VisiQuate Analytics Commentary
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Dustin Cragun
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User Commentary

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VP/Other Executive

Loyalty

We had disparate data all over the place when we decided that we were going to leverage everything...

May 2024
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VP/Other Executive

Culture, Operations

I would have implemented the system differently, but my issues are more on my side than the...

May 2024
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VP/Other Executive

Value

VisiQuate absolutely avoids charging us for every little thing. We have a set number of hours, and...

May 2024
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VP/Other Executive

Product

VisiQuate needs to move closer to a real-time data exchange versus the day-and-a-half lag that we...

May 2024
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Director

Product

VisiQuate Analytics is a very easy tool to use for someone who is analytical and technical.

Jan 2024
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Director

Product

Unlike standard boxed systems like those from Epic and Cerner, VisiQuate's system gives us insights...

Jan 2024
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Director

Relationship

VisiQuate's staff, report builders, analysts, and system scientists are sharp. They understand not...

Jan 2024
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Director

Operations, Product

I don't know whether this is anything that is VisiQuate's fault or our fault, but it took a bit more...

Jan 2024
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VP/Other Executive

Value

VisiQuate’s price model allows a lot of possibilities for extra charges.

Sep 2023
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VP/Other Executive

Relationship

VisiQuate’s service is generally good. They work to figure things out, but that takes some time sometimes....

Sep 2023
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VP/Other Executive

Product, Value

VisiQuate’s tool set and capabilities give us a bit of a boost in aggregating data and using some AI...

Sep 2023
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VP/Other Executive

Relationship, Product

The tool has very good applications, but even the vendor would tell people they thrive on client...

Sep 2023
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Director

Product, Value

If VisiQuate Analytics isn’t driving tangible outcomes, that is due to user error. The product...

Sep 2023
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VP/Other Executive

Loyalty

VisiQuate Analytics is part of our long-term plan. Once we bit the apple, VisiQuate got us....

Sep 2023
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VP/Other Executive

Value

I have to pay for everything extra. VisiQuate is always doing and increasing developments, but if an...

Sep 2023
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VP/Other Executive

Operations

VisiQuate goes out of the way to train by holding on-site or remote things, having monthly open...

Sep 2023
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VP/Other Executive

Product

VisiQuate Analytics is pretty straightforward. At the end of the day, I am able to make informed...

Sep 2023
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VP/Other Executive

Relationship

If we have a question and we email the vendor or whatever, VisiQuate’s support team is quick to...

Sep 2023
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Director

Operations, Product

We went live with a new ancillary system recently, and we got the information we needed quickly and...

Sep 2023
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Director

Product

VisiQuate Analytics is a very comprehensive product. It is very detail oriented and user friendly....

Sep 2023
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Director

Relationship

VisiQuate Analytics pretty much meets all our expectations. Every now and then, there is a question...

Sep 2023
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Director

Relationship

VisiQuate’s client services team is very responsive, and usually, most issues are knocked out pretty...

Sep 2023
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Director

Relationship, Product

We have had an issue with VisiQuate Analytics that has lingered. I wouldn’t put that so much on the...

Sep 2023
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Director

Relationship

From VisiQuate’s senior VPs down to the client managers, we have access to everyone. Even the...

Sep 2023
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Director

Operations

The implementation went well in the beginning. Having to work with our EMR vendor’s data depository...

Sep 2023
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Director

Loyalty, Product

I would recommend VisiQuate Analytics, especially compared to its competitors. Overall, VisiQuate...

Sep 2023
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Director

Loyalty, Relationship

VisiQuate delivers new technology, and they partner with us when we have ideas. The vendor is very...

Sep 2023
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VP/Other Executive

Relationship

I am always looking to have the vendor help us a little more by providing some numbers and helping...

Sep 2023
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Manager

Product

The bad parts of VisiQuate Analytics are the data model and the way the vendor disseminates services...

Sep 2023
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Manager

Loyalty

If an organization is focused only on revenue cycle analytics, that is VisiQuate’s core strength....

Sep 2023
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Manager

Value

For the dollars we spend on VisiQuate Analytics, we do get value. What the vendor does for larger...

Sep 2023
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Manager

Loyalty, Product

We won’t use VisiQuate Analytics long term because we are building some things in-house. When we...

Sep 2023
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Manager

Operations

Initially, the implementation was a “!#$%&” show, but then VisiQuate got into a rhythm, and they are...

Sep 2023
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Manager

Relationship, Product

VisiQuate is pretty good about providing support, but in some cases, they are a little too...

Sep 2023
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Manager

Loyalty, Product

VisiQuate does do a lot for us, so I don't want it to seem like I'm not appreciative or like I don't...

Sep 2023
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Manager

Relationship

The VisiQuate team members are good partners, and they work really hard to be good partners. The...

Sep 2023
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VP/Other Executive

Product, Value

I can customize my reports in any way that I want, and there are always new needs, wants, and...

Sep 2023
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VP/Other Executive

Operations, Product

The vendor does regular upgrades that they call sprints. Those happen every two weeks or so, and we...

Sep 2023
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VP/Other Executive

Operations

The vendor came out and did some training recently, and they are starting to get very engaged and to...

Sep 2023
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VP/Other Executive

Product, Value

The product is always pulling in additional data from different sources. Anytime we ask to integrate...

Sep 2023
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VP/Other Executive

Relationship

We don't use a lot of VisiQuate's web support. We just go directly to our relationship managers, and...

Sep 2023
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VP/Other Executive

Culture, Relationship

I have worked with a lot of vendors during my years of doing revenue cycle work, and VisiQuate is a...

Sep 2023
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VP/Other Executive

Operations

VisiQuate’s training was good. They sent people down. It would be better for the vendor to have more...

Aug 2023
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VP/Other Executive

Product

VisiQuate’s integration has been phenomenal.

Aug 2023
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VP/Other Executive

Product

As an end user, it is always difficult to manage an upgrade because there are so many data cascades....

Aug 2023
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VP/Other Executive

Product

For the data collector working on flow, the product is a bit overwhelming in the amount of...

Aug 2023
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VP/Other Executive

Product

When we need a new workflow or development, we are already live with the process after a sprint or...

Aug 2023
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Manager

Relationship

We pay for a VisiQuate on-site developer so that anytime we need to make tweaks or process changes,...

Aug 2023
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Manager

Operations, Product

VisiQuate was able to ingest the files coming from our old system easily. Granted, I don't really...

Aug 2023
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Manager

Operations, Product

Early on, we had some downtime where we had to adjust when the file was actually processed so that...

Aug 2023
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Manager

Relationship, Product

We very much enjoy VisiQuate Analytics. The beauty of it is that it is very nimble. We can make...

Aug 2023
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Manager

Value

VisiQuate estimates the hours we are going to need in the agreement. We have a number of banked...

Aug 2023
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Manager

Product

Data integrity and data management are key when handling the product. Without the product, we would...

Aug 2023
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VP/Other Executive

Value

VisiQuate doesn’t charge me for anything that I am not expecting a charge for. We have certain...

Jul 2023
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VP/Other Executive

Product

I haven't had any issues with VisiQuate Analytics. VisiQuate provides a menu off to the left in the...

Jul 2023
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VP/Other Executive

Product

One recommendation for VisiQuate would be to make an improvement to the search functionality. When...

Jul 2023
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VP/Other Executive

Relationship, Operations

VisiQuate was awesome and very patient with us during the implementation. They are also very...

Jul 2023
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Manager

Relationship

I have personally worked with VisiQuate's folks from the time I started here, and the people have...

Jun 2023
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Manager

Culture, Value

When we look at new things, one of the first questions we ask VisiQuate is whether the new things...

Jun 2023
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Manager

Operations

The tools that we use for training from VisiQuate are very detail oriented.

Jun 2023
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Manager

Relationship

We work fairly closely with one of the executives from VisiQuate; that person is very engaged.

Jun 2023
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Manager

Product, Value

VisiQuate Analytics is a data analytics system that can take us right to the problem areas where we...

Jun 2023
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