Product
Visage Imaging needs to develop more features and functions that assist with the 21st Century Cures...
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Loyalty, Product
Visage Imaging is starting to grow. Their solutions are in some of the best hospitals. Things are...
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Relationship, Product
I like the fact that Visage Imaging is so neutral. They are just easy to work with. It is also easy...
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Loyalty, Product
Visage Imaging is excellent. We are glad to see they are starting to expand outside of radiology....
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Loyalty
We engaged in a request for proposal to come up with a standard product to implement. That turned...
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Relationship, Operations
Visage Imaging had a little inflexibility around go-live support. We worked through that issue, but...
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Operations
Visage Imaging was really good during the rollout; there were some opportunities for improvements...
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Operations
The vendor provided some video content we were able to leverage and publicize. Visage Imaging did...
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Relationship
The ongoing support is not as good as it could be because Visage Imaging seems to be going through...
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Product
The product is super fast, scalable, and adjustable. It works with many different systems.
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Relationship
The technology is good, and working with Visage Imaging is simply great. They are fast and...
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Loyalty
Our radiologists think that Visage 7 is the gold standard for diagnostic viewing, and the product is...
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Relationship
The Visage Imaging team is good, but they are taxed. We have seen the customer service slow down a...
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Relationship
The executive team is great, and we have a good relationship with them. We can reach out anytime,...
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Loyalty, Product
We had hoped Visage Imaging would have better tools for cardiology and orthopedics by now. The...
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Product
Visage 7 is the diagnostic portion of our solution, and we have other third-party solutions for the...
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Product
Visage 7 is an excellent diagnostic viewer. It is fast, intuitive, and the best viewer many of us,...
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Relationship
Visage Imaging has been a great partner. We have received white-glove service all around. The vendor...
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Loyalty, Relationship
One of the things that keeps coming to mind for me is the vendor's growth. I wonder whether the...
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Loyalty
We feel that Visage 7 is the best universal viewer for diagnostic radiology. Where the product falls...
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Relationship
As a vendor, Visage Imaging is pretty receptive. If we ask questions, we normally get a pretty...
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Product
I know our radiologists really like the viewer. We were on a different viewing system previously,...
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Product
Customizability is one of the things that the users enjoy the most. They can make the system do what...
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Product
Our PACS, by virtue of having multiple separate components, is rather complex. There is a lot of...
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Operations
The rollout and implementation of Visage 7 could have been better, but I don't know what factors...
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Operations, Product
The product seems to be fairly user friendly. Once we figured the product out and most of the...
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Product
Some of the strengths we see in Visage 7 are the engineering and overall quality, which are spot on....
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Loyalty, Product
Visage 7 is a solid diagnostic viewer. Our radiologists love it. It really is customized and built...
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Loyalty, Product
One of the areas we wish were better is the long-term archive. Visage Imaging calls their solution a...
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Product
The short-term cache has worked out fine, though if an organization has a large volume of...
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Relationship, Product
Visage 7 has been integrating with our third-party VNA. We have not had a problem with integrating...
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Culture
I would not say Visage Imaging purposely breaks promises, but I also can't give them credit for...
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Relationship
The support from Visage Imaging is good if we have an urgent need. They jump right on things that...
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Relationship, Operations, Product, Value
Visage 7 is very stable, and we have very few bugs or issues. I think the vendor's QA team does a...
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Loyalty, Product
While our radiologists really like Visage 7 as a diagnostic viewer, it falls short in terms of being...
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Relationship
The executive team and the support team at Visage Imaging are really good. They understand our...
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Loyalty
We have seen a few bumps here and there as Visage Imaging has grown. That growth is not anything I...
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Product
Visage 7 is probably one of the best diagnostic viewers out there from a radiologist's point of...
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Product
Visage 7 is a really good diagnostic viewer. This may sound like a funny comparison, but I have had...
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Product
Unless there is a feature or function that we need or a fix for something that is broken, we don’t...
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Value
For what the system is capable of doing, the price is fair. The vendor isn’t charging anything unreasonable....
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Product
In Visage 7, everything is shown as an icon, and users have to memorize what each icon means. That...
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Product, Value
I would highly recommend the system. It has fantastic features for the clinicians.
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Culture, Relationship
Every time we have met with the vendor to talk about our needs, the vendor has done a fantastic job....
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