Vital Software ERAdvisor Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
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User Commentary

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VP/Other Executive

Relationship, Value

The product meets the expectations that are promoted by the company, and Vital Software supports it....

Jan 2025
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VP/Other Executive

Loyalty, Relationship

My only concern today is the recent amount of turnover at Vital Software. From the service side,...

Jan 2025
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CIO

Product

For the patient, the product's ease of use is very good. In terms of the office staff, we actually...

Dec 2024
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CIO

Relationship

The vendor is fairly responsive, but their development cycles and upgrades could be faster.

Dec 2024
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CIO

Loyalty, Value

We are going to move away from Vital Software ERAdvisor for purely financial reasons. It is just a...

Dec 2024
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VP/Other Executive

Relationship, Product

I would like to see Vital Software come out with more connections to community resources for when...

Oct 2024
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VP/Other Executive

Relationship

Vital Software's CEO is very active in our account and very responsive. And the vendor's phone...

Oct 2024
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VP/Other Executive

Product, Value

Vital Software ERAdvisor reduces pain points. We have very measurable, tangible outcomes from this...

Oct 2024
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VP/Other Executive

Operations, Product

A lot of Vital Software's new introductions are about AI. They use AI intentionally and...

Oct 2024
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VP/Other Executive

Relationship, Value

Overall, Vital Software does a phenomenal job. They drive huge patient-satisfaction improvements...

Oct 2024
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VP/Other Executive

Operations

The feedback we get from patients is that Vital Software ERAdvisor is so easy to use, and I get the...

Oct 2024
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