Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
I would like to see Vital Software come out with more connections to community resources for when...
Login or Create an Account to see details.
Relationship
Vital Software's CEO is very active in our account and very responsive. And the vendor's phone...
Login or Create an Account to see details.
Product, Value
Vital Software ERAdvisor reduces pain points. We have very measurable, tangible outcomes from this...
Login or Create an Account to see details.
Operations, Product
A lot of Vital Software's new introductions are about AI. They use AI intentionally and...
Login or Create an Account to see details.
Relationship, Value
Overall, Vital Software does a phenomenal job. They drive huge patient-satisfaction improvements...
Login or Create an Account to see details.
Operations
The feedback we get from patients is that Vital Software ERAdvisor is so easy to use, and I get the...
Login or Create an Account to see details.
Product, Value
The product is a tool that has really helped us improve our patient experience. We have also greatly...
Login or Create an Account to see details.
Loyalty, Relationship
We are always in the building stage; that is one of the things that puts Vital Software at the...
Login or Create an Account to see details.
Relationship
The vendor's executives are awesome and play a very visible role with the clients. They are always...
Login or Create an Account to see details.
Loyalty, Product, Value
I continue to see great things with this organization. We put a lot of resources into the product...
Login or Create an Account to see details.
Product, Value
The outcomes that we have seen using this product are really great in terms of helping us to attain...
Login or Create an Account to see details.
Loyalty
We selected the vendor because of the ease of use of the tool and their adaptability to change and...
Login or Create an Account to see details.
Product
The product is one of the key pieces of technology. It is wonderful and gives us the tools to...
Login or Create an Account to see details.
Relationship
Vital Software has a lot of key strengths. They have really strong leaders, and they are very...
Login or Create an Account to see details.
Relationship
For improvement, we have a team, and we meet regularly with Vital Software. One reason we do that on...
Login or Create an Account to see details.
Loyalty, Value
Our margins are so tight, but we want this solution. We will probably want to renew the contract...
Login or Create an Account to see details.
Product, Value
We have a set of metrics that we follow for the patient experience in our emergency department and...
Login or Create an Account to see details.
Relationship
Communication and leadership are strengths of Vital Software. We had a good chat with higher-ups at...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Vital Software is very innovative, so the product has been refined. The vendor has done a lot of...
Login or Create an Account to see details.
Relationship
We wanted one particular thing that would have been very helpful for us. Vital Software said that...
Login or Create an Account to see details.
Operations, Product
We have to have our staff members go back and essentially teach patients how to use the system. A...
Login or Create an Account to see details.
Relationship
The vendor is very receptive and quick to address and follow up on anything that comes up. They are...
Login or Create an Account to see details.
Relationship, Operations
The vendor’s biggest strengths are their support and rollout. They were very involved and engaged,...
Login or Create an Account to see details.
Product
The software works very flawlessly. Most technology that we utilize has glitches and hiccups, and we...
Login or Create an Account to see details.
Operations, Product
When we did our initial rollout, we were told that there was a new feature available, and then we...
Login or Create an Account to see details.
​
Preferences