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VisiQuate Analytics Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The last training with VisiQuate was around a newer product, and they did a really good job with that....
VisiQuate has a ticketing system. I meet with them to go over the tickets, and they’re always...
VisiQuate doesn't have many updated training videos that are specific to my organization. The videos...
I like VisiQuate’s service. They never say no. They're always willing to sit down, discuss our...
VisiQuate Analytics has a very positive and strong ROI if we use it for the right stuff. I basically...
VisiQuate is how we communicate with our practices for outlining everything from charge entry to...
Commentary Summary
Comment Type Breakout