Vital Software ERAdvisor Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Relationship, Value
The product meets the expectations that are promoted by the company, and Vital Software supports it....
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Loyalty, Relationship
My only concern today is the recent amount of turnover at Vital Software. From the service side,...
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Product
For the patient, the product's ease of use is very good. In terms of the office staff, we actually...
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Relationship
The vendor is fairly responsive, but their development cycles and upgrades could be faster.
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Loyalty, Value
We are going to move away from Vital Software ERAdvisor for purely financial reasons. It is just a...
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Relationship, Product
I would like to see Vital Software come out with more connections to community resources for when...
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Relationship
Vital Software's CEO is very active in our account and very responsive. And the vendor's phone...
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Product, Value
Vital Software ERAdvisor reduces pain points. We have very measurable, tangible outcomes from this...
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Operations, Product
A lot of Vital Software's new introductions are about AI. They use AI intentionally and...
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Relationship, Value
Overall, Vital Software does a phenomenal job. They drive huge patient-satisfaction improvements...
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Operations
The feedback we get from patients is that Vital Software ERAdvisor is so easy to use, and I get the...
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